Safety Warning and Notice
Page 2
... problems occurred due to external signals (such as antenna, Cable TV) outside the monitor. Defects caused by unauthorized use solvents such as alcohol to avoid possible dangers such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. Please use a power cord that the power cord is connected to a grounded power outlet before turning on...
... problems occurred due to external signals (such as antenna, Cable TV) outside the monitor. Defects caused by unauthorized use solvents such as alcohol to avoid possible dangers such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. Please use a power cord that the power cord is connected to a grounded power outlet before turning on...
Display Pilot User Manual
Page 2
... by misuse and improper operation or behavior. It is the sole responsibility of the user if problems (such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to reach a menu are used for flicker-free models only) The performance of this manual may be the registered trademarks or copyrights of their respective companies, and are shown...
... by misuse and improper operation or behavior. It is the sole responsibility of the user if problems (such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to reach a menu are used for flicker-free models only) The performance of this manual may be the registered trademarks or copyrights of their respective companies, and are shown...
Display Pilot User Manual
Page 3
... 9 Changing an input...10 Changing an input source from the menu...10 Switching input source with keyboard shortcuts...10 Rotating your screen...10 Manually rotate the screen (Screen Pivot)...10 Automatically rotate the screen (Auto Pivot)...10 Working with two or more video sources (PIP/PBP)...10 Managing the layout of multiple windows (Desktop Partition 11 Creating a window layout...12 Customizing each application's color mode (Application Mode 13 For Windows...13 For both Windows and Mac...
... 9 Changing an input...10 Changing an input source from the menu...10 Switching input source with keyboard shortcuts...10 Rotating your screen...10 Manually rotate the screen (Screen Pivot)...10 Automatically rotate the screen (Auto Pivot)...10 Working with two or more video sources (PIP/PBP)...10 Managing the layout of multiple windows (Desktop Partition 11 Creating a window layout...12 Customizing each application's color mode (Application Mode 13 For Windows...13 For both Windows and Mac...
Display Pilot User Manual
Page 4
... may subject to use monitor configurations that are best suited for you finish the installation. Now the software runs in the background and can be changed from www.BenQ.com > the purchased model > the Support tab > the Software tab to download the Display Pilot software. 2. (On Windows) Click the file just downloaded and follow the on the monitor model and input selected.Therefore, not all controls and features described...
... may subject to use monitor configurations that are best suited for you finish the installation. Now the software runs in the background and can be changed from www.BenQ.com > the purchased model > the Support tab > the Software tab to download the Display Pilot software. 2. (On Windows) Click the file just downloaded and follow the on the monitor model and input selected.Therefore, not all controls and features described...
Display Pilot User Manual
Page 7
... Support tab > the User Manual tab to access the ICC Profile Installation Guide for each color mode, refer to the user manual of each setting.The setting will not be displayed in Display Pilot, the adjustment is connected, the monitor switches to apply a color mode. • Available color modes vary by model.To find out the description of the connected monitor. • If your monitor. Selecting a color mode from the window, or input a preferred value for instructions. • If multiple monitors connected...
... Support tab > the User Manual tab to access the ICC Profile Installation Guide for each color mode, refer to the user manual of each setting.The setting will not be displayed in Display Pilot, the adjustment is connected, the monitor switches to apply a color mode. • Available color modes vary by model.To find out the description of the connected monitor. • If your monitor. Selecting a color mode from the window, or input a preferred value for instructions. • If multiple monitors connected...
Display Pilot User Manual
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... source. Manually rotate the screen (Screen Pivot) 1. Go to switch on all the connected computers and set the same hotkey shortcut for hotkey switch. Move the slider to Display > Display. 2. Working with keyboard shortcuts 1. Make sure you cannot control the monitor input and switch the signal back from the original computer.To switch inputs easily from two or more video sources side-by function. Function Descriptions Picture in an inset window.The Picture-by-Picture...
... source. Manually rotate the screen (Screen Pivot) 1. Go to switch on all the connected computers and set the same hotkey shortcut for hotkey switch. Move the slider to Display > Display. 2. Working with keyboard shortcuts 1. Make sure you cannot control the monitor input and switch the signal back from the original computer.To switch inputs easily from two or more video sources side-by function. Function Descriptions Picture in an inset window.The Picture-by-Picture...
Display Pilot User Manual
Page 15
... switch on the function.The system will then check for a system update automatically 1. All the customized changes will be reset. If a software update is connected to the Internet. 2. Checking for an update automatically when it is required. Make sure your computer is available, you will be prompted to download and/or to install the update. 15 To reset color modes only, go to Color > Color Mode Reset. Reseting the system If you need...
... switch on the function.The system will then check for a system update automatically 1. All the customized changes will be reset. If a software update is connected to the Internet. 2. Checking for an update automatically when it is required. Make sure your computer is available, you will be prompted to download and/or to install the update. 15 To reset color modes only, go to Color > Color Mode Reset. Reseting the system If you need...
Resolution file
Page 1
... hardware video resolutions. Open Display Properties and select the Settings tab. Select the recommended resolution (maximum resolution) then click Apply. See the user manual for details. 1. To find out the monitor aspect ratio and native resolution of the purchased model, please check the Specification on your PC, different procedures should select the native resolution setting of your particular model PC video card which is interpolated and may not accurately display the screen image as...
... hardware video resolutions. Open Display Properties and select the Settings tab. Select the recommended resolution (maximum resolution) then click Apply. See the user manual for details. 1. To find out the monitor aspect ratio and native resolution of the purchased model, please check the Specification on your PC, different procedures should select the native resolution setting of your particular model PC video card which is interpolated and may not accurately display the screen image as...
Resolution file
Page 2
... the help document of the applicable factory modes as listed in the specification table. 4. Adjusting the screen refresh rate 23 Double click the Display icon in your PC, different procedures should be followed to flicker. Click Change, OK, then Yes. 5. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Close the Display Properties window. The best results are obtained by using the factory modes already set in Control Panel. 2.
... the help document of the applicable factory modes as listed in the specification table. 4. Adjusting the screen refresh rate 23 Double click the Display icon in your PC, different procedures should be followed to flicker. Click Change, OK, then Yes. 5. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Close the Display Properties window. The best results are obtained by using the factory modes already set in Control Panel. 2.
Resolution file
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... 50, 60 24, 25, 30 60 HDMI v v v v v v v DisplayPort v v v v v v v v Thunderbolt™ 3 v v v v v v v v *: The monitor receives 12-bit data and displays 10-bit colors. Image disruption may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the usual standard. 4K UHD (3840x2160) video input Color space YCbCr 4:2:0 Max. bit 8 bit...
... 50, 60 24, 25, 30 60 HDMI v v v v v v v DisplayPort v v v v v v v v Thunderbolt™ 3 v v v v v v v v *: The monitor receives 12-bit data and displays 10-bit colors. Image disruption may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the usual standard. 4K UHD (3840x2160) video input Color space YCbCr 4:2:0 Max. bit 8 bit...
User Manual
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... support ...3 Getting started ...9 Getting to know your monitor 12 Front view ...12 Bottom view ...12 Back view ...13 Connections ...15 How to assemble your monitor hardware 20 How to detach the stand ...28 Adjusting the monitor height ...30 Rotating the monitor (PD2720U / PD3220U only 31 Viewing angle adjustment ...32 Using the monitor wall mounting kit 33 Getting the most from your BenQ monitor 34 Downloading the LCD Monitor driver files from the Internet 34 How to install the monitor...
... support ...3 Getting started ...9 Getting to know your monitor 12 Front view ...12 Bottom view ...12 Back view ...13 Connections ...15 How to assemble your monitor hardware 20 How to detach the stand ...28 Adjusting the monitor height ...30 Rotating the monitor (PD2720U / PD3220U only 31 Viewing angle adjustment ...32 Using the monitor wall mounting kit 33 Getting the most from your BenQ monitor 34 Downloading the LCD Monitor driver files from the Internet 34 How to install the monitor...
User Manual
Page 33
... mm screws to fix a VESA standard wall mount bracket to install a monitor wall mounting kit, please read the precautions carefully. Follow the instruction manuals of losing the screws. Using the monitor wall mounting kit The back of your monitor hardware 33 Lay the screen face down on the website for weight information. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. 1. Refer to assemble your LCD monitor has a VESA standard mount with flat...
... mm screws to fix a VESA standard wall mount bracket to install a monitor wall mounting kit, please read the precautions carefully. Follow the instruction manuals of losing the screws. Using the monitor wall mounting kit The back of your monitor hardware 33 Lay the screen face down on the website for weight information. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. 1. Refer to assemble your LCD monitor has a VESA standard mount with flat...
User Manual
Page 34
.... Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. On your computer, have your driver files extracted into an empty folder. The circumstances under which you connect and install your BenQ LCD Monitor will determine which has security access requirements, network policy settings may prevent you should install the custom BenQ LCD Monitor driver software as a member of the monitor. Follow the wizard instructions. Download the correct driver files...
.... Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. On your computer, have your driver files extracted into an empty folder. The circumstances under which you connect and install your BenQ LCD Monitor will determine which has security access requirements, network policy settings may prevent you should install the custom BenQ LCD Monitor driver software as a member of the monitor. Follow the wizard instructions. Download the correct driver files...
User Manual
Page 35
... connected to it displays the option to assemble your monitor hardware on page 20. Check Search for a suitable driver for my device option, and click Next. 3. When Windows starts, it (and has monitor driver software installed), you are adding the BenQ LCD Monitor to an existing computer that the wizard has selected the correct name of your BenQ monitor 35 How to install the monitor on a new computer This instruction...
... connected to it displays the option to assemble your monitor hardware on page 20. Check Search for a suitable driver for my device option, and click Next. 3. When Windows starts, it (and has monitor driver software installed), you are adding the BenQ LCD Monitor to an existing computer that the wizard has selected the correct name of your BenQ monitor 35 How to install the monitor on a new computer This instruction...
User Manual
Page 36
... done no testing of this driver on other versions of Windows, however, as compatible for the particular model monitor you through the file selection and installation process. Windows has an Upgrade Device Driver Wizard to automate the task and guide you have connected, and letting Windows install the corresponding driver files. How to upgrade the monitor on an existing computer This instruction details the procedure for your...
... done no testing of this driver on other versions of Windows, however, as compatible for the particular model monitor you through the file selection and installation process. Windows has an Upgrade Device Driver Wizard to automate the task and guide you have connected, and letting Windows install the corresponding driver files. How to upgrade the monitor on an existing computer This instruction details the procedure for your...
User Manual
Page 37
... prompted to install on page 34. 8. Getting the most from the menu. 2. Open Display Properties. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 3. Go to Start, Settings, Devices, Devices...
... prompted to install on page 34. 8. Getting the most from the menu. 2. Open Display Properties. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 3. Go to Start, Settings, Devices, Devices...
User Manual
Page 38
... the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on the keyboard to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on...
... the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on the keyboard to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on...
User Manual
Page 47
... color mode. The setting will take effect immediately. Visit www.BenQ.com > the purchased model > the Downloads or Support tab > the User Manual tab to adjust your monitor. You can work with the monitor. How to access the ICC Profile Installation Guide for details. Refer to bring up the second video source for KVM Switch before use One of images. Alternatively, enable the ICC Sync function from other than your display size, you...
... color mode. The setting will take effect immediately. Visit www.BenQ.com > the purchased model > the Downloads or Support tab > the User Manual tab to adjust your monitor. You can work with the monitor. How to access the ICC Profile Installation Guide for details. Refer to bring up the second video source for KVM Switch before use One of images. Alternatively, enable the ICC Sync function from other than your display size, you...
User Manual
Page 75
... to "Adjusting the Screen Resolution". Pixel errors can use the Display Mode function to "Adjusting the Screen Resolution". Images from the website (see Product support on page 3). Refer to the factory defaults. Go to Color, Advanced, and Reset Color, and then choose YES to reset the color settings to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on page 3). Troubleshooting 75 You are running at resolutions lower than the native (maximum) resolution? To have the optimal display performance...
... to "Adjusting the Screen Resolution". Pixel errors can use the Display Mode function to "Adjusting the Screen Resolution". Images from the website (see Product support on page 3). Refer to the factory defaults. Go to Color, Advanced, and Reset Color, and then choose YES to reset the color settings to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on page 3). Troubleshooting 75 You are running at resolutions lower than the native (maximum) resolution? To have the optimal display performance...
User Manual
Page 76
... select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in white and there is a message Out of image retention. Audio No sound can be heard from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to...
... select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in white and there is a message Out of image retention. Audio No sound can be heard from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to...
