Ricoh Aficio MP W3601 Support Question
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Question posted by gazmendaliu on March 6th, 2012
Ricoh Aficio Mp W3601 Scanner Problem
I have bought i Ricoh Aficio MP W3601 the machine works normally print, copier, only the scanner dosnt work i have installed twain downloaded from ricoh web site . when i go to settings Scanner features the machine only beep twice in the scanned features everythink is locked i can not view nothing only beeps. or when i type scanner in from machine shows me "No HDD is aveilable for this function or file format converter is not connected" thanks for the time.
Regards
Current Answers
Answer #1: Posted by freginold on March 21st, 2012 3:13 AM
If it's showing that you don't have a hard drive installed, the hard drive may be failing. You should probably have a service technician come out to try and reformat it -- that should take care of the problem, or if not it may need to be replaced.
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