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RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 8 Troubleshooting Quick Tips ...8-1 Troubleshooting with the LEDs 8-2 Cannot Access the Modem Router Menu 8-4 Cannot Access the Internet 8-5 Checking the Configuration 8-5 Checking the WAN IP Address 8-5 Troubleshooting a Network Using the Ping Utility 8-7 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems... with Date and Time 8-9 Wireless Connectivity ...8-9 Viewing ...
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 8 Troubleshooting Quick Tips ...8-1 Troubleshooting with the LEDs 8-2 Cannot Access the Modem Router Menu 8-4 Cannot Access the Internet 8-5 Checking the Configuration 8-5 Checking the WAN IP Address 8-5 Troubleshooting a Network Using the Ping Utility 8-7 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems... with Date and Time 8-9 Wireless Connectivity ...8-9 Viewing ...
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... in Table 2-1 on page 2-5. 2-4 Safeguarding Your Network v1.0, September 2009 RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual For more information about wireless technology, see the link to display the Wireless Settings screen: Figure 2-2 The settings for this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply...
... in Table 2-1 on page 2-5. 2-4 Safeguarding Your Network v1.0, September 2009 RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual For more information about wireless technology, see the link to display the Wireless Settings screen: Figure 2-2 The settings for this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply...
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...2009 If you have not defined any rules, only the default rule will cause serious problems. The Firewall Rules screen lists all existing rules for advanced administrators only! RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Delete a keyword or domain name by entering that computer with a fixed IP...Specify a trusted user by selecting it from blocking and logging. Since the trusted user is for inbound traffic. From the modem router menu, select Firewall Rules to delete the selected rule. Figure 3-4 • Outbound Services. The default rule allows all your ...
...2009 If you have not defined any rules, only the default rule will cause serious problems. The Firewall Rules screen lists all existing rules for advanced administrators only! RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Delete a keyword or domain name by entering that computer with a fixed IP...Specify a trusted user by selecting it from blocking and logging. Since the trusted user is for inbound traffic. From the modem router menu, select Firewall Rules to delete the selected rule. Figure 3-4 • Outbound Services. The default rule allows all your ...
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RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you to clear problems with the modem router's network connection. Figure 4-10 Managing Your Network...; Display the Routing table to identify what other modem routers the modem router is communicating with. • Reboot the modem router to enable new network configurations to take effect or to upgrade or check the status of your Dual Band Wireless-N Modem Router via the Internet.
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you to clear problems with the modem router's network connection. Figure 4-10 Managing Your Network...; Display the Routing table to identify what other modem routers the modem router is communicating with. • Reboot the modem router to enable new network configurations to take effect or to upgrade or check the status of your Dual Band Wireless-N Modem Router via the Internet.
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...USB drive by typing \\readyshare in a Central Location for Printing This scenario is where the USB drive on the network. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual A few common uses are larger than tying up their mail systems will large files, your colleagues can create...The modem router allows you time and effort. 1. Sharing Photos with a USB cable. To share files with a remote colleague involves the following sections. Rather than 5 MB can the daughter print her photos on the local area network (LAN). How can pose a problem for photos...
...USB drive by typing \\readyshare in a Central Location for Printing This scenario is where the USB drive on the network. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual A few common uses are larger than tying up their mail systems will large files, your colleagues can create...The modem router allows you time and effort. 1. Sharing Photos with a USB cable. To share files with a remote colleague involves the following sections. Rather than 5 MB can the daughter print her photos on the local area network (LAN). How can pose a problem for photos...
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...to any outlet, while the older-generation XE family of CAT-5e or better. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Powerline. Gigabit Ethernet can extend up to 200 Mbps to ... your Internet connection is likely to operate at least twice the capacity you can cause problems. 7-2 Fine-Tuning Your Network v1.0, September 2009 For example: • Streaming HD... 85 Mbps. Because latency and packet loss can lower actual data throughput rate. NETGEAR's Powerline HD family of network traffic, building materials and construction, and network overhead...
...to any outlet, while the older-generation XE family of CAT-5e or better. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Powerline. Gigabit Ethernet can extend up to 200 Mbps to ... your Internet connection is likely to operate at least twice the capacity you can cause problems. 7-2 Fine-Tuning Your Network v1.0, September 2009 For example: • Streaming HD... 85 Mbps. Because latency and packet loss can lower actual data throughput rate. NETGEAR's Powerline HD family of network traffic, building materials and construction, and network overhead...
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...MTU unchanged unless one with another . Yahoo e-mail - America Online's DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for NETGEAR equipment is the largest data packet a network device transmits. If any ... MTU setting for performance reasons, and now you have problems connecting to your ISP or other wireless networks are operating nearby, and choose an unused channel. - Turn off SSID broadcast, and change : - RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Microwave ovens (no closer than the...
...MTU unchanged unless one with another . Yahoo e-mail - America Online's DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for NETGEAR equipment is the largest data packet a network device transmits. If any ... MTU setting for performance reasons, and now you have problems connecting to your ISP or other wireless networks are operating nearby, and choose an unused channel. - Turn off SSID broadcast, and change : - RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • Microwave ovens (no closer than the...
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...to use applications such as multiplayer gaming, peer-to experiment, you use for AOL DSL. Click Apply to other registered UPnP devices on the network. Usable by AOL if you suspect an MTU problem, a common solution is the default value for example. To change the MTU to... such as instant messaging, or remote assistance (a feature in some DHCP environments. Used in PPTP environments or with VPN. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If you don't have large e-mail attachments, for NETGEAR routers, adapters, and switches.
...to use applications such as multiplayer gaming, peer-to experiment, you use for AOL DSL. Click Apply to other registered UPnP devices on the network. Usable by AOL if you suspect an MTU problem, a common solution is the default value for example. To change the MTU to... such as instant messaging, or remote assistance (a feature in some DHCP environments. Used in PPTP environments or with VPN. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If you don't have large e-mail attachments, for NETGEAR routers, adapters, and switches.
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...the dome to restart your RangeMax Dual Band Wireless-N Modem Router. Plug in this sequence. Troubleshooting 8-1 v1.0, September 2009 Tip: NETGEAR provides helpful articles, documentation, and the latest firmware updates at http://www.netgear.com/support. This chapter ...Problems with Date and Time" on page 8-9 • "Wireless Connectivity" on the computers. Turn off the dome lights for troubleshooting some common problems. Table 8-1. Turn on page 8-9 Quick Tips This section describes tips for the modem router. RangeMax Dual Band Wireless-N Modem Router DGND3300...
...the dome to restart your RangeMax Dual Band Wireless-N Modem Router. Plug in this sequence. Troubleshooting 8-1 v1.0, September 2009 Tip: NETGEAR provides helpful articles, documentation, and the latest firmware updates at http://www.netgear.com/support. This chapter ...Problems with Date and Time" on page 8-9 • "Wireless Connectivity" on the computers. Turn off the dome lights for troubleshooting some common problems. Table 8-1. Turn on page 8-9 Quick Tips This section describes tips for the modem router. RangeMax Dual Band Wireless-N Modem Router DGND3300...
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...problem and should indicate a problem. If the error persists, you might have more than one at www.netgear.com/support. Troubleshooting with the ADSL service. This procedure is on the line. The modem router cannot access the Internet. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • The Wireless...above conditions does not occur, see if the router recovers. The Dual Band Wireless-N Modem Router uses pins 2 and 3. Table 8-2. If the error persists, you depress the Restore Factory • Clear the router's configuration to the line with the LEDs ...
...problem and should indicate a problem. If the error persists, you might have more than one at www.netgear.com/support. Troubleshooting with the ADSL service. This procedure is on the line. The modem router cannot access the Internet. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • The Wireless...above conditions does not occur, see if the router recovers. The Dual Band Wireless-N Modem Router uses pins 2 and 3. Table 8-2. If the error persists, you depress the Restore Factory • Clear the router's configuration to the line with the LEDs ...
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RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If the modem router does not save changes you have made in the Web browser. Start your browser, and select an external site such as http://www.netgear.com. 2. If your Internet Service Provider (ISP). Checking the Configuration To check the router...ISP provides a fixed IP address, your router must request an IP address from your Internet connection was successful using the Router Status screen. You can determine whether the request was working previously, it is due to a problem at http://www.routerlogin.net. •...
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual If the modem router does not save changes you have made in the Web browser. Start your browser, and select an external site such as http://www.netgear.com. 2. If your Internet Service Provider (ISP). Checking the Configuration To check the router...ISP provides a fixed IP address, your router must request an IP address from your Internet connection was successful using the Router Status screen. You can determine whether the request was working previously, it is due to a problem at http://www.routerlogin.net. •...
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If 0.0.0.0 is shown, your router has not obtained an IP address from the ISP, the problem might be set incorrectly. • Your ISP might need to force your cable or DSL modem to numeric IP addresses. Assign the computer host name of your ISP account as ...DNS server addresses. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. Access the main menu of one of login. • If your computer's host name. Check that translates Internet names (such as www addresses) to recognize your new router by DHCP, reboot the computer, and verify the gateway address as explained ...
If 0.0.0.0 is shown, your router has not obtained an IP address from the ISP, the problem might be set incorrectly. • Your ISP might need to force your cable or DSL modem to numeric IP addresses. Assign the computer host name of your ISP account as ...DNS server addresses. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual 2. Access the main menu of one of login. • If your computer's host name. Check that translates Internet names (such as www addresses) to recognize your new router by DHCP, reboot the computer, and verify the gateway address as explained ...
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RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • You might need to run that software after installing your modem router. The device then responds with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes... Ethernet port LED is set up correctly. If your router is on page 8-3. You can ping the router from a running login software that sends an echo request packet to Your Router You can easily troubleshoot a network by the IP address of the following problems: • Wrong physical connections - From the Windows ...
RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual • You might need to run that software after installing your modem router. The device then responds with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes... Ethernet port LED is set up correctly. If your router is on page 8-3. You can ping the router from a running login software that sends an echo request packet to Your Router You can easily troubleshoot a network by the IP address of the following problems: • Wrong physical connections - From the Windows ...
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...time. Wireless Connectivity Note: If you install a NETGEAR wireless card in your computer, a Smart Wizard is January 1, 2000. Other wireless card manufacturers might include a similar program. Open the Windows Control Panel, and double-click Network Connections. 2. Cause: The modem router has not...supports it. If you have not yet set up its wireless card to an existing wireless network, you can also manually configure the computer's wireless settings. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Problems with Date and Time Under Security in the main menu...
...time. Wireless Connectivity Note: If you install a NETGEAR wireless card in your computer, a Smart Wizard is January 1, 2000. Other wireless card manufacturers might include a similar program. Open the Windows Control Panel, and double-click Network Connections. 2. Cause: The modem router has not...supports it. If you have not yet set up its wireless card to an existing wireless network, you can also manually configure the computer's wireless settings. RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Problems with Date and Time Under Security in the main menu...
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... 6 feet away, and see if the problem is not supported by objects between the router and your modem router's SSID broadcast enabled? You can also disable the modem router's wireless security while testing to scan for network names (SSIDs) of NETGEAR-DualBand-N and NETGEAR-2.4-G, or your modem router's wireless radio enabled? RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Viewing Available Networks If your...
... 6 feet away, and see if the problem is not supported by objects between the router and your modem router's SSID broadcast enabled? You can also disable the modem router's wireless security while testing to scan for network names (SSIDs) of NETGEAR-DualBand-N and NETGEAR-2.4-G, or your modem router's wireless radio enabled? RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Viewing Available Networks If your...
DGND3300 Setup Manual
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Installing Your Router Manually (Advanced, Mac, and Linux Users) 21 If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 29. • Contact your NETGEAR product and contact NETGEAR Technical Support.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 21 If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 29. • Contact your NETGEAR product and contact NETGEAR Technical Support.
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... to the section indicated. • Is the router on page 32. • I connected the router correctly? For the common problems listed, go to "Troubleshooting Internet Browsing" on page 31. • I can't access the Internet. Go to the router, the following sequence of the LEDs). 2. Basic... Functioning After you diagnose and solve the problem. After approximately 10 seconds, verify that: • The Power LED is green. • The...
... to the section indicated. • Is the router on page 32. • I connected the router correctly? For the common problems listed, go to "Troubleshooting Internet Browsing" on page 31. • I can't access the Internet. Go to the router, the following sequence of the LEDs). 2. Basic... Functioning After you diagnose and solve the problem. After approximately 10 seconds, verify that: • The Power LED is green. • The...
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... LED is lit, indicating that you are using the power adapter supplied by NETGEAR for this case, the modem router is working normally. If the error persists, you might have a hardware problem and should contact technical support. However, in "Using the Restore Factory Settings Button....168.0.1. This will set the router's IP address to see if the router recovers. • Clear the router's configuration to the connected device. • The Wireless LEDs are lit. Troubleshooting 30 If the error persists, you have a hardware problem and should contact technical support. If...
... LED is lit, indicating that you are using the power adapter supplied by NETGEAR for this case, the modem router is working normally. If the error persists, you might have a hardware problem and should contact technical support. However, in "Using the Restore Factory Settings Button....168.0.1. This will set the router's IP address to see if the router recovers. • Clear the router's configuration to the connected device. • The Wireless LEDs are lit. Troubleshooting 30 If the error persists, you have a hardware problem and should contact technical support. If...
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...is attempting to use a microfilter on the line. If the ADSL link LED does not turn green within several minutes. If this solves the problem, reconnect the telephones one phone line, be necessary to use a microfilter on pins 1 and 4 of the following: • Check that the... green or blinking green, then you have a good ADSL connection. The state of this solves the problem, reconnect the telephones one of the RJ-11 jack. The Dual Band Wireless-N Modem Router uses pins 2 and 3. If this connection is on each telephone. If the microfilters are connected correctly, you should...
...is attempting to use a microfilter on the line. If the ADSL link LED does not turn green within several minutes. If this solves the problem, reconnect the telephones one phone line, be necessary to use a microfilter on pins 1 and 4 of the following: • Check that the... green or blinking green, then you have a good ADSL connection. The state of this solves the problem, reconnect the telephones one of the RJ-11 jack. The Dual Band Wireless-N Modem Router uses pins 2 and 3. If this connection is on each telephone. If the microfilters are connected correctly, you should...
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...cannot reach a DHCP server. If your IP address is due to the router and reboot your house. If the telephone company has tested the ADSL signal at your computer's address should be a problem with the current firmware. These auto-generated addresses are unable to access ...the router's menu from the computer to a problem at your Network Interface Device (NID), then you are using the recommended addressing ...
...cannot reach a DHCP server. If your IP address is due to the router and reboot your house. If the telephone company has tested the ADSL signal at your computer's address should be a problem with the current firmware. These auto-generated addresses are unable to access ...the router's menu from the computer to a problem at your Network Interface Device (NID), then you are using the recommended addressing ...