Help Guide Printable PDF
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Help Guide Television Getting Started [1] Using the Help Guide [2] Introducing Android TV [3] Downloading apps from the Google Play [4] Moving apps to a USB memory device [5] Viewing Internet media [6] Enjoying content from your mobile device on the TV with Google Cast [7] Enjoying safe apps and video streaming services (Security & restrictions) [8] Searching by using your voice [9] Basic Operations [10] Using the remote control [11] Home menu [12] Using the DISCOVER button [13] Using the Action Menu [14] Selecting...
Help Guide Television Getting Started [1] Using the Help Guide [2] Introducing Android TV [3] Downloading apps from the Google Play [4] Moving apps to a USB memory device [5] Viewing Internet media [6] Enjoying content from your mobile device on the TV with Google Cast [7] Enjoying safe apps and video streaming services (Security & restrictions) [8] Searching by using your voice [9] Basic Operations [10] Using the remote control [11] Home menu [12] Using the DISCOVER button [13] Using the Action Menu [14] Selecting...
Help Guide Printable PDF
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... viewing stored content [48] Computer video signal specifications [49] Audio system [50] Connecting an audio system [51] Adjusting audio system-related settings [52] Bluetooth devices [53] Connecting a Bluetooth device [54] Supported Bluetooth profiles [55] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [56] Connecting a wireless subwoofer (optional) [57] Adjusting wireless subwoofer-related settings (optional) [58] BRAVIA Sync-compatible devices [59] BRAVIA Sync overview [60] Using features available for BRAVIA Sync-compatible devices [61] Adjusting BRAVIA...
... viewing stored content [48] Computer video signal specifications [49] Audio system [50] Connecting an audio system [51] Adjusting audio system-related settings [52] Bluetooth devices [53] Connecting a Bluetooth device [54] Supported Bluetooth profiles [55] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [56] Connecting a wireless subwoofer (optional) [57] Adjusting wireless subwoofer-related settings (optional) [58] BRAVIA Sync-compatible devices [59] BRAVIA Sync overview [60] Using features available for BRAVIA Sync-compatible devices [61] Adjusting BRAVIA...
Help Guide Printable PDF
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... the power button on the remote control or the TV. [150] Connected devices [151] No picture from a connected device. [152] You cannot select a connected device in the Home Menu. [153] Certain programs on digital sources display a loss of detail. [154] Photo images or folders take time to display. [155] You cannot find a connected BRAVIA Sync HDMI device. [156] You cannot control a second AV receiver. [157] An external device (such as a set-top box...
... the power button on the remote control or the TV. [150] Connected devices [151] No picture from a connected device. [152] You cannot select a connected device in the Home Menu. [153] Certain programs on digital sources display a loss of detail. [154] Photo images or folders take time to display. [155] You cannot find a connected BRAVIA Sync HDMI device. [156] You cannot control a second AV receiver. [157] An external device (such as a set-top box...
Help Guide Printable PDF
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Table Of Contents Sony Television Help Guide...i Getting Started...vi Using the Help Guide...vi Introducing Android TV...2 Downloading apps from the Google Play 2 Moving apps to a USB memory device 3 Viewing Internet media...4 Enjoying content from your mobile device on the TV with Google Cast 5 Enjoying safe apps and video streaming services (Security & Restrictions 6 Searching by using your voice...6 Basic Operations...6 Using the remote control...7 Home Menu...8 Using the Discover button...10 Using the Action Menu...11...
Table Of Contents Sony Television Help Guide...i Getting Started...vi Using the Help Guide...vi Introducing Android TV...2 Downloading apps from the Google Play 2 Moving apps to a USB memory device 3 Viewing Internet media...4 Enjoying content from your mobile device on the TV with Google Cast 5 Enjoying safe apps and video streaming services (Security & Restrictions 6 Searching by using your voice...6 Basic Operations...6 Using the remote control...7 Home Menu...8 Using the Discover button...10 Using the Action Menu...11...
Help Guide Printable PDF
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... supported models only)...48 Connecting a wireless subwoofer (optional 48 Adjusting wireless subwoofer-related settings(optional 49 BRAVIA Sync-compatible devices 50 BRAVIA Sync overview...51 Using features available for BRAVIA Synccompatibledevices 51 Adjusting BRAVIA Sync settings 52 Connecting an IR Blaster (IR Blaster compatiblemodels only 54 Viewing pictures in 4K from compatible devices 55 Viewing pictures in 4K resolution 55 Settings for viewing pictures in 4K resolution withhigher quality 57 Connecting to a Network...57 Connecting to a network using a LAN cable 58 Connecting...
... supported models only)...48 Connecting a wireless subwoofer (optional 48 Adjusting wireless subwoofer-related settings(optional 49 BRAVIA Sync-compatible devices 50 BRAVIA Sync overview...51 Using features available for BRAVIA Synccompatibledevices 51 Adjusting BRAVIA Sync settings 52 Connecting an IR Blaster (IR Blaster compatiblemodels only 54 Viewing pictures in 4K from compatible devices 55 Viewing pictures in 4K resolution 55 Settings for viewing pictures in 4K resolution withhigher quality 57 Connecting to a Network...57 Connecting to a network using a LAN cable 58 Connecting...
Help Guide Printable PDF
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... You cannot view digital channels 84 You cannot receive or select channels 85 Some digital cable channels are not displayed 85 Broadcast HD formats have poor quality 86 Sound...86 No sound but good picture...86 Audio noise...87 No audio or low audio with a home theater system 87 Distorted sound...88 Headphone volume cannot be adjusted 88 Network (Internet/home)/apps...88 The network name (SSID) of the wireless router(access point) to...
... You cannot view digital channels 84 You cannot receive or select channels 85 Some digital cable channels are not displayed 85 Broadcast HD formats have poor quality 86 Sound...86 No sound but good picture...86 Audio noise...87 No audio or low audio with a home theater system 87 Distorted sound...88 Headphone volume cannot be adjusted 88 Network (Internet/home)/apps...88 The network name (SSID) of the wireless router(access point) to...
Help Guide Printable PDF
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... time to display 98 You cannot find a connected BRAVIA Sync HDMIdevice 99 You cannot control a second AV receiver 99 An external device (such as a set-top box or AVreceiver) cannot be controlled via the IR Blaster.(IR Blaster compatible models only 99 Some media files in the USB device or server arenot displayed 100 The TV cannot be found by a Wi-Fi Direct device 100 Operation...
... time to display 98 You cannot find a connected BRAVIA Sync HDMIdevice 99 You cannot control a second AV receiver 99 An external device (such as a set-top box or AVreceiver) cannot be controlled via the IR Blaster.(IR Blaster compatible models only 99 Some media files in the USB device or server arenot displayed 100 The TV cannot be found by a Wi-Fi Direct device 100 Operation...
Help Guide Printable PDF
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... Supported files and formats Photos Music Videos Audio sampling rates (for storing photos and music The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems. When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be magnified, resulting in full screen. Copy the files from the camera to a USB flash drive, then connect the drive to "Auto...
... Supported files and formats Photos Music Videos Audio sampling rates (for storing photos and music The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems. When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be magnified, resulting in full screen. Copy the files from the camera to a USB flash drive, then connect the drive to "Auto...
Help Guide Printable PDF
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...remote control if [Headphone/Audio out] is set to your audio system, press the HOME button, then select [Settings] - [Sound] - [Headphone/Audio out] - [Audio out (Fixed)]. 2 Turn on the connected audio system, then adjust the volume. Press the HOME button, then select [Settings] - [Sound] - [Digital audio out]. Adjusting audio system-related settings [52] Using the TV with an HDMI connection, you connect a BRAVIA Sync-compatible device with Other Devices | Audio system Adjusting audio system-related settings When using the HDMI connection or optical audio connection 1 After connecting...
...remote control if [Headphone/Audio out] is set to your audio system, press the HOME button, then select [Settings] - [Sound] - [Headphone/Audio out] - [Audio out (Fixed)]. 2 Turn on the connected audio system, then adjust the volume. Press the HOME button, then select [Settings] - [Sound] - [Digital audio out]. Adjusting audio system-related settings [52] Using the TV with an HDMI connection, you connect a BRAVIA Sync-compatible device with Other Devices | Audio system Adjusting audio system-related settings When using the HDMI connection or optical audio connection 1 After connecting...
Help Guide Printable PDF
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...change the HDMI signal format setting, press the HOME button, then select [Settings] - [External inputs] - [HDMI signal format]. Set only when using [Enhanced format], picture and sound may not be output correctly. Enhanced format High-Quality HDMI format*1*2. Note When using capable devices. *1 HDR included (HDR models only). Set to a Network 57 Settings for normal use a Premium High Speed HDMI Cable(s) that is in 4K resolution [67] Connecting to [Enhanced format] only when using compatible devices. Standard format Standard HDMI format*1 for viewing pictures in 4K resolution...
...change the HDMI signal format setting, press the HOME button, then select [Settings] - [External inputs] - [HDMI signal format]. Set only when using [Enhanced format], picture and sound may not be output correctly. Enhanced format High-Quality HDMI format*1*2. Note When using capable devices. *1 HDR included (HDR models only). Set to a Network 57 Settings for normal use a Premium High Speed HDMI Cable(s) that is in 4K resolution [67] Connecting to [Enhanced format] only when using compatible devices. Standard format Standard HDMI format*1 for viewing pictures in 4K resolution...
Help Guide Printable PDF
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... that the antenna is 74 Related topics Distorted picture. [94] Troubleshooting | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is connected using a high quality 75-ohm coaxial cable. The screen flickers. [93] Troubleshooting | Picture (quality)/screen The screen flickers. Press the ACTION MENU button, then select [Picture adjustments] - [Advanced settings] - [Motion] - [Motionflow] - [Standard] or [Off]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] - [Picture & Display] - [Picture adjustments...
... that the antenna is 74 Related topics Distorted picture. [94] Troubleshooting | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is connected using a high quality 75-ohm coaxial cable. The screen flickers. [93] Troubleshooting | Picture (quality)/screen The screen flickers. Press the ACTION MENU button, then select [Picture adjustments] - [Advanced settings] - [Motion] - [Motionflow] - [Standard] or [Off]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] - [Picture & Display] - [Picture adjustments...
Help Guide Printable PDF
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... or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Make sure that the antenna is set to use an undamaged antenna cable. Press the ACTION MENU button, then select [Speakers] - [Audio system]. Related topics Distorted sound. [128] Troubleshooting | Sound No audio or low audio with a home theater system. Keep the antenna cable away from other connecting cables. Set [Headphone/Audio out] to Max in the [Sound] setting. Set [Digital audio out volume] to [Audio out (Fixed)] in the [Sound] setting. If it is connected using HDMI input...
... or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Make sure that the antenna is set to use an undamaged antenna cable. Press the ACTION MENU button, then select [Speakers] - [Audio system]. Related topics Distorted sound. [128] Troubleshooting | Sound No audio or low audio with a home theater system. Keep the antenna cable away from other connecting cables. Set [Headphone/Audio out] to Max in the [Sound] setting. Set [Digital audio out volume] to [Audio out (Fixed)] in the [Sound] setting. If it is connected using HDMI input...
Help Guide Printable PDF
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... displayed. To set properly. Some external devices may not respond to [Auto (2.4GHz band)]. Related topics Connecting an IR Blaster (IR Blaster compatible models only) [159] Troubleshooting | Connected devices Some media files in the USB device or server are not displayed. Related topics Supported files and formats [160] Troubleshooting | Connected devices The TV cannot be found even though [Wi Fi Direct] is enabled, set [Band setting] to some buttons...
... displayed. To set properly. Some external devices may not respond to [Auto (2.4GHz band)]. Related topics Connecting an IR Blaster (IR Blaster compatible models only) [159] Troubleshooting | Connected devices Some media files in the USB device or server are not displayed. Related topics Supported files and formats [160] Troubleshooting | Connected devices The TV cannot be found even though [Wi Fi Direct] is enabled, set [Band setting] to some buttons...
Reference Guide
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... will need to rain or moisture. However, there is used in a residential installation. Pursuant to an easily accessible AC power outlet. • Do not coil the AC power cord around the AC adapter. This device and its controls. priority users) of the device. A television set forth for a long time, you will become warm when it may be located between the equipment and receiver. • Connect the...
... will need to rain or moisture. However, there is used in a residential installation. Pursuant to an easily accessible AC power outlet. • Do not coil the AC power cord around the AC adapter. This device and its controls. priority users) of the device. A television set forth for a long time, you will become warm when it may be located between the equipment and receiver. • Connect the...
Reference Guide
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...8226; When connecting the cable to the Help Guide by pressing HELP on the remote control. Headphone/ Home Audio System/ US Subwoofer Digital still camera/ Camcorder/ USB storage media HDMI Device Home Audio System with ARC/ HDMI Device HDMI Device VCR/Video game equipment/DVD player/Camcorder IR Blaster VCR/Video game equipment/DVD player/ Camcorder *1 Router < 14 mm Cable/Antenna Set Top Box/ Controller DVI-Audio Out DVI-HDMI Adapter/ HDMI Device DVD player with component output Set Top Box/ Controller Home Audio System with Optical Audio Input 11US Connection Diagram For more...
...8226; When connecting the cable to the Help Guide by pressing HELP on the remote control. Headphone/ Home Audio System/ US Subwoofer Digital still camera/ Camcorder/ USB storage media HDMI Device Home Audio System with ARC/ HDMI Device HDMI Device VCR/Video game equipment/DVD player/Camcorder IR Blaster VCR/Video game equipment/DVD player/ Camcorder *1 Router < 14 mm Cable/Antenna Set Top Box/ Controller DVI-Audio Out DVI-HDMI Adapter/ HDMI Device DVD player with component output Set Top Box/ Controller Home Audio System with Optical Audio Input 11US Connection Diagram For more...
Reference Guide
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... on the wall be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. US For product protection and safety reasons, Sony strongly recommends that installation of your model. If the Table-Top Stand is required in a safe place until you are ready to determine the strength of the wall for withstanding the TV's weight. • The length of the screw for...
... on the wall be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. US For product protection and safety reasons, Sony strongly recommends that installation of your model. If the Table-Top Stand is required in a safe place until you are ready to determine the strength of the wall for withstanding the TV's weight. • The length of the screw for...
Reference Guide
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... system. It takes time to factory settings" (page 17). buttons on the remote control until a message appears. You can take up to 15 minutes. Troubleshooting General troubleshooting for issues like: black screen, no sound. Check the cable/antenna connection. Connect the TV to AC power, and press the button on the TV or POWER button on the front cover) with [Updating...] will appear and the illumination LED flashes white while software is updating.
... system. It takes time to factory settings" (page 17). buttons on the remote control until a message appears. You can take up to 15 minutes. Troubleshooting General troubleshooting for issues like: black screen, no sound. Check the cable/antenna connection. Connect the TV to AC power, and press the button on the TV or POWER button on the front cover) with [Updating...] will appear and the illumination LED flashes white while software is updating.
Installation Guide - Wall-Mount Bracket
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...; 12). If you fail to do so, the TV may fall when it may be deformed. 3 Firmly secure the TV and the Base Bracket using an electric screwdriver, set the torque setting to tighten the securing screw firmly. Do not apply excessive force to confirm. 2 Install the TV onto the Base Bracket. Referring to the Screw and Hook locations diagram/table on the wall.
...; 12). If you fail to do so, the TV may fall when it may be deformed. 3 Firmly secure the TV and the Base Bracket using an electric screwdriver, set the torque setting to tighten the securing screw firmly. Do not apply excessive force to confirm. 2 Install the TV onto the Base Bracket. Referring to the Screw and Hook locations diagram/table on the wall.
Installation Guide - Wall-Mount Bracket
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... SU-WL500 (+BVST4 × 12). 2 Install the TV onto the Base Bracket. Referring to the Screw and Hook locations diagram/table on page 20, determine the holes of the Base Bracket for latching the upper hooks of the installation Base Bracket Follow the instructions in the SU-WL500 instruction manual to confirm. When removing the TV Follow the instructions in the SU-WL500 instruction manual to approximately 1.5 N·m {15 kgf...
... SU-WL500 (+BVST4 × 12). 2 Install the TV onto the Base Bracket. Referring to the Screw and Hook locations diagram/table on page 20, determine the holes of the Base Bracket for latching the upper hooks of the installation Base Bracket Follow the instructions in the SU-WL500 instruction manual to confirm. When removing the TV Follow the instructions in the SU-WL500 instruction manual to approximately 1.5 N·m {15 kgf...
Installation Guide - Wall-Mount Bracket
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D: Portrait, +20° leaning Screw (+BVST4 × 12) Note When using an electric screwdriver, set the torque setting to confirm. Confirming the completion of the installation Follow the instructions in the SU-WL500 instruction manual to do so, the TV may fall when it is pushed upward and cause injury. When removing the TV Follow the instructions in the SU-WL500 instruction manual to approximately 1.5 N·m {15 kgf·cm}. If you fail to remove. 17 (GB) WARNING Be sure to tighten the securing screw firmly.
D: Portrait, +20° leaning Screw (+BVST4 × 12) Note When using an electric screwdriver, set the torque setting to confirm. Confirming the completion of the installation Follow the instructions in the SU-WL500 instruction manual to do so, the TV may fall when it is pushed upward and cause injury. When removing the TV Follow the instructions in the SU-WL500 instruction manual to approximately 1.5 N·m {15 kgf·cm}. If you fail to remove. 17 (GB) WARNING Be sure to tighten the securing screw firmly.