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Question posted by jccon on March 15th, 2016

Error Messages

How do I fix an error 71 on my MFC 9600?

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Answer #1: Posted by jdfitchett on March 15th, 2016 11:01 AM

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jdfitchett

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Error 71 on a MFC-9600 means there is a problem with the motor inside the printer.

You can try unplugging and waiting a few minutes, then plugging back in again.
If it is still coming up with the error, if its still under warranty Brother will replace/repair it for you, otherwise you will have to pay Brother for the repair cost.

Related Brother International MFC 9600 Manual Pages

Users Manual - English - Page 17

...22-1 Brother Bulletin Board 22-1 Error Messages 22-1 Document Jams and Paper Jams 22-4 Document Jam in the Top of the ADF Unit 22-4 Document Jam Inside the ADF Unit 22-5 Printer Jam 22-5 Paper is jammed... Difficulty with Your MFC 22-7 Packing and Shipping the MFC 22-14 Look the Scanner Lock 22-14 Routine Maintenance 22-17 Cleaning the Scanner 22-17 Cleaning the Printer 22-18 Cleaning the...

Users Manual - English - Page 182

...is securely connected between the machine and computer. (See page 12-2 to 12-3 or 12-10.) • Check to see if LCD is common... the printer cable correctly. This condition is related to work with your copies. Sometimes you may be solved in your MFC, it...set up to the telephone system industry, and is showing an error message. (See page 22-2.) The machine prints unexpectedely or it may ...

Users Manual - English - Page 183

... Difficulties TWAIN Errors appear while scanning. My headers or footers appear when I print them. Click Finish when it appears or "Add New Hardware on the screen. (See page 12-10.) Wizard" message on your application software. • Expand the printer memory by installing one of your document to allow for this. Most laser printers have a restricted...

Users Manual - English - Page 184

... Capture Ready." Check that the video equipment is sending a signal (video equipment is not displaying an error message on and set your application printer emulation Prints setting and the machine's printer emulation do not match. Make sure the MFC is connected directly to LPT1" or "LPT1 already in the BIOS are using the bundled IEEE...

Users Manual - English - Page 209

... of the Internet and the reliability of fax using the MFC. printer alarm Audible alarm when the printer is idle. GLOSSARY G-3 interval The preprogrammed time period between automatically printed Activity Reports. LCD (liquid crystal display) The display screen on the MFC that shows interactive messages during On-Screen Programming and defaults to the date and...

Users Manual - English - Page 212

... refers to 50% of HP LaserJet IIP (PCL level 4) Printer Driver Windows® 3.1x, Windows® 95/98 and ... and emulation mode of the normal toner usage) Print Speed Up to 12 pages/minute (when loading letter size or A4 paper from paper cassette)... less Operating: 50 dB A or less Stand by semiconductor laser beam scanning Resolution 600 dots/inch Print Quality Normal printing mode...

Users Manual - English - Page 218

... 8-6 programming a number 8-2 setting up at MFC 8-2 Fax Receive Code 5-5 Fax Storage printing from...12-12 Windows® USB 12-4 printing 14-1 TWAIN compliant 17-6 drum unit cleaning 22-19 installing 2-4 life remaining 22-24 replacing 22-22 dual access 6-5 E Easy Receive 5-2 ECM (Error Correction Mode) 1-4 emergency numbers 21-1 enlarging 10-4 entering text 4-2 envelopes sizes 2-5 error messages...

Users Manual - English - Page 219

...MFC, choosing 2-2 M Macintosh® G3. See also receiving faxes. See Chapter 12 MF Link mode, turning on LCD Memory Status List 8-5 Multi-Function Link® Pro installing 12-12. See resolution fixed reduction 5-3 function(s) mode 3-1 programming at-a-glance 3-2 to 21-3 FF/Cont key 14-7 Fine. See Chapter 12 J jack(s) converting wall jacks. See error messages on 12...jack on MFC external ...

Users Manual - English - Page 222

... document jam 22-4 error messages on LCD 22-1 if you are having difficulty 22-7 DOS setup printing 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing ...1x, 95/98, or NT® WS 4.0 (installing with your version) 12-4 to 12-15, 12-12 to video equipment 17-12 difficulty 22-10 video printing (walk-up) 11-1 changing default settings 11-3 print...

Service Manual - Page 14

... Mono Laser (ZL) 600 x 600 12 250 250 (User Option) 150 Windows GDI (600 x 600) I - 8 (3/6) Multi- Machine Type Model Group Dial Error Re-...Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm...

Service Manual - Page 15

...Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm...(Super) Yes No No Yes Yes Yes No No Yes Yes No Yes Mono Laser (ZL) 600 x 600 12 250 250 (User option) 150 Windows GDI (600 x 600) Function Center ...

Service Manual - Page 16

... Yes Mono Laser (ZL) 600 x 600 12 250 250 (User option) 150 Windows GDI (600 x 600) I - 10 Machine Type Model Group Dial Error Re-Transmission ...Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm...

Service Manual - Page 17

...Printer/Internet FAX Optional LAN Board (Brother) Printer only COPY Color/Mono Speed (ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 Mono Up to 12...(Int.)/300 x 600 (Opt.) 2 256 Yes Parallel Yes Yes MESSAGE CENTER/MESSAGE No MANAGER ICM Recording Time N/A Page Memory N/A OGM N/A TAD ...

Service Manual - Page 18

...ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 Mono Up to 12 Up to 99 Yes 25 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer... Parallel N/A E-MAIL Scan Key No N/A Scan Key No N/A MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time N/A N/A Page Memory N/A N/A OGM N/A...

Service Manual - Page 19

... g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer Console for PCL4) No COPY Color/Mono Speed (ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 SCANNER Color/Mono Resolution...

Service Manual - Page 47

... removed for parts replacement. (5) Do not remove gears from the power outlet before working on the printer. A reflected beam, though invisible, can permanently damage your eyes. (3) If the machine has been printing, allow the heat-fixing unit (inside the machine. 1. Be sure to take care not to damage the resin parts such...

Service Manual - Page 173

...VI-16 2.3 Checking prior to machines w/o fax VI-6 2. VI-27 ERROR INDICATION AND TROUBLESHOOTING CONTENTS 1. CHAPTER VI. ERROR INDICATION VI-1 1.1 Machine Errors VI-1 [ 1 ] Error messages on the LCD VI-1 [ 2 ] Error codes shown in the "MACHINE ERROR X X" message VI-4 1.2 Communications Errors (Not applicable to Troubleshooting VI-16 2.4 Troubleshooting Procedures VI-18 [ 1 ] Control...

Service Manual - Page 174

...of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for machine errors and communications errors. (Note that no paper, the "CHECK PAPER" will appear if the cassette ...sensor does not change because: 1) The CCD lock is placed in Chapter V, Section 3.12 (that is defective. If both sensors detect no cassette, the "CHECK CASSETTE" will appear...

Service Manual - Page 176

... fed by the maintenance-mode function code 05 (refer to Chapter V, Section 3.12.) If this message appears, recording is not enough toner. The toner sensor has detected that no ... an alarm beep is heard without any message on the LCD PLS OPEN COVER PRINTER JAM SCANNER ERROR TONER EMPTY TONER LOW Probable Cause To display the relating detailed error code, use maintenancemode function code 82. ...

Service Manual - Page 197

Trouble (12) Faulty image registration (Leading edge of the registration sensor. l Check the position of image starts too late on paper) Action to be taken At the printer side l ...the user to Section 1, "ERROR INDICATION" in this chapter.) - Error code displayed. (Refer to use the recommended types of the laser flat cable on a flat surface. Main PCB At the printer side l Check that the...