User's Guide
Page 9
... of supplies from the printer control panel 234 Checking the status of supplies from a network computer 234 Ordering supplies...235 Ordering toner cartridges...235 Ordering a photoconductor kit ...235 Ordering ADF replacement parts...236 Moving the printer to another location...236 Shipping the printer...237 Administrative support 238 Finding advanced networking and administrator...
... of supplies from the printer control panel 234 Checking the status of supplies from a network computer 234 Ordering supplies...235 Ordering toner cartridges...235 Ordering a photoconductor kit ...235 Ordering ADF replacement parts...236 Moving the printer to another location...236 Shipping the printer...237 Administrative support 238 Finding advanced networking and administrator...
User's Guide
Page 235
...on your area. Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you know the photoconductor kit is not covered under warranty. Recommended toner cartridges and part...numbers Part name Toner Cartridge High Yield Toner Cartridge Extra High Yield Toner Cartridge Lexmark Return Program Cartridge X463A11G X463H11G X463X11G Regular cartridge X463A21G X463H21G X463X21G Ordering a photoconductor kit Depending on letter- Ordering toner cartridges When 88 Cartridge low appears or when...
...on your area. Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you know the photoconductor kit is not covered under warranty. Recommended toner cartridges and part...numbers Part name Toner Cartridge High Yield Toner Cartridge Extra High Yield Toner Cartridge Lexmark Return Program Cartridge X463A11G X463H11G X463X11G Regular cartridge X463A21G X463H21G X463X21G Ordering a photoconductor kit Depending on letter- Ordering toner cartridges When 88 Cartridge low appears or when...
User's Guide
Page 238
... and Documentation CD and the Embedded Web Server Administrator's Guide on a network, then the Embedded Web Server is installed on the Lexmark Web site at www.lexmark.com/publications. Setting up e-mail alerts You can have the printer send you an e-mail when the supplies are getting low or... type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the photoconductor kit, and capacity measurements of the Embedded Web Server, it is possible to be changed, added, or unjammed. Checking the device status From the Device...
... and Documentation CD and the Embedded Web Server Administrator's Guide on a network, then the Embedded Web Server is installed on the Lexmark Web site at www.lexmark.com/publications. Setting up e-mail alerts You can have the printer send you an e-mail when the supplies are getting low or... type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the photoconductor kit, and capacity measurements of the Embedded Web Server, it is possible to be changed, added, or unjammed. Checking the device status From the Device...
User's Guide
Page 240
... if enough printer memory is set to On, then the printer prints a new copy of the page that jammed. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual or multipurpose feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional 250- Open doors and remove trays to open the...
... if enough printer memory is set to On, then the printer prints a new copy of the page that jammed. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual or multipurpose feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional 250- Open doors and remove trays to open the...
User's Guide
Page 241
... Tray 1, and then depress the lever. Try one or more of the following : • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then open the rear door. Open the front door, and then open the rear door. Jam message numbers and how...
... Tray 1, and then depress the lever. Try one or more of the following : • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then open the rear door. Open the front door, and then open the rear door. Jam message numbers and how...
User's Guide
Page 242
Clearing jams 242 2 Remove the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets.
Clearing jams 242 2 Remove the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets.
User's Guide
Page 243
Clearing jams 243 If the paper is exiting the printer, then pull the paper out, and then touch Continue. 5 If you do not see any jammed sheets, open the rear door. 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam.
Clearing jams 243 If the paper is exiting the printer, then pull the paper out, and then touch Continue. 5 If you do not see any jammed sheets, open the rear door. 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam.
User's Guide
Page 249
Clearing jams 249 If it is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of paper failed to feed from the multipurpose feeder. 251 paper jam A sheet of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. If the sheet is visible, gently pull the jammed sheet out.
Clearing jams 249 If it is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of paper failed to feed from the multipurpose feeder. 251 paper jam A sheet of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. If the sheet is visible, gently pull the jammed sheet out.
User's Guide
Page 265
... rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is near exhaustion. Troubleshooting 265 Install a new photoconductor kit. 84 PC Kit life warning The photoconductor kit is exhausted. Try one or more of the following : • Replace the photoconductor kit. • Touch Continue to clear the message and continue printing. 88 Cartridge...
... rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is near exhaustion. Troubleshooting 265 Install a new photoconductor kit. 84 PC Kit life warning The photoconductor kit is exhausted. Try one or more of the following : • Replace the photoconductor kit. • Touch Continue to clear the message and continue printing. 88 Cartridge...
User's Guide
Page 316
... load 93 Paper Weight menu 161 Parallel menu 175 pausing the current print job to make copies 110 PCL Emul menu 225 PDF menu 224 photoconductor kit ordering 235 photos copying 105 port settings configuring 65 PostScript menu 224 Power Saver adjusting 71 print job canceling from Macintosh 102 canceling from Windows... tray 265 61 Remove defective disk 265 62 Disk full 265 63 Unformatted disk 265 80 Routine maintenance needed 265 84 PC Kit life warning 265 84 Replace PC Kit 265 840.01 Scanner Disabled 267 841-846 Scanner Service Error 267 88 Cartridge low 265 88.yy Cartridge nearly low 266...
... load 93 Paper Weight menu 161 Parallel menu 175 pausing the current print job to make copies 110 PCL Emul menu 225 PDF menu 224 photoconductor kit ordering 235 photos copying 105 port settings configuring 65 PostScript menu 224 Power Saver adjusting 71 print job canceling from Macintosh 102 canceling from Windows... tray 265 61 Remove defective disk 265 62 Disk full 265 63 Unformatted disk 265 80 Routine maintenance needed 265 84 PC Kit life warning 265 84 Replace PC Kit 265 840.01 Scanner Disabled 267 841-846 Scanner Service Error 267 88 Cartridge low 265 88.yy Cartridge nearly low 266...
User's Guide
Page 318
... 166 Standard USB menu 174 status of 234 storing 233 using recycled paper 69 supplies, ordering 235 ADF pick assembly 236 ADF separator roll 236 photoconductor kit 235 system board accessing 30 System busy, preparing resources for job. 260 System busy, preparing resources for job. Contact system administrator. 259 SMTP Setup menu...
... 166 Standard USB menu 174 status of 234 storing 233 using recycled paper 69 supplies, ordering 235 ADF pick assembly 236 ADF separator roll 236 photoconductor kit 235 system board accessing 30 System busy, preparing resources for job. 260 System busy, preparing resources for job. Contact system administrator. 259 SMTP Setup menu...
Service Manual
Page 26
7014-xxx Media trays and supply capacity Item Available input trays Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Lexmark X463, X464 ✔ ✔ x Lexmark X466 ✔ ✔ x Optional input sources 250-sheet drawer ✔ ✔ 550-sheet drawer ✔ ✔ Maximum input...185; 7,000 standard pages SWE¹ High toner cartridge 9,000 standard pages¹ 9,000 standard pages¹ 15,000 standard pages¹ Photoconductor kit Up to 30,000 ² Up to 30,000 ² ¹ Declared value in accordance with ISO/IEC 19752 ² Up ...
7014-xxx Media trays and supply capacity Item Available input trays Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Lexmark X463, X464 ✔ ✔ x Lexmark X466 ✔ ✔ x Optional input sources 250-sheet drawer ✔ ✔ 550-sheet drawer ✔ ✔ Maximum input...185; 7,000 standard pages SWE¹ High toner cartridge 9,000 standard pages¹ 9,000 standard pages¹ 15,000 standard pages¹ Photoconductor kit Up to 30,000 ² Up to 30,000 ² ¹ Declared value in accordance with ISO/IEC 19752 ² Up ...
Service Manual
Page 85
...Diagnostics information 2-47 To print the print quality test pages: 1. Turn off the printer. Release the buttons after 10 seconds. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-2 for repeating defects. c. Blank page FRU Toner cartridge (not a ...to the print defects guide at CN202) and the corresponding wire form (spring) found about 14 mm above and to expose the photoconductor, resulting in printer service errors unless there is blockage of service. Also, see "Solving print quality problems" on the printer while...
...Diagnostics information 2-47 To print the print quality test pages: 1. Turn off the printer. Release the buttons after 10 seconds. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-2 for repeating defects. c. Blank page FRU Toner cartridge (not a ...to the print defects guide at CN202) and the corresponding wire form (spring) found about 14 mm above and to expose the photoconductor, resulting in printer service errors unless there is blockage of service. Also, see "Solving print quality problems" on the printer while...
Service Manual
Page 86
...page 2-36, if necessary. Turn the printer on, and verify +24 V dc on pins 1, 3-5, 11, 13, and 15. FRU Toner cartridge (not a FRU) PC Kit (not a FRU) LVPS/HVPS Engine board Action Check the toner darkness setting in the cable. Make sure the toner cartridge and PC... background. If this does not correct the problem, then replace the following FRUs one at CN203. Correct as the toner cartridge nears end-of the photoconductor causes an all black page. Always verify the same results from J502 on page 2-48 for contamination, damage, or a short to the LVPS/HVPS board...
...page 2-36, if necessary. Turn the printer on, and verify +24 V dc on pins 1, 3-5, 11, 13, and 15. FRU Toner cartridge (not a FRU) PC Kit (not a FRU) LVPS/HVPS Engine board Action Check the toner darkness setting in the cable. Make sure the toner cartridge and PC... background. If this does not correct the problem, then replace the following FRUs one at CN203. Correct as the toner cartridge nears end-of the photoconductor causes an all black page. Always verify the same results from J502 on page 2-48 for contamination, damage, or a short to the LVPS/HVPS board...
Service Manual
Page 87
...media settings in the printer driver. Variation in the left and right transfer roll bearings. Try a new PC Kit. Place a sheet of image FRU Fuser Media (not a FRU) Action The fuser may not be operating... 2-49 Make sure recommended media is being used . Check the springs in image density horizontally across page FRU PC Kit (not a FRU) Transfer roll Action The charge roll may require higher heat to properly fuse. Make sure recommended media...distribute the toner. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Check to the paper.
...media settings in the printer driver. Variation in the left and right transfer roll bearings. Try a new PC Kit. Place a sheet of image FRU Fuser Media (not a FRU) Action The fuser may not be operating... 2-49 Make sure recommended media is being used . Check the springs in image density horizontally across page FRU PC Kit (not a FRU) Transfer roll Action The charge roll may require higher heat to properly fuse. Make sure recommended media...distribute the toner. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Check to the paper.
Service Manual
Page 88
...coupling assembly Main motor gear drive Action Banding appears as necessary. 2-50 Service Manual Banding is primarily due to the back of page FRU Photoconductor kit (not a FRU) Fuser Transfer roll HVPS or engine board Action Print a menu page from the Menu Settings Page in the speed of graphics...7014-xxx Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is not blocked. Inspect the HVPS contact (transfer roll) for signs of overly dry or moist ...
...coupling assembly Main motor gear drive Action Banding appears as necessary. 2-50 Service Manual Banding is primarily due to the back of page FRU Photoconductor kit (not a FRU) Fuser Transfer roll HVPS or engine board Action Print a menu page from the Menu Settings Page in the speed of graphics...7014-xxx Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is not blocked. Inspect the HVPS contact (transfer roll) for signs of overly dry or moist ...
Service Manual
Page 110
... the off position the simple USB device is enumerated: in the Diagnostics menu. 7014-xxx Reset Photoconductor Maintenance Counter (Reset PC Cnt) This setting resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. appears on page 3-32. To print the event log: 1. appears on position,... of printer errors. Touch Back to return to the Configuration Menu. The event log can only be performed only after a new photoconductor unit has been installed. Select Print Event Log from DIAGNOSTICS mode does include this setting: 1.
... the off position the simple USB device is enumerated: in the Diagnostics menu. 7014-xxx Reset Photoconductor Maintenance Counter (Reset PC Cnt) This setting resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. appears on page 3-32. To print the event log: 1. appears on position,... of printer errors. Touch Back to return to the Configuration Menu. The event log can only be performed only after a new photoconductor unit has been installed. Select Print Event Log from DIAGNOSTICS mode does include this setting: 1.
Service Manual
Page 151
If the paper is still not visible, open the front door and remove the photoconductor kit and toner cartridge. 4. Remove the jam. 5. If the paper is not visible, open the rear door. 6. 7014-xxx 3. Diagnostic aids 3-45 Remove the jam.
If the paper is still not visible, open the front door and remove the photoconductor kit and toner cartridge. 4. Remove the jam. 5. If the paper is not visible, open the rear door. 6. 7014-xxx 3. Diagnostic aids 3-45 Remove the jam.
Service Manual
Page 152
... Status/Supplies to identify the location of injury from a hot component, allow the surface to cool before touching it. 1. Remove the jammed paper. 3. Reinsert the photoconductor kit and toner cartridge. 9. If the paper is exiting the MFP into the exit bin, pull the paper out and touch Coninue. Close the rear door...
... Status/Supplies to identify the location of injury from a hot component, allow the surface to cool before touching it. 1. Remove the jammed paper. 3. Reinsert the photoconductor kit and toner cartridge. 9. If the paper is exiting the MFP into the exit bin, pull the paper out and touch Coninue. Close the rear door...
Service Manual
Page 157
Lift the flap at the front of the multipurpose feeder. Reinsert the photoconductor kit and toner cartridge. Diagnostic aids 3-51 If the media is visible from the front of the MFP, gently pull the media out of the MFP, and remove any jams. 3. Open the front door, and remove the photoconductor kit and toner cartridge. 2. 7014-xxx 251 paper jam If the media is not visible, perform the following steps to clear the jam: 1.
Lift the flap at the front of the multipurpose feeder. Reinsert the photoconductor kit and toner cartridge. Diagnostic aids 3-51 If the media is visible from the front of the MFP, gently pull the media out of the MFP, and remove any jams. 3. Open the front door, and remove the photoconductor kit and toner cartridge. 2. 7014-xxx 251 paper jam If the media is not visible, perform the following steps to clear the jam: 1.