User Guide
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... your machine 77 4. Maintenance Ordering supplies and accessories 59 Available supplies 60 Available maintenance parts 61 Storing the toner cartridge 62 Redistributing toner 64 Replacing the toner cartridge 66 Monitoring the supplies life 68 Setting the toner low alert 69 Cleaning the machine 70 Tips for avoiding paper jams 79 Clearing original document jams 80...
... your machine 77 4. Maintenance Ordering supplies and accessories 59 Available supplies 60 Available maintenance parts 61 Storing the toner cartridge 62 Redistributing toner 64 Replacing the toner cartridge 66 Monitoring the supplies life 68 Setting the toner low alert 69 Cleaning the machine 70 Tips for avoiding paper jams 79 Clearing original document jams 80...
User Guide
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... know The machine does not print. • Open the print queue list and remove the document from the Samsung website, www.samsung.com > find your retailer. • Visit www.samsung.com/supplies. A paper jam has occurred. • Open and close the top cover or scan unit (...list (see "Canceling a print job" on page 47). • Remove the driver and install it again (see "Replacing the toner cartridge" on page 139). Shake the toner cartridge (see "Redistributing toner" on page 64). • Try a different print resolution setting (see "Opening printing preferences" on page 48). •...
... know The machine does not print. • Open the print queue list and remove the document from the Samsung website, www.samsung.com > find your retailer. • Visit www.samsung.com/supplies. A paper jam has occurred. • Open and close the top cover or scan unit (...list (see "Canceling a print job" on page 47). • Remove the driver and install it again (see "Replacing the toner cartridge" on page 139). Shake the toner cartridge (see "Redistributing toner" on page 64). • Try a different print resolution setting (see "Opening printing preferences" on page 48). •...
User Guide
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Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories 59 • Available supplies 60 • Available maintenance parts 61 • Storing the toner cartridge 62 • Redistributing toner 64 • Replacing the toner cartridge 66 • Monitoring the supplies life 68 • Setting the toner low alert 69 • Cleaning the machine 70 • Tips for moving & storing your machine 77 3.
Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories 59 • Available supplies 60 • Available maintenance parts 61 • Storing the toner cartridge 62 • Redistributing toner 64 • Replacing the toner cartridge 66 • Monitoring the supplies life 68 • Setting the toner low alert 69 • Cleaning the machine 70 • Tips for moving & storing your machine 77 3.
User Guide
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... avoid touching this area. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. Hot water sets toner into fabric. 3. Maintenance 66 Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Before opening the top cover, close the output...
... avoid touching this area. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. Hot water sets toner into fabric. 3. Maintenance 66 Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Before opening the top cover, close the output...
User Guide
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Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 1 2 2 1 3. Maintenance 67
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 1 2 2 1 3. Maintenance 67
User Guide
Page 85
... recommended to a major error. It is left in the tray. • The machine has stopped due to replace the toner cartridge (see "Replacing the toner cartridge" on page 66). • The cover is close. When the backlight blinks, the machine is off-line. Load paper in the... messages" on page 87). • A paper jam has occurred (see "Redistributing toner" on page 64). • A toner cartridge has almost reached its instructions from the computers's Printing Status or Smart Panel program window (see"Using Samsung Printer Status" on page 173 or see"Using Smart Panel" on page 175 •...
... recommended to a major error. It is left in the tray. • The machine has stopped due to replace the toner cartridge (see "Replacing the toner cartridge" on page 66). • The cover is close. When the backlight blinks, the machine is off-line. Load paper in the... messages" on page 87). • A paper jam has occurred (see "Redistributing toner" on page 64). • A toner cartridge has almost reached its instructions from the computers's Printing Status or Smart Panel program window (see"Using Samsung Printer Status" on page 173 or see"Using Smart Panel" on page 175 •...
User Guide
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.... You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 64). 4. Troubleshooting 88 The toner cartridge you have installed is not installed. Prepare a new cartridge for a replacement. Understanding display messages 6 Toner-related messages Message Install Toner Cartridge Not compatible toner cartridge Prepare new cartridge Meaning A toner cartridge is not for your machine.
.... You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 64). 4. Troubleshooting 88 The toner cartridge you have installed is not installed. Prepare a new cartridge for a replacement. Understanding display messages 6 Toner-related messages Message Install Toner Cartridge Not compatible toner cartridge Prepare new cartridge Meaning A toner cartridge is not for your machine.
User Guide
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... beyond this average capacity of using a non-genuine Samsung toner cartridge such as shown on The number of image area, and media size. Replace the toner cartridge (see "Replacing the toner cartridge" on the control panel. Understanding display messages Message Replace new cartridge Meaning Suggested solutions The indicated toner cartridge has almost reached its estimated cartridge life. If...
... beyond this average capacity of using a non-genuine Samsung toner cartridge such as shown on The number of image area, and media size. Replace the toner cartridge (see "Replacing the toner cartridge" on the control panel. Understanding display messages Message Replace new cartridge Meaning Suggested solutions The indicated toner cartridge has almost reached its estimated cartridge life. If...
User Guide
Page 171
... menu or click the button from the window and click on any option you general information about the selected machine, remaining toner level, and paper. If so, it is intended to be used to change the user interface to applications in the display..."Advanced settings user interface overview" on options or models. You can order replacement toner cartridge(s) from the supply ordering window. Troubleshooting Guide button: This button opens the Troubleshooting Guide when an error occurs. Using Samsung Easy Printer Manager Printer information 2 Application information 3 Quick links 4 This ...
... menu or click the button from the window and click on any option you general information about the selected machine, remaining toner level, and paper. If so, it is intended to be used to change the user interface to applications in the display..."Advanced settings user interface overview" on options or models. You can order replacement toner cartridge(s) from the supply ordering window. Troubleshooting Guide button: This button opens the Troubleshooting Guide when an error occurs. Using Samsung Easy Printer Manager Printer information 2 Application information 3 Quick links 4 This ...
User Guide
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You can view the online User's Guide. Close the window. 4. Useful Management Tools 174 You can directly open the troubleshooting section in the user's guide. This button opens the Troubleshooting Guide when an error occurs. Using Samsung Printer Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online.
You can view the online User's Guide. Close the window. 4. Useful Management Tools 174 You can directly open the troubleshooting section in the user's guide. This button opens the Troubleshooting Guide when an error occurs. Using Samsung Printer Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online.
User Guide
Page 175
... on the machine in use . • Check the operating system(s) that monitors and informs you of toner remaining in the above window may differ depending on page 92). Toner Level 1 Buy Now 2 User's Guide You can also launch Smart Panel manually. You can check the... operating, you connect your machine to a network, the SyncThru™ Web Service window appears instead of toner cartridge(s) shown in each toner cartridge. You can order replacement toner cartridge(s) from the Samsung website (see "Installing the Smart Panel" on page 116). • Available for Linux OS users only...
... on the machine in use . • Check the operating system(s) that monitors and informs you of toner remaining in the above window may differ depending on page 92). Toner Level 1 Buy Now 2 User's Guide You can also launch Smart Panel manually. You can check the... operating, you connect your machine to a network, the SyncThru™ Web Service window appears instead of toner cartridge(s) shown in each toner cartridge. You can order replacement toner cartridge(s) from the Samsung website (see "Installing the Smart Panel" on page 116). • Available for Linux OS users only...
User Guide
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...photo is loose or defective. Turn the machine off and back on page 66. If necessary, replace the toner cartridge. • see "Redistributing toner" on page 64. • see "Replacing the toner cartridge" on again. Some parts, such as an image may enable the file to print.... The resolution of toner. Troubleshooting 185 Pages print, but the text is malfunctioning. The file may be reduced. 5. ...
...photo is loose or defective. Turn the machine off and back on page 66. If necessary, replace the toner cartridge. • see "Redistributing toner" on page 64. • see "Replacing the toner cartridge" on again. Some parts, such as an image may enable the file to print.... The resolution of toner. Troubleshooting 185 Pages print, but the text is malfunctioning. The file may be reduced. 5. ...
User Guide
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... Troubleshooting 187 Install a new toner cartridge (see "Cleaning the machine" on page 70). The top half of the paper is low. If these steps do not correct the problem, contact a service representative. Clean the inside of your machine (see "Replacing the toner cartridge" on page 66). ...• The paper may indicate that the toner cartridge needs cleaning. Printing quality problems If the inside of the machine is on. for example...
... Troubleshooting 187 Install a new toner cartridge (see "Cleaning the machine" on page 70). The top half of the paper is low. If these steps do not correct the problem, contact a service representative. Clean the inside of your machine (see "Replacing the toner cartridge" on page 66). ...• The paper may indicate that the toner cartridge needs cleaning. Printing quality problems If the inside of the machine is on. for example...
User Guide
Page 189
... can increase the amount of background shading. • Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). • Thoroughly redistribute the toner (see "Redistributing toner" on page 64). • Clean the inside the machine has probably... been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). Printing quality problems Condition Vertical lines Black or color background Toner smear Suggested solutions If black vertical streaks appear on the...
... can increase the amount of background shading. • Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). • Thoroughly redistribute the toner (see "Redistributing toner" on page 64). • Clean the inside the machine has probably... been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). Printing quality problems Condition Vertical lines Black or color background Toner smear Suggested solutions If black vertical streaks appear on the...
User Guide
Page 190
...defects occur on the back of paper. Background scatter A Background scatter results from the Printing Preferences window (see "Replacing the toner cartridge" on page 66). • Parts of toner randomly distributed on the printed page. • The paper may be damaged. Printing on seams can occur causing ...; If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have the same problem, remove the toner cartridge and, install a new one (see Basic Guide). • If background scatter covers the entire surface area of the page at even...
...defects occur on the back of paper. Background scatter A Background scatter results from the Printing Preferences window (see "Replacing the toner cartridge" on page 66). • Parts of toner randomly distributed on the printed page. • The paper may be damaged. Printing on seams can occur causing ...; If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have the same problem, remove the toner cartridge and, install a new one (see Basic Guide). • If background scatter covers the entire surface area of the page at even...
User Guide
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...Cleaning the machine" on page 70). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on the wrong surface of characters that should be printing on page 66). Troubleshooting 193 If the ...white areas within parts of the paper. Remove the paper and turn it . • The toner cartridge may require repairing. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). • The machine may be installed properly. Contact a service representative....
...Cleaning the machine" on page 70). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on the wrong surface of characters that should be printing on page 66). Troubleshooting 193 If the ...white areas within parts of the paper. Remove the paper and turn it . • The toner cartridge may require repairing. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 66). • The machine may be installed properly. Contact a service representative....
User Guide
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... try rotating the paper 180° in the tray. Remove the cartridge and reinsert it. • The toner cartridge may be installed improperly. Troubleshooting 194 Remove the toner cartridge and install a new one (see "Opening printing preferences" on page 48). • An unknown image...quality problems Condition Horizontal stripes Suggested solutions If horizontally aligned black streaks or smears appear: • The toner cartridge may be defective. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Replacing the toner cartridge" on page 133). 5.
... try rotating the paper 180° in the tray. Remove the cartridge and reinsert it. • The toner cartridge may be installed improperly. Troubleshooting 194 Remove the toner cartridge and install a new one (see "Opening printing preferences" on page 48). • An unknown image...quality problems Condition Horizontal stripes Suggested solutions If horizontally aligned black streaks or smears appear: • The toner cartridge may be defective. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Replacing the toner cartridge" on page 133). 5.
User Guide
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...copies print out. Image rubs off and back on page 70). Troubleshooting 195 Replace the paper in copy feature to lighten or darken the backgrounds of toner. • Turn the machine off the copy easily. • Replace the paper in the tray with paper from a new package. • In...originals may be dirty. Ensure that the paper is the proper type and weight. • Check for each copy" on page 74). Toner cartridge produces fewer • Your originals may be forms, newsletters, books, or other copies than expected before documents that the original is face...
...copies print out. Image rubs off and back on page 70). Troubleshooting 195 Replace the paper in copy feature to lighten or darken the backgrounds of toner. • Turn the machine off the copy easily. • Replace the paper in the tray with paper from a new package. • In...originals may be dirty. Ensure that the paper is the proper type and weight. • Check for each copy" on page 74). Toner cartridge produces fewer • Your originals may be forms, newsletters, books, or other copies than expected before documents that the original is face...
User Guide
Page 198
.... • The receiving mode should be faulty. • A noisy phone line can receive your machine by plugging in memory correctly. Replace the toner cartridge ("Replacing the toner cartridge" on page 61). The original does not feed into the machine. • Make sure that the phone socket on page 22)....the receive modes" on the control panel is of poor-quality. • The fax machine sending you the fax may need to be replaced. Troubleshooting 198 do not dial correctly. No dial tone. • Check that the phone line is properly connected (see if the display...
.... • The receiving mode should be faulty. • A noisy phone line can receive your machine by plugging in memory correctly. Replace the toner cartridge ("Replacing the toner cartridge" on page 61). The original does not feed into the machine. • Make sure that the phone socket on page 22)....the receive modes" on the control panel is of poor-quality. • The fax machine sending you the fax may need to be replaced. Troubleshooting 198 do not dial correctly. No dial tone. • Check that the phone line is properly connected (see if the display...
User Guide
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Index supplies available supplies estimated toner cartridge life monitoring the supplies life ordering replacing toner cartridge T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing tray adjusting the width and length changing the tray size manual feeding setting the paper size and type U understanding the status LED ...
Index supplies available supplies estimated toner cartridge life monitoring the supplies life ordering replacing toner cartridge T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing tray adjusting the width and length changing the tray size manual feeding setting the paper size and type U understanding the status LED ...