Users Manual - English
Page 3
...You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to your product and special offers. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of ... notify you of enhancements to register your new product, register on-line at http://www.brother.com/registration Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your DCP needs. For Customer Service In USA: In Canada: 1-800-284-4329 (voice) 1-...
...You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to your product and special offers. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of ... notify you of enhancements to register your new product, register on-line at http://www.brother.com/registration Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your DCP needs. For Customer Service In USA: In Canada: 1-800-284-4329 (voice) 1-...
Users Manual - English
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... Conformity (USA only 5-1 Industry Canada Compliance Statement (Canada only 5-2 Disconnect device 5-2 International Energy Star® Compliance Statement 5-2 Laser safety 5-2 FDA regulations 5-2 Important safety instructions 5-3 Trademarks 5-4 6 Troubleshooting and routine maintenance Troubleshooting 6-1 Error messages 6-1 Document jams 6-3 Paper jams ...6-4 If you are having difficulty with your DCP 6-8 Improving the print quality 6-11 Cleaning the drum unit 6-12 Packing...
... Conformity (USA only 5-1 Industry Canada Compliance Statement (Canada only 5-2 Disconnect device 5-2 International Energy Star® Compliance Statement 5-2 Laser safety 5-2 FDA regulations 5-2 Important safety instructions 5-3 Trademarks 5-4 6 Troubleshooting and routine maintenance Troubleshooting 6-1 Error messages 6-1 Document jams 6-3 Paper jams ...6-4 If you are having difficulty with your DCP 6-8 Improving the print quality 6-11 Cleaning the drum unit 6-12 Packing...
Users Manual - English
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6 Troubleshooting and routine maintenance Troubleshooting Error messages As with a new one. Close the front cover for it is in a location that is left in the DCP's memory. See Using the automatic document feeder (ADF) on page 6-22. Data Remaining Print data is being printed. Press ... CAUSE ACTION 6 Back Cover Open The back cover is near the end of the DCP. closed . Use the drum unit until you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. See Replacing the drum unit (DR-350) on page 1-6. See Document jams...
6 Troubleshooting and routine maintenance Troubleshooting Error messages As with a new one. Close the front cover for it is in a location that is left in the DCP's memory. See Using the automatic document feeder (ADF) on page 6-22. Data Remaining Print data is being printed. Press ... CAUSE ACTION 6 Back Cover Open The back cover is near the end of the DCP. closed . Use the drum unit until you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. See Replacing the drum unit (DR-350) on page 1-6. See Document jams...
Users Manual - English
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... the ADF cover. 3 Pull the jammed document out to the right. 6 4 Close the ADF cover. 5 Press Stop/Exit. 4 Close the document cover. 5 Press Stop/Exit. Troubleshooting and routine maintenance Document jams If the document is jammed at the output tray 1 Pull the jammed document out to the right. 2 Press Stop/Exit...
... the ADF cover. 3 Pull the jammed document out to the right. 6 4 Close the ADF cover. 5 Press Stop/Exit. 4 Close the document cover. 5 Press Stop/Exit. Troubleshooting and routine maintenance Document jams If the document is jammed at the output tray 1 Pull the jammed document out to the right. 2 Press Stop/Exit...
Users Manual - English
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cartridge assembly. 6 7 Close the front cover. 8 Put the paper tray in the following diagram. CAUTION To prevent damage to the DCP caused by static electricity, do not touch the electrodes shown in the DCP. 3 Open the back cover. 6 - 5 Troubleshooting and routine maintenance Paper is jammed at back of the DCP 1 Open the front cover. 6 Put the drum unit and toner cartridge 2 Pull out the drum unit and toner assembly back in the DCP.
cartridge assembly. 6 7 Close the front cover. 8 Put the paper tray in the following diagram. CAUTION To prevent damage to the DCP caused by static electricity, do not touch the electrodes shown in the DCP. 3 Open the back cover. 6 - 5 Troubleshooting and routine maintenance Paper is jammed at back of the DCP 1 Open the front cover. 6 Put the drum unit and toner cartridge 2 Pull out the drum unit and toner assembly back in the DCP.
Users Manual - English
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Troubleshooting and routine maintenance 4 Put the toner cartridge back into place. Take out the jammed paper if there is jammed inside the drum unit. 6 Close the ... lock lever will lift automatically. 2 Pull out the drum unit and toner cartridge assembly. 5 Put the drum unit and toner cartridge assembly back in the DCP. 6 3 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Troubleshooting and routine maintenance 4 Put the toner cartridge back into place. Take out the jammed paper if there is jammed inside the drum unit. 6 Close the ... lock lever will lift automatically. 2 Pull out the drum unit and toner cartridge assembly. 5 Put the drum unit and toner cartridge assembly back in the DCP. 6 3 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Users Manual - English
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... of font sizes within your document to work with your DCP. Clean them . Please make sure it is set up to allow for this. 6 - 8 Your DCP can print 62 lines per page. Clean your copies. Select the 'Brother DCP-7020' and right-click. Chapter 6 If you are a ...restricted area that "Use Printer Offline" is unchecked. Sometimes you connect the DCP cable correctly. (See the Quick Setup Guide.) The DCP cannot print full pages of your DCP, check the chart below and follow the troubleshooting tips. The ...
... of font sizes within your document to work with your DCP. Clean them . Please make sure it is set up to allow for this. 6 - 8 Your DCP can print 62 lines per page. Clean your copies. Select the 'Brother DCP-7020' and right-click. Chapter 6 If you are a ...restricted area that "Use Printer Offline" is unchecked. Sometimes you connect the DCP cable correctly. (See the Quick Setup Guide.) The DCP cannot print full pages of your DCP, check the chart below and follow the troubleshooting tips. The ...
Users Manual - English
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... parallel cable. Click 'Spool Setting' on the CD-ROM.) If you boot up the computer (such as the primary source. Make sure the Brother TWAIN driver is Busy' Error Message peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box). Cannot perform '2 in... bi-directional DCP; Select the properties of the 'Brother DCP-7020'. i.e. (Parallel Port Mode - Make sure the DCP is on ) and that the computer's parallel port settings in the printer driver are set to confirm that it is not displaying an error message on the CD-ROM. Troubleshooting and routine ...
... parallel cable. Click 'Spool Setting' on the CD-ROM.) If you boot up the computer (such as the primary source. Make sure the Brother TWAIN driver is Busy' Error Message peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box). Cannot perform '2 in... bi-directional DCP; Select the properties of the 'Brother DCP-7020'. i.e. (Parallel Port Mode - Make sure the DCP is on ) and that the computer's parallel port settings in the printer driver are set to confirm that it is not displaying an error message on the CD-ROM. Troubleshooting and routine ...
Users Manual - English
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... driver. (See Toner Save on page 2-2 or Advanced tab in the DCP itself. (See Toner Save on page 2-2.) Clean the laser scanner window and the primary corona wire on the drum unit. (See Cleaning the laser scanner window on page 6-17 and Cleaning the corona wire on page 6-...If the print quality has not improved, install a new drum unit. (See Replacing the drum unit (DR-350) on page 6-22.) 6 - 11 Troubleshooting and routine maintenance Improving the print quality This section provides information on the following topics: Examples of background shading. (See Choosing a location on page 1-2.) ...
... driver. (See Toner Save on page 2-2 or Advanced tab in the DCP itself. (See Toner Save on page 2-2.) Clean the laser scanner window and the primary corona wire on the drum unit. (See Cleaning the laser scanner window on page 6-17 and Cleaning the corona wire on page 6-...If the print quality has not improved, install a new drum unit. (See Replacing the drum unit (DR-350) on page 6-22.) 6 - 11 Troubleshooting and routine maintenance Improving the print quality This section provides information on the following topics: Examples of background shading. (See Choosing a location on page 1-2.) ...
Users Manual - English
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...Replacing the drum unit (DR-350) on page 6-22.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page Clean the inside the DCP covering the laser scanner window. Install a new drum unit. (See Replacing the drum unit (DR-350) on page 6-22.) The toner cartridge...Brother Customer Service at the home position (▲). Troubleshooting and routine maintenance Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Make sure that you use paper that you choose the appropriate media type in the printer driver or in the DCP...
...Replacing the drum unit (DR-350) on page 6-22.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page Clean the inside the DCP covering the laser scanner window. Install a new drum unit. (See Replacing the drum unit (DR-350) on page 6-22.) The toner cartridge...Brother Customer Service at the home position (▲). Troubleshooting and routine maintenance Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Make sure that you use paper that you choose the appropriate media type in the printer driver or in the DCP...
Users Manual - English
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...with the carrier. 1 Turn off the DCP's power switch. 2 Unplug the DCP from the AC power outlet. 3 Unplug the cable from the DCP. 4 Open the front cover. 5 Remove the drum unit and toner cartridge assembly. Troubleshooting and routine maintenance 8 Wrap the DCP in the plastic bag and place it...cover. If you do not pack the DCP properly, you could void your DCP. The DCP should be adequately insured with your warranty. Keep all separate parts and printed materials to Brother as shown below: 6 Note If you transport the DCP, use with your "Exchange" DCP. 0 Close the carton and tape it ...
...with the carrier. 1 Turn off the DCP's power switch. 2 Unplug the DCP from the AC power outlet. 3 Unplug the cable from the DCP. 4 Open the front cover. 5 Remove the drum unit and toner cartridge assembly. Troubleshooting and routine maintenance 8 Wrap the DCP in the plastic bag and place it...cover. If you do not pack the DCP properly, you could void your DCP. The DCP should be adequately insured with your warranty. Keep all separate parts and printed materials to Brother as shown below: 6 Note If you transport the DCP, use with your "Exchange" DCP. 0 Close the carton and tape it ...
Users Manual - English
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... with isopropyl alcohol on a lint-free cloth. Troubleshooting and routine maintenance Cleaning the laser scanner window CAUTION ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the laser scanner window with isopropyl alcohol on a soft lint...-free cloth. Cleaning the scanner glass Turn off the DCP's power switch. 2 Open the front cover and pull out the drum unit and toner cartridge assembly. 6 White Plastic Bar Glass Strip WARNING Just after you have used the DCP, some internal...
... with isopropyl alcohol on a lint-free cloth. Troubleshooting and routine maintenance Cleaning the laser scanner window CAUTION ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the laser scanner window with isopropyl alcohol on a soft lint...-free cloth. Cleaning the scanner glass Turn off the DCP's power switch. 2 Open the front cover and pull out the drum unit and toner cartridge assembly. 6 White Plastic Bar Glass Strip WARNING Just after you have used the DCP, some internal...
Users Manual - English
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...vertical black stripes on them. 4 Reinstall the drum unit and toner cartridge assembly in the DCP. 5 Close the front cover. 6 - 19 If you replace the toner cartridge. (See Cleaning the laser scanner window on page 6-17 and Cleaning the corona wire on your local waste disposal office... can print up to the Home position (▼), your printed pages may have questions, call your average type of the cartridge. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper...
...vertical black stripes on them. 4 Reinstall the drum unit and toner cartridge assembly in the DCP. 5 Close the front cover. 6 - 19 If you replace the toner cartridge. (See Cleaning the laser scanner window on page 6-17 and Cleaning the corona wire on your local waste disposal office... can print up to the Home position (▼), your printed pages may have questions, call your average type of the cartridge. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper...
Users Manual - English
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...DCP. Our warranty coverage does not apply to any degradation to the print quality. 6 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 - 21 Troubleshooting and routine maintenance CAUTION ■ Brother... strongly recommends that you do not refill the toner cartridge provided with only Genuine Brother Branded Supplies. ■ Wait to unpack the toner cartridge ...
...DCP. Our warranty coverage does not apply to any degradation to the print quality. 6 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 - 21 Troubleshooting and routine maintenance CAUTION ■ Brother... strongly recommends that you do not refill the toner cartridge provided with only Genuine Brother Branded Supplies. ■ Wait to unpack the toner cartridge ...
Users Manual - English
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..., keeping it separate from static electricity, do not touch the electrodes shown below. So please be careful. Note 6 Discard the used the DCP, some internal parts of the drum unit. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. CAUTION Wait to seal ...according to the printer from domestic waste. WARNING Just after you have questions, call your local waste disposal office. If you put it . Troubleshooting and routine maintenance 2 Hold down the lock lever on the left and pull the toner cartridge out of the machine are extremely HOT! Be...
..., keeping it separate from static electricity, do not touch the electrodes shown below. So please be careful. Note 6 Discard the used the DCP, some internal parts of the drum unit. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. CAUTION Wait to seal ...according to the printer from domestic waste. WARNING Just after you have questions, call your local waste disposal office. If you put it . Troubleshooting and routine maintenance 2 Hold down the lock lever on the left and pull the toner cartridge out of the machine are extremely HOT! Be...
Users Manual - English
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... Drum Life You can view the DCP's drum life on the LCD. 1 Press Menu and or 3.Machine Info. to select Press Set. 2 Press or to select Total, List, Print or Copy. Machine Info. 3.Drum Life Press Set. 3 Press Stop/Exit. 3 Press or to select 3.Drum Life. Troubleshooting and routine maintenance 6 6 - 25 Note...
... Drum Life You can view the DCP's drum life on the LCD. 1 Press Menu and or 3.Machine Info. to select Press Set. 2 Press or to select Total, List, Print or Copy. Machine Info. 3.Drum Life Press Set. 3 Press Stop/Exit. 3 Press or to select 3.Drum Life. Troubleshooting and routine maintenance 6 6 - 25 Note...
Users Manual - English
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... S-4 scan S-3 S Safety instructions vii, 5-3 Scanner glass (using 1-7 Scanning See Software User's Guide on the CD-ROM. Shipping the DCP 6-15 Sleep Time 2-3 T Temporary copy settings 3-2 Toner cartridge replacing 6-19, 6-20 Toner Save 2-2 Troubleshooting 6-1 document jam 6-3 error messages on LCD 6-1 if you are having difficulty with copy quality 6-8 paper handling 6-10 print quality...
... S-4 scan S-3 S Safety instructions vii, 5-3 Scanner glass (using 1-7 Scanning See Software User's Guide on the CD-ROM. Shipping the DCP 6-15 Sleep Time 2-3 T Temporary copy settings 3-2 Toner cartridge replacing 6-19, 6-20 Toner Save 2-2 Troubleshooting 6-1 document jam 6-3 error messages on LCD 6-1 if you are having difficulty with copy quality 6-8 paper handling 6-10 print quality...
Quick Setup Guide - English
Page 9
...install the printer driver, scanner driver and Presto!® PageManager® for viewing scanned documents. Brother Support View contact information for features available when connected to locate a Brother Authorized Service Center. Repair MFL-Pro Suite If you experience errors while installing the MFL-Pro ...Pro Suite" The CD-ROM includes the following items: Install MFL-Pro Suite You can get important information and troubleshooting tips. Brother Solutions Center You can install additional MFL-Pro Suite software utilities. On-Line Registration You will be pointed to the...
...install the printer driver, scanner driver and Presto!® PageManager® for viewing scanned documents. Brother Support View contact information for features available when connected to locate a Brother Authorized Service Center. Repair MFL-Pro Suite If you experience errors while installing the MFL-Pro ...Pro Suite" The CD-ROM includes the following items: Install MFL-Pro Suite You can get important information and troubleshooting tips. Brother Solutions Center You can install additional MFL-Pro Suite software utilities. On-Line Registration You will be pointed to the...