User's Guide
Page 6
... the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
... the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
User's Guide
Page 89
... glass) to the Lock position for supplies, and allows supply life to be reset when supplies are replaced Notes: • The option to replace the photodeveloper belt and fuser appears only when the life information is low or empty. • The life information is displayed using a meter that shows one of...
... glass) to the Lock position for supplies, and allows supply life to be reset when supplies are replaced Notes: • The option to replace the photodeveloper belt and fuser appears only when the life information is low or empty. • The life information is displayed using a meter that shows one of...
User's Guide
Page 96
...paper type that is different from what is loaded in Tray 1. PC Printing Wait for the specified tray. 96 Missing: Install OPC Belt The photodeveloper cartridge is insufficient memory to print on a paper type that is different from what is loaded in Tray 1. Install the specified toner cartridge.... Load Tray The printer is set to complete the current print job. Load Tray 1 with the specified paper type. Install or reseat the photodeveloper cartridge. No Response A signal from the destination fax machine was not received. PF Kit Life: Replace PF Kit The paper feed roller and ...
...paper type that is different from what is loaded in Tray 1. PC Printing Wait for the specified tray. 96 Missing: Install OPC Belt The photodeveloper cartridge is insufficient memory to print on a paper type that is different from what is loaded in Tray 1. Install the specified toner cartridge.... Load Tray The printer is set to complete the current print job. Load Tray 1 with the specified paper type. Install or reseat the photodeveloper cartridge. No Response A signal from the destination fax machine was not received. PF Kit Life: Replace PF Kit The paper feed roller and ...
User's Guide
Page 102
4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
User's Guide
Page 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
User's Guide
Page 105
10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
User's Guide
Page 107
...printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb); For installation information, see the documentation that came with the photodeveloper cartridge. therefore, it requires at least three people to lift it, and make sure your fingers are not under the printer when you ...set it safely. Part name Photodeveloper cartridge Part number C500X26G Ordering a waste toner bottle When Waste Pack Full: Replace Waste Toner Pack appears, order a replacement waste toner bottle....
...printer Before moving the printer CAUTION: The printer weighs 35 kg (77 lb); For installation information, see the documentation that came with the photodeveloper cartridge. therefore, it requires at least three people to lift it, and make sure your fingers are not under the printer when you ...set it safely. Part name Photodeveloper cartridge Part number C500X26G Ordering a waste toner bottle When Waste Pack Full: Replace Waste Toner Pack appears, order a replacement waste toner bottle....
User's Guide
Page 127
... Support. Check the paper guides Move the guides in the tray to see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in one or more information, see if marks occur repeatedly only...
... Support. Check the paper guides Move the guides in the tray to see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in one or more information, see if marks occur repeatedly only...
User's Guide
Page 128
... more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration ABCDE ABCDE Color has... shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Is a photodeveloper cartridge defective? Smeared vertical print 128 Is a toner cartridge defective? Replace the...
... more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration ABCDE ABCDE Color has... shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Is a photodeveloper cartridge defective? Smeared vertical print 128 Is a toner cartridge defective? Replace the...
User's Guide
Page 129
...Replace the toner cartridge causing the streaks. 129 Replace the fuser. Note: A paper jam message may be paper scraping sounds coming from the photodeveloper cartridge housing. Try one or more of the following : Is the toner smeared? Along with the smeared print, there may not occur if ...there is no paper jammed behind the photodeveloper cartridge. Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner...
...Replace the toner cartridge causing the streaks. 129 Replace the fuser. Note: A paper jam message may be paper scraping sounds coming from the photodeveloper cartridge housing. Try one or more of the following : Is the toner smeared? Along with the smeared print, there may not occur if ...there is no paper jammed behind the photodeveloper cartridge. Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner...
User's Guide
Page 132
...the Media Type setting to the proper positions for the size loaded. Check the paper Make sure you are possible solutions. Is the photodeveloper cartridge defective? If so, move the guides in the tray to match the paper loaded in the tray. Skewed print Check the paper...the paper guides in the tray. Uneven print density ABCDE ABCDE ABCDE These are using paper that meets the printer specifications. 132 Replace the photodeveloper cartridge. Ghost images These are set for the paper size loaded. Replace the toner cartridge. Incorrect margins Check to the correct positions for...
...the Media Type setting to the proper positions for the size loaded. Check the paper Make sure you are possible solutions. Is the photodeveloper cartridge defective? If so, move the guides in the tray to match the paper loaded in the tray. Skewed print Check the paper...the paper guides in the tray. Uneven print density ABCDE ABCDE ABCDE These are using paper that meets the printer specifications. 132 Replace the photodeveloper cartridge. Ghost images These are set for the paper size loaded. Replace the toner cartridge. Incorrect margins Check to the correct positions for...
User's Guide
Page 147
... online customer support 117 OPC Belt Life: Replace OPC Belt 96 OPC Exhausted: Replace OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
... online customer support 117 OPC Belt Life: Replace OPC Belt 96 OPC Exhausted: Replace OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
User's Guide
Page 148
... paper weights, supported 46 password administrator menus 114 PC Printing 96 PF1 Kit Life: Replace PF Kit 1 96 PF2 Kit Life: Replace PF Kit 2 96 photodeveloper cartridge ordering 107 Place Next Page: Then Press Set 97 Please Wait 97 Power Saver adjusting 114 print job canceling from Mac OS 9 49 canceling...
... paper weights, supported 46 password administrator menus 114 PC Printing 96 PF1 Kit Life: Replace PF Kit 1 96 PF2 Kit Life: Replace PF Kit 2 96 photodeveloper cartridge ordering 107 Place Next Page: Then Press Set 97 Please Wait 97 Power Saver adjusting 114 print job canceling from Mac OS 9 49 canceling...
User's Guide
Page 149
... standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142 toner conserving 99 149
... standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142 toner conserving 99 149
Service Manual
Page 4
7100-XXX Waste toner bottle service check 2-31 Missing toner cartridge service check 2-32 Missing photodeveloper cartridge service check 2-33 Transfer roller missing service check 2-34 Cover open service check 2-35 OPC belt (photodeveloper) cartridge drive service check 2-36 Missing fuser service check 2-36 Paper size sensing service check 2-37 Printer no power...
7100-XXX Waste toner bottle service check 2-31 Missing toner cartridge service check 2-32 Missing photodeveloper cartridge service check 2-33 Transfer roller missing service check 2-34 Cover open service check 2-35 OPC belt (photodeveloper) cartridge drive service check 2-36 Missing fuser service check 2-36 Paper size sensing service check 2-37 Printer no power...
Service Manual
Page 5
...Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 ...Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper cartridge removal 4-8 Secondary paper feed assembly removal 4-9 Cover removals 4-10 Top cover assembly removal 4-10 Front cover...
...Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 ...Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper cartridge removal 4-8 Secondary paper feed assembly removal 4-9 Cover removals 4-10 Top cover assembly removal 4-10 Front cover...
Service Manual
Page 35
... • Switch off printer power, and disconnect the AC power cord from the electrical outlet. • Remove and inspect the photodevelopers and toner cartridges, shielding them from an additional tray or feeder may help you identify parts. • Printer messages • ... is on page 3-1. See "Diagnostic aids" on a single, flat, strong table or desk top. • Inspect all supplies (OCR, cartridges, photodevelopers/toner cartridges, belts, fuser maintenance kits and paper sources (cassettes, trays, feeders, duplex drawers, finisher, mailbox trays) for correct media usage (paper,...
... • Switch off printer power, and disconnect the AC power cord from the electrical outlet. • Remove and inspect the photodevelopers and toner cartridges, shielding them from an additional tray or feeder may help you identify parts. • Printer messages • ... is on page 3-1. See "Diagnostic aids" on a single, flat, strong table or desk top. • Inspect all supplies (OCR, cartridges, photodevelopers/toner cartridges, belts, fuser maintenance kits and paper sources (cassettes, trays, feeders, duplex drawers, finisher, mailbox trays) for correct media usage (paper,...
Service Manual
Page 46
...service check" on page 2-31. If problem persists, see "Toner low/empty service check" on page 2-31. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. page 4-8. If fuser is bad, replace the cable. Media type mismatch. • Check the media size. • ...Tray empty service check" on page 4-5. persists, see in the cassette. • Check to be replaced. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. If the cable is installed, remove it and reinstall. The toner is full or not installed. The waste toner bottle...
...service check" on page 2-31. If problem persists, see "Toner low/empty service check" on page 2-31. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. page 4-8. If fuser is bad, replace the cable. Media type mismatch. • Check the media size. • ...Tray empty service check" on page 4-5. persists, see in the cassette. • Check to be replaced. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. If the cable is installed, remove it and reinstall. The toner is full or not installed. The waste toner bottle...
Service Manual
Page 47
...Toner Error install Supported Cartridge An invalid toner cartridge is not installed. Missing install OPC Belt The OPC belt cartridge is installed. Correctly install the photodeveloper cartridge to clear the jam. Paper Jam C Paper is jamming at feeding area. Cover Open Close (Front, Rear, OPC) The back, ... Replace the transfer belt. Open ADF cover and Clear Jam Clear the ADF jam. install a supported cartridge. If problem persists, see "Missing photodeveloper cartridge service check" on page 2-32. ADF Cover Open Close ADF cover The ADF cover is not keyed properly.
...Toner Error install Supported Cartridge An invalid toner cartridge is not installed. Missing install OPC Belt The OPC belt cartridge is installed. Correctly install the photodeveloper cartridge to clear the jam. Paper Jam C Paper is jamming at feeding area. Cover Open Close (Front, Rear, OPC) The back, ... Replace the transfer belt. Open ADF cover and Clear Jam Clear the ADF jam. install a supported cartridge. If problem persists, see "Missing photodeveloper cartridge service check" on page 2-32. ADF Cover Open Close ADF cover The ADF cover is not keyed properly.
Service Manual
Page 49
... Paper jam messages do not reset after removing paper. Toner cartridge does not turn . Fail to transmit. See "Main motor service check" on the photodeveloper cartridge. See "Flatbed service check" on page 2-42. See "ADF paper feed service check" on page 2-41. Check the scanner lock switch. ...Symptom Paper feed problems Close door displayed when all . No power Waste toner feed problems Fans not working or making noise. See "OPC belt (photodeveloper) cartridge drive service check" on page 2-41. See "Black page copy service check" on page 2-36. Find the failing fan, and ...
... Paper jam messages do not reset after removing paper. Toner cartridge does not turn . Fail to transmit. See "Main motor service check" on the photodeveloper cartridge. See "Flatbed service check" on page 2-42. See "ADF paper feed service check" on page 2-41. Check the scanner lock switch. ...Symptom Paper feed problems Close door displayed when all . No power Waste toner feed problems Fans not working or making noise. See "OPC belt (photodeveloper) cartridge drive service check" on page 2-41. See "Black page copy service check" on page 2-36. Find the failing fan, and ...