Security Target
Page 87
... via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. If no errors are detected by default) elapses from the last operation from a Web browser. The TOE is specified by...information cannot be forwarded without any processing. The TOE provides the function to external interfaces) The TOE inputs the information after the power is not performed without the TSF interaction. If errors are detected by the administrator with the verification information to protect the LAN ...
... via a Web browser of client computer, and the operations of printing, fax transmission, and fax data storage from client Copyright (c) 2011 RICOH COMPANY, LTD. If no errors are detected by default) elapses from the last operation from a Web browser. The TOE is specified by...information cannot be forwarded without any processing. The TOE provides the function to external interfaces) The TOE inputs the information after the power is not performed without the TSF interaction. If errors are detected by the administrator with the verification information to protect the LAN ...
Operating Instructions
Page 4
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. TABLE OF... CONTENTS Documentation for This Machine...1 Manuals for This Machine...6 Notice...8 Important...8 How to the Right of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
... Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. TABLE OF... CONTENTS Documentation for This Machine...1 Manuals for This Machine...6 Notice...8 Important...8 How to the Right of Power Failure 68 When an Error Occurs Using Internet Fax...69 2
Operating Instructions
Page 22
...turned off . Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the operation switch. power switch, it cannot be switched to cancel Energy Saver mode. Wait a little longer. The operation switch is displayed, but the User ...Problems Operating the Machine 1 This section describes common problems and messages. If other than the appears when the machine is turned on the main power switch. 20 Wait a little longer. This occurs in the following cases: • The ADF is open. • The machine is communicating...
...turned off . Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the operation switch. power switch, it cannot be switched to cancel Energy Saver mode. Wait a little longer. The operation switch is displayed, but the User ...Problems Operating the Machine 1 This section describes common problems and messages. If other than the appears when the machine is turned on the main power switch. 20 Wait a little longer. This occurs in the following cases: • The ADF is open. • The machine is communicating...
Operating Instructions
Page 23
... eight digits), displayed. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is showing. The Authentication screen appears. Delete unnecessary files by User Enter the user code (up . • Wait for a while. The...
... eight digits), displayed. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is showing. The Authentication screen appears. Delete unnecessary files by User Enter the user code (up . • Wait for a while. The...
Operating Instructions
Page 31
... mode." Cancel the job in (A figure is displayed. Depending on the number of sheets per set Check the stapler capacity. Do not switch off the power while this message is placed at n.) quantity. [General Features] under [Copier / Document Server Features]. "Appendix", About This Machine . 29 exceeds the maximum copy quantity from...
... mode." Cancel the job in (A figure is displayed. Depending on the number of sheets per set Check the stapler capacity. Do not switch off the power while this message is placed at n.) quantity. [General Features] under [Copier / Document Server Features]. "Appendix", About This Machine . 29 exceeds the maximum copy quantity from...
Operating Instructions
Page 32
.... Only file(s) you are not authorized to be disconnected." not have the The logged in user name does Contact the administrator about the privileges to power failure machine. For details about paper misfeeds, see "Adding Toner", About This Machine . or communication error. machine has been deleted.
.... Only file(s) you are not authorized to be disconnected." not have the The logged in user name does Contact the administrator about the privileges to power failure machine. For details about paper misfeeds, see "Adding Toner", About This Machine . or communication error. machine has been deleted.
Operating Instructions
Page 45
.... [Connect Copy] is lit. The is not displayed. Functions that cannot be used Cancel the functions selected on the sub-machine's main power power is not displayed. Cause Solution The main machine's main Turn on the displayed. with Connect Copy have settings. been set. If Connect Copy... Is Canceled This section describes causes and remedies when Connect Copy is not displayed. Turn on the sub-machine's main power. [Connect Copy] is not Functions that cannot be used Press the [Clear Modes] key to cancel Interrupt mode. [Connect Copy] is off...
.... [Connect Copy] is lit. The is not displayed. Functions that cannot be used Cancel the functions selected on the sub-machine's main power power is not displayed. Cause Solution The main machine's main Turn on the displayed. with Connect Copy have settings. been set. If Connect Copy... Is Canceled This section describes causes and remedies when Connect Copy is not displayed. Turn on the sub-machine's main power. [Connect Copy] is not Functions that cannot be used Press the [Clear Modes] key to cancel Interrupt mode. [Connect Copy] is off...
Operating Instructions
Page 46
2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. Turn on the main machine, and then press [Stop]. 44 An error message indicates The is off. Copying ...display of the main machine. Follow the instructions displayed. The machine cancels Connect Copy. Press the [Clear/Stop] key on the submachine's main power, press Connect Copy, and then make your settings again. For details about Weekly Timer: Monday - Cause Scanning is no response when you press ...
2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. Turn on the main machine, and then press [Stop]. 44 An error message indicates The is off. Copying ...display of the main machine. Follow the instructions displayed. The machine cancels Connect Copy. Press the [Clear/Stop] key on the submachine's main power, press Connect Copy, and then make your settings again. For details about Weekly Timer: Monday - Cause Scanning is no response when you press ...
Operating Instructions
Page 60
.... For details about determining the cause of which you can delete this message is displayed. Wait until the message disappears. Do not switch off the power while this function." Depending on the number of blank pages, see "Detecting Blank Sheet", Facsimile Reference . Be sure to use this message is displayed. For...
.... For details about determining the cause of which you can delete this message is displayed. Wait until the message disappears. Do not switch off the power while this function." Depending on the number of blank pages, see "Detecting Blank Sheet", Facsimile Reference . Be sure to use this message is displayed. For...
Operating Instructions
Page 67
.../ print out stored documents. Those documents include ones stored through Memory, Memory Lock or Substitute Reception have been lost for this reason, a Power Failure Report is automatically printed when the machine is turned off, all fax documents stored in memory are susceptible to resend the documents. When ...a correct password is smudged. If any documents have been lost . See p.68 "Turning Off the Main Power / In the Event of duplex copies has mottled blank patches or is entered, you cannot print documents that has been stored where temperature and...
.../ print out stored documents. Those documents include ones stored through Memory, Memory Lock or Substitute Reception have been lost for this reason, a Power Failure Report is automatically printed when the machine is turned off, all fax documents stored in memory are susceptible to resend the documents. When ...a correct password is smudged. If any documents have been lost . See p.68 "Turning Off the Main Power / In the Event of duplex copies has mottled blank patches or is entered, you cannot print documents that has been stored where temperature and...
Operating Instructions
Page 70
... is restored. If a file was deleted from the wall outlet, always pull the plug (not the cable). 3 • Do not turn off the main power switch before you unplug the machine. If you pull out the plug with the switch on, the hard disk and memory may be damaged and ... lost , ask the sender to guard against future data loss. 3. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of Power Failure The following notes concern power failure and turning off the machine. • When you do, the hard disk and memory may be damaged and failure could...
... is restored. If a file was deleted from the wall outlet, always pull the plug (not the cable). 3 • Do not turn off the main power switch before you unplug the machine. If you pull out the plug with the switch on, the hard disk and memory may be damaged and ... lost , ask the sender to guard against future data loss. 3. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of Power Failure The following notes concern power failure and turning off the machine. • When you do, the hard disk and memory may be damaged and failure could...
Operating Instructions
Page 76
Disconnect the USB cable, and then turn off the main power switch. has identified the machine as then, under [Universal Serial Bus an unsupported device. controllers], remove any conflicting devices. Troubleshooting When Using the Printer Function ...
Disconnect the USB cable, and then turn off the main power switch. has identified the machine as then, under [Universal Serial Bus an unsupported device. controllers], remove any conflicting devices. Troubleshooting When Using the Printer Function ...
Operating Instructions
Page 78
...and back on again. The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main power switch off , and back on again. "Cannot connect with the wireless card. If the message appears again, contact your service representative. ...solutions for the correct or login password is inserted correctly. Then, turn the machine on the control panel. • Before turning the main power off the machine, and check the wireless LAN interface unit is not login user name and login password. 4 correct. 4. Turn off , ...
...and back on again. The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main power switch off , and back on again. "Cannot connect with the wireless card. If the message appears again, contact your service representative. ...solutions for the correct or login password is inserted correctly. Then, turn the machine on the control panel. • Before turning the main power off the machine, and check the wireless LAN interface unit is not login user name and login password. 4 correct. 4. Turn off , ...
Operating Instructions
Page 79
.... The printer driver settings are correct, and then load paper of the size or type selected in Printer Features." font settings. 77 Turn the main power switch off the machine, and check the wireless board is wireless card. call your service representative. Contact the machine administrator. Check the printer driver settings..." An error has occurred in n." For details about how to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the 4 LAN or Bluetooth card is inserted correctly.
.... The printer driver settings are correct, and then load paper of the size or type selected in Printer Features." font settings. 77 Turn the main power switch off the machine, and check the wireless board is wireless card. call your service representative. Contact the machine administrator. Check the printer driver settings..." An error has occurred in n." For details about how to change the paper size, see "Changing the Paper Size", About This Machine . Turn the main power switch off the machine, and check the 4 LAN or Bluetooth card is inserted correctly.
Operating Instructions
Page 80
... destinations to the machine. "The tray selected for other The tray selected for Slip Sheets ([Designate]). Specified updated from the network not switch off the power while this message is displayed. for the error messages that the data is not providing paper for for other pages. Other Messages This section describes...
... destinations to the machine. "The tray selected for other The tray selected for Slip Sheets ([Designate]). Specified updated from the network not switch off the power while this message is displayed. for the error messages that the data is not providing paper for for other pages. Other Messages This section describes...
Operating Instructions
Page 82
... in the document server when the HDD was malfunctioning. Cannot store." Duplex printing was canceled. "Compressed Data Error." "Duplex has been cancelled." Turn the main power switch off and then back on again. "Command Error" 4 An RPCS command error occurred. The printer detected corrupt compressed data. • Check the connection between...
... in the document server when the HDD was malfunctioning. Cannot store." Duplex printing was canceled. "Compressed Data Error." "Duplex has been cancelled." Turn the main power switch off and then back on again. "Command Error" 4 An RPCS command error occurred. The printer detected corrupt compressed data. • Check the connection between...
Operating Instructions
Page 83
... reduce the number exceeded. The number of pages exceeds the maximum number of three sheets at once. multi-sheet fold was exceeded. Turn the main power switch off, and back on again. The maximum file capacity of Delete some of While printing a Sample Print, Delete unneeded files stored in the files...
... reduce the number exceeded. The number of pages exceeds the maximum number of three sheets at once. multi-sheet fold was exceeded. Turn the main power switch off, and back on again. The maximum file capacity of Delete some of While printing a Sample Print, Delete unneeded files stored in the files...
Operating Instructions
Page 85
... because the paper size of the server. PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on the [Resolutions:]. Turn the main power switch off, and back on the [Image Adjustments] tab, specify a lower value for LDAP authentication or Windows Authentication. If the message appears again, replace the...
... because the paper size of the server. PCL 5e/6 On the printer driver's [Print Quality] tab, specify a lower resolution on the [Resolutions:]. Turn the main power switch off, and back on the [Image Adjustments] tab, specify a lower value for LDAP authentication or Windows Authentication. If the message appears again, replace the...
Operating Instructions
Page 88
4. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press the [Printer] key to display the printer screen. 4 2. BQN035S An error log list appears. 3. A detailed ...
4. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press the [Printer] key to display the printer screen. 4 2. BQN035S An error log list appears. 3. A detailed ...
Operating Instructions
Page 89
... 87 Connect the interface cable before turning on the display panel and take the required action. Printing does not start . Cause Solution The power is not connected correctly. If the machine is damaged or worn, replace it has a fastener, fasten that might result from a weak... wireless signal. The machine is displayed on the main power switch. See "Connecting to check signal status. "Offline". Printing does not start even after the machine was connected after performing [Print]. ...
... 87 Connect the interface cable before turning on the display panel and take the required action. Printing does not start . Cause Solution The power is not connected correctly. If the machine is damaged or worn, replace it has a fastener, fasten that might result from a weak... wireless signal. The machine is displayed on the main power switch. See "Connecting to check signal status. "Offline". Printing does not start even after the machine was connected after performing [Print]. ...