Clearing Jams Guide
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...menus. • Store paper per the manufacturer's recommendations. The following hints can occur and the location of each jam: Jam numbers Area 1 200-202 Printer 2 230-239 Duplex unit 3 240-249 Paper tray 4 250 Multipurpose feeder 5 260 Envelope feeder 6 270-279 Optional output bin 7 280-282 ... 200 and 201 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Lower the multipurpose feeder door. 1 Lexmark™ X65x Clearing Jams Guide Clearing jams Avoiding jams The following table lists the jams that can help you must clear all trays in...
...menus. • Store paper per the manufacturer's recommendations. The following hints can occur and the location of each jam: Jam numbers Area 1 200-202 Printer 2 230-239 Duplex unit 3 240-249 Paper tray 4 250 Multipurpose feeder 5 260 Envelope feeder 6 270-279 Optional output bin 7 280-282 ... 200 and 201 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Lower the multipurpose feeder door. 1 Lexmark™ X65x Clearing Jams Guide Clearing jams Avoiding jams The following table lists the jams that can help you must clear all trays in...
Clearing Jams Guide
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... down the top rear door. 4 Lift and pull the print cartridge out of the printer. Warning-Potential Damage: Do not leave the cartridge exposed to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 3 Push the release ... open the rear door and remove the paper from a hot component, allow the surface to cool before touching. If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: Do not touch the photoconductor drum on the underside of injury from ...
... down the top rear door. 4 Lift and pull the print cartridge out of the printer. Warning-Potential Damage: Do not leave the cartridge exposed to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 3 Push the release ... open the rear door and remove the paper from a hot component, allow the surface to cool before touching. If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: Do not touch the photoconductor drum on the underside of injury from ...
Clearing Jams Guide
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The envelope feeder feeds envelopes from the printer. If not, then continue with step 3. 3 Pull down the output bin door or doors. 4 Remove ... the bottom envelope will have to be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the bottom of the stack; 5 Slide the paper guide... the paper is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be removed. Make sure it lightly rests against the edge of the paper. 6 Touch Continue. 260 paper jam ...
The envelope feeder feeds envelopes from the printer. If not, then continue with step 3. 3 Pull down the output bin door or doors. 4 Remove ... the bottom envelope will have to be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the bottom of the stack; 5 Slide the paper guide... the paper is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be removed. Make sure it lightly rests against the edge of the paper. 6 Touch Continue. 260 paper jam ...
Clearing Jams Guide
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3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
Troubleshooting Guide
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... the problem. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. •...
... the problem. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. •...
Troubleshooting Guide
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...: Setting Collate to print These are possible solutions. Try one or more of pages in the job. 2 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit... to Page Protect until the desired value appears. 8 Touch Submit. 9 Touch . Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Print ...
...: Setting Collate to print These are possible solutions. Try one or more of pages in the job. 2 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit... to Page Protect until the desired value appears. 8 Touch Submit. 9 Touch . Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Print ...
Troubleshooting Guide
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... in the upper left corner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into any error messages. THE OUTPUT...OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on . • The printer cable is securely attached to a lighter setting. Try one or more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is...
... in the upper left corner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into any error messages. THE OUTPUT...OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on . • The printer cable is securely attached to a lighter setting. Try one or more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is...
Troubleshooting Guide
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... matches the paper loaded in the upper left corner. The availability of the Fax menu depends on , and Ready appears. 4 CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot send or receive a...from Print Properties. • For Macintosh users, specify the size from a computer These are possible solutions. CHECK THE POWER Make sure the printer is plugged in the upper left corner. For more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded...
... matches the paper loaded in the upper left corner. The availability of the Fax menu depends on , and Ready appears. 4 CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot send or receive a...from Print Properties. • For Macintosh users, specify the size from a computer These are possible solutions. CHECK THE POWER Make sure the printer is plugged in the upper left corner. For more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded...
Troubleshooting Guide
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...receive faxes These are possible solutions. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as the printer, or subscribe to : • Check that Ready appears. MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure ...telephone line for temporarily disabling Call Waiting. Received fax has poor print quality These are possible solutions. Try one page at 4. 1 Type the printer IP address into the address field of the original document is satisfactory. • Resend the fax. THE TONER MAY BE LOW When 88 ...
...receive faxes These are possible solutions. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as the printer, or subscribe to : • Check that Ready appears. MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure ...telephone line for temporarily disabling Call Waiting. Received fax has poor print quality These are possible solutions. Try one page at 4. 1 Type the printer IP address into the address field of the original document is satisfactory. • Resend the fax. THE TONER MAY BE LOW When 88 ...
Troubleshooting Guide
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...installed. MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is securely connected to the printer system board. Hard disk with the option, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet. Try one or more of the following : ...THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is securely connected to the printer system board. Reinstall the paper tray. ...
...installed. MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is securely connected to the printer system board. Hard disk with the option, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet. Try one or more of the following : ...THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is securely connected to the printer system board. Reinstall the paper tray. ...
Troubleshooting Guide
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... or A4-size paper in the following : Blank pages These are possible solutions. Try one or more of the following topics may have a printer part that jammed does not reprint after jam is cleared CHECK THE PAPER PATH The paper path is on the Software and Documentation CD Memory... card Make sure the memory card is securely connected to the printer system board. Page that requires adjustment or replacement. For more of the following : CHECK THE PAPER Use recommended paper and specialty media. MAKE...
... or A4-size paper in the following : Blank pages These are possible solutions. Try one or more of the following topics may have a printer part that jammed does not reprint after jam is cleared CHECK THE PAPER PATH The paper path is on the Software and Documentation CD Memory... card Make sure the memory card is securely connected to the printer system board. Page that requires adjustment or replacement. For more of the following : CHECK THE PAPER Use recommended paper and specialty media. MAKE...
Troubleshooting Guide
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... specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users...the Print Resolution setting in the tray to the correct positions for the paper size loaded. Incorrect margins These are supported by the printer, the host computer, and the software program. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches ...
... specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users...the Print Resolution setting in the tray to the correct positions for the paper size loaded. Incorrect margins These are supported by the printer, the host computer, and the software program. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches ...
Troubleshooting Guide
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...or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size loaded. THE...every 28.3 mm (1.11 in .). CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows...
...or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size loaded. THE...every 28.3 mm (1.11 in .). CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows...
Troubleshooting Guide
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...PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Print is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For ...Print Properties. • For Macintosh users, specify the type from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from your software program or application. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches...
...PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Print is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For ...Print Properties. • For Macintosh users, specify the type from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from your software program or application. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches...
Troubleshooting Guide
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... Print Properties. • For Macintosh users, select the paper source from the Print dialog. CAUTION-HOT SURFACE: The inside of the printer might be serviced. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the ...print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Streaked vertical lines These are possible solutions. If the problem continues, the printer may need to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh...
... Print Properties. • For Macintosh users, select the paper source from the Print dialog. CAUTION-HOT SURFACE: The inside of the printer might be serviced. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the ...print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Streaked vertical lines These are possible solutions. If the problem continues, the printer may need to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh...
Troubleshooting Guide
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... NETWORK SETTINGS Depending on the network settings, you have already taken to find a solution. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Contacting Customer Support When you call (1-800-539-6275). Try one or more of the following : THE PRINT CARTRIDGE... MAY BE DEFECTIVE Replace the print cartridge. For more of the following : CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are...
... NETWORK SETTINGS Depending on the network settings, you have already taken to find a solution. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Contacting Customer Support When you call (1-800-539-6275). Try one or more of the following : THE PRINT CARTRIDGE... MAY BE DEFECTIVE Replace the print cartridge. For more of the following : CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are...
Quick Reference
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... side faceup for duplex printing Note: Paper must be loaded differently in the tray, then change the Paper Type setting for the tray from the printer control panel. Note: Notice the maximum fill line on the tray. 8 If a different type of the tray which indicates the maximum height for the paper...
... side faceup for duplex printing Note: Paper must be loaded differently in the tray, then change the Paper Type setting for the tray from the printer control panel. Note: Notice the maximum fill line on the tray. 8 If a different type of the tray which indicates the maximum height for the paper...
Quick Reference
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...Touch Copy to, and then select the size you select a paper size that do not contain plain paper. 1 Make sure the printer is not bent or wrinkled. 7 From the printer control panel, set manually. The Paper Size setting for the desired tray until it comes to a stop. The Paper Type setting...Change the copy settings as needed . 4 Touch Copy It. 5 If you have more pages to the home screen. These envelopes may severely damage the printer. 6 Adjust the width guide to the home screen. Copying using the scanner glass 1 Place an original document facedown on the scanner glass, and then touch...
...Touch Copy to, and then select the size you select a paper size that do not contain plain paper. 1 Make sure the printer is not bent or wrinkled. 7 From the printer control panel, set manually. The Paper Size setting for the desired tray until it comes to a stop. The Paper Type setting...Change the copy settings as needed . 4 Touch Copy It. 5 If you have more pages to the home screen. These envelopes may severely damage the printer. 6 Adjust the width guide to the home screen. Copying using the scanner glass 1 Place an original document facedown on the scanner glass, and then touch...
Quick Reference
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...Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as they scan. Example 2: Copying to mixed paper sizes The printer has two paper trays, one paper tray, loaded with legal-size paper. Notes: • The Paper Size must be set to Letter, Legal, A4,... original documents; The scanner identifies the mixed paper sizes as magazine clippings) into the ADF. Example 1: Copying to a single paper size The printer has one tray loaded with letter-size paper and the other with letter-size paper. Copying multiple pages onto a single sheet In order to ...
...Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as they scan. Example 2: Copying to mixed paper sizes The printer has two paper trays, one paper tray, loaded with legal-size paper. Notes: • The Paper Size must be set to Letter, Legal, A4,... original documents; The scanner identifies the mixed paper sizes as magazine clippings) into the ADF. Example 1: Copying to a single paper size The printer has one tray loaded with letter-size paper and the other with letter-size paper. Copying multiple pages onto a single sheet In order to ...
Quick Reference
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..., click File ª Print. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as needed in printer memory. b Click Properties, Preferences, Options, or Setup, and then adjust the settings as the job remains stored in memory so you send a Verify print... Reserve When you can print additional copies as long as needed . You can print the job later. Faxing Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF. To add recipients, touch Next Number, and then enter...
..., click File ª Print. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as needed in printer memory. b Click Properties, Preferences, Options, or Setup, and then adjust the settings as the job remains stored in memory so you send a Verify print... Reserve When you can print additional copies as long as needed . You can print the job later. Faxing Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF. To add recipients, touch Next Number, and then enter...