Troubleshooting Guide
Page 2
PAPER FEED SUBJECT Jam Jam Jam Jam Jam Jam A, B, C Jam indicated but is not jammed CAUSE Engine firmware SR790 software bug Defective lot of the Paper Exit Sensor is no jam SYMPTOM After recovering from a staple jam After Paper Jam 62 occurs for the first time, Paper Jam 17 occurs continually at the factory Install version 5....guide plate with SR790 Duplex, folder (D029 only) After Paper Jam 62 occurs for more information. NOTE Refer to TSB B408 - 011 JAM 17 AT REGISTRATI ON ROLLER for the first time, Paper Jam 17 occurs continually at the registration roller and Bridge Transport when...
PAPER FEED SUBJECT Jam Jam Jam Jam Jam Jam A, B, C Jam indicated but is not jammed CAUSE Engine firmware SR790 software bug Defective lot of the Paper Exit Sensor is no jam SYMPTOM After recovering from a staple jam After Paper Jam 62 occurs for the first time, Paper Jam 17 occurs continually at the factory Install version 5....guide plate with SR790 Duplex, folder (D029 only) After Paper Jam 62 occurs for more information. NOTE Refer to TSB B408 - 011 JAM 17 AT REGISTRATI ON ROLLER for the first time, Paper Jam 17 occurs continually at the registration roller and Bridge Transport when...
Troubleshooting Guide
Page 21
...or later. After the machine recovers from Energy Saver Mode When a print job is interrupted by a paper full condition (during a booklet job) or a toner end condition, after the jam is cleared. Install version 1.55:08 or later. NOTE Refer to automatically start up Continuous printing of ...IPDS jobs for more information. System/Copy Install version 1.22 or firmware later. If a paper jam occurs when printing from the USB2.0/SD Slot option Repeatedly inserting and removing a USB device When a print job is interrupted by...
...or later. After the machine recovers from Energy Saver Mode When a print job is interrupted by a paper full condition (during a booklet job) or a toner end condition, after the jam is cleared. Install version 1.55:08 or later. NOTE Refer to automatically start up Continuous printing of ...IPDS jobs for more information. System/Copy Install version 1.22 or firmware later. If a paper jam occurs when printing from the USB2.0/SD Slot option Repeatedly inserting and removing a USB device When a print job is interrupted by...
