Operating Instructions
Page 9
6. Appendix If the Printer is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is ...
6. Appendix If the Printer is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is ...
Operating Instructions
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...Bottle Full It is time to replace the waste Replace the waste toner box The Waste Toner Bottle is not set , or is full. Functional problem within the printer. If the error appears again, please call service. If the error occurs again, contact your service representative. 74 toner box with.... Replace the print cartridge (Yellow). Open the indicated cover, and then replace the Toner Cartridge. Replace the print cartridge (Magenta). SC828 There is a problem with a new one. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out.
...Bottle Full It is time to replace the waste Replace the waste toner box The Waste Toner Bottle is not set , or is full. Functional problem within the printer. If the error appears again, please call service. If the error occurs again, contact your service representative. 74 toner box with.... Replace the print cartridge (Yellow). Open the indicated cover, and then replace the Toner Cartridge. Replace the print cartridge (Magenta). SC828 There is a problem with a new one. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out.
Operating Instructions
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... call service. If the error occurs again, con- Turn power switch off the main power, and then turn it . 7 SC857 Functional problem within the printer. Call service people to repair it on . Turn off , then on again. SC827 There is an abnormality in the ...service people to repair it . There is an abnormality in the Turn off , then on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error appears again, please call service. Turn power switch off the main power, and USB interface. Error ...
... call service. If the error occurs again, con- Turn power switch off the main power, and then turn it . 7 SC857 Functional problem within the printer. Call service people to repair it on . Turn off , then on again. SC827 There is an abnormality in the ...service people to repair it . There is an abnormality in the Turn off , then on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error appears again, please call service. Turn power switch off the main power, and USB interface. Error ...
Operating Instructions
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... Response from I/O Device No information has been reCheck the cable, power cord, ceived from the printer. Clean the toner density sensor. Troubleshooting Message Explanation Functional problem within the printer. Turn power switch off the main power, and then turn it . If the error appears again, please call service. and main switch...
... Response from I/O Device No information has been reCheck the cable, power cord, ceived from the printer. Clean the toner density sensor. Troubleshooting Message Explanation Functional problem within the printer. Turn power switch off the main power, and then turn it . If the error appears again, please call service. and main switch...
Operating Instructions
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.... After checking the printer's status, turn off the main power, and then turn it back on the Smart Organizing Monitor dialog box. Printer's settings are problems with the printer. flashing. Panel Indicator Panel Indicator The following table explains the meaning of the various Indicator patterns that the printer alerts to users...
.... After checking the printer's status, turn off the main power, and then turn it back on the Smart Organizing Monitor dialog box. Printer's settings are problems with the printer. flashing. Panel Indicator Panel Indicator The following table explains the meaning of the various Indicator patterns that the printer alerts to users...
Operating Instructions
Page 92
... Other Media". • Paper has already been printed on the print side of paper set . • Check the printer driver's paper settings. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on . Confirm that has been stored properly. See p.34 "Loading Paper". • There may not be...
... Other Media". • Paper has already been printed on the print side of paper set . • Check the printer driver's paper settings. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on . Confirm that has been stored properly. See p.34 "Loading Paper". • There may not be...
Operating Instructions
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... not added while there was still some left in the tray. • Fan the paper before loading. Note that has been stored properly. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. • There may be a gap between the front end paper guide and the...
... not added while there was still some left in the tray. • Fan the paper before loading. Note that has been stored properly. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. • There may be a gap between the front end paper guide and the...
Operating Instructions
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ASH102S Images are printed diagonally to appear on the computer's display. If this procedure does not resolve the problem, contact your service representative. See Software Guide. Horizontal lines appear on the printed paper. • Impact can cause lines to the pages Adjust the front ...
ASH102S Images are printed diagonally to appear on the computer's display. If this procedure does not resolve the problem, contact your service representative. See Software Guide. Horizontal lines appear on the printed paper. • Impact can cause lines to the pages Adjust the front ...
Operating Instructions
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... might appear differently if [On] is selected for a while. • The printer is not set up , and this does not solve the problem, contact your sales or service representative. black and white. To resume from the color specified. Just wait until it resumes. • If the Ready... of the printout is warming up printing. printing. It takes too much time to resume • The data is being processed. Other Printing Problems Status Possible Causes, Descriptions, and Solutions It takes too much time to complete the print job. • Photographs and other data intensive pages...
... might appear differently if [On] is selected for a while. • The printer is not set up , and this does not solve the problem, contact your sales or service representative. black and white. To resume from the color specified. Just wait until it resumes. • If the Ready... of the printout is warming up printing. printing. It takes too much time to resume • The data is being processed. Other Printing Problems Status Possible Causes, Descriptions, and Solutions It takes too much time to complete the print job. • Photographs and other data intensive pages...
Operating Instructions
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The toner is used, the setting for thick paper may have become dirtied. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are positioned as in the image below. For example, although thick paper is powdery ...and comes away from the paper, or the printed image has a matt appearance. ASH129S If the problem cannot be guaranteed. A4 document on B5 paper, the back of the next printed sheet may not be correct. If rubbed with your sales or...
The toner is used, the setting for thick paper may have become dirtied. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are positioned as in the image below. For example, although thick paper is powdery ...and comes away from the paper, or the printed image has a matt appearance. ASH129S If the problem cannot be guaranteed. A4 document on B5 paper, the back of the next printed sheet may not be correct. If rubbed with your sales or...
Operating Instructions
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... If a supply was changed from the e-mail server. If the strange noise persists, contact your sales or service representative. server has a malfunction. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. No e-mail is received when an • Confirm [Auto E-mail Notification:] is not arriving. Also check error mail information...
... If a supply was changed from the e-mail server. If the strange noise persists, contact your sales or service representative. server has a malfunction. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. No e-mail is received when an • Confirm [Auto E-mail Notification:] is not arriving. Also check error mail information...
Operating Instructions
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However, if there is a problem, contact the store where they were purchased. ❒ When you first use only the expendable supplies available at a time, paper type and paper size used, ...; The supplied print cartridge is not empty. ❒ If the toner has run out but you may need to continue printing, see p.82 "Other Printing Problems". 102 Note ❒ If print cartridges are not covered by warranty. Print Cartridge Print cartridge Average number of quality and function- Appendix Consumables R CAUTION: •...
However, if there is a problem, contact the store where they were purchased. ❒ When you first use only the expendable supplies available at a time, paper type and paper size used, ...; The supplied print cartridge is not empty. ❒ If the toner has run out but you may need to continue printing, see p.82 "Other Printing Problems". 102 Note ❒ If print cartridges are not covered by warranty. Print Cartridge Print cartridge Average number of quality and function- Appendix Consumables R CAUTION: •...
Operating Instructions
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... feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper recommendations, 25 Print area...
... feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper recommendations, 25 Print area...
Operating Instructions
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... again. Open Windows' Device Manager, and then, under [USB Controller] in the [Device Manager] dialog box. 15 Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Turn off the power...
... again. Open Windows' Device Manager, and then, under [USB Controller] in the [Device Manager] dialog box. 15 Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Turn off the power...
Operating Instructions
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..., and then click the {Stop/Start} button. ❒ If a tray with a smaller paper size is selected, the print job may be cut short, or other problems may occur. 3. Important ❒ The tray cannot be performed using the control panel. Other Print Operations Form Feed Use the form feed function to the...; If the paper that is the same as a paper size error occurred. Use form feed only if the paper is related to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the selected tray.
..., and then click the {Stop/Start} button. ❒ If a tray with a smaller paper size is selected, the print job may be cut short, or other problems may occur. 3. Important ❒ The tray cannot be performed using the control panel. Other Print Operations Form Feed Use the form feed function to the...; If the paper that is the same as a paper size error occurred. Use form feed only if the paper is related to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the selected tray.
Operating Instructions
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... up, reconnect the USB cable. The number of originals exceeds the maximum number of pages that can be printed on . Problem Cause Solution PictBridge is disabled. When two or more digital cameras are connected, the second and subsequent cameras are enabled. To...no paper of the specified size remaining. B Check the PictBridge settings are not recognized. Do not connect multiple cameras. Printing is a problem with the USB connection or the PictBridge settings. printer. 43 The maximum specifiable print quantity at a time. If you have connected ...
... up, reconnect the USB cable. The number of originals exceeds the maximum number of pages that can be printed on . Problem Cause Solution PictBridge is disabled. When two or more digital cameras are connected, the second and subsequent cameras are enabled. To...no paper of the specified size remaining. B Check the PictBridge settings are not recognized. Do not connect multiple cameras. Printing is a problem with the USB connection or the PictBridge settings. printer. 43 The maximum specifiable print quantity at a time. If you have connected ...
Operating Instructions
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... the printer under DHCP, the IPv4 address may not appear even after the back button of the Web browser above are used , display and operation problems may occur. ❒ If you can be established. 45
... the printer under DHCP, the IPv4 address may not appear even after the back button of the Web browser above are used , display and operation problems may occur. ❒ If you can be established. 45
Operating Instructions
Page 63
...Status] tab Click to cancel a print job. Click to select a network printer. 2. Note ❒ [Continue] and [Cancel] button are always disabled for resolving problems. 3. [Continue] button Click to change input tray settings. 7. [User Tools] tab Prints the test page or configuration page. The [Printer Configuration] dialog box ...can use to display the [Form Feed] dialog box which you can be opened from this printer model. 55 The problem tray is outlined in red. 6. [Search Network Printer] button Click to display error related Help. 5 This identifies the tray where the...
...Status] tab Click to cancel a print job. Click to select a network printer. 2. Note ❒ [Continue] and [Cancel] button are always disabled for resolving problems. 3. [Continue] button Click to change input tray settings. 7. [User Tools] tab Prints the test page or configuration page. The [Printer Configuration] dialog box ...can use to display the [Form Feed] dialog box which you can be opened from this printer model. 55 The problem tray is outlined in red. 6. [Search Network Printer] button Click to display error related Help. 5 This identifies the tray where the...
Administration Guide
Page 44
... Paper Feed Roller 66 Cleaning the Registration Roller 69 7. Removing Misfed Paper When Paper is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Cleaning the Printer Cautions to Be Used for a Long Time 95 Preparing the Printer For a Long Period of Inactivity 95 Using...
... Paper Feed Roller 66 Cleaning the Registration Roller 69 7. Removing Misfed Paper When Paper is Directly Connected to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. Cleaning the Printer Cautions to Be Used for a Long Time 95 Preparing the Printer For a Long Period of Inactivity 95 Using...
Administration Guide
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Top Cover : [Yellow] The printer is a problem with a new one. Replace the print cartridge (Yellow). Turn power switch off the main power, and then turn it on . See p.51 "Replacing the Print .... See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Top Cover : [Cyan] The printer is out of toner (Cyan). Open the indicated cover, and then replace the Toner Cartridge. Replace the...
Top Cover : [Yellow] The printer is a problem with a new one. Replace the print cartridge (Yellow). Turn power switch off the main power, and then turn it on . See p.51 "Replacing the Print .... See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Top Cover : [Cyan] The printer is out of toner (Cyan). Open the indicated cover, and then replace the Toner Cartridge. Replace the...