User Guide
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... Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper...for Printing Copies 250 Specifying the Tray for Printing Faxes 251 Specifying the Tray Priority for the Printer Function 252 Configuring Toner Saver Mode 253 Registering Destinations 254 Restricting Machine Functions According to User 255 Printing Reports 256 Configuring the Network Settings 257...
... Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper...for Printing Copies 250 Specifying the Tray for Printing Faxes 251 Specifying the Tray Priority for the Printer Function 252 Configuring Toner Saver Mode 253 Registering Destinations 254 Restricting Machine Functions According to User 255 Printing Reports 256 Configuring the Network Settings 257...
User Guide
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10.Maintenance Cleaning...311 Cautions to Take When Cleaning 311 Cleaning the Toner Density Sensor 311 Cleaning the Friction Pad and Paper Feed Roller 313 Cleaning the Registration Roller 316 Cleaning the Exposure Glass 318 ...Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner Function Specifications...
10.Maintenance Cleaning...311 Cautions to Take When Cleaning 311 Cleaning the Toner Density Sensor 311 Cleaning the Friction Pad and Paper Feed Roller 313 Cleaning the Registration Roller 316 Cleaning the Exposure Glass 318 ...Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner Function Specifications...
User Guide
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.... 9. Tray 1 This tray can hold up to 500 sheets of 20 plain paper. ADF (Auto document feeder) Cover Open this cover to replace the print cartridges. 6. Front Cover Open this cover to place originals on the exposure glass. Cover for the Exposure Glass Open this cover to replace the waste... toner bottle or remove jammed paper. 10. Tray 2 (option) This tray can hold up to 35 sheets of originals here. Control Panel Contains a screen and keys ...
.... 9. Tray 1 This tray can hold up to 500 sheets of 20 plain paper. ADF (Auto document feeder) Cover Open this cover to replace the print cartridges. 6. Front Cover Open this cover to place originals on the exposure glass. Cover for the Exposure Glass Open this cover to replace the waste... toner bottle or remove jammed paper. 10. Tray 2 (option) This tray can hold up to 35 sheets of originals here. Control Panel Contains a screen and keys ...
User Guide
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...Messages appear on the screen when consumables need to Components 1 BPC037S 1. Transfer Unit Remove this unit when replacing the waste toner bottle. Control Panel This section describes the names and usage of the parts of use. 23 Reference For details about the...prepared. 2. Interior Guide to be prepared. 3. Print Cartridges Load from the illustration below, de- Important ❒ The actual control panel may look different from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Waste Toner Bottle Collects excess toner during printing.
...Messages appear on the screen when consumables need to Components 1 BPC037S 1. Transfer Unit Remove this unit when replacing the waste toner bottle. Control Panel This section describes the names and usage of the parts of use. 23 Reference For details about the...prepared. 2. Interior Guide to be prepared. 3. Print Cartridges Load from the illustration below, de- Important ❒ The actual control panel may look different from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Waste Toner Bottle Collects excess toner during printing.
User Guide
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... fall inside the ma- chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Getting Started R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. • If toner or used toner is inhaled, gargle with large amounts of water. Consult...
... fall inside the ma- chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Getting Started R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. • If toner or used toner is inhaled, gargle with large amounts of water. Consult...
User Guide
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Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times. BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times. BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
User Guide
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Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Shows the number of pages sent by fax. dicated. Checking the System Information ❖ Paper Tray Item Tray 1 Tray 2 Bypass ...
Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Shows the number of pages sent by fax. dicated. Checking the System Information ❖ Paper Tray Item Tray 1 Tray 2 Bypass ...
User Guide
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Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 Troubleshooting This chapter provides a guide for solving problems in operating the machine. 9.
Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 Troubleshooting This chapter provides a guide for solving problems in operating the machine. 9.
User Guide
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...if the fusing unit lever is lowered or the grey knobs away from the paper, or the are output. ance. If "Near End X Toner" ("X" in the image below. Wait for a while. Raise the appropriate stop fence (forward fence for A4/Letter, rear fence for Legal size... • Paper is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Use paper that has been stored properly. printed image has a matt appear- See p.64 "Paper and Other...
...if the fusing unit lever is lowered or the grey knobs away from the paper, or the are output. ance. If "Near End X Toner" ("X" in the image below. Wait for a while. Raise the appropriate stop fence (forward fence for A4/Letter, rear fence for Legal size... • Paper is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Use paper that has been stored properly. printed image has a matt appear- See p.64 "Paper and Other...
User Guide
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...Size] under [Fax Settings] did not contain A4, Letter, or Legal size paper. See p.272 "Removing Printing Jams". • A print cartridge was too large. See p.299 "Replacing Print Cartridges". 9 • The received fax was emp- See p.278 "Removing Scanning Jams". • Check the originals are listed in alphabetical order in ... a particular message appears. print the received fax, or the Load paper in parts as the paper sizes or types, tray names, or toner colors. See p.72 "Loading Pa- Ask the sender to resend the document in the paper machine's memory reached tray.
...Size] under [Fax Settings] did not contain A4, Letter, or Legal size paper. See p.272 "Removing Printing Jams". • A print cartridge was too large. See p.299 "Replacing Print Cartridges". 9 • The received fax was emp- See p.278 "Removing Scanning Jams". • Check the originals are listed in alphabetical order in ... a particular message appears. print the received fax, or the Load paper in parts as the paper sizes or types, tray names, or toner colors. See p.72 "Loading Pa- Ask the sender to resend the document in the paper machine's memory reached tray.
User Guide
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...be connect- • Confirm that the telephone ed correctly. Paper has been jammed in Legal, or Executive. A non-supported print cartridge is open. See p.311 "Cleaning the Toner Density Sensor". 2-sided copy could not be per- the [Paper Select] setting. lect] setting. See p.200 "Copy Settings" ... make calls using the telephone. If you can make calls this way, contact your telephone company. Remove and replace it with a print cartridge specified by an authorized dealer. per - • Specify the tray containing formed because the tray does the A4, B5, Letter, Legal...
...be connect- • Confirm that the telephone ed correctly. Paper has been jammed in Legal, or Executive. A non-supported print cartridge is open. See p.311 "Cleaning the Toner Density Sensor". 2-sided copy could not be per- the [Paper Select] setting. lect] setting. See p.200 "Copy Settings" ... make calls using the telephone. If you can make calls this way, contact your telephone company. Remove and replace it with a print cartridge specified by an authorized dealer. per - • Specify the tray containing formed because the tray does the A4, B5, Letter, Legal...
User Guide
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.... Transmission, Auto Redial or broadcast features, or when received faxes cannot be replaced. See p.217 "Machine Settings". K toner Independent-supply A non-supported print cartridge is no longer us- Contact your sales or service able, and must be print- See p.206 "Scanner Settings". ...8226; Configure [Limitation Of Size Of Mail] under scanner settings to cancel the job and replace the indicated print cartridge. Fax Job Memory Full The machine's memory reached capacity while storing a fax in parts as several smaller individual faxes, or send ...
.... Transmission, Auto Redial or broadcast features, or when received faxes cannot be replaced. See p.217 "Machine Settings". K toner Independent-supply A non-supported print cartridge is no longer us- Contact your sales or service able, and must be print- See p.206 "Scanner Settings". ...8226; Configure [Limitation Of Size Of Mail] under scanner settings to cancel the job and replace the indicated print cartridge. Fax Job Memory Full The machine's memory reached capacity while storing a fax in parts as several smaller individual faxes, or send ...
User Guide
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...". See p.236 "PDL Settings". 9 The print cartridge has not Reinstall the print cartridge. tion] under [PDL Settings] to send a fax in memory, or press {2} to print. than the bypass tray) in the [Paper Size] setting. Near End X Toner The print cartridge is too large or com- Life End X Toner Cartridge The machine has run out of...
...". See p.236 "PDL Settings". 9 The print cartridge has not Reinstall the print cartridge. tion] under [PDL Settings] to send a fax in memory, or press {2} to print. than the bypass tray) in the [Paper Size] setting. Near End X Toner The print cartridge is too large or com- Life End X Toner Cartridge The machine has run out of...
User Guide
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A non-supported print cartridge is installed. Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 machine. See p.272 "Removing Printing Jams".
A non-supported print cartridge is installed. Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 machine. See p.272 "Removing Printing Jams".
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... over 9 time. Consult a doctor if necessary. • Avoid getting toner on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 Hot water will set the toner into the fabric and may make removing the stain impossible. • If toner or used toner or toner containers. Toner dust might be responsible for any of water.
... over 9 time. Consult a doctor if necessary. • Avoid getting toner on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 Hot water will set the toner into the fabric and may make removing the stain impossible. • If toner or used toner or toner containers. Toner dust might be responsible for any of water.
User Guide
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... its cover to Black and White using just the black toner. BAA162S ❒ When removing print cartridges, be careful not to touch the Laser Scanning Unit on the screen: "Near End K Toner" "Near End M Toner" "Near End C Toner" "Near End Y Toner" Important ❒ Do not allow paper clips, staples, or other small objects to fall inside...
... its cover to Black and White using just the black toner. BAA162S ❒ When removing print cartridges, be careful not to touch the Laser Scanning Unit on the screen: "Near End K Toner" "Near End M Toner" "Near End C Toner" "Near End Y Toner" Important ❒ Do not allow paper clips, staples, or other small objects to fall inside...
User Guide
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... and pull it out of the plas- ASH006S 301 From the rear, the print cartridges are installed in the order of the box, and then take it out. C Take the new print cartridge out of cyan (C), magenta (M), yellow (Y), and black (K). Make sure that the exposure glass cover... or ADF is indicated by the label on each print cartridge. Doing so can cause remaining toner to avoid dirtying your workspace. • The toner color is closed. Replacing Print Cartridges A Pull up the lever on paper or similar material to leak. 9 • Place...
... and pull it out of the plas- ASH006S 301 From the rear, the print cartridges are installed in the order of the box, and then take it out. C Take the new print cartridge out of cyan (C), magenta (M), yellow (Y), and black (K). Make sure that the exposure glass cover... or ADF is indicated by the label on each print cartridge. Doing so can cause remaining toner to avoid dirtying your workspace. • The toner color is closed. Replacing Print Cartridges A Pull up the lever on paper or similar material to leak. 9 • Place...
User Guide
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Troubleshooting D Hold the print cartridge and shake it from the print cartridge. BAA144S Even distribution of toner within the bottle improves print quality. ASH008S F Check that the toner color and location correspond, and carefully insert the print cartridge vertically. 9 ASH009S 302 E Remove the cover from side to side five or six times.
Troubleshooting D Hold the print cartridge and shake it from the print cartridge. BAA144S Even distribution of toner within the bottle improves print quality. ASH008S F Check that the toner color and location correspond, and carefully insert the print cartridge vertically. 9 ASH009S 302 E Remove the cover from side to side five or six times.
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... printing on page 32. Close the cover completely. Lower Misfeed Jam Paper has been jammed in the machine. See "Print Cartridges" on Legal size paper under certain print quality setting, print data becomes large and the job may be canceled. Remove the... Open A cover is almost empty. Remove the jammed paper. Misinstall Toner X Near End X Toner The print cartridge has not been installed or has not been installed correctly. Life End X Toner Cartridge The machine has run out of the indicated toner. If using the PostScript 3 printer driver, set [Gradation] in ...
... printing on page 32. Close the cover completely. Lower Misfeed Jam Paper has been jammed in the machine. See "Print Cartridges" on Legal size paper under certain print quality setting, print data becomes large and the job may be canceled. Remove the... Open A cover is almost empty. Remove the jammed paper. Misinstall Toner X Near End X Toner The print cartridge has not been installed or has not been installed correctly. Life End X Toner Cartridge The machine has run out of the indicated toner. If using the PostScript 3 printer driver, set [Gradation] in ...
User Guide
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... End K Toner" • "Near End M Toner" • "Near End C Toner" • "Near End Y Toner" • To purchase print cartridges, contact your service representative. ❖ Messages for Replacing Print Cartridges Replace the indicated print cartridge when any of the following messages appear on the screen: • "Life End K Toner Cartridge" • "Life End M Toner Cartridge" • "Life End C Toner Cartridge" • "Life End Y Toner Cartridge" •...
... End K Toner" • "Near End M Toner" • "Near End C Toner" • "Near End Y Toner" • To purchase print cartridges, contact your service representative. ❖ Messages for Replacing Print Cartridges Replace the indicated print cartridge when any of the following messages appear on the screen: • "Life End K Toner Cartridge" • "Life End M Toner Cartridge" • "Life End C Toner Cartridge" • "Life End Y Toner Cartridge" •...