Users Manual - English
Page 4
...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
...the corona wire...84 Cleaning the drum unit ...86 Cleaning the paper pick-up roller...93 Packing and shipping the machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104... Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother numbers ...139 C Appendix (for USA and Canada) 140...
Users Manual - English
Page 103
... page 102 and Paper jams and how to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem and then go to the page suggested below. Machine's LEDs are flashing... set up to connect to clear them on page 104.) Other problems (See Other problems on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself.
... page 102 and Paper jams and how to the correct machine port. Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem and then go to the page suggested below. Machine's LEDs are flashing... set up to connect to clear them on page 104.) Other problems (See Other problems on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself.
Users Manual - English
Page 104
... the back cover of the printer and put a piece of paper in the machine memory. Leave the machine for 15 minutes with a new one . Troubleshooting Error messages in . Close the front cover of the machine. Close the fuser cover located behind the back cover of the machine.... the drum unit on page 78. 5 See Cleaning the corona wire on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Go button on page 60. Reduce the complexity of your LEDs still show the same error indication after you selected...
... the back cover of the printer and put a piece of paper in the machine memory. Leave the machine for 15 minutes with a new one . Troubleshooting Error messages in . Close the front cover of the machine. Close the fuser cover located behind the back cover of the machine.... the drum unit on page 78. 5 See Cleaning the corona wire on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Go button on page 60. Reduce the complexity of your LEDs still show the same error indication after you selected...
Users Manual - English
Page 105
... in the paper tray and then press Go. Service call indications on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Acceptable paper and other print media on page 58. Cancel the print job if you selected in the ...Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper or not properly installed. If the problem is for when the REPLACE TONER status is indicated. 1 This message is still unsolved, the paper pick-up roller. Sometimes it ready for HL-2240D / HL-2242D / HL-2250DN / HL...
... in the paper tray and then press Go. Service call indications on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Acceptable paper and other print media on page 58. Cancel the print job if you selected in the ...Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper or not properly installed. If the problem is for when the REPLACE TONER status is indicated. 1 This message is still unsolved, the paper pick-up roller. Sometimes it ready for HL-2240D / HL-2242D / HL-2250DN / HL...
Users Manual - English
Page 106
... manual feed slot. Put only one sheet of paper in the paper tray, and then try again. Make sure that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 93. If the paper is straight. If the paper continues to remove ... sure that you are using paper that manual feed mode is not chosen in the printer driver. 5 Clean the paper pick-up roller. Troubleshooting Paper handling 5 First, make sure it back in the paper tray. When printing on normal paper, Change the printer driver setting in the...
... manual feed slot. Put only one sheet of paper in the paper tray, and then try again. Make sure that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 93. If the paper is straight. If the paper continues to remove ... sure that you are using paper that manual feed mode is not chosen in the printer driver. 5 Clean the paper pick-up roller. Troubleshooting Paper handling 5 First, make sure it back in the paper tray. When printing on normal paper, Change the printer driver setting in the...
Users Manual - English
Page 107
Recommendation Lift up the output tray support flap 2. 103 Troubleshooting Problem The paper slides off , lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray.
Recommendation Lift up the output tray support flap 2. 103 Troubleshooting Problem The paper slides off , lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray.
Users Manual - English
Page 108
... jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically. If the machine does not start printing, check that all the remaining jammed paper has been removed from the machine. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded...
... jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically. If the machine does not start printing, check that all the remaining jammed paper has been removed from the machine. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded...
Users Manual - English
Page 109
If you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can ... from the paper tray and straighten the stack when you have installed the drum unit improperly, then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit and...
If you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can ... from the paper tray and straighten the stack when you have installed the drum unit improperly, then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit and...
Users Manual - English
Page 110
e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in at this point. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106 Note Do not put the drum unit and toner cartridge assembly on a piece of the machine.
e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in at this point. d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in the illustration. 5 c Close the front cover. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106 Note Do not put the drum unit and toner cartridge assembly on a piece of the machine.
Users Manual - English
Page 111
Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. i Close the fuser cover and the back cover (face-up output tray).
Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. i Close the fuser cover and the back cover (face-up output tray).
Users Manual - English
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l Make sure that the jammed paper does not remain under the machine from static electricity. m Put the duplex tray back in the machine. 108 Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray.
l Make sure that the jammed paper does not remain under the machine from static electricity. m Put the duplex tray back in the machine. 108 Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray.
Users Manual - English
Page 113
Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 o Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine.
Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 o Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine.
Users Manual - English
Page 114
s Make sure that the Error LED is off and then, the Ready LED lights. If you hear it lock into the machine. r Close the front cover. If the machine does not start printing automatically, press Go. 110 Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover. Put the drum unit and toner cartridge assembly back into place.
s Make sure that the Error LED is off and then, the Ready LED lights. If you hear it lock into the machine. r Close the front cover. If the machine does not start printing automatically, press Go. 110 Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover. Put the drum unit and toner cartridge assembly back into place.
Users Manual - English
Page 115
...cartridge on page 71. Put in the printer driver. See Improve Print Output in a new toner cartridge. Call your Brother dealer or Brother Customer Service. 111 Turn off Toner Save Mode in Advanced tab (For Windows®) or Basic tab of Print Settings (For ...or thick print media may affect the print quality, hardware performance, and machine reliability. See Acceptable paper and other print media on page 61). Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page first (see Print a test page on page 3. ...
...cartridge on page 71. Put in the printer driver. See Improve Print Output in a new toner cartridge. Call your Brother dealer or Brother Customer Service. 111 Turn off Toner Save Mode in Advanced tab (For Windows®) or Basic tab of Print Settings (For ...or thick print media may affect the print quality, hardware performance, and machine reliability. See Acceptable paper and other print media on page 61). Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page first (see Print a test page on page 3. ...
Users Manual - English
Page 116
Rough-surfaced paper may be damaged. Call Brother Customer Service. Make sure that you use paper that meets our specifications. Put in the drum unit. See Replacing the drum unit on page ... Cleaning the corona wire on page 78. Clean the primary corona wire inside the machine blocking the scanner. The problem may be contaminated. Troubleshooting Examples of paper is not stuck inside the drum unit by itself.
Rough-surfaced paper may be damaged. Call Brother Customer Service. Make sure that you use paper that meets our specifications. Put in the drum unit. See Replacing the drum unit on page ... Cleaning the corona wire on page 78. Clean the primary corona wire inside the machine blocking the scanner. The problem may be contaminated. Troubleshooting Examples of paper is not stuck inside the drum unit by itself.
Users Manual - English
Page 117
... problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit on the drum. Clean the drum unit. Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. Put in .) unit...
... problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit on the drum. Clean the drum unit. Troubleshooting Examples of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. Put in .) unit...
Users Manual - English
Page 118
... drum unit may be damaged. Put in the paper tray and that the paper or other print media on page 84. Call your dealer or Brother Customer Printed pages have been in Other Print Options... See Replacing the drum unit on the faceup output tray. Choose Reduce Paper Curl ...cause paper to let the printed paper out on page 78. If the LEDs indicate REPLACE TONER (Continue mode), put in the paper tray. Troubleshooting Examples of the primary corona wire is loaded properly in a new drum unit. See Replacing the drum unit on page 10. Check the paper...
... drum unit may be damaged. Put in the paper tray and that the paper or other print media on page 84. Call your dealer or Brother Customer Printed pages have been in Other Print Options... See Replacing the drum unit on the faceup output tray. Choose Reduce Paper Curl ...cause paper to let the printed paper out on page 78. If the LEDs indicate REPLACE TONER (Continue mode), put in the paper tray. Troubleshooting Examples of the primary corona wire is loaded properly in a new drum unit. See Replacing the drum unit on page 10. Check the paper...
Users Manual - English
Page 119
See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded ...
See Acceptable paper and other print media on page 10. Check the paper type and quality. Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded ...
Users Manual - English
Page 120
... printer driver. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. on page 32 (For Windows®) or Print Settings on the left and right hand sides are in Other Print Options... Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
... printer driver. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. on page 32 (For Windows®) or Print Settings on the left and right hand sides are in Other Print Options... Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Users Manual - English
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... back cover. on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in Other Print Options... Troubleshooting Examples of poor print quality Curled Recommendation Choose Reduce Paper Curl mode in the direction of the arrow. 1 5 2 2 1 2 117 b Lift the lever (1) and slide...
... back cover. on page 32 (For Windows®) or Print Settings on page 43 (For Macintosh). Turn the paper over in Other Print Options... Troubleshooting Examples of poor print quality Curled Recommendation Choose Reduce Paper Curl mode in the direction of the arrow. 1 5 2 2 1 2 117 b Lift the lever (1) and slide...