Clearing Jams Guide
Page 1
...is loaded in the source according to direct light for the size of print media you have loaded. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the jammed paper by the stack line on the handle to remove the print cartridge assembly. 5 Close the front cover... area to prevent burns. 1 Open the rear cover. Extended light exposure can help you load it straight out. 6 Press Start to resume printing. 202 Paper Jam CAUTION: The fuser area is hot. Clearing Jams 200/201 Paper Jam CAUTION: The fuser area is hot.
...is loaded in the source according to direct light for the size of print media you have loaded. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the jammed paper by the stack line on the handle to remove the print cartridge assembly. 5 Close the front cover... area to prevent burns. 1 Open the rear cover. Extended light exposure can help you load it straight out. 6 Press Start to resume printing. 202 Paper Jam CAUTION: The fuser area is hot. Clearing Jams 200/201 Paper Jam CAUTION: The fuser area is hot.
Clearing Jams Guide
Page 2
.... 241/242 Paper Jam 1 Open the appropriate paper tray. 4 Press Start to resume. Note: To prevent document jams, use the scanner glass rather than the ADF for thick, thin, or a mixed set of the MFP. 2 Remove the jammed paper by gently pulling it straight out. 2 Remove the jammed paper by gently pulling... load the documents back into the ADF. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of documents. 4 Press Start to resume printing....
.... 241/242 Paper Jam 1 Open the appropriate paper tray. 4 Press Start to resume. Note: To prevent document jams, use the scanner glass rather than the ADF for thick, thin, or a mixed set of the MFP. 2 Remove the jammed paper by gently pulling it straight out. 2 Remove the jammed paper by gently pulling... load the documents back into the ADF. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of documents. 4 Press Start to resume printing....
Troubleshooting Guide
Page 1
...; Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any other electrical devices have been using the correct cable, that other device such as a USB hub or switch box. 2 Directly connect the cable to help prevent document and paper jams. •...
...; Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any other electrical devices have been using the correct cable, that other device such as a USB hub or switch box. 2 Directly connect the cable to help prevent document and paper jams. •...
Troubleshooting Guide
Page 4
...respond • Check the display. If there is loaded correctly into the ADF or on the scanner glass. • Make sure that the paper size settings match the paper in the printer. • Check to use. 3 Click Edit. 4 Under Resolution, select a lower number. 5 Click OK. 6 Click.... Can receive but not receive faxes • Load paper to print any paper jams. • Call Waiting can disrupt fax transmissions. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make ...
...respond • Check the display. If there is loaded correctly into the ADF or on the scanner glass. • Make sure that the paper size settings match the paper in the printer. • Check to use. 3 Click Edit. 4 Under Resolution, select a lower number. 5 Click OK. 6 Click.... Can receive but not receive faxes • Load paper to print any paper jams. • Call Waiting can disrupt fax transmissions. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make ...
User's Guide
Page 5
Making a copy ...51 Collating copies...52 Copying multiple pages onto a single sheet (Paper Saver 52 Enlarging or reducing an image 53 Chapter 8: Scanning 54 Scanning documents using the control panel (USB attach only 55 Scanning...MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the drivers software 74 Jams and misfeeds troubleshooting 75 Clearing a paper jam 76 Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88...
Making a copy ...51 Collating copies...52 Copying multiple pages onto a single sheet (Paper Saver 52 Enlarging or reducing an image 53 Chapter 8: Scanning 54 Scanning documents using the control panel (USB attach only 55 Scanning...MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the drivers software 74 Jams and misfeeds troubleshooting 75 Clearing a paper jam 76 Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88...
User's Guide
Page 30
Note: Overloading paper may cause paper jams. Loading paper in the paper tray 30 5 Load the paper with the design side facing down . Note: Load letterhead paper with the print side facing down . The top edge of the sheet should be placed at the front of the tray. 6 Make sure the paper is below the maximum fill lines on the left inside wall of the tray.
Note: Overloading paper may cause paper jams. Loading paper in the paper tray 30 5 Load the paper with the design side facing down . Note: Load letterhead paper with the print side facing down . The top edge of the sheet should be placed at the front of the tray. 6 Make sure the paper is below the maximum fill lines on the left inside wall of the tray.
User's Guide
Page 31
7 Squeeze and adjust the paper guides until they lightly touch the side of the stack of paper currently in the tray. Note: If you experience problems with the paper feed, use the manual feeder. Loading paper in the manual feeder on the front of the paper tray, shows the amount of paper. For more information, see Loading paper in the paper tray 31 Note: Do not push the paper guides far enough to cause the materials to warp. Incorrect adjustments may cause paper jams. 8 Close the paper tray. Note: The paper level indicator, on page 32.
7 Squeeze and adjust the paper guides until they lightly touch the side of the stack of paper currently in the tray. Note: If you experience problems with the paper feed, use the manual feeder. Loading paper in the manual feeder on the front of the paper tray, shows the amount of paper. For more information, see Loading paper in the paper tray 31 Note: Do not push the paper guides far enough to cause the materials to warp. Incorrect adjustments may cause paper jams. 8 Close the paper tray. Note: The paper level indicator, on page 32.
User's Guide
Page 38
... for jobs requiring over 50 sheets of plain paper continuously. To use the rear paper exit, open or close the rear cover while printing. however, for most jobs and is closed. Use the rear paper exit for all paper types; To avoid paper jams, do not open the rear cover. This ...tray should be used to avoid dark edges on the top. Selecting an output location 38 Paper is recommended. Front output tray Rear paper exit Front output tray The front...
... for jobs requiring over 50 sheets of plain paper continuously. To use the rear paper exit, open or close the rear cover while printing. however, for most jobs and is closed. Use the rear paper exit for all paper types; To avoid paper jams, do not open the rear cover. This ...tray should be used to avoid dark edges on the top. Selecting an output location 38 Paper is recommended. Front output tray Rear paper exit Front output tray The front...
User's Guide
Page 75
...or fanning it back and forth. Jams and misfeeds troubleshooting 75 Prepare the stack of paper into the MFP. Symptom Solution Paper jam Clear the paper jam. Use only new, unwrinkled paper. Paper stacks poorly in the paper tray and the manual feeder. ...• Do not overload the paper tray. against both sides of the paper tray. • Do not remove the paper from the tray while printing. Jams...
...or fanning it back and forth. Jams and misfeeds troubleshooting 75 Prepare the stack of paper into the MFP. Symptom Solution Paper jam Clear the paper jam. Use only new, unwrinkled paper. Paper stacks poorly in the paper tray and the manual feeder. ...• Do not overload the paper tray. against both sides of the paper tray. • Do not remove the paper from the tray while printing. Jams...
User's Guide
Page 76
... 200.xx Paper Jam 201.xx Paper Jam 202.xx Paper Jam 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam Location of jam MFP input sensor Between MFP input and exit sensors Paper exit sensor Tray 1 Tray 2 Manual Feeder ADF Go to... 200/201 Paper Jam on page 77 202 Paper Jam on page 80 241/242 Paper Jam on...
... 200.xx Paper Jam 201.xx Paper Jam 202.xx Paper Jam 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam Location of jam MFP input sensor Between MFP input and exit sensors Paper exit sensor Tray 1 Tray 2 Manual Feeder ADF Go to... 200/201 Paper Jam on page 77 202 Paper Jam on page 80 241/242 Paper Jam on...
User's Guide
Page 77
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time. Avoid contact with the fuser area to remove the print cartridge assembly. 200/201 Paper Jam CAUTION: The fuser area is hot. Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time. Avoid contact with the fuser area to remove the print cartridge assembly. 200/201 Paper Jam CAUTION: The fuser area is hot. Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77
User's Guide
Page 79
5 Close the front cover. 6 Press Start to resume printing. Jams and misfeeds troubleshooting 79 Note: If you receive a 200.20 paper jam at the start of a print job, verify that the media settings match the acutal media size.
5 Close the front cover. 6 Press Start to resume printing. Jams and misfeeds troubleshooting 79 Note: If you receive a 200.20 paper jam at the start of a print job, verify that the media settings match the acutal media size.
User's Guide
Page 80
202 Paper Jam CAUTION: The fuser area is hot. Jams and misfeeds troubleshooting 80 Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the rear cover. 4 Press Start to resume printing.
202 Paper Jam CAUTION: The fuser area is hot. Jams and misfeeds troubleshooting 80 Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the rear cover. 4 Press Start to resume printing.
User's Guide
Page 81
Note: • Open Tray 1 for 242 Paper Jam. • 242 Paper Jam will only occur when Tray 2 is installed. • Tray 2 is optional and may be purchased separately. 2 Remove the jammed paper by gently pulling it straight out. Open Tray 2 for 241 Paper Jam. 241/242 Paper Jam 1 Open the appropriate paper tray. Jams and misfeeds troubleshooting 81
Note: • Open Tray 1 for 242 Paper Jam. • 242 Paper Jam will only occur when Tray 2 is installed. • Tray 2 is optional and may be purchased separately. 2 Remove the jammed paper by gently pulling it straight out. Open Tray 2 for 241 Paper Jam. 241/242 Paper Jam 1 Open the appropriate paper tray. Jams and misfeeds troubleshooting 81
User's Guide
Page 82
3 Insert the paper tray. 4 Press Start to resume printing. Jams and misfeeds troubleshooting 82 Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of the MFP. 2 Press Start to resume printing.
3 Insert the paper tray. 4 Press Start to resume printing. Jams and misfeeds troubleshooting 82 Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of the MFP. 2 Press Start to resume printing.
User's Guide
Page 89
.... 5 Press or repeatedly until Fax Forwarding appears. 6 Press . 7 Press or repeatedly until Off appears. 8 Press . Can send but not receive faxes Load paper to obtain the keypad sequence for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 2 Listen...answering machines, computers with modems, or telephone line splitters. Fax troubleshooting 89 If there is working correctly. Disconnect any paper jams. Call Waiting can disrupt fax transmissions. Fax troubleshooting Problem Solution Cannot send or receive a fax Check the display.
.... 5 Press or repeatedly until Fax Forwarding appears. 6 Press . 7 Press or repeatedly until Off appears. 8 Press . Can send but not receive faxes Load paper to obtain the keypad sequence for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 2 Listen...answering machines, computers with modems, or telephone line splitters. Fax troubleshooting 89 If there is working correctly. Disconnect any paper jams. Call Waiting can disrupt fax transmissions. Fax troubleshooting Problem Solution Cannot send or receive a fax Check the display.
User's Guide
Page 92
.... Note: You cannot cancel an incoming fax. For more information, see Installing a toner cartridge on page 62. 200.xx Paper Jam See 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper Jam See 202 Paper Jam on page 65. For more information, see Replacing the photoconductor on page 80. For more information, see Redistributing toner...
.... Note: You cannot cancel an incoming fax. For more information, see Installing a toner cartridge on page 62. 200.xx Paper Jam See 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper Jam See 202 Paper Jam on page 65. For more information, see Replacing the photoconductor on page 80. For more information, see Redistributing toner...
User's Guide
Page 93
Error messages troubleshooting 93 See 290/291/292 Scanner Jam on page 83. 1 Turn the power off for one minute. 2 Turn the power on page 81. For authorized service representatives in your area, visit www.lexmark.com. Problem 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam 9**.xx Service Solution See 241/242 Paper Jam on . If the error message reappears, call a Lexmark service representative. See 251 Paper Jam on page 82.
Error messages troubleshooting 93 See 290/291/292 Scanner Jam on page 83. 1 Turn the power off for one minute. 2 Turn the power on page 81. For authorized service representatives in your area, visit www.lexmark.com. Problem 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam 9**.xx Service Solution See 241/242 Paper Jam on . If the error message reappears, call a Lexmark service representative. See 251 Paper Jam on page 82.
User's Guide
Page 102
Index A ADF loading original documents 36 paper capacity 36 B broadcast fax 44 buttons, control panel 20 C canceling fax job 50 using Stop button 22 card stock 34 cartridge error 91 cartridge, toner ... statement 94 emission statement 94 enlarging an image 53 entering characters 50 envelopes loading 33 printing 39 error messages 200 Paper Jam 92 201 Paper Jam 92 202 Paper Jam 92 241 Paper Jam 93 242 Paper Jam 93 251 Paper Jam 93 Change Cartridge 91 Change Media 91 close front door 91 Defective Toner Cartridge 91 Digital Line Detected 91 Fax...
Index A ADF loading original documents 36 paper capacity 36 B broadcast fax 44 buttons, control panel 20 C canceling fax job 50 using Stop button 22 card stock 34 cartridge error 91 cartridge, toner ... statement 94 emission statement 94 enlarging an image 53 entering characters 50 envelopes loading 33 printing 39 error messages 200 Paper Jam 92 201 Paper Jam 92 202 Paper Jam 92 241 Paper Jam 93 242 Paper Jam 93 251 Paper Jam 93 Change Cartridge 91 Change Media 91 close front door 91 Defective Toner Cartridge 91 Digital Line Detected 91 Fax...
User's Guide
Page 103
...group (broadcast) 44 FCC statement 94 forwarding faxes 46 front cover 18 front output slot 18 I installing additional paper tray 11 control panel overlay 10 software 12, 13 J jams and misfeeds troubleshooting 75 K keypad, using 50 L labels 33 loading card stock 33 documents into the ADF ... 25 noise emission levels 100 O output location front output tray 38 rear paper exit 38 selecting 38 overlay, installing 10 P paper loading 28, 32 paper jam 76 paper saver 40, 52 paper size, setting 35 paper tray,installing 11 paper type, setting 35 pause 45 Phone Book adding shortcuts 47 deleting shortcuts 48...
...group (broadcast) 44 FCC statement 94 forwarding faxes 46 front cover 18 front output slot 18 I installing additional paper tray 11 control panel overlay 10 software 12, 13 J jams and misfeeds troubleshooting 75 K keypad, using 50 L labels 33 loading card stock 33 documents into the ADF ... 25 noise emission levels 100 O output location front output tray 38 rear paper exit 38 selecting 38 overlay, installing 10 P paper loading 28, 32 paper jam 76 paper saver 40, 52 paper size, setting 35 paper tray,installing 11 paper type, setting 35 pause 45 Phone Book adding shortcuts 47 deleting shortcuts 48...