Troubleshooting Guide
Page 9
... BE WORN OR DEFECTIVE Replace the fuser. Paper curl These are using paper that meets the printer specifications. 9 Try one or more of the following: CHECK THE PAPER GUIDES Move the guides ... the Page Setup dialog. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER SIZE SETTING Make sure the paper size...
... BE WORN OR DEFECTIVE Replace the fuser. Paper curl These are using paper that meets the printer specifications. 9 Try one or more of the following: CHECK THE PAPER GUIDES Move the guides ... the Page Setup dialog. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER SIZE SETTING Make sure the paper size...
User's Guide
Page 9
... of supplies from a network computer 252 Ordering supplies...253 Ordering print cartridges ...253 Ordering a maintenance kit ...254 Ordering a fuser...255 Ordering an ADF maintenance kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF... replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the printer...
... of supplies from a network computer 252 Ordering supplies...253 Ordering print cartridges ...253 Ordering a maintenance kit ...254 Ordering a fuser...255 Ordering an ADF maintenance kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF... replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the printer...
User's Guide
Page 84
... arrows for the desired tray until the correct custom type appears. 6 Touch the tray number or MP Feeder Type. 7 Touch Submit. The temperature of the fuser varies according to the tray, such as the settings of the printer, then print a network setup page and locate the IP address in the TCP...
... arrows for the desired tray until the correct custom type appears. 6 Touch the tray number or MP Feeder Type. 7 Touch Submit. The temperature of the fuser varies according to the tray, such as the settings of the printer, then print a network setup page and locate the IP address in the TCP...
User's Guide
Page 87
... handling. To help avoid jams and poor print quality: • Always use paper that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper...
... handling. To help avoid jams and poor print quality: • Always use paper that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper...
User's Guide
Page 91
The label fuser cleaner is listed in parentheses. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. Paper and specialty media guidelines 91 The duplex ... • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Paper type 250- Paper types and weights supported by the printer The printer engine supports 60-176...
The label fuser cleaner is listed in parentheses. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. Paper and specialty media guidelines 91 The duplex ... • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Paper type 250- Paper types and weights supported by the printer The printer engine supports 60-176...
User's Guide
Page 92
... Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is included with the special cartridge required for label applications. The Finisher supports 60-176 g/m2 (16-47 lb) paper weights.
... Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is included with the special cartridge required for label applications. The Finisher supports 60-176 g/m2 (16-47 lb) paper weights.
User's Guide
Page 132
...supported. • When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is Card Stock. • Select the appropriate Paper Texture setting. When printing on labels: • Feed labels from a 250-sheet tray,... adhesive. • Do not print within 1 mm (0.04 in a jam. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at least 1 mm (0.04 in .) strip on card stock: • Feed card stock from edges is heavy, single-ply specialty media....
...supported. • When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is Card Stock. • Select the appropriate Paper Texture setting. When printing on labels: • Feed labels from a 250-sheet tray,... adhesive. • Do not print within 1 mm (0.04 in a jam. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at least 1 mm (0.04 in .) strip on card stock: • Feed card stock from edges is heavy, single-ply specialty media....
User's Guide
Page 238
... the message, but the job is active. If removing the paper does not clear the message, then touch Continue. is active. Replace wiper Replace the fuser wiper, or try one or more messages which interrupted a scan job are now cleared. If removing the paper does not clear the message, then touch...
... the message, but the job is active. If removing the paper does not clear the message, then touch Continue. is active. Replace wiper Replace the fuser wiper, or try one or more messages which interrupted a scan job are now cleared. If removing the paper does not clear the message, then touch...
User's Guide
Page 246
... continue printing. 290-294.yy scanner jam Clear all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper...
... continue printing. 290-294.yy scanner jam Clear all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper...
User's Guide
Page 254
... number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Maintaining the printer 254 The maintenance kit contains all the items necessary to view the label on the fuser. Notes: • Using certain...the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield...
... number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Maintaining the printer 254 The maintenance kit contains all the items necessary to view the label on the fuser. Notes: • Using certain...the printer, remove the print cartridge to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield...
User's Guide
Page 255
... (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering an ADF maintenance kit The ADF maintenance kit contains...
... (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering an ADF maintenance kit The ADF maintenance kit contains...
User's Guide
Page 283
... the print cartridge. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE ... (1.11 in .) Troubleshooting 283 CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in the tray: 1 From the printer control panel, ...
... the print cartridge. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE ... (1.11 in .) Troubleshooting 283 CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in the tray: 1 From the printer control panel, ...
User's Guide
Page 310
... buffer 233 forwarding faxes 120 FTP address book 122 FTP quality, improving 125 FTP screen advanced options 124 options 123, 124 FTP Settings menu 210 fuser ordering 255 G guidelines card stock 132 envelopes 131 labels 132 letterhead 130 transparencies 131 H hard disk with adapter troubleshooting 277 held jobs 133 printing from...
... buffer 233 forwarding faxes 120 FTP address book 122 FTP quality, improving 125 FTP screen advanced options 124 options 123, 124 FTP Settings menu 210 fuser ordering 255 G guidelines card stock 132 envelopes 131 labels 132 letterhead 130 transparencies 131 H hard disk with adapter troubleshooting 277 held jobs 133 printing from...
User's Guide
Page 311
... FTP 123, 124 scan to computer 127, 128, 129 ordering ADF maintenance kit 255 ADF pick assembly 256 ADF separator roll 256 charge rolls 255 fuser 255 maintenance kit 254 pick rollers 255 staple cartridges 256 transfer roller 255 ordering supplies 253 output file type changing 109 P paper characteristics 86 letterhead...
... FTP 123, 124 scan to computer 127, 128, 129 ordering ADF maintenance kit 255 ADF pick assembly 256 ADF separator roll 256 charge rolls 255 fuser 255 maintenance kit 254 pick rollers 255 staple cartridges 256 transfer roller 255 ordering supplies 253 output file type changing 109 P paper characteristics 86 letterhead...
User's Guide
Page 314
... status of 252 Index 314 storing 252 supplies, ordering 253 ADF maintenance kit 255 ADF pick assembly 256 ADF separator roll 256 charge rolls 255 fuser 255 maintenance kit 254 pick rollers 255 staple cartridges 256 transfer roller 255 system board accessing 27 System busy, preparing resources for job. 239 System...
... status of 252 Index 314 storing 252 supplies, ordering 253 ADF maintenance kit 255 ADF pick assembly 256 ADF separator roll 256 charge rolls 255 fuser 255 maintenance kit 254 pick rollers 255 staple cartridges 256 transfer roller 255 system board accessing 27 System busy, preparing resources for job. 239 System...
Help Menu Pages
Page 15
The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of the vertical lines. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Help Menu Pages
Page 17
...the ADF separator roller. Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield ..., the charge roll, the transfer roller, and the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering an ADF maintenance kit The ADF maintenance kit...
...the ADF separator roller. Notes: • Using certain types of paper may require more frequent replacement of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield ..., the charge roll, the transfer roller, and the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering an ADF maintenance kit The ADF maintenance kit...