Users Manual - English
Page 4
... Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only 119 Other problems ...119 For ...HL-2250DN / HL-2270DW only 129 How to use Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother...
... Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only 119 Other problems ...119 For ...HL-2250DN / HL-2270DW only 129 How to use Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother...
Users Manual - English
Page 28
... Use Watermark 1 Header-Footer Print 1 Toner Save Mode Administrator 1 Use Reprint 1 Sleep Time Macro 1 2 Density Adjustment 1 Error Message Printout 1 Improve Print Output Skip Blank Page Print Profiles 1 1 These settings are not available with the Macintosh printer driver. 2 These settings...
... Use Watermark 1 Header-Footer Print 1 Toner Save Mode Administrator 1 Use Reprint 1 Sleep Time Macro 1 2 Density Adjustment 1 Error Message Printout 1 Improve Print Output Skip Blank Page Print Profiles 1 1 These settings are not available with the Macintosh printer driver. 2 These settings...
Users Manual - English
Page 36
... prevent changes being made. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on page 60. Macro (HL-2250DN / HL-2270DW only) 2 You can save time and increase printing speed for a certain period of a document as though it were turned...Print Options... While the machine is in Printer Function: Use Reprint Sleep Time Macro (HL-2250DN / HL-2270DW only) Density Adjustment Error Message Printout Improve Print Output Skip Blank Page 2 2 Use Reprint 2 The machine keeps the last...
... prevent changes being made. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on page 60. Macro (HL-2250DN / HL-2270DW only) 2 You can save time and increase printing speed for a certain period of a document as though it were turned...Print Options... While the machine is in Printer Function: Use Reprint Sleep Time Macro (HL-2250DN / HL-2270DW only) Density Adjustment Error Message Printout Improve Print Output Skip Blank Page 2 2 Use Reprint 2 The machine keeps the last...
Users Manual - English
Page 37
... 1 and 1 in NxN pages in Multiple Page • Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet • (HL-2240D only) Duplex with HQ 1200 in a high humidity environment this setting. Driver and Software Error Message Printout 2 You can choose whether the machine reports problems by printing an...
... 1 and 1 in NxN pages in Multiple Page • Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet • (HL-2240D only) Duplex with HQ 1200 in a high humidity environment this setting. Driver and Software Error Message Printout 2 You can choose whether the machine reports problems by printing an...
Users Manual - English
Page 42
Status Monitor 2 This reports the machine status (any errors that may happen with the machine) when printing. If you would like to the machine correctly. Driver and Software Serial No. (2) By clicking Auto ... error mode. • The machine is in a network shared environment. • The cable is not connected to turn the status monitor on, follow these steps: Click the Start button, All Programs 1 , Brother, your machine (e.g. If it fails to receive the information, the screen will query the machine and display its serial number. Brother HL-2270DW...
Status Monitor 2 This reports the machine status (any errors that may happen with the machine) when printing. If you would like to the machine correctly. Driver and Software Serial No. (2) By clicking Auto ... error mode. • The machine is in a network shared environment. • The cable is not connected to turn the status monitor on, follow these steps: Click the Start button, All Programs 1 , Brother, your machine (e.g. If it fails to receive the information, the screen will query the machine and display its serial number. Brother HL-2270DW...
Users Manual - English
Page 54
... Mac OS X 10.6.x a Run the System Preferences, select Print & Fax, then choose the machine. Driver and Software Status Monitor 2 This reports the machine status (any errors that may happen with the machine) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS...
... Mac OS X 10.6.x a Run the System Preferences, select Print & Fax, then choose the machine. Driver and Software Status Monitor 2 This reports the machine status (any errors that may happen with the machine) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS...
Users Manual - English
Page 57
3 Control Panel 3 LEDs (Light Emitting Diodes) 3 This section refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel. 1 Toner LED 3 1 The Toner LED indicates that the Toner is low. 2 Drum LED 2 The Drum LED indicates ...: 4 No paper / Paper jam / Cover open 4 Ready LED The Ready LED will need to be replaced soon. 3 3 Error LED The Error LED indicates when the machine is on the machine status. 5 5 Go button Wake-up / Error recovery / Form feed / Job Cancel / Reprint / Enable or Disable the wireless network (HL2270DW only) The LED indications...
3 Control Panel 3 LEDs (Light Emitting Diodes) 3 This section refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel. 1 Toner LED 3 1 The Toner LED indicates that the Toner is low. 2 Drum LED 2 The Drum LED indicates ...: 4 No paper / Paper jam / Cover open 4 Ready LED The Ready LED will need to be replaced soon. 3 3 Error LED The Error LED indicates when the machine is on the machine status. 5 5 Go button Wake-up / Error recovery / Form feed / Job Cancel / Reprint / Enable or Disable the wireless network (HL2270DW only) The LED indications...
Users Manual - English
Page 59
Buy a new toner cartridge and have it back in. CARTRIDGE ERROR The drum unit assembly is indicated. REPLACE TONER (Continue mode) The machine continues printing until the LED indicates TONER ENDED. TONER ENDED Replace the toner ...
Buy a new toner cartridge and have it back in. CARTRIDGE ERROR The drum unit assembly is indicated. REPLACE TONER (Continue mode) The machine continues printing until the LED indicates TONER ENDED. TONER ENDED Replace the toner ...
Users Manual - English
Page 61
... Panel LEDs Machine Status FRONT COVER OPEN Close the front cover of a document. See Solving print problems on page 84. SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Set the correct paper that you want to use, or load the same size paper that you can use for automatic ... Press Go. DRUM ERROR The corona wire needs to clear them on page 104. See Cleaning the corona wire on page 118. DRUM STOP Replace the drum unit with a new one. If the machine does not start printing, press Go. DUPLEX DISABLED (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Put the ...
... Panel LEDs Machine Status FRONT COVER OPEN Close the front cover of a document. See Solving print problems on page 84. SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Set the correct paper that you want to use, or load the same size paper that you can use for automatic ... Press Go. DRUM ERROR The corona wire needs to clear them on page 104. See Cleaning the corona wire on page 118. DRUM STOP Replace the drum unit with a new one. If the machine does not start printing, press Go. DUPLEX DISABLED (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Put the ...
Users Manual - English
Page 62
...the machine for approx.15 minutes with the power on page 58, and report the error status to your dealer or Brother Customer Service. Make a note of the indication, referring to the table on . If the error is needed by lighting up as shown in the table below shows a fuser unit...Go, the LEDs will light up all the LEDs as shown below. 3 If you see the service call your dealer or Brother Customer Service. 58 LED error indication LEDs Main PCB failure Toner Drum Error Ready Fuser unit failure 1 Laser unit Main motor High voltage FAN Failure Zero Cross failure failure failure...
...the machine for approx.15 minutes with the power on page 58, and report the error status to your dealer or Brother Customer Service. Make a note of the indication, referring to the table on . If the error is needed by lighting up as shown in the table below shows a fuser unit...Go, the LEDs will light up all the LEDs as shown below. 3 If you see the service call your dealer or Brother Customer Service. 58 LED error indication LEDs Main PCB failure Toner Drum Error Ready Fuser unit failure 1 Laser unit Main motor High voltage FAN Failure Zero Cross failure failure failure...
Users Manual - English
Page 64
... Form feed If the Ready LED flashes for about 4 seconds until all the LEDs light up and then release it. The Ready and Error LEDs will flash as the job(s) is being canceled. Wake-up If the machine is in sleep mode, press Go to wake the machine...on the control panel. (For more information, see Chapter 5 of times you don't press Go within 2 seconds, a single copy will recover automatically from some errors. Control Panel Go button 3 The Go button has the following functions: Cancel printing Cancel the current job being printed: While printing press Go for...
... Form feed If the Ready LED flashes for about 4 seconds until all the LEDs light up and then release it. The Ready and Error LEDs will flash as the job(s) is being canceled. Wake-up If the machine is in sleep mode, press Go to wake the machine...on the control panel. (For more information, see Chapter 5 of times you don't press Go within 2 seconds, a single copy will recover automatically from some errors. Control Panel Go button 3 The Go button has the following functions: Cancel printing Cancel the current job being printed: While printing press Go for...
Users Manual - English
Page 65
Keep Go pressed down Go as you are off the machine. 3 b Make sure that the Toner, Drum and Error LEDs are using the Windows® printer driver, click the Print Test Page button in . Using the printer driver 3 If you turn on the power ... cord is plugged in the General tab of the printer driver. 61 Using the Go button 3 a Turn off . c Hold down until the Toner, Drum and Error LEDs light up.
Keep Go pressed down Go as you are off the machine. 3 b Make sure that the Toner, Drum and Error LEDs are using the Windows® printer driver, click the Print Test Page button in . Using the printer driver 3 If you turn on the power ... cord is plugged in the General tab of the printer driver. 61 Using the Go button 3 a Turn off . c Hold down until the Toner, Drum and Error LEDs light up.
Users Manual - English
Page 67
... list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Make sure that the front cover is closed and the power cord is plugged in the Support dialog. 63 c Hold down until the Toner, Drum and Error LEDs light up....Make sure that the Toner, Drum and Error LEDs are using the control panel button or printer driver. Release Go. d Press Go twice. Using the printer driver 3 If you are off. Control Panel Print Fonts (HL-2250DN / HL-2270DW only) 3 You can print a list of the internal fonts by clicking the Print Fonts button...
... list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Make sure that the front cover is closed and the power cord is plugged in the Support dialog. 63 c Hold down until the Toner, Drum and Error LEDs light up....Make sure that the Toner, Drum and Error LEDs are using the control panel button or printer driver. Release Go. d Press Go twice. Using the printer driver 3 If you are off. Control Panel Print Fonts (HL-2250DN / HL-2270DW only) 3 You can print a list of the internal fonts by clicking the Print Fonts button...
Users Manual - English
Page 79
... the LEDs flash once). 4 Note • Make sure that the front cover is closed before you change the mode. • When the LEDs indicate an error mode, you cannot change the mode. • If you continue printing in the Continue mode, we cannot guarantee the print quality. • While using Continue...
... the LEDs flash once). 4 Note • Make sure that the front cover is closed before you change the mode. • When the LEDs indicate an error mode, you cannot change the mode. • If you continue printing in the Continue mode, we cannot guarantee the print quality. • While using Continue...
Users Manual - English
Page 81
Please replace it with a new Brother drum unit. 77 Replace it with a new Brother drum unit. 4 DRUM STOP 4 If the Drum and Error LEDs are on , it means the drum unit should be replaced. Routine Maintenance REPLACE DRUM 4 If the Drum LED is on , it means the drum unit must be replaced.
Please replace it with a new Brother drum unit. 77 Replace it with a new Brother drum unit. 4 DRUM STOP 4 If the Drum and Error LEDs are on , it means the drum unit should be replaced. Routine Maintenance REPLACE DRUM 4 If the Drum LED is on , it means the drum unit must be replaced.
Users Manual - English
Page 103
... Other problems on page 119.) Pages are printed, but there are flashing See LEDs (Light Emitting Diodes) on page 53. Status Monitor Error Message appears See Error messages in the paper tray. The interface cable is securely connected to the machine and the computer. The correct driver for the... with the above checks, identify your problem with : Print quality (See Improving the print quality on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. Machine does not print: If you need additional help, the...
... Other problems on page 119.) Pages are printed, but there are flashing See LEDs (Light Emitting Diodes) on page 53. Status Monitor Error Message appears See Error messages in the paper tray. The interface cable is securely connected to the machine and the computer. The correct driver for the... with the above checks, identify your problem with : Print quality (See Improving the print quality on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. Machine does not print: If you need additional help, the...
Users Manual - English
Page 104
...page 3. Load the same size paper that meets Brother's recommended paper specifications. Cancel the print job if you have cleaned the corona wire, replace the drum unit with the machine. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR DRUM STOP DUPLEX DISABLED 1 FRONT COVER OPEN FUSER COVER ... 84. If your document or lower the print resolution. 100 Leave the machine for 15 minutes with a new one . Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. Take the proper action by referring to the following table...
...page 3. Load the same size paper that meets Brother's recommended paper specifications. Cancel the print job if you have cleaned the corona wire, replace the drum unit with the machine. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR DRUM STOP DUPLEX DISABLED 1 FRONT COVER OPEN FUSER COVER ... 84. If your document or lower the print resolution. 100 Leave the machine for 15 minutes with a new one . Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. Take the proper action by referring to the following table...
Users Manual - English
Page 105
...Replace the toner cartridge with a new one . Service call indications on page 3. Load the same size paper that meets Brother's recommended paper specifications. If the problem is curled, straighten it before printing. See Acceptable paper and other print media on page 58. SIZE...paper that you want to identify the error. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper in the paper tray and then press Go. Sometimes it ready for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 The best combination of ...
...Replace the toner cartridge with a new one . Service call indications on page 3. Load the same size paper that meets Brother's recommended paper specifications. If the problem is curled, straighten it before printing. See Acceptable paper and other print media on page 58. SIZE...paper that you want to identify the error. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper in the paper tray and then press Go. Sometimes it ready for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 The best combination of ...
Users Manual - English
Page 106
.... Make sure that the cable is connected to the machine. Make sure the machine is powered on and that no error LEDs are lit on the machine control panel. Make sure that you have chosen Manual in Paper Source of paper in the paper...amount of the printer driver. This is straight. it before printing. Troubleshooting Paper handling 5 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 3.) Problem Recommendation The machine does not feed paper. If ...
.... Make sure that the cable is connected to the machine. Make sure the machine is powered on and that no error LEDs are lit on the machine control panel. Make sure that you have chosen Manual in Paper Source of paper in the paper...amount of the printer driver. This is straight. it before printing. Troubleshooting Paper handling 5 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 3.) Problem Recommendation The machine does not feed paper. If ...
Users Manual - English
Page 108
... 10 minutes for the machine to cool down. • To prevent any degradation to clear them 5 If a paper jam occurs, the machine will flash the Error LED as follows. Then try printing again. 104 Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in...
... 10 minutes for the machine to cool down. • To prevent any degradation to clear them 5 If a paper jam occurs, the machine will flash the Error LED as follows. Then try printing again. 104 Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in...