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Zenith ZD300 Support Question

Zenith ZD300 Support Question

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Question posted by igorgoldfarb on February 24th, 2024

Dehumidifier Does Not Collect Water And Stops Running After A Couple Of Minutes

Hello, My dehumidifier ZD300 does not collect water. It starts working, everything looks normal and it stops after a couple minutes. No water is collected. The control panel looks normal, no error codes, all lights act normally.Any idea what could go wrong?Thank you in advance for the advice.Igor

Current Answers

Answer #1: Posted by Reshu on February 25th, 2024 2:48 AM
Reshu

Member since:
February 21st, 2024

Points: 100
100
points
I understand you're having trouble with your Zenith ZD300 dehumidifier and are looking for the manual and some troubleshooting advice. Here's what I can help you with:

Obtaining the Manual:

  • Zenith Website: The official Zenith website doesn't seem to offer manuals for older models like the ZD300.
  • Third-Party Websites: You may be able to find a downloadable manual on third-party websites like ManualsLib (https://www.manualslib.com/) or Appliance Manuals (http://homeappliance.manualsonline.com/).
  • Contact Zenith Support: You can try contacting Zenith support directly through their website (https://www.zenithappliance.co.uk/) or by phone at 01202 211 360 (UK) or 1-800-237-7374 (US). They might be able to provide you with a digital or physical copy of the manual.

Troubleshooting:

While I can't offer specific troubleshooting steps without the manual, here are some general things you can check:

  • Water Bucket: Ensure the water bucket is properly inserted and not full. Empty and clean the bucket if necessary.
  • Drain Hose: If your model has a drain hose, make sure it's not clogged or kinked.
  • Air Filter: Check if the air filter is dirty and clean or replace it if needed. A clogged filter can reduce airflow and affect performance.
  • Condenser Coils: Clean the condenser coils located on the back of the unit regularly to remove dust and debris.
  • Error Codes: Although you mentioned no error codes, double-check the control panel for any subtle indicators. Some models might have hidden codes or blinking lights that signal an issue.

Additional Tips:

  • Reset the Unit: Try unplugging the unit for a few minutes and then plugging it back in to see if it resets.
  • Consult a Professional: If you've tried these troubleshooting steps and the issue persists, it's recommended to consult a qualified appliance technician for further diagnosis and repair.


reshu

Related Zenith ZD300 Manual Pages

Owners Manual - Page 2

...'s Name Date Purchased s Staple your receipt to this unit. • The dehumidifier is to be replaced, replacement work shall be supervised to ensure that they do not play with the dehumidifier. • When the power cord is not intended for warranty issues. Dehumidifier Owner's Manual TABLE OF CONTENTS Safety Precautions 3 Prior to Operation 7 Instruction...
Owners Manual - Page 3

.... the seriousness is classified by inserting or pulling out the power plug. • It will cause electric shock or fire. Gasolin Do not operate or stop the unit by the following instructions must be followed. NO Owner's Manual 3 ENGLISH Safety Precautions Safety Precautions Read all instruction before using I To prevent injury...
Owners Manual - Page 4

...• No grounding may cause explosion, fire, and burn. Do not clean the dehumidifier with water. • Water may cause electric shock. Contact service center after taking the power-plug out from it....nO/Onf/fOff HigLhow Fan Speed Timer HuCmoindtirtoyl Bucket full If water enters the product, turn off the dehumidifier's power switch. Do not operate with other appliances. •...
Owners Manual - Page 5

.../Of ff Timer Bucket full Turn off the main power switch when not using the dehumidifier for the area you want to dehumidify. • It is not designed to be operated in vain and it when the water collection bucket is the correct size for a long time. • It will waste power consumption in...
Owners Manual - Page 6

.... Safety Precautions ■Operation Use a soft cloth to prevent water from collecting on the floor. • The appearance of the dehumidifier may deteriorate, change color, or develop surface flaws. •...the pet or plant. Do not use appliance not precision equipment. Do not use the water collected in the bucket for special purposes such as pets, foods, precision machinery, or art...
Owners Manual - Page 7

...non-specified special purposes (e.g. Ventilate the room when the dehumidifier is being cleaned. Such usage could be inadequate. 3. Exposure to water can occur when handling sharp metal edges. 2. There... devices. preserving precision devices, food, pets, plants, and art objects). Do not start/stop operation by plugging/unplugging the power cord. 6. Do not expose occupants, pets, or...
Owners Manual - Page 8

This guide acts as a guide to help to the risk of electric shock. NOTICE This symbol indicates special notes. Instruction ...appliance should be installed in this Manual This symbol alerts you to hazards that could cause harm to the dehumidifier. Control panel Front Grille Air Filter Handle 2 h4r.hOr.nO/Onf/Of ff Timer Fan Speed LoHwigh Auto Restart CoHnutmroidl ity Bucket full...
Owners Manual - Page 9

... power outlet does not include a grounding slot, have the wall receptacle and circuit checked by a qualified electrician. WARNING: If you have any doubt whether the dehumidifier is grounded through the house wiring. WARNING: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the...
Owners Manual - Page 10

... Adapter We strongly discourage the use only a UL-listed adapter, available from the adapter, use of an extension cord due to potential safety hazards. 10 Dehumidifier For temporary connections, use of an Extension Cord We strongly discourage the use one hand on each to avoid damaging the ground terminal. Avoid frequently...
Owners Manual - Page 11

...key --- The cycle will run by indicator lights marked "High" and "Low". 5. TO OPERATE THE DEHUMIDIFIER: 1. Press the TIMER key, to 4hr.On/Off. 6. AUTO RESTART --- NOTICE Water bucket must be set the...full and needs to set for normal operation. • For less humidity, press the HUMIDITY CONTROL key. • For higher humidity, press the HUMIDITY CONTROL key. 3. Press the POWER ...
Owners Manual - Page 12

.... (Fig3-1,3-2) HOSE CONNECTOR Fig3-2 Fig3-1 4. The light will be replaced in the proper position for the dehumidifier to break. 2. Operating Instructions Automatic shut off The dehumidifier will turn off automatically when the bucket is full, or when the bucket is not in the proper position. Water level control switch Disposing of garden hose to the...
Owners Manual - Page 13

...Of ff Timer Fan Speed LoHwigh Auto Restart CoHnutmroidl ity Bucket full NOTICE The height of the dehumidifier with a cloth dampened in the bucket. 3. NOTICE Clean the bucket by wiping with a ...nO/Onf/Of ff High Low Fan Speed Timer Auto Restart Installing the dehumidifier properly 1. When installing the dehumidifier on the bottom side of bucket 1. Brush off the residue in ...
Owners Manual - Page 14

... the inspection is designed to follow the above . 2. Fins are sharp. Pull out the air filter as shown above precautions could result in place. 14 Dehumidifier Remove water bucket from receptacle before performing any maintenance. • Be careful when cleaning the coils. Replace it . It needs practically no attention. Cleaning the front...
Owners Manual - Page 15

... usually disappear within 60 minutes. • This is normal. • Check the hose if one is attached. • See Removing and Emptying The Water Bucket. • Change the humidity setting. • Change the humidity setting. ENGLISH Troubleshooting Maintenance and Service The dehumidifier may be operating abnormally when: Problem Dehumidifier does not start Dehumidifier does not dry the...
Owners Manual - Page 32

...effective only when used in material or workmanship under normal use for other than intended purpose. 3. TO ...Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or...the menu, and have product type (Dehumidifier), model number, serial number, and ZIP code ready. Therefore, the cost of repair...

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