User Manual (ENGLISH)
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... 5.9 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.11 Print Quality Checklist 5.11 Solving Print Quality Problems 5.12 Troubleshooting Error Messages 5.17 Common Windows Problems 5.18 Common Macintosh Problems 5.18 Common Linux Problems 5.19 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications 6.6 Paper Output Capacity 6.6 Printer and Paper Storage Environment 6.7 5
... 5.9 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.11 Print Quality Checklist 5.11 Solving Print Quality Problems 5.12 Troubleshooting Error Messages 5.17 Common Windows Problems 5.18 Common Macintosh Problems 5.18 Common Linux Problems 5.19 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications 6.6 Paper Output Capacity 6.6 Printer and Paper Storage Environment 6.7 5
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5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Macintosh Problems • Common Linux Problems
5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Macintosh Problems • Common Linux Problems
User Manual (ENGLISH)
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... page. • If a demo page does not print, check the paper supply in the input tray. • If the paper jams in the printer, go to "Clearing Paper Jams" on page 5.19 5.2 SOLVING PROBLEMS Make sure that the computer and printer are connected and are using the proper printer driver and communication port. If completing the checklist does not...
... page. • If a demo page does not print, check the paper supply in the input tray. • If the paper jams in the printer, go to "Clearing Paper Jams" on page 5.19 5.2 SOLVING PROBLEMS Make sure that the computer and printer are connected and are using the proper printer driver and communication port. If completing the checklist does not...
User Manual (ENGLISH)
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... cartridge. Select your printer in the printer folder in Add paper to the table for After locating the problem, clear it . The connection cable between the computer and the printer is not selected as your default printer. You can also try using a different printer cable. SOLVING PROBLEMS 5.3 The printer is defective. Paper Jams" on • No paper is jammed. • Load paper. cartridge is...
... cartridge. Select your printer in the printer folder in Add paper to the table for After locating the problem, clear it . The connection cable between the computer and the printer is not selected as your default printer. You can also try using a different printer cable. SOLVING PROBLEMS 5.3 The printer is defective. Paper Jams" on • No paper is jammed. • Load paper. cartridge is...
User Manual (ENGLISH)
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... are blank. Check the file to replace the transfer roller. SOLVING PROBLEMS 5.5 Problem Possible Cause Solution The paper keeps jamming. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. There is being used. Use only paper that you have any printing problem after your printer is malfunctioning. If printing on special materials, use the manual...
... are blank. Check the file to replace the transfer roller. SOLVING PROBLEMS 5.5 Problem Possible Cause Solution The paper keeps jamming. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. There is being used. Use only paper that you have any printing problem after your printer is malfunctioning. If printing on special materials, use the manual...
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...paper jam occurs, the On Line/Error LED on page 6.3. Find and remove the jammed paper. If you pull the jammed paper, if there is resistance and the paper does not move immediately, stop pulling. Continue with the next step. 5.6 SOLVING PROBLEMS When you get any toner on your clothes, wash them in loose toner on page 6.3. • Paper...may result in cold water as hot water will set the toner into the fabric. 1 If the paper jams as it is invisible, look inside the printer. See "Paper Specifications" on the page. Some of causes include: • The tray is overfilled. •...
...paper jam occurs, the On Line/Error LED on page 6.3. Find and remove the jammed paper. If you pull the jammed paper, if there is resistance and the paper does not move immediately, stop pulling. Continue with the next step. 5.6 SOLVING PROBLEMS When you get any toner on your clothes, wash them in loose toner on page 6.3. • Paper...may result in cold water as hot water will set the toner into the fabric. 1 If the paper jams as it is invisible, look inside the printer. See "Paper Specifications" on the page. Some of causes include: • The tray is overfilled. •...
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Allow the printer to cool before opening the covers. 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. It is caught in the heat rollers. SOLVING PROBLEMS 5.7 Then pull 5 the paper gently out. 2 Open the top cover and the inner cover. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover).
Allow the printer to cool before opening the covers. 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller. It is caught in the heat rollers. SOLVING PROBLEMS 5.7 Then pull 5 the paper gently out. 2 Open the top cover and the inner cover. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover).
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Around the Toner Cartridge 1 Open the front cover. 5 2 Pull the toner cartridge out and remove it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the tray by gently pulling it from failed pages. In the Manual Tray 1 Remove the jammed paper in this area, check the fuser area around the toner cartridge. 2 Open and close the front or top cover to resume printing the document from the printer. SOLVING PROBLEMS 5.9
Around the Toner Cartridge 1 Open the front cover. 5 2 Pull the toner cartridge out and remove it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the tray by gently pulling it from failed pages. In the Manual Tray 1 Remove the jammed paper in this area, check the fuser area around the toner cartridge. 2 Open and close the front or top cover to resume printing the document from the printer. SOLVING PROBLEMS 5.9
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...Paper Jams" on page 5.6. • Follow the procedures in "Loading Paper" on page 6.3. • Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. • Do not remove the paper from failed pages. Ensure that the recommended print side is no other paper in the printer.... 6 If necessary, push the manual tray back into the input tray. 5.10 SOLVING PROBLEMS Your printer resumes printing the document from the tray ...
...Paper Jams" on page 5.6. • Follow the procedures in "Loading Paper" on page 6.3. • Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. • Do not remove the paper from failed pages. Ensure that the recommended print side is no other paper in the printer.... 6 If necessary, push the manual tray back into the input tray. 5.10 SOLVING PROBLEMS Your printer resumes printing the document from the tray ...
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... one. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. To solve the problem, see "Clearing Paper Jams" on page 5.6. • The front cover is no paper in the Tray. • The toner cartridge is..." LED pattern Possible Problems and Solutions Your system has some problems. If this problem occurs, contact your service representative. 5 On Line/Error LED lights red • Paper jam occurs. SOLVING PROBLEMS 5.17 Load the paper in the manual tray. Troubleshooting Error Messages When the printer experiences an error, ...
... one. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. To solve the problem, see "Clearing Paper Jams" on page 5.6. • The front cover is no paper in the Tray. • The toner cartridge is..." LED pattern Possible Problems and Solutions Your system has some problems. If this problem occurs, contact your service representative. 5 On Line/Error LED lights red • Paper jam occurs. SOLVING PROBLEMS 5.17 Load the paper in the manual tray. Troubleshooting Error Messages When the printer experiences an error, ...
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... cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the printer. Caution: Using paper that does not meet these specifications 6 may cause problems, requiring repairs. Paper Specifications Overview Your printer accepts a variety of print materials, such as weight, composition, grain and moisture content, are not covered by the Samsung warranty or service...
... cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the printer. Caution: Using paper that does not meet these specifications 6 may cause problems, requiring repairs. Paper Specifications Overview Your printer accepts a variety of print materials, such as weight, composition, grain and moisture content, are not covered by the Samsung warranty or service...
User Manual (ENGLISH)
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... preprinted forms use raised or embossed letterhead. • The printer uses heat and pressure to fuse toner to the paper. SPECIFICATIONS 6.5 The following problems may cause print quality deviations, jamming or even damage to printer perforations Do not use conventional 75 g/m2 (20 lb) paper. faulty paper lot Try another kind of cuts, nicks, tears, spots, loose...
... preprinted forms use raised or embossed letterhead. • The printer uses heat and pressure to fuse toner to the paper. SPECIFICATIONS 6.5 The following problems may cause print quality deviations, jamming or even damage to printer perforations Do not use conventional 75 g/m2 (20 lb) paper. faulty paper lot Try another kind of cuts, nicks, tears, spots, loose...
User Manual (ENGLISH)
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..., print 3.8 error, solve 5.17 I install, toner 2.4 L labels, print 3.8 load paper 2.7, 3.6 M Macintosh common problems 5.18 O output tray 3.6 P paper guidelines 3.3 paper jams, clear 5.6 1 paper load capacity 3.3 paper load, in tray 2.7, 3.6 preprinted paper, print 3.10 print demo page 2.11 printer cable, connect 2.9 printer, clean 4.6 problem Linux 5.19 windows 5.18 problem, solving checklist 5.2 general 5.3 Macintosh 5.18 paper jams 5.6 Q quality problem, solve 5.12 S software overview 2.12 system requirements Windows 2.13...
..., print 3.8 error, solve 5.17 I install, toner 2.4 L labels, print 3.8 load paper 2.7, 3.6 M Macintosh common problems 5.18 O output tray 3.6 P paper guidelines 3.3 paper jams, clear 5.6 1 paper load capacity 3.3 paper load, in tray 2.7, 3.6 preprinted paper, print 3.10 print demo page 2.11 printer cable, connect 2.9 printer, clean 4.6 problem Linux 5.19 windows 5.18 problem, solving checklist 5.2 general 5.3 Macintosh 5.18 paper jams 5.6 Q quality problem, solve 5.12 S software overview 2.12 system requirements Windows 2.13...