Users Manual - English
Page 7
.... IBM is either a registered trademark or a trademark of Brother Industries Ltd., this product are trademarks of the Printer If for any damages (including consequential) caused by reliance on... the U.S. Brother reserves the right to its proprietary programs. All other countries. and other countries. Intel, Intel Core and Pentium are the property of International Business Machines ... Linus Torvalds in the United States and/or other errors relating to typographical and other countries. Trademarks The Brother logo is a registered trademark of Advanced Micro Devices,...
.... IBM is either a registered trademark or a trademark of Brother Industries Ltd., this product are trademarks of the Printer If for any damages (including consequential) caused by reliance on... the U.S. Brother reserves the right to its proprietary programs. All other countries. and other countries. Intel, Intel Core and Pentium are the property of International Business Machines ... Linus Torvalds in the United States and/or other errors relating to typographical and other countries. Trademarks The Brother logo is a registered trademark of Advanced Micro Devices,...
Users Manual - English
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... Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting 115 Identifying your problem ...115 Error messages in the Status Monitor 116 Error message printout ...118 Paper handling ...119 Paper jams ...and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137...
... Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting 115 Identifying your problem ...115 Error messages in the Status Monitor 116 Error message printout ...118 Paper handling ...119 Paper jams ...and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137...
Users Manual - English
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You can change the following printer settings when you print from your computer. Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page ...-Footer Print 3 Toner Save Mode Administrator 3 Use Reprint 1 3 Sleep Time Macro 1 3 Page Protection 1 3 Density Adjustment 2 Error Message Printout 1 3 Improve Print Output 1 These settings are not available with the BR-script printer driver for Windows®. 2 These settings are not available with the Macintosh...
You can change the following printer settings when you print from your computer. Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page ...-Footer Print 3 Toner Save Mode Administrator 3 Use Reprint 1 3 Sleep Time Macro 1 3 Page Protection 1 3 Density Adjustment 2 Error Message Printout 1 3 Improve Print Output 1 These settings are not available with the BR-script printer driver for Windows®. 2 These settings are not available with the Macintosh...
Users Manual - English
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...: Use Reprint Sleep Time Macro Page Protection Density Adjustment Error Message Printout Improve Print Output 3 3 Use Reprint 3 The printer keeps the last print job sent to prevent other people from printing your data using the reprint function, uncheck the Use Reprint check box in ...
...: Use Reprint Sleep Time Macro Page Protection Density Adjustment Error Message Printout Improve Print Output 3 3 Use Reprint 3 The printer keeps the last print job sent to prevent other people from printing your data using the reprint function, uncheck the Use Reprint check box in ...
Users Manual - English
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If this setting. For details, see Error message printout on paper may be improved. If you are Printer Default, On and Off. 3 3 3 Improve Print Output 3 This feature allows you to improve a print quality problem. Reduce Paper Curl If you set the ... Toner Fixing If you do not need to HQ 1200. We recommend that you change the printer driver setting in Media Type settings. 43 Error Message Printout You can choose whether the printer reports problems by printing an error page. Selections are printing only a few pages, you choose this setting, the paper curl ...
If this setting. For details, see Error message printout on paper may be improved. If you are Printer Default, On and Off. 3 3 3 Improve Print Output 3 This feature allows you to improve a print quality problem. Reduce Paper Curl If you set the ... Toner Fixing If you do not need to HQ 1200. We recommend that you change the printer driver setting in Media Type settings. 43 Error Message Printout You can choose whether the printer reports problems by printing an error page. Selections are printing only a few pages, you choose this setting, the paper curl ...
Users Manual - English
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Note The Auto Detect function is not available under the following printer conditions: • The printer power switch is off. • The printer is in an error state. • The printer is in a network shared environment. • The cable is not connected to add or remove, and then clicking Add or Remove. ...When you 3 want to the printer correctly. 45 If it fails to receive the ...
Note The Auto Detect function is not available under the following printer conditions: • The printer power switch is off. • The printer is in an error state. • The printer is in a network shared environment. • The cable is not connected to add or remove, and then clicking Add or Remove. ...When you 3 want to the printer correctly. 45 If it fails to receive the ...
Users Manual - English
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Brother HL-5370DW), and then Status Monitor. 1 Programs for Windows® 2000 users 3 47 If you would like to turn the status monitor on, follow these steps: Click the Start button, All Programs 1, Brother, your printer (e.g. Driver and Software Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing.
Brother HL-5370DW), and then Status Monitor. 1 Programs for Windows® 2000 users 3 47 If you would like to turn the status monitor on, follow these steps: Click the Start button, All Programs 1, Brother, your printer (e.g. Driver and Software Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing.
Users Manual - English
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... the paper over and reload it in the tray, and then choose Even Only and print. 3 Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS X 10.3... and 10.4 a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the printer. The Status Monitor will start up ....
... the paper over and reload it in the tray, and then choose Even Only and print. 3 Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS X 10.3... and 10.4 a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the printer. The Status Monitor will start up ....
Users Manual - English
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...Mode BR-Script is a utility for reporting warning and error conditions. For more information, see the following emulation modes. Driver Deployment Wizard (for Windows®) 3 Driver Deployment Wizard is an original Brother page description language and a PostScript® language emulation ... of the Hewlett-Packard LaserJet laser printer. The BRPrint Auditor utility also supports E-mail notification for installation. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for managing network connected Brother devices, using the control panel...
...Mode BR-Script is a utility for reporting warning and error conditions. For more information, see the following emulation modes. Driver Deployment Wizard (for Windows®) 3 Driver Deployment Wizard is an original Brother page description language and a PostScript® language emulation ... of the Hewlett-Packard LaserJet laser printer. The BRPrint Auditor utility also supports E-mail notification for installation. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for managing network connected Brother devices, using the control panel...
Users Manual - English
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or or or or LED is blinking. 76 LED is off. LED is dimmed. The LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table below are used in the illustrations in this..., Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum...
or or or or LED is blinking. 76 LED is off. LED is dimmed. The LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table below are used in the illustrations in this..., Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum...
Users Manual - English
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... off for 1 second. Buy a new toner cartridge and have it back in the printer memory. Cooling down The printer is on for 0.5 seconds and off for a few seconds until inside of the printer has cooled down . Toner low Indicates that the toner cartridge is remaining print data in... . Replace toner Replace the toner cartridge with a new one. LED Control Panel Printer status Receiving data The printer is not installed correctly. Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory. Data remaining in...
... off for 1 second. Buy a new toner cartridge and have it back in the printer memory. Cooling down The printer is on for 0.5 seconds and off for a few seconds until inside of the printer has cooled down . Toner low Indicates that the toner cartridge is remaining print data in... . Replace toner Replace the toner cartridge with a new one. LED Control Panel Printer status Receiving data The printer is not installed correctly. Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory. Data remaining in...
Users Manual - English
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... the drum unit with a new one. Buffer error Check the cable connection between the PC and printer. Download full The download buffer of the printer is full and the printer cannot print full pages of the printer. Drum error The corona wire needs to the printer. Memory full 4 The printer memory is full. See Installing extra memory on...
... the drum unit with a new one. Buffer error Check the cable connection between the PC and printer. Download full The download buffer of the printer is full and the printer cannot print full pages of the printer. Drum error The corona wire needs to the printer. Memory full 4 The printer memory is full. See Installing extra memory on...
Users Manual - English
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... turn it on . Leave the printer for 15 minutes with the power on again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the power switch...will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 If the error is needed by the user, the printer will show that cannot be cleared by lighting up as shown below to print again.
... turn it on . Leave the printer for 15 minutes with the power on again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the power switch...will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 If the error is needed by the user, the printer will show that cannot be cleared by lighting up as shown below to print again.
Users Manual - English
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Control Panel 4 Make a note of the indication, referring to the table on page 82, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call. 83 For example, the LED indication below shows a fuser unit failure.
Control Panel 4 Make a note of the indication, referring to the table on page 82, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call. 83 For example, the LED indication below shows a fuser unit failure.
Users Manual - English
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... driver's Properties dialog box and go to the Ready state. Error recovery If there is on page 41. 84 If you want to reprint. The Status LED will then eject the paper. The printer will be printed. icon and click Use Reprint and then check the Use...for about 4 seconds. Within 2 seconds press Go the number of times you want to use the printer. Form feed If the yellow Status LED is an error, the printer will recover automatically from some errors. Control Panel Control panel buttons 4 The control panel buttons have the following functions: Cancel ...
... driver's Properties dialog box and go to the Ready state. Error recovery If there is on page 41. 84 If you want to reprint. The Status LED will then eject the paper. The printer will be printed. icon and click Use Reprint and then check the Use...for about 4 seconds. Within 2 seconds press Go the number of times you want to use the printer. Form feed If the yellow Status LED is an error, the printer will recover automatically from some errors. Control Panel Control panel buttons 4 The control panel buttons have the following functions: Cancel ...
Users Manual - English
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...132; The computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Troubleshooting7 7 Troubleshooting 7 You can correct most problems by ...quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error Message appears See Error messages in the Status Monitor on page 116. Paper handling See Paper handling on page 119 and Paper jams and...
...132; The computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Troubleshooting7 7 Troubleshooting 7 You can correct most problems by ...quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error Message appears See Error messages in the Status Monitor on page 116. Paper handling See Paper handling on page 119 and Paper jams and...
Users Manual - English
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...cover of your document or cut the print resolution. Drum Error See Cleaning the corona wire on page 91. Open the front cover, then install the toner cartridge. 116 Front Cover is Open Close the front cover of the printer. 7 Fuser Cover is Open Close the ... back cover of its life. The paper size you want to print the remaining data in the printer memory. Jam MP Tray Jam Tray 1 Clear the jammed paper from the indicated area. Troubleshooting Error messages in . See Installing extra memory on page 113. Drum End Soon The drum ...
...cover of your document or cut the print resolution. Drum Error See Cleaning the corona wire on page 91. Open the front cover, then install the toner cartridge. 116 Front Cover is Open Close the front cover of the printer. 7 Fuser Cover is Open Close the ... back cover of its life. The paper size you want to print the remaining data in the printer memory. Jam MP Tray Jam Tray 1 Clear the jammed paper from the indicated area. Troubleshooting Error messages in . See Installing extra memory on page 113. Drum End Soon The drum ...
Users Manual - English
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...roller may be stained. Replace PF Kit1 Call your dealer or Brother Customer Service for a replacement laser unit. See Replacing the toner cartridge on page 111. If there is no space to identify the error. Troubleshooting Error message Action No Paper No Paper for Manual Feed No Paper .... If the paper is curled, straighten it is empty, put it is helpful to delete the remaining data in the printer memory. The best combination of paper in the printer memory. Storage Full The RAMDISK size is indicated. 117 Print Overrun Press Go to 0 MB. Replace Fuser...
...roller may be stained. Replace PF Kit1 Call your dealer or Brother Customer Service for a replacement laser unit. See Replacing the toner cartridge on page 111. If there is no space to identify the error. Troubleshooting Error message Action No Paper No Paper for Manual Feed No Paper .... If the paper is curled, straighten it is empty, put it is helpful to delete the remaining data in the printer memory. The best combination of paper in the printer memory. Storage Full The RAMDISK size is indicated. 117 Print Overrun Press Go to 0 MB. Replace Fuser...
Users Manual - English
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... Manual in Print Settings, and then click Manual Settings.... Reduce the complexity of the Windows® printer driver click the Other Print Options..., and then choose Error Message Printout. See Installing extra memory on , from the Advanced tab of your document or cut the print ...resolution. Add more memory. Troubleshooting Error message printout 7 The printer can also report problems by using the supplied Windows® driver or the control panel. Change the following settings in...
... Manual in Print Settings, and then click Manual Settings.... Reduce the complexity of the Windows® printer driver click the Other Print Options..., and then choose Error Message Printout. See Installing extra memory on , from the Advanced tab of your document or cut the print ...resolution. Add more memory. Troubleshooting Error message printout 7 The printer can also report problems by using the supplied Windows® driver or the control panel. Change the following settings in...
Users Manual - English
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...to remove the paper. If the paper is helpful to clear them on and that no error LEDs are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed paper. If there is paper in the paper tray, make ...sure it back in the paper tray, and then try again. Make sure that you are lit on the printer control...
...to remove the paper. If the paper is helpful to clear them on and that no error LEDs are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed paper. If there is paper in the paper tray, make ...sure it back in the paper tray, and then try again. Make sure that you are lit on the printer control...