User Guide
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... Do Not Match Display Positions 285 Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper jams...
... Do Not Match Display Positions 285 Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper jams...
User Guide
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... a Long Period of Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner...
... a Long Period of Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner...
User Guide
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... with the ADF are output here. 4. Up to 150 sheets of plain paper. 8. Cover for the Exposure Glass Open this cover to replace the print cartridges. 6. Guide to the Machine Guide to Components This section lists the names and functions of the parts of this cover to remove originals jammed in...
... with the ADF are output here. 4. Up to 150 sheets of plain paper. 8. Cover for the Exposure Glass Open this cover to replace the print cartridges. 6. Guide to the Machine Guide to Components This section lists the names and functions of the parts of this cover to remove originals jammed in...
User Guide
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... the waste toner bottle. Messages appear on the country of the control panel. pending on the screen when print cartridges need to be replaced, or new ones need to Components 1 BPC037S 1. Print Cartridges Load from the illustration below, de- Control Panel This section describes the names and usage of the parts of...
... the waste toner bottle. Messages appear on the country of the control panel. pending on the screen when print cartridges need to be replaced, or new ones need to Components 1 BPC037S 1. Print Cartridges Load from the illustration below, de- Control Panel This section describes the names and usage of the parts of...
User Guide
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... swallowed, dilute by drinking a large amount of water and move into your hands. ❒ Do not grip on both sides. chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print...
... swallowed, dilute by drinking a large amount of water and move into your hands. ❒ Do not grip on both sides. chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print...
User Guide
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BPC070S 35 BPC054S Installing the Machine 2 AZZ066S M Lift out print cartridges and shake them from side to side. The black print cartridge comes with a protection sheet that you must remove before shaking. L Remove the protection tapes. Carefully lift out a print cartridge vertically, holding its center.
BPC070S 35 BPC054S Installing the Machine 2 AZZ066S M Lift out print cartridges and shake them from side to side. The black print cartridge comes with a protection sheet that you must remove before shaking. L Remove the protection tapes. Carefully lift out a print cartridge vertically, holding its center.
User Guide
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BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. BPC071S 36 Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times.
BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. BPC071S 36 Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times.
User Guide
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... dicated. Shows the number of pages sent by fax. Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Shows the number of the bypass tray. Shows the current state and paper size/type setting of...
... dicated. Shows the number of pages sent by fax. Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Shows the number of the bypass tray. Shows the current state and paper size/type setting of...
User Guide
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Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 9. Troubleshooting This chapter provides a guide for solving problems in operating the machine.
Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269 9. Troubleshooting This chapter provides a guide for solving problems in operating the machine.
User Guide
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... the condition of paper is Make sure that the machine is a problem with print quality. Make sure that the paper being Print cartridges should be subject to vibration or shock. Unsupported types of the machine. See p.64 "Supported Paper for problems with the ma- Possible... occur in [Machine Settings]. 9 282 chine is being used . used . The machine is incorrect. and can cause malfunctions. An old print cartridge is moved or a large number of and possible solutions for Each Tray". See p.88 "Specifying Paper Type and Paper Size". Troubleshooting Print Quality ...
... the condition of paper is Make sure that the machine is a problem with print quality. Make sure that the paper being Print cartridges should be subject to vibration or shock. Unsupported types of the machine. See p.64 "Supported Paper for problems with the ma- Possible... occur in [Machine Settings]. 9 282 chine is being used . used . The machine is incorrect. and can cause malfunctions. An old print cartridge is moved or a large number of and possible solutions for Each Tray". See p.88 "Specifying Paper Type and Paper Size". Troubleshooting Print Quality ...
User Guide
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... Problem Solution There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Wait for Legal size prints). High volume data, such as in [High Humidity Mode] under [Machine Settings]. For details, see...
... Problem Solution There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Wait for Legal size prints). High volume data, such as in [High Humidity Mode] under [Machine Settings]. For details, see...
User Guide
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.... • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Cannot receive faxes even when • A print cartridge is possible. See p.72 "Loading Paper". • If fax reception mode is empty. See p.191 "Receiving a Fax". Load paper of the right... the solutions provided for [Tray Use: Fax] under [Machine Settings] accordingly. • A cover or tray was open. See p.299 "Replacing Print Cartridges". • The received fax was empty. See p.72 "Loading Paper". • The tray set for errors 1XXX32 to print the received fax, or...
.... • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Cannot receive faxes even when • A print cartridge is possible. See p.72 "Loading Paper". • If fax reception mode is empty. See p.191 "Receiving a Fax". Load paper of the right... the solutions provided for [Tray Use: Fax] under [Machine Settings] accordingly. • A cover or tray was open. See p.299 "Replacing Print Cartridges". • The received fax was empty. See p.72 "Loading Paper". • The tray set for errors 1XXX32 to print the received fax, or...
User Guide
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... for scanning. Messages are suitable for [Tray Use: large. See p.72 "Loading Pa- See p.272 "Removing Printing Jams". • A print cartridge was a paper jam. "X" indicates the parts of the messages that appear on a specific situation, such as several smaller individual faxes, or to •...tray. • There was emp- capacity while receiving a fax per". Load valid size paper in the table below. See p.299 "Replacing Print Cartridges". 9 • The received fax was not able to send at a lower resolution. See p.278 "Removing Scanning Jams". • Check the...
... for scanning. Messages are suitable for [Tray Use: large. See p.72 "Loading Pa- See p.272 "Removing Printing Jams". • A print cartridge was a paper jam. "X" indicates the parts of the messages that appear on a specific situation, such as several smaller individual faxes, or to •...tray. • There was emp- capacity while receiving a fax per". Load valid size paper in the table below. See p.299 "Replacing Print Cartridges". 9 • The received fax was not able to send at a lower resolution. See p.278 "Removing Scanning Jams". • Check the...
User Guide
Page 303
...set to insert a pause between dial digits. If you can make calls this way, contact your telephone company. A non-supported print cartridge is open. Close the cover completely. The machine failed to the machine. • Disconnect the telephone line from the bypass tray. ...jammed in the [Paper Size] setting. Specify a setting other than the bypass tray) in its place. Remove and replace it with a print cartridge specified by an authorized dealer. Press the {Pause/Redial} key after, for printing copies in the Remove the jammed paper. per - See p.217...
...set to insert a pause between dial digits. If you can make calls this way, contact your telephone company. A non-supported print cartridge is open. Close the cover completely. The machine failed to the machine. • Disconnect the telephone line from the bypass tray. ...jammed in the [Paper Size] setting. Specify a setting other than the bypass tray) in its place. Remove and replace it with a print cartridge specified by an authorized dealer. Press the {Pause/Redial} key after, for printing copies in the Remove the jammed paper. per - See p.217...
User Guide
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...size paper in memory Wait until pending jobs have when using the A4 or Let- machine. K toner Independent-supply A non-supported print cartridge is no longer us- Fax Jobs Full Faxes are A4 or Letter Select] setting. Transmission, Auto Redial or broadcast features, or when received...sales or service able, and must be print- Inner Jam Paper has been jammed in memory before transmission. Remove and replace it with a print cartridge specified by an authorized dealer. See p.206 "Scanner Settings". • Configure [Limitation Of Size Of Mail] under scanner settings to reduce the...
...size paper in memory Wait until pending jobs have when using the A4 or Let- machine. K toner Independent-supply A non-supported print cartridge is no longer us- Fax Jobs Full Faxes are A4 or Letter Select] setting. Transmission, Auto Redial or broadcast features, or when received...sales or service able, and must be print- Inner Jam Paper has been jammed in memory before transmission. Remove and replace it with a print cartridge specified by an authorized dealer. See p.206 "Scanner Settings". • Configure [Limitation Of Size Of Mail] under scanner settings to reduce the...
User Guide
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... Waste Toner Bottle The waste toner bottle has been installed incorrectly. Prepare a new waste toner bottle. 295 See p.299 "Replacing Print Cartridges". prepunched. • Specify the valid paper type for the tray selected for printing copies in the per - • Specify the ...See p.304 "Replacing the Waste Toner Bottle". representative. Life End Waste Toner Bottle The waste toner bottle is full. Life End X Toner Cartridge The machine has run out of data. See p.304 "Replacing the Waste Toner Bottle". See cycled, color, preprinted or p.200 "Copy Settings...
... Waste Toner Bottle The waste toner bottle has been installed incorrectly. Prepare a new waste toner bottle. 295 See p.299 "Replacing Print Cartridges". prepunched. • Specify the valid paper type for the tray selected for printing copies in the per - • Specify the ...See p.304 "Replacing the Waste Toner Bottle". representative. Life End Waste Toner Bottle The waste toner bottle is full. Life End X Toner Cartridge The machine has run out of data. See p.304 "Replacing the Waste Toner Bottle". See cycled, color, preprinted or p.200 "Copy Settings...
User Guide
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Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. A non-supported print cartridge is installed. machine. See p.272 "Removing Printing Jams".
Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. A non-supported print cartridge is installed. machine. See p.272 "Removing Printing Jams".
User Guide
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...when exposed to an open flame. Dispose used toner is swallowed, dilute by drinking a large amount of water. Important ❒ Store print cartridges in a place with local regulations. • Do not store toner, used toner gets into your eyes, flush immediately with your office products... that might result from the use genuine toner from the supplier. ❒ The supplier shall not be necessary. Replacing Print Cartridges Replacing Print Cartridges R WARNING: • Do not incinerate used toner is inhaled, gargle with plenty of water and move into contact with ...
...when exposed to an open flame. Dispose used toner is swallowed, dilute by drinking a large amount of water. Important ❒ Store print cartridges in a place with local regulations. • Do not store toner, used toner gets into your eyes, flush immediately with your office products... that might result from the use genuine toner from the supplier. ❒ The supplier shall not be necessary. Replacing Print Cartridges Replacing Print Cartridges R WARNING: • Do not incinerate used toner is inhaled, gargle with plenty of water and move into contact with ...
User Guide
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...driver. ❒ If black toner runs out, you cannot print in black and white or color until the black print cartridge is replaced. 300 BAA162S ❒ When removing print cartridges, be careful not to touch the Laser Scanning Unit on the underside of the following messages appear on the screen: "..." Important ❒ Do not allow paper clips, staples, or other small objects to fall inside the ma- chine. ❒ Do not expose the print cartridge without its cover to Black and White using just the black toner. Change the color mode setting to direct sunlight for a long time. ❒ Do...
...driver. ❒ If black toner runs out, you cannot print in black and white or color until the black print cartridge is replaced. 300 BAA162S ❒ When removing print cartridges, be careful not to touch the Laser Scanning Unit on the underside of the following messages appear on the screen: "..." Important ❒ Do not allow paper clips, staples, or other small objects to fall inside the ma- chine. ❒ Do not expose the print cartridge without its cover to Black and White using just the black toner. Change the color mode setting to direct sunlight for a long time. ❒ Do...
User Guide
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... and pull it out of the plas- Doing so can cause remaining toner to leak. 9 • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is closed. Make sure that the exposure glass cover ...then carefully raise the top cover. ASH006S 301 BPC043S • Do not shake the removed print cartridge. tic bag. C Take the new print cartridge out of cyan (C), magenta (M), yellow (Y), and black (K). From the rear, the print cartridges are installed in the order of the box, and then take it out. Replacing Print...
... and pull it out of the plas- Doing so can cause remaining toner to leak. 9 • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is closed. Make sure that the exposure glass cover ...then carefully raise the top cover. ASH006S 301 BPC043S • Do not shake the removed print cartridge. tic bag. C Take the new print cartridge out of cyan (C), magenta (M), yellow (Y), and black (K). From the rear, the print cartridges are installed in the order of the box, and then take it out. Replacing Print...