User Guide
Page 5
Contents Introduction Organization...vii How to Use This Guide...viii Conventions ...viii Related Documents/Media ix Chapter 1 - The Grand Tour DKT3000-series Telephones 1 Fixed Buttons...3 Flexible Buttons...3 Liquid Crystal Display...3 IPT1020-SD Telephones...4 DKT2000-series Telephones 4 Fixed Buttons...5 Flexible Buttons...6 Liquid Crystal Display...6 Chapter 2 - The Basics Important - Read First...7 What's My Line? ...7 Which Outgoing/Incoming Call Features Do I Have 8 Making a Call...9 Hot Dialing ...9 Spkr Button...9 Handset ...9 Strata CTX DKT/IPT Telephone 06/03 i
Contents Introduction Organization...vii How to Use This Guide...viii Conventions ...viii Related Documents/Media ix Chapter 1 - The Grand Tour DKT3000-series Telephones 1 Fixed Buttons...3 Flexible Buttons...3 Liquid Crystal Display...3 IPT1020-SD Telephones...4 DKT2000-series Telephones 4 Fixed Buttons...5 Flexible Buttons...6 Liquid Crystal Display...6 Chapter 2 - The Basics Important - Read First...7 What's My Line? ...7 Which Outgoing/Incoming Call Features Do I Have 8 Making a Call...9 Hot Dialing ...9 Spkr Button...9 Handset ...9 Strata CTX DKT/IPT Telephone 06/03 i
User Guide
Page 6
... Speaker ...10 Handsfree Answerback 10 Switching Between Handset and Speakerphone 10 Message Waiting...11 Responding to a Lit Msg LED 11 Turning On/Off MW LED on Another Extension 12 Microphone ...12 Call Transfer ......
... Speaker ...10 Handsfree Answerback 10 Switching Between Handset and Speakerphone 10 Message Waiting...11 Responding to a Lit Msg LED 11 Turning On/Off MW LED on Another Extension 12 Microphone ...12 Call Transfer ......
User Guide
Page 15
...; DKT3010-SD 10-button with two-line by 24-character LCD • DKT3020-SD 20-button with two-line by 24-character LCD • DKT3014-SDL 14-button with DKT3000-series digital speakerphones, IPT1020SD Internet Protocol Telephones (IPTs), and DKT2000-series digital speakerphones (model numbers appear on page 63) All of the DKT3000-series Toshiba speakerphones...
...; DKT3010-SD 10-button with two-line by 24-character LCD • DKT3020-SD 20-button with two-line by 24-character LCD • DKT3014-SDL 14-button with DKT3000-series digital speakerphones, IPT1020SD Internet Protocol Telephones (IPTs), and DKT2000-series digital speakerphones (model numbers appear on page 63) All of the DKT3000-series Toshiba speakerphones...
User Guide
Page 16
The Grand Tour DKT3000-series Telephones Toshiba LCD telephones provide easy access to display names and telephone numbers of outside, incoming callers. see the Strata CTX DKT3001/2001 Digital Single Line Telephone User Guide for more details. Handset Red/Green LED Indicators Dial Pad 6746 DKT3020-SD Telephone 2 Mode Page Scroll Feature LCD Display LCD...
The Grand Tour DKT3000-series Telephones Toshiba LCD telephones provide easy access to display names and telephone numbers of outside, incoming callers. see the Strata CTX DKT3001/2001 Digital Single Line Telephone User Guide for more details. Handset Red/Green LED Indicators Dial Pad 6746 DKT3020-SD Telephone 2 Mode Page Scroll Feature LCD Display LCD...
User Guide
Page 19
Strata CTX DKT/IPT Telephone 06/03 5 These buttons are described in Chapter 2 - The Basics. Handset Red/Green LED Indicators Dial Pad The Grand Tour DKT2000-series Telephones LCD Display LCD Control Buttons/ Soft Keys Flexible Buttons 5972 DKT2020-SD Telephone Fixed Buttons Microphone Location Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily.
Strata CTX DKT/IPT Telephone 06/03 5 These buttons are described in Chapter 2 - The Basics. Handset Red/Green LED Indicators Dial Pad The Grand Tour DKT2000-series Telephones LCD Display LCD Control Buttons/ Soft Keys Flexible Buttons 5972 DKT2020-SD Telephone Fixed Buttons Microphone Location Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily.
User Guide
Page 22
... Features Do I Have? If you do, you can press after dialing an internal telephone number to press 6SNU or lift the handset before dialing internal or external speakerphone calls. You do not have to change between Tone and Voice Signaling on your telephone does not ring...10064; Tone Signaling: Internal incoming call basis. Talk in the direction of your telephone, or answer the call as you normally would by lifting the handset or pressing 6SNU. ❐ Switching Signaling: Check with your station by -call - your system. ❐ Automatic Line Selection (ALS): When making ...
... Features Do I Have? If you do, you can press after dialing an internal telephone number to press 6SNU or lift the handset before dialing internal or external speakerphone calls. You do not have to change between Tone and Voice Signaling on your telephone does not ring...10064; Tone Signaling: Internal incoming call basis. Talk in the direction of your telephone, or answer the call as you normally would by lifting the handset or pressing 6SNU. ❐ Switching Signaling: Check with your station by -call - your system. ❐ Automatic Line Selection (ALS): When making ...
User Guide
Page 23
... 9 Dial the number. Call progress tones (Ringback Tone, Busy Tone, etc.) are three ways to speakerphone by holding down 6SNU and replacing the handset. Handset 1. Your extension or /LQH button lights (depending on system programming). Digits display as they are dialed. Digits display as they are dialed. Spkr Button 1. To make a call from your...
... 9 Dial the number. Call progress tones (Ringback Tone, Busy Tone, etc.) are three ways to speakerphone by holding down 6SNU and replacing the handset. Handset 1. Your extension or /LQH button lights (depending on system programming). Digits display as they are dialed. Digits display as they are dialed. Spkr Button 1. To make a call from your...
User Guide
Page 24
...). speak toward the telephone in a normal voice. 2. Speaker ➤ If your telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line. ➤ If not, press the button associated with the ringing line (flashing green LED). You... is active). The Spkr LED flashes red. 1. The Basics Answering a Call Answering a Call There are several ways to answer a call: Handset ➤ If your telephone is programmed for Ringing Line Preference, press 6SNU and the telephone automatically answers the ringing line. ➤ If not...
...). speak toward the telephone in a normal voice. 2. Speaker ➤ If your telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line. ➤ If not, press the button associated with the ringing line (flashing green LED). You... is active). The Spkr LED flashes red. 1. The Basics Answering a Call Answering a Call There are several ways to answer a call: Handset ➤ If your telephone is programmed for Ringing Line Preference, press 6SNU and the telephone automatically answers the ringing line. ➤ If not...
User Guide
Page 25
... see if these buttons have . 2. Your telephone rings the extension or voice mail device that you checked all messages. 5. After answering the message(s), place the handset back on your telephone. To manually turn off your Msg LED, press your extension button, then press . The Basics Message Waiting Message Waiting Use your.../03 11 otherwise, go to three station messages for your CTX System Administrator to flash red. 3. The "+" indicates additional messages. Press 0VJ, then lift the handset. One message is mentioned in the following steps.
... see if these buttons have . 2. Your telephone rings the extension or voice mail device that you checked all messages. 5. After answering the message(s), place the handset back on your telephone. To manually turn off your Msg LED, press your extension button, then press . The Basics Message Waiting Message Waiting Use your.../03 11 otherwise, go to three station messages for your CTX System Administrator to flash red. 3. The "+" indicates additional messages. Press 0VJ, then lift the handset. One message is mentioned in the following steps.
User Guide
Page 26
If you decide to cancel the Message Waiting light at the start of handsfree dialing. ➤ To talk back to a Handset Off-hook Call Announce call, press and hold 0LF and talk over your telephone, the Msg LED lights steady red and the LCD shows the ... is no answer. 2. Dial an internal extension. You hear busy tone or there's no answer, you may be heard through the microphone. At your telephone handset/headset. Your LCD shows the extension and "MW CANCEL." ...or dial the extension that extension to release your telephone. When the Microphone is On, the...
If you decide to cancel the Message Waiting light at the start of handsfree dialing. ➤ To talk back to a Handset Off-hook Call Announce call, press and hold 0LF and talk over your telephone, the Msg LED lights steady red and the LCD shows the ... is no answer. 2. Dial an internal extension. You hear busy tone or there's no answer, you may be heard through the microphone. At your telephone handset/headset. Your LCD shows the extension and "MW CANCEL." ...or dial the extension that extension to release your telephone. When the Microphone is On, the...
User Guide
Page 31
...until changed. ➤ To adjust Ring Tone, Handsfree Answerback and Speaker Off-hook Call Announce ➤ Make sure the telephone is idle and the handset is on-hook. Press the 9RO L to increase volume and 9RO M to decrease volume during the call. Press an extension button - Press 6SNU...Each time you hear dial tone. 3. The Basics Volume Control Volume Control ➤ To adjust the handset volume ➤ Press the 9RO L to increase volume and 9RO M to decrease volume. With the handset off-hook, dial the Beep Tone Adjustment Code (default code). When you hang up, the ...
...until changed. ➤ To adjust Ring Tone, Handsfree Answerback and Speaker Off-hook Call Announce ➤ Make sure the telephone is idle and the handset is on-hook. Press the 9RO L to increase volume and 9RO M to decrease volume during the call. Press an extension button - Press 6SNU...Each time you hear dial tone. 3. The Basics Volume Control Volume Control ➤ To adjust the handset volume ➤ Press the 9RO L to increase volume and 9RO M to decrease volume. With the handset off-hook, dial the Beep Tone Adjustment Code (default code). When you hang up, the ...
User Guide
Page 39
...automatically redials the number at regular intervals. Hang up to five to 20 times, every 30 to 180 seconds (depending on system programming). Lift the handset or press 6SNU and wait for another 30 seconds, then the call disconnects. ➤ To cancel Automatic Busy Redial ➤ Press $XWR %XV...\ 5HGLDO or extension + . If you do not pick up the handset or press 6SNU within recall timeout (five to 60 seconds) after a connection is busy, but continues to answer. Strata CTX DKT/IPT Telephone 06/03...
...automatically redials the number at regular intervals. Hang up to five to 20 times, every 30 to 180 seconds (depending on system programming). Lift the handset or press 6SNU and wait for another 30 seconds, then the call disconnects. ➤ To cancel Automatic Busy Redial ➤ Press $XWR %XV...\ 5HGLDO or extension + . If you do not pick up the handset or press 6SNU within recall timeout (five to 60 seconds) after a connection is busy, but continues to answer. Strata CTX DKT/IPT Telephone 06/03...
User Guide
Page 54
... Hz 1 sec. On, 3 sec. Off, repeat 860/1180 Hz 0.5 sec. The Line LED is a confirmation tone and "DATA PROGRAMMED" displays on your system; Lift the handset to return to switch between internal and external pitch. (Internal = station calls within your LCD. Off, repeat 1300 Hz 1 sec. You can press +ROG to... 02 11 12 13 14 15 16 17 18 Frequency and Cadence 500 Hz 1 sec. On, 3 sec. The LED is steady green. 3. Enter the two-digit pitch number (see table): 5. Off, repeat 860/1180 Hz 1 sec. On, 1300/1780 Hz 1 sec. Press a /LQH button. On, 1300/1780 Hz 3 sec. On, 3 sec...
... Hz 1 sec. On, 3 sec. Off, repeat 860/1180 Hz 0.5 sec. The Line LED is a confirmation tone and "DATA PROGRAMMED" displays on your system; Lift the handset to return to switch between internal and external pitch. (Internal = station calls within your LCD. Off, repeat 1300 Hz 1 sec. You can press +ROG to... 02 11 12 13 14 15 16 17 18 Frequency and Cadence 500 Hz 1 sec. On, 3 sec. The LED is steady green. 3. Enter the two-digit pitch number (see table): 5. Off, repeat 860/1180 Hz 1 sec. On, 1300/1780 Hz 1 sec. Press a /LQH button. On, 1300/1780 Hz 3 sec. On, 3 sec...
User Guide
Page 57
... a distinctive ringing tone, one or five times (set in system programming. When a door phone calls, you hear a door phone call ringing, lift the handset or press the ringing button. Door Phone Name/Location Door Phone Name/Location ➤ To answer a door phone call sounds like chimes (high/low). You can be used to or from door...
... a distinctive ringing tone, one or five times (set in system programming. When a door phone calls, you hear a door phone call ringing, lift the handset or press the ringing button. Door Phone Name/Location Door Phone Name/Location ➤ To answer a door phone call sounds like chimes (high/low). You can be used to or from door...
User Guide
Page 58
...call. You hear a distinctive ringing tone-one digital telephone assigned as an emergency monitoring station. You hear dial tone and the LED flashes green (in the direction of the door phone. Press (hear three tone bursts), then enter the door phone number (01~24, depending on your line ...SD telephone, tap either 9RO L or 9RO M once to cancel the echo. You can listen in and participate in system programming). 2. If your telephone and the door phone. Press the door phone button and then release it. When answered, speak at a normal voice level in -use). 2. With the handset...
...call. You hear a distinctive ringing tone-one digital telephone assigned as an emergency monitoring station. You hear dial tone and the LED flashes green (in the direction of the door phone. Press (hear three tone bursts), then enter the door phone number (01~24, depending on your line ...SD telephone, tap either 9RO L or 9RO M once to cancel the echo. You can listen in and participate in system programming). 2. If your telephone and the door phone. Press the door phone button and then release it. When answered, speak at a normal voice level in -use). 2. With the handset...
User Guide
Page 60
... calling has answering options described below. ➤ Automatic - Your LCD indicates which station or CO line you press a button on your handset and the second caller through the microphone. 2. the Mic LED turns Off. Your telephone must be programmed to the speaker in your telephone... hear one tone, this indicates that a second station is calling. ➤ Press 0LF to a busy digital telephone. In both cases, neither caller can operate on the IPT1020-SD telephone. 1. You will no longer be speaking to the second caller, although he/she can still speak through...
... calling has answering options described below. ➤ Automatic - Your LCD indicates which station or CO line you press a button on your handset and the second caller through the microphone. 2. the Mic LED turns Off. Your telephone must be programmed to the speaker in your telephone... hear one tone, this indicates that a second station is calling. ➤ Press 0LF to a busy digital telephone. In both cases, neither caller can operate on the IPT1020-SD telephone. 1. You will no longer be speaking to the second caller, although he/she can still speak through...
User Guide
Page 61
... Telephone 06/03 47 The station number displays. Override Calls The available override features are programmed for each station to be programmed to the telephone handset/headset and speaker. ➤ To use DND Override ➤ After reaching a station in . A muted tone is heard at the DND station, indicating ...until the call is in . Press 0LF or 0LFURSKQ &XWRII again to reconnect to the station receiving the muted ring. On your handset. Advanced Operation Override Calls 3. You can toggle as often as you do not want the first caller to hear your conversation with the ...
... Telephone 06/03 47 The station number displays. Override Calls The available override features are programmed for each station to be programmed to the telephone handset/headset and speaker. ➤ To use DND Override ➤ After reaching a station in . A muted tone is heard at the DND station, indicating ...until the call is in . Press 0LF or 0LFURSKQ &XWRII again to reconnect to the station receiving the muted ring. On your handset. Advanced Operation Override Calls 3. You can toggle as often as you do not want the first caller to hear your conversation with the ...
User Guide
Page 63
... Service Override By dialing a Class of Service (COS) Override code, a user can change a station's set of Service Override 1. Enter the COS Override Code (four digits). Lift the handset, press extension and enter a paging access code. 2. You can be connected to enter a code. 3. For security reasons, the override codes are placed on a selected...
... Service Override By dialing a Class of Service (COS) Override code, a user can change a station's set of Service Override 1. Enter the COS Override Code (four digits). Lift the handset, press extension and enter a paging access code. 2. You can be connected to enter a code. 3. For security reasons, the override codes are placed on a selected...
User Guide
Page 64
... are assigned to the "All Call Page Group." Make your announcement then hang up. ➤ To answer an All Call Page ➤ Lift the handset off -hook, press $OO &DOO 3DJH ...or extension + . Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and ...external paging devices. ➤ To make an Emergency Page, lift the handset off-hook, press extension + . ➤ To make a Group Page ➤ Press *URXS 3DJH and enter the Group number (01~16) ...or press extension +...
... are assigned to the "All Call Page Group." Make your announcement then hang up. ➤ To answer an All Call Page ➤ Lift the handset off -hook, press $OO &DOO 3DJH ...or extension + . Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and ...external paging devices. ➤ To make an Emergency Page, lift the handset off-hook, press extension + . ➤ To make a Group Page ➤ Press *URXS 3DJH and enter the Group number (01~16) ...or press extension +...
User Guide
Page 67
...Dial Number . Strata CTX DKT/IPT Telephone 06/03 53 The LCD shows "SPEED DIAL MODE." The LCD shows "INDEX NUMBER." 4. Enter the two digits which, combined with the , form the Station Speed Dial Number. The LCD shows "DATA PROGRAMMED." 7. Dial the Station Speed Dial number (100~199).... the desired destination. The LCD shows this display does not appear, see your digits and you hear Entry Tone. 2. Press the fixed 6SGLDO button or the Speed Dial feature button. Lift and replace the handset to determine if Speed Dialing memory is already a number stored, it appears below...
...Dial Number . Strata CTX DKT/IPT Telephone 06/03 53 The LCD shows "SPEED DIAL MODE." The LCD shows "INDEX NUMBER." 4. Enter the two digits which, combined with the , form the Station Speed Dial Number. The LCD shows "DATA PROGRAMMED." 7. Dial the Station Speed Dial number (100~199).... the desired destination. The LCD shows this display does not appear, see your digits and you hear Entry Tone. 2. Press the fixed 6SGLDO button or the Speed Dial feature button. Lift and replace the handset to determine if Speed Dialing memory is already a number stored, it appears below...