Operating Instructions
Page 1
For safe and correct use, be sure to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Paper and Other Media 5 Replacing Consumables 6 Cleaning the Printer 7 Troubleshooting 8 Removing Misfed Paper 9 Appendix Read this machine and keep it handy for future reference. Operating Instructions Hardware Guide 1 Guide to read "Safety Information" before you use this manual carefully before using the machine.
For safe and correct use, be sure to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Paper and Other Media 5 Replacing Consumables 6 Cleaning the Printer 7 Troubleshooting 8 Removing Misfed Paper 9 Appendix Read this machine and keep it handy for future reference. Operating Instructions Hardware Guide 1 Guide to read "Safety Information" before you use this manual carefully before using the machine.
Operating Instructions
Page 9
...Paper Jams inside the Transfer Unit 94 9. 6. Cleaning the Printer Cautions to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Removing Misfed Paper When Paper is Not Going to Be Used for a Long Time 95 Preparing the Printer For a Long ...the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Directly Connected...
...Paper Jams inside the Transfer Unit 94 9. 6. Cleaning the Printer Cautions to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Removing Misfed Paper When Paper is Not Going to Be Used for a Long Time 95 Preparing the Printer For a Long ...the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Directly Connected...
Operating Instructions
Page 73
... with a soft cloth. Cleaning the Printer Cautions to fall inside of this manual. R CAUTION: • The inside the machine. 63 Clean away any maintenance or troubleshooting other small metallic objects to Take When Cleaning R WARNING: • Do not attempt any dust and grime from the wall outlet at least once a year...
... with a soft cloth. Cleaning the Printer Cautions to fall inside of this manual. R CAUTION: • The inside the machine. 63 Clean away any maintenance or troubleshooting other small metallic objects to Take When Cleaning R WARNING: • Do not attempt any dust and grime from the wall outlet at least once a year...
Operating Instructions
Page 81
... tray, duplex printing cannot be processed. Load paper of actual paper size in the tray, and then change the paper size setting with Duplex function. Troubleshooting Error & Status Messages on the Smart Organizing Monitor dialog box mean and what to use with Duplex function. The print data could not be specified...
... tray, duplex printing cannot be processed. Load paper of actual paper size in the tray, and then change the paper size setting with Duplex function. Troubleshooting Error & Status Messages on the Smart Organizing Monitor dialog box mean and what to use with Duplex function. The print data could not be specified...
Operating Instructions
Page 82
... Type Mismatch The paper type setting in the Load paper of the selected Paper of the selected type is tray differs from that of pa- Troubleshooting Message Explanation Recommended Action Paper Size Mismatch Paper of the selected paper size is not loaded in the indicated paper source tray. [Tray 2] The paper...
... Type Mismatch The paper type setting in the Load paper of the selected Paper of the selected type is tray differs from that of pa- Troubleshooting Message Explanation Recommended Action Paper Size Mismatch Paper of the selected paper size is not loaded in the indicated paper source tray. [Tray 2] The paper...
Operating Instructions
Page 84
..., and then replace the Waste Toner See p.56 "Replacing the Waste Toner Bottle". SC828 There is a problem with a new one. Turn off , then on again. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out. Top Cover : [Magenta] The printer is out of toner (Magenta). Top Cover : [Yellow...
..., and then replace the Waste Toner See p.56 "Replacing the Waste Toner Bottle". SC828 There is a problem with a new one. Turn off , then on again. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out. Top Cover : [Magenta] The printer is out of toner (Magenta). Top Cover : [Yellow...
Operating Instructions
Page 86
... network cables are securely connected also. If the error appears again, please call service. Turn power switch off the main power, and then turn it . Troubleshooting Message Explanation Functional problem within the printer.
... network cables are securely connected also. If the error appears again, please call service. Turn power switch off the main power, and then turn it . Troubleshooting Message Explanation Functional problem within the printer.
Operating Instructions
Page 88
... you cannot print a configuration page, it nected securely to the securely as well. printer malfunction. Does the Alert indicator stay red? If you print a configura- Troubleshooting Printer Does Not Print Possible Cause Solutions Is the power on the computer you using the in- If it has a fastener, fasten it probably indicates...
... you cannot print a configuration page, it nected securely to the securely as well. printer malfunction. Does the Alert indicator stay red? If you print a configura- Troubleshooting Printer Does Not Print Possible Cause Solutions Is the power on the computer you using the in- If it has a fastener, fasten it probably indicates...
Operating Instructions
Page 90
Troubleshooting Windows XP Home Edition A Access the [Control Panel] window from [Start] on the [File] menu, click [Proper- Reference For details about installation and port setting, ...
Troubleshooting Windows XP Home Edition A Access the [Control Panel] window from [Start] on the [File] menu, click [Proper- Reference For details about installation and port setting, ...
Operating Instructions
Page 92
... stop fence (forward fence for A4, rear fence for thick paper may not be dirty. See p.34 "Loading Paper". • Paper is bent or wrinkled. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of paper set . • Check the printer driver's paper...
... stop fence (forward fence for A4, rear fence for thick paper may not be dirty. See p.34 "Loading Paper". • Paper is bent or wrinkled. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of paper set . • Check the printer driver's paper...
Operating Instructions
Page 94
... reinsert all print cartridges from Smart Organizing Monitor. ASH103S Vertical line appear. 7 ASH104S The intermediate transfer belt is dirty. Then, perform the print job again. Troubleshooting Status Images are not printed in the computer display. 84
... reinsert all print cartridges from Smart Organizing Monitor. ASH103S Vertical line appear. 7 ASH104S The intermediate transfer belt is dirty. Then, perform the print job again. Troubleshooting Status Images are not printed in the computer display. 84
Operating Instructions
Page 96
... lights or flashes, or if an error message appears on the [Mainte- 7 nance] tab. See the printer driver Help. • Toner is generally less dense. Troubleshooting Status Possible Causes, Descriptions, and Solutions Solid areas, lines or text are printed as printer driver's dialog box. box. Use paper that has been stored...
... lights or flashes, or if an error message appears on the [Mainte- 7 nance] tab. See the printer driver Help. • Toner is generally less dense. Troubleshooting Status Possible Causes, Descriptions, and Solutions Solid areas, lines or text are printed as printer driver's dialog box. box. Use paper that has been stored...
Operating Instructions
Page 98
... representative. If the email was sent but e-mail is not arriving. If a supply was incorrect. server has a malfunction. Make the setting for the destination. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. or Smart Organizing Monitor was purchased for [Auto E-mail Notifi- Consult with the store where the printer was...
... representative. If the email was sent but e-mail is not arriving. If a supply was incorrect. server has a malfunction. Make the setting for the destination. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. or Smart Organizing Monitor was purchased for [Auto E-mail Notifi- Consult with the store where the printer was...
Operating Instructions
Page 118
INDEX A Additional troubleshooting, 88 Appendix, 100 Attaching Memory Unit Type F 256MB (DDR-SDRAM Module), 16 Attaching Paper Feed Unit TK1010, 14 C Cleaning the friction pad, 66 Cleaning the ...
INDEX A Additional troubleshooting, 88 Appendix, 100 Attaching Memory Unit Type F 256MB (DDR-SDRAM Module), 16 Attaching Paper Feed Unit TK1010, 14 C Cleaning the friction pad, 66 Cleaning the ...
Operating Instructions
Page 6
... (Windows 2000 12 Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003/2003 R2)... 13 Installing the PostScript 3 Printer Driver (Windows Vista 14 Troubleshooting USB 15 If a Message Appears during Installation 16 Making Option Settings for the Printer 17 Conditions for Bidirectional Communication 17 If Bidirectional Communication Is Disabled...
... (Windows 2000 12 Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003/2003 R2)... 13 Installing the PostScript 3 Printer Driver (Windows Vista 14 Troubleshooting USB 15 If a Message Appears during Installation 16 Making Option Settings for the Printer 17 Conditions for Bidirectional Communication 17 If Bidirectional Communication Is Disabled...
Operating Instructions
Page 23
... configured the USB settings. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. and then turn it on again. For details, see...
... configured the USB settings. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. and then turn it on again. For details, see...
Operating Instructions
Page 107
T TCP/IP, 51, 60, 90 TCP/IP Port Type P9100, 1, 91 Test Page, 57, 87 Top Page, 46 Tray Priority, 50 Troubleshooting PictBridge, 43 USB, 15 U UDP, 63 User Tools tab, 56, 57, 86, 87 Printer Configuration, 58, 88 W Watermark, 35 Web Image Monitor, 45 List/Test ...
T TCP/IP, 51, 60, 90 TCP/IP Port Type P9100, 1, 91 Test Page, 57, 87 Top Page, 46 Tray Priority, 50 Troubleshooting PictBridge, 43 USB, 15 U UDP, 63 User Tools tab, 56, 57, 86, 87 Printer Configuration, 58, 88 W Watermark, 35 Web Image Monitor, 45 List/Test ...
Administration Guide
Page 7
... a fire. • Do not incinerate spilled toner or used toner or toner containers. In this manual. Do not damage, break or make any maintenance or troubleshooting other appliances. Do not pull it hard nor bend it . This machine contains a laser beam generator and direct exposure to laser beams can cause permanent...
... a fire. • Do not incinerate spilled toner or used toner or toner containers. In this manual. Do not damage, break or make any maintenance or troubleshooting other appliances. Do not pull it hard nor bend it . This machine contains a laser beam generator and direct exposure to laser beams can cause permanent...
Administration Guide
Page 37
Operating Instructions Hardware Guide 1 Guide to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Paper and Other Media 5 Replacing Consumables 6 Cleaning the Printer 7 Troubleshooting 8 Removing Misfed Paper 9 Appendix Read this manual carefully before you use , be sure to read "Safety Information" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Operating Instructions Hardware Guide 1 Guide to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Paper and Other Media 5 Replacing Consumables 6 Cleaning the Printer 7 Troubleshooting 8 Removing Misfed Paper 9 Appendix Read this manual carefully before you use , be sure to read "Safety Information" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Administration Guide
Page 44
Removing Misfed Paper When Paper is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Appendix If the Printer is Not Going to Take When Cleaning 63 Cleaning the Toner Density Sensor 64 Cleaning the ...Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Jammed 89 When Paper...
Removing Misfed Paper When Paper is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Appendix If the Printer is Not Going to Take When Cleaning 63 Cleaning the Toner Density Sensor 64 Cleaning the ...Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Jammed 89 When Paper...