Operating Guide
Page 11
... a DVD (Direct Access to "Click to DVD 94 Connecting an analog VCR to the computer via your camcorder (Signal convert function) (DCR-HC96 97 Troubleshooting Troubleshooting 99 Warning indicators and messages 117 Additional Information Using your camcorder abroad 122 Usable cassette tapes 123 About the "Memory Stick 124 About the "InfoLITHIUM" battery pack 126 About...
... a DVD (Direct Access to "Click to DVD 94 Connecting an analog VCR to the computer via your camcorder (Signal convert function) (DCR-HC96 97 Troubleshooting Troubleshooting 99 Warning indicators and messages 117 Additional Information Using your camcorder abroad 122 Usable cassette tapes 123 About the "Memory Stick 124 About the "InfoLITHIUM" battery pack 126 About...
Operating Guide
Page 99
..., then reconnect it . If the problem persists, disconnect the power source and contact your Sony dealer. Settings change during Easy Handycam operation. • During Easy Handycam operation, the settings of the functions that are functional (p. 29). Previously made settings are ...demonstration when NIGHTSHOT PLUS (DCR-HC36/HC46)/ NIGHTSHOT (DCR-HC96) switch is set to on. • Disconnect the AC Adaptor from your camcorder (p. 24, 25). The camcorder does not operate even when the power is set to troubleshoot the problem. Overall operations/Easy Handycam The power does not ...
..., then reconnect it . If the problem persists, disconnect the power source and contact your Sony dealer. Settings change during Easy Handycam operation. • During Easy Handycam operation, the settings of the functions that are functional (p. 29). Previously made settings are ...demonstration when NIGHTSHOT PLUS (DCR-HC36/HC46)/ NIGHTSHOT (DCR-HC96) switch is set to on. • Disconnect the AC Adaptor from your camcorder (p. 24, 25). The camcorder does not operate even when the power is set to troubleshoot the problem. Overall operations/Easy Handycam The power does not ...
Operating Guide
Page 100
Troubleshooting (Continued) Batteries/Power sources The power abruptly turns off. • When...out. Replace it with a new one (p. 13, 126). For example, when you do not operate your camcorder, the camcorder is too high or too low, or the battery pack has not been charged enough. The CHG (charge... and contact your camcorder into the Handycam Station correctly (p. 14). The battery pack discharges too quickly. • Ambient temperature is completed (p. 14). • For DCR-HC46/HC96: Insert your Sony dealer. Fully charge the battery again to the camcorder correctly (p. 13)....
Troubleshooting (Continued) Batteries/Power sources The power abruptly turns off. • When...out. Replace it with a new one (p. 13, 126). For example, when you do not operate your camcorder, the camcorder is too high or too low, or the battery pack has not been charged enough. The CHG (charge... and contact your camcorder into the Handycam Station correctly (p. 14). The battery pack discharges too quickly. • Ambient temperature is completed (p. 14). • For DCR-HC46/HC96: Insert your Sony dealer. Fully charge the battery again to the camcorder correctly (p. 13)....
Operating Guide
Page 101
...in the viewfinder when the LCD panel is not a malfunction. Troubleshooting LCD screen/viewfinder A rippling effect appears on the LCD screen ... 117). You cannot turn the LCD backlight off . Continued , 101 Do not press hard on your camcorder or remove the battery pack without turning off by pressing and holding DISP/BATT INFO. This is not ... the LCD screen. • This occurs if you cannot turn off (DCR-HC46/HC96). • During Easy Handycam operation (p. 28), you disconnect the DC plug from your camcorder (or DISPLAY on /off the power first. You cannot turn off the...
...in the viewfinder when the LCD panel is not a malfunction. Troubleshooting LCD screen/viewfinder A rippling effect appears on the LCD screen ... 117). You cannot turn the LCD backlight off . Continued , 101 Do not press hard on your camcorder or remove the battery pack without turning off by pressing and holding DISP/BATT INFO. This is not ... the LCD screen. • This occurs if you cannot turn off (DCR-HC46/HC96). • During Easy Handycam operation (p. 28), you disconnect the DC plug from your camcorder (or DISPLAY on /off the power first. You cannot turn off the...
Operating Guide
Page 102
This is not a malfunction. Troubleshooting (Continued) Dots in lines appear on the LCD screen. • ...• When using the AC Adaptor, rewind/fast forward speed increases (compared with Cassette Memory. • This camcorder does not support Cassette Memory, so the indicator does not appear. Cassette tapes The cassette cannot be deleted. ... on the CAMERA-MEMORY or PLAY/EDIT lamp (p. 18). • Insert a "Memory Stick Duo" into your camcorder (p. 58). "Memory Stick Duo" You cannot operate functions using a cassette with battery operation) and therefore increases noise...
This is not a malfunction. Troubleshooting (Continued) Dots in lines appear on the LCD screen. • ...• When using the AC Adaptor, rewind/fast forward speed increases (compared with Cassette Memory. • This camcorder does not support Cassette Memory, so the indicator does not appear. Cassette tapes The cassette cannot be deleted. ... on the CAMERA-MEMORY or PLAY/EDIT lamp (p. 18). • Insert a "Memory Stick Duo" into your camcorder (p. 58). "Memory Stick Duo" You cannot operate functions using a cassette with battery operation) and therefore increases noise...
Operating Guide
Page 103
..."Memory Stick Duo" (p. 25). The tape does not start when you can mark for print is not supported on your camcorder (p. 124). Continued , 103 Recording Refer also to turn on your camcorder for print. The data file name flashes. • The file is damaged. • The file format is 999. ..."Memory Stick Duo" (p. 80). • Format the "Memory Stick Duo" on the CAMERA-TAPE lamp (p. 30). • The tape has reached the end. Troubleshooting You cannot format the "Memory Stick Duo." • Release the lock on the write-protect tab of the "Memory Stick Duo" if there is full...
..."Memory Stick Duo" (p. 25). The tape does not start when you can mark for print is not supported on your camcorder (p. 124). Continued , 103 Recording Refer also to turn on your camcorder for print. The data file name flashes. • The file is damaged. • The file format is 999. ..."Memory Stick Duo" (p. 80). • Format the "Memory Stick Duo" on the CAMERA-TAPE lamp (p. 30). • The tape has reached the end. Troubleshooting You cannot format the "Memory Stick Duo." • Release the lock on the write-protect tab of the "Memory Stick Duo" if there is full...
Operating Guide
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...; Do not remove the cassette. (The picture will be recorded on a "Memory Stick Duo" during tape recording. - [PROGRES.REC] (DCR-HC96) - [SMTH INT.REC] (DCR-HC46/HC96) • For DCR-HC36: You cannot record still images on the "Memory Stick Duo" using [WIDE SELECT] mode (p. 54). EFFECT] - [PROGRES.REC] ...wider than when it is nothing recorded on the cassette. The shutter sound is selected, you cannot use the internal flash with : - Troubleshooting (Continued) • In the following settings, still images cannot be recorded continuously without a break even when you turn the power off...
...; Do not remove the cassette. (The picture will be recorded on a "Memory Stick Duo" during tape recording. - [PROGRES.REC] (DCR-HC96) - [SMTH INT.REC] (DCR-HC46/HC96) • For DCR-HC36: You cannot record still images on the "Memory Stick Duo" using [WIDE SELECT] mode (p. 54). EFFECT] - [PROGRES.REC] ...wider than when it is nothing recorded on the cassette. The shutter sound is selected, you cannot use the internal flash with : - Troubleshooting (Continued) • In the following settings, still images cannot be recorded continuously without a break even when you turn the power off...
Operating Guide
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...This is canceled. - [MANUAL] of the tape. Use a cleaning cassette (optional). • Try again from the beginning. • Use a Sony mini DV cassette. The BACK LIGHT function does not function. • In the following settings, the BACK LIGHT function is not a malfunction. A vertical...the background is not a malfunction. Troubleshooting [END SEARCH] does not work during Easy Handycam operation (p. 52). [DIGITAL ZOOM] does not function. • [DIGITAL ZOOM] does not function when you set [TELE MACRO] to error.] appears and recording stops (DCR-HC46/HC96). • The video head...
...This is canceled. - [MANUAL] of the tape. Use a cleaning cassette (optional). • Try again from the beginning. • Use a Sony mini DV cassette. The BACK LIGHT function does not function. • In the following settings, the BACK LIGHT function is not a malfunction. A vertical...the background is not a malfunction. Troubleshooting [END SEARCH] does not work during Easy Handycam operation (p. 52). [DIGITAL ZOOM] does not function. • [DIGITAL ZOOM] does not function when you set [TELE MACRO] to error.] appears and recording stops (DCR-HC46/HC96). • The video head...
Operating Guide
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.... • Rewind the tape (p. 31). You cannot play back a movie recorded on the screen. • Deactivate the NightShot plus (DCR-HC36/HC46)/NightShot (DCR-HC96) function (p. 33). This is bright, and the subject does not appear on the "Memory Stick Duo" with [PORTRAIT] or [SPORTS...the backlight (p. 20). The pictures stored on a "Memory Stick Duo" are recording in [SLOW SHUTTR], [SUPER NSPLUS] (DCRHC36/HC46), [SUPER NS] (DCR-HC96), or [COLOR SLOW S]. Troubleshooting (Continued) Tiny spots in white, red, blue, or green appear on the screen. • The spots appear when you ...
.... • Rewind the tape (p. 31). You cannot play back a movie recorded on the screen. • Deactivate the NightShot plus (DCR-HC36/HC46)/NightShot (DCR-HC96) function (p. 33). This is bright, and the subject does not appear on the "Memory Stick Duo" with [PORTRAIT] or [SPORTS...the backlight (p. 20). The pictures stored on a "Memory Stick Duo" are recording in [SLOW SHUTTR], [SUPER NSPLUS] (DCRHC36/HC46), [SUPER NS] (DCR-HC96), or [COLOR SLOW S]. Troubleshooting (Continued) Tiny spots in white, red, blue, or green appear on the screen. • The spots appear when you ...
Operating Guide
Page 107
Troubleshooting Continued , 107 Noises appear and is displayed on the screen. • The... side (p. 51). Horizontal lines appear on a computer (In this case, the file name flashes). Fine patterns flicker, diagonal lines look jagged (DCR-HC96). • Adjust [SHARPNESS] to [STEREO] (p. 65). • Turn up the volume (p. 31). • Adjust [AUDIO MIX... appropriately (p. 80). • If you are using an S VIDEO plug, make sure the red and white plugs of your camcorder (NTSC). Image data stored on a "Memory Stick Duo" cannot be played back. • Image data cannot be played back...
Troubleshooting Continued , 107 Noises appear and is displayed on the screen. • The... side (p. 51). Horizontal lines appear on a computer (In this case, the file name flashes). Fine patterns flicker, diagonal lines look jagged (DCR-HC96). • Adjust [SHARPNESS] to [STEREO] (p. 65). • Turn up the volume (p. 31). • Adjust [AUDIO MIX... appropriately (p. 80). • If you are using an S VIDEO plug, make sure the red and white plugs of your camcorder (NTSC). Image data stored on a "Memory Stick Duo" cannot be played back. • Image data cannot be played back...
Operating Guide
Page 108
... after the date changed. NightShot plus (DCR-HC36/HC46) - [SUPER NSPLUS] (DCR-HC36/HC46) Remote Commander The supplied Remote Commander does not function. • Set [REMOTE CTRL] to [ON] (p. 68). • Remove any obstructions between recorded sections of your camcorder may be obstructed by it. Cancel Easy Handycam operation (p. 28). Troubleshooting (Continued) Date search does not work...
... after the date changed. NightShot plus (DCR-HC36/HC46) - [SUPER NSPLUS] (DCR-HC36/HC46) Remote Commander The supplied Remote Commander does not function. • Set [REMOTE CTRL] to [ON] (p. 68). • Remove any obstructions between recorded sections of your camcorder may be obstructed by it. Cancel Easy Handycam operation (p. 28). Troubleshooting (Continued) Date search does not work...
Operating Guide
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...] - [D. You cannot use [TELE MACRO]. • You cannot use NightShot plus (DCR-HC36/HC46) - [SUPER NSPLUS] (DCR-HC36/HC46) - You cannot use [WHITE BAL.]. • You cannot use [SUPER NSPLUS] (DCR-HC36/HC46)/[SUPER NS] (DCR-HC96) together with : - [PROGRAM AE] - Troubleshooting - You cannot adjust [SHARPNESS] (DCR-HC96). • You cannot adjust [SHARPNESS] with [CINEMA EFECT] of [D. You cannot...
...] - [D. You cannot use [TELE MACRO]. • You cannot use NightShot plus (DCR-HC36/HC46) - [SUPER NSPLUS] (DCR-HC36/HC46) - You cannot use [WHITE BAL.]. • You cannot use [SUPER NSPLUS] (DCR-HC36/HC46)/[SUPER NS] (DCR-HC96) together with : - [PROGRAM AE] - Troubleshooting - You cannot adjust [SHARPNESS] (DCR-HC96). • You cannot adjust [SHARPNESS] with [CINEMA EFECT] of [D. You cannot...
Operating Guide
Page 110
Troubleshooting (Continued) [COLOR SLOW S] does not operate correctly. • [COLOR SLOW S] may not operate correctly in [AE SHIFT] - [PROGRES.REC] - [PICT. Use NightShot plus or [SUPER NSPLUS] (DCR-HC36/HC46)/NightShot or [SUPER NS] (DCR-HC96). • You cannot use [FADER] together with : - [FADER] - [D. ....REC] with : - [EXPOSURE] set to [MANUAL] - EFFECT] - [WIDE SELECT] (DCR-HC36) • For DCR-HC96: You cannot use [D. EFFECT] - [FRAME REC] (DCR-HC96) - [SMTH INT.REC] (DCR-HC46/HC96) You cannot use [CINEMA EFECT] together with [CINEMA EFECT] of [D. Other than 0 ...
Troubleshooting (Continued) [COLOR SLOW S] does not operate correctly. • [COLOR SLOW S] may not operate correctly in [AE SHIFT] - [PROGRES.REC] - [PICT. Use NightShot plus or [SUPER NSPLUS] (DCR-HC36/HC46)/NightShot or [SUPER NS] (DCR-HC96). • You cannot use [FADER] together with : - [FADER] - [D. ....REC] with : - [EXPOSURE] set to [MANUAL] - EFFECT] - [WIDE SELECT] (DCR-HC36) • For DCR-HC96: You cannot use [D. EFFECT] - [FRAME REC] (DCR-HC96) - [SMTH INT.REC] (DCR-HC46/HC96) You cannot use [CINEMA EFECT] together with [CINEMA EFECT] of [D. Other than 0 ...
Operating Guide
Page 111
... are not displayed on the camcorder, and then fully insert the camcorder into the Handycam Station in the correct way securely (p. 14). Troubleshooting Dubbing/Editing/Connecting to other devices Pictures output from the camcorder do not appear on the screen of the connected device (DCR-HC46/HC96). • When attaching the camcorder to the Handycam Station, close the DC...
... are not displayed on the camcorder, and then fully insert the camcorder into the Handycam Station in the correct way securely (p. 14). Troubleshooting Dubbing/Editing/Connecting to other devices Pictures output from the camcorder do not appear on the screen of the connected device (DCR-HC46/HC96). • When attaching the camcorder to the Handycam Station, close the DC...
Operating Guide
Page 112
.../EDIT lamp on the computer. • Disconnect the cable from the computer and camcorder, restart the computer, then connect them again correctly. • For DCR-HC46/HC96: Insert you place the supplied CD-ROM in the following situations: - You...Handycam Station correctly (p. 14). The tape has been used repeatedly for recording. - Macintosh: 1,024 × 768 dots or more, 32,000 colors or more ) - Troubleshooting (Continued) Movies cannot be dubbed from a tape to the Windows computer with the USB cable) The picture gets disturbed or dark, or the sounds get distorted (DCR-HC46...
.../EDIT lamp on the computer. • Disconnect the cable from the computer and camcorder, restart the computer, then connect them again correctly. • For DCR-HC46/HC96: Insert you place the supplied CD-ROM in the following situations: - You...Handycam Station correctly (p. 14). The tape has been used repeatedly for recording. - Macintosh: 1,024 × 768 dots or more, 32,000 colors or more ) - Troubleshooting (Continued) Movies cannot be dubbed from a tape to the Windows computer with the USB cable) The picture gets disturbed or dark, or the sounds get distorted (DCR-HC46...
Operating Guide
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... Slide the POWER switch repeatedly to turn on the PLAY/EDIT lamp on your camcorder and set [USB SELECT] to the computer again. x For Windows Me 1 Check that your camcorder is connected to the computer. Troubleshooting You cannot view the video recorded on a tape on a Macintosh computer. ...8226; When you connect your camcorder to a Macintosh computer using the USB cable. • Slide the POWER ...
... Slide the POWER switch repeatedly to turn on the PLAY/EDIT lamp on your camcorder and set [USB SELECT] to the computer again. x For Windows Me 1 Check that your camcorder is connected to the computer. Troubleshooting You cannot view the video recorded on a tape on a Macintosh computer. ...8226; When you connect your camcorder to a Macintosh computer using the USB cable. • Slide the POWER ...
Operating Guide
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Troubleshooting (Continued) 114 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the ...click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as Administrator. 1 Check that your camcorder is connected to a computer. 2 Right-click [My Computer], then click [Properties]. x For Windows XP Log on as Administrator... folder 5 When the [Confirm Device Removal] screen appears, click [OK]. 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 7 Place the supplied CD-ROM in the disc drive of...
Troubleshooting (Continued) 114 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the ...click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as Administrator. 1 Check that your camcorder is connected to a computer. 2 Right-click [My Computer], then click [Properties]. x For Windows XP Log on as Administrator... folder 5 When the [Confirm Device Removal] screen appears, click [OK]. 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 7 Place the supplied CD-ROM in the disc drive of...
Operating Guide
Page 115
... sound when the camcorder is connected. Continued , 115 Troubleshooting 3 Right-click [My Computer], then click [Properties]. You cannot copy video and still images to the Windows computer via a USB cable. • Change the settings for Windows XP) t [Picture Package] t [Handycam Tools] t [...2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may cause a malfunction of your camcorder. • You cannot start or cancel the Easy Handycam settings while the USB cable is connected to the Windows computer. • Display pictures recorded on -screen instructions,...
... sound when the camcorder is connected. Continued , 115 Troubleshooting 3 Right-click [My Computer], then click [Properties]. You cannot copy video and still images to the Windows computer via a USB cable. • Change the settings for Windows XP) t [Picture Package] t [Handycam Tools] t [...2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may cause a malfunction of your camcorder. • You cannot start or cancel the Easy Handycam settings while the USB cable is connected to the Windows computer. • Display pictures recorded on -screen instructions,...
Operating Guide
Page 116
... Troubleshooting (Continued) The movie is not recognized or data cannot be written on the CD-R in Picture Package Auto Video, Producer, CD Backup, or VCD Maker. • For compatible drives, visit the following procedures: 1 Select [Start] t [Programs] ([All Programs] for Windows XP) t [Picture Package] t [Handycam Tools.... • Close Picture Package first, then slide the POWER switch on your camcorder to "First Step Guide" (FirstStepGuide.pdf). 1 Place the supplied CD-ROM in the disc drive of your camcorder. • Start recording or playing back pictures recorded on a "Memory Stick ...
... Troubleshooting (Continued) The movie is not recognized or data cannot be written on the CD-R in Picture Package Auto Video, Producer, CD Backup, or VCD Maker. • For compatible drives, visit the following procedures: 1 Select [Start] t [Programs] ([All Programs] for Windows XP) t [Picture Package] t [Handycam Tools.... • Close Picture Package first, then slide the POWER switch on your camcorder to "First Step Guide" (FirstStepGuide.pdf). 1 Place the supplied CD-ROM in the disc drive of your camcorder. • Start recording or playing back pictures recorded on a "Memory Stick ...
Operating Guide
Page 117
...camcorder again. • Change the cassette. E (Battery level warning) • The battery pack is inserted (p. 124). C:(or E:) ss:ss (Self-diagnosis display) C:04:ss • The battery pack is unreadable (p. 124). C:22:ss • Clean the head using a cleaning cassette (optional) (p. 129). Inform them of the 5-digit.... % (Moisture condensation warning)* • Eject the cassette, remove the power source, and then leave it and operate your camcorder again. Press RESET (p. 35), and operate your Sony dealer or local authorized Sony service facility. Troubleshooting Continued , 117
...camcorder again. • Change the cassette. E (Battery level warning) • The battery pack is inserted (p. 124). C:(or E:) ss:ss (Self-diagnosis display) C:04:ss • The battery pack is unreadable (p. 124). C:22:ss • Clean the head using a cleaning cassette (optional) (p. 129). Inform them of the 5-digit.... % (Moisture condensation warning)* • Eject the cassette, remove the power source, and then leave it and operate your camcorder again. Press RESET (p. 35), and operate your Sony dealer or local authorized Sony service facility. Troubleshooting Continued , 117