Quick Reference
Page 8
... 8 Accessing jam areas You open doors and covers, remove trays, and remove options to access jam areas. Be sure to clear any print jobs from the standard bin before opening the upper front door. This may need additional furniture. 27x Paper Jam 28x Paper Jam Rear door of: 5-bin mailbox Output expander (high-capacity output stacker and...
... 8 Accessing jam areas You open doors and covers, remove trays, and remove options to access jam areas. Be sure to clear any print jobs from the standard bin before opening the upper front door. This may need additional furniture. 27x Paper Jam 28x Paper Jam Rear door of: 5-bin mailbox Output expander (high-capacity output stacker and...
User's Reference
Page 5
... 201 Paper Jam Remove Cartridge 125 202 Paper Jam Open Rear Door 128 Before reaching the standard output bin 129 While exiting to the standard output bin 130 23x Paper Jam ...131 231 Paper Jam Check Duplex 131 232 Paper Jam Check Duplex and 233 Paper Jam Check Duplex 135 234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex, and 238 Paper Jam...
... 201 Paper Jam Remove Cartridge 125 202 Paper Jam Open Rear Door 128 Before reaching the standard output bin 129 While exiting to the standard output bin 130 23x Paper Jam ...131 231 Paper Jam Check Duplex 131 232 Paper Jam Check Duplex and 233 Paper Jam Check Duplex 135 234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex, and 238 Paper Jam...
User's Reference
Page 128
... from the print media path. Remove the print cartridge, and then pull the print media out. 7 Close the printer rear door. 8 Reinstall the cartridge. 9 Close the upper and lower front doors. 202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer... rear door. For instructions on clearing the jam, click the area where the jam occurred: • Before reaching the standard output bin • While exiting to the standard output bin 128 Note: To...
... from the print media path. Remove the print cartridge, and then pull the print media out. 7 Close the printer rear door. 8 Reinstall the cartridge. 9 Close the upper and lower front doors. 202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer... rear door. For instructions on clearing the jam, click the area where the jam occurred: • Before reaching the standard output bin • While exiting to the standard output bin 128 Note: To...
User's Reference
Page 129
202 Paper Jam Open Rear Door Before reaching the standard output bin 1 Open the printer rear door. 2 Remove the print media based on what part is visible. • If the middle section of print media is visible, grasp it on both sides and gently pull it straight out. • If print media is still in the fuser area, open the upper front door and remove the print media. 129
202 Paper Jam Open Rear Door Before reaching the standard output bin 1 Open the printer rear door. 2 Remove the print media based on what part is visible. • If the middle section of print media is visible, grasp it on both sides and gently pull it straight out. • If print media is still in the fuser area, open the upper front door and remove the print media. 129
User's Reference
Page 130
Remove the print cartridge, and then pull the print media out. 3 Close the printer rear door. While exiting to the standard output bin Pull the print media straight out. 130 202 Paper Jam Open Rear Door • If the end of the print media is visible, pull the print media straight out. If the print media does not move immediately when you pull, stop pulling.
Remove the print cartridge, and then pull the print media out. 3 Close the printer rear door. While exiting to the standard output bin Pull the print media straight out. 130 202 Paper Jam Open Rear Door • If the end of the print media is visible, pull the print media straight out. If the print media does not move immediately when you pull, stop pulling.
User's Reference
Page 264
... of paper from the bins to open the Job Menu and cancel the current job. See also: Canceling a print job The printer is requesting different paper than what they mean, and tells you can do The printer is full. Change the paper type in standard and ...Paper Size or Paper Type settings for the message to clear. • Press Menu to clear the message. See also: Loading print media in the specified source. Ready Message Activating Menu Changes Bin Full Busy Canceling Fax Canceling Job Change Tray What this message means What you how to clear. cancel a fax job. Remove...
... of paper from the bins to open the Job Menu and cancel the current job. See also: Canceling a print job The printer is requesting different paper than what they mean, and tells you can do The printer is full. Change the paper type in standard and ...Paper Size or Paper Type settings for the message to clear. • Press Menu to clear the message. See also: Loading print media in the specified source. Ready Message Activating Menu Changes Bin Full Busy Canceling Fax Canceling Job Change Tray What this message means What you how to clear. cancel a fax job. Remove...
User's Reference
Page 271
...fully connected to clear. The message would read as one of the following : • Remove Paper Standard Bin • Remove Paper Output Bin x, where x is the bin number • Remove Paper All Output Bins Remove the stack of paper from 600 dots per inch (dpi) to 300 dpi to open the Job Menu and ... is resetting to clear. Wait for service. Understanding the printer messages Message Queuing Jobs Ready Ready Hex Reattach Remove Paper Res Reduced Resetting Active Bin Resetting Maint Cnt Value Resetting the Printer What this message means What you can do The printer is sending one...
...fully connected to clear. The message would read as one of the following : • Remove Paper Standard Bin • Remove Paper Output Bin x, where x is the bin number • Remove Paper All Output Bins Remove the stack of paper from 600 dots per inch (dpi) to 300 dpi to open the Job Menu and ... is resetting to clear. Wait for service. Understanding the printer messages Message Queuing Jobs Ready Ready Hex Reattach Remove Paper Res Reduced Resetting Active Bin Resetting Maint Cnt Value Resetting the Printer What this message means What you can do The printer is sending one...
User's Reference
Page 272
... not installed. the hard disk. • Select the Abort Restore menu Note: xxx represents the number of paper in the Setup Menu. - Std Bin Full The standard bin is the active communication link. All settings in the Job Menu. yyy represents See also: Accessing held jobs ...from the operator panel; Abort Restore Serial A serial interface is full. Remove the stack of item in the Parallel Menu, ...
... not installed. the hard disk. • Select the Abort Restore menu Note: xxx represents the number of paper in the Setup Menu. - Std Bin Full The standard bin is the active communication link. All settings in the Job Menu. yyy represents See also: Accessing held jobs ...from the operator panel; Abort Restore Serial A serial interface is full. Remove the stack of item in the Parallel Menu, ...
User's Reference
Page 284
...270 Program Flash 270 Programming Disk 270 Queuing and Deleting Jobs 270 Queuing Jobs 271 Ready 271 Ready Hex 271 Reattach 271 Remove Paper 271 Res Reduced 271 Resetting Active Bin 271 Resetting Maint Cnt Value 271 Resetting the Printer 271 Restore Held Jobs. Index messages (continued) 54 Std Network Software...Flash in Slot X 277 55 Unsupported Option in Slot X 277 56 Parallel Port Disabled 277 56 Serial Port Disabled 277 56 Standard Serial Disabled 277 56 Standard USB Port Disabled 277 56 Std Parallel Port Disabled 277 56 USB Port Disabled 277 57 Configuration Change 277 58 Too Many ...
...270 Program Flash 270 Programming Disk 270 Queuing and Deleting Jobs 270 Queuing Jobs 271 Ready 271 Ready Hex 271 Reattach 271 Remove Paper 271 Res Reduced 271 Resetting Active Bin 271 Resetting Maint Cnt Value 271 Resetting the Printer 271 Restore Held Jobs. Index messages (continued) 54 Std Network Software...Flash in Slot X 277 55 Unsupported Option in Slot X 277 56 Parallel Port Disabled 277 56 Serial Port Disabled 277 56 Standard Serial Disabled 277 56 Standard USB Port Disabled 277 56 Std Parallel Port Disabled 277 56 USB Port Disabled 277 57 Configuration Change 277 58 Too Many ...
Technical Reference
Page 181
... in Tray x FALSE Intervention required: wrong paper size manual feed 30034 34 Wrong Paper Size Manual Feed FALSE Intervention required: remove paper standard bin 40019 Remove Paper Standard Bin FALSE Intervention required: remove paper output bin 40019 Remove Paper Output Bin FALSE Intervention required: remove paper all output bins 40019 Remove Paper All Output Bins FALSE Intervention required: remove paper 40019 Remove Paper FALSE Intervention required: check paper guide 4100x Check Paper Guide FALSE Intervention required: incorrect media...
... in Tray x FALSE Intervention required: wrong paper size manual feed 30034 34 Wrong Paper Size Manual Feed FALSE Intervention required: remove paper standard bin 40019 Remove Paper Standard Bin FALSE Intervention required: remove paper output bin 40019 Remove Paper Output Bin FALSE Intervention required: remove paper all output bins 40019 Remove Paper All Output Bins FALSE Intervention required: remove paper 40019 Remove Paper FALSE Intervention required: check paper guide 4100x Check Paper Guide FALSE Intervention required: incorrect media...
Technical Reference
Page 416
... Size Manual Feed ✘ ✘ ✘ Intervention Required Remove Paper Standard Bin 3-73 40019 Remove Paper Standard Bin Intervention Required Remove Paper Outbin 3-73 40019 Remove Paper Output Bin ✘ Intervention Required Remove Paper All Output Bins 3-73 40019 Remove Paper All Output Bins ✘ Intervention Required Remove Paper 3-73 40019 Remove Paper ✘ Intervention Required Check Paper Guide 3-73 4100x Check Paper Guide ✘ ✘ ✘ Intervention Required Incorrect Media 3-73 41xyy 34...
... Size Manual Feed ✘ ✘ ✘ Intervention Required Remove Paper Standard Bin 3-73 40019 Remove Paper Standard Bin Intervention Required Remove Paper Outbin 3-73 40019 Remove Paper Output Bin ✘ Intervention Required Remove Paper All Output Bins 3-73 40019 Remove Paper All Output Bins ✘ Intervention Required Remove Paper 3-73 40019 Remove Paper ✘ Intervention Required Check Paper Guide 3-73 4100x Check Paper Guide ✘ ✘ ✘ Intervention Required Incorrect Media 3-73 41xyy 34...
Technical Reference
Page 451
... 3-73 Remove Paper 3-73 Remove Paper All Output Bins 3-73 Remove Paper Output Bin 3-73 Remove Paper Standard Bin 3-73 paper jams 200 Paper Jam 3-76 201 Paper Jam 3-76 202 Paper Jam 3-76 203 Paper Jam 3-76 204 Paper Jam 3-76 205 Paper Jam 3-76 206 Paper Jam 3-76 207 Paper Jam 3-76 208 Paper Jam 3-76 220 Paper Jam 3-76 221 Paper Jam 3-76 222 Paper Jam 3-76 230 Paper Jam 3-76 231 Paper Jam...
... 3-73 Remove Paper 3-73 Remove Paper All Output Bins 3-73 Remove Paper Output Bin 3-73 Remove Paper Standard Bin 3-73 paper jams 200 Paper Jam 3-76 201 Paper Jam 3-76 202 Paper Jam 3-76 203 Paper Jam 3-76 204 Paper Jam 3-76 205 Paper Jam 3-76 206 Paper Jam 3-76 207 Paper Jam 3-76 208 Paper Jam 3-76 220 Paper Jam 3-76 221 Paper Jam 3-76 222 Paper Jam 3-76 230 Paper Jam 3-76 231 Paper Jam...
Service Manual
Page 62
.... 2-28 Service Manual 4060-xxx User attendance messages (continued) Primary message 56 Standard Parallel Port Disabled Secondary message 56 Parallel Port x Disabled 57 Configuration Change 58 ... errors is reset. Once this condition are: • Code version change • Paper handling option is sent to clear the message. The following actions may cause this message...Press Menu until Busy/Waiting appears. For Output Bin x, x=1, 2, or 3. Remove the incompatible output bin and press Go to clear the message. Remove the incompatible feeder and press Go to restore the...
.... 2-28 Service Manual 4060-xxx User attendance messages (continued) Primary message 56 Standard Parallel Port Disabled Secondary message 56 Parallel Port x Disabled 57 Configuration Change 58 ... errors is reset. Once this condition are: • Code version change • Paper handling option is sent to clear the message. The following actions may cause this message...Press Menu until Busy/Waiting appears. For Output Bin x, x=1, 2, or 3. Remove the incompatible output bin and press Go to clear the message. Remove the incompatible feeder and press Go to restore the...
Service Manual
Page 70
.... Output expander Symptom Printer does not display Output Bin Full. Action Go to pass through the Duplex Option. Media fails to "Output bin sensor standard tray service check" on page 2-47. 4060-xxx Paper tray symptoms Symptom Paper feed problem with 250-Sheet Paper Tray. Paper jams at Paper Removal Tray. Envelope feeder symptoms Symptom Envelopes do not feed...
.... Output expander Symptom Printer does not display Output Bin Full. Action Go to pass through the Duplex Option. Media fails to "Output bin sensor standard tray service check" on page 2-47. 4060-xxx Paper tray symptoms Symptom Paper feed problem with 250-Sheet Paper Tray. Paper jams at Paper Removal Tray. Envelope feeder symptoms Symptom Envelopes do not feed...
Service Manual
Page 73
... the problem, replace the control board. 274 Paper Jam - 4060-xxx The printer does not recognize one to see if the printer recognizes any single option as being installed. Remove the output option and check the voltages on the standard output bin autoconnect located on the autoconnect cable of loose ... the flag for the failing output option. Disconnect the pass thru sensor cable and check the voltage at J11-2. Check Bin 4 displays Service tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with this service check or go to J5 on each one or more output options...
... the problem, replace the control board. 274 Paper Jam - 4060-xxx The printer does not recognize one to see if the printer recognizes any single option as being installed. Remove the output option and check the voltages on the standard output bin autoconnect located on the autoconnect cable of loose ... the flag for the failing output option. Disconnect the pass thru sensor cable and check the voltage at J11-2. Check Bin 4 displays Service tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with this service check or go to J5 on each one or more output options...
Service Manual
Page 97
...If incorrect, replace the mechanical linkage assembly/DC motor assembly. If correct, make sure it is selected and paper exits half way out of the redrive assembly. Repair as necessary. Remove Paper - If incorrect, check the voltage at J3-2. If incorrect, check the voltage at J3-2. Check to ensure...from the sensor cable. 4060-xxx 202 Paper Jam Open Rear Door displays and a sheet of paper is jammed prior to the pass thru sensor flag or 202 Paper Jam Open Rear Door displays, a sheet of paper feeds out to the standard bin even though bin x is not loose or broken. ...
...If incorrect, replace the mechanical linkage assembly/DC motor assembly. If correct, make sure it is selected and paper exits half way out of the redrive assembly. Repair as necessary. Remove Paper - If incorrect, check the voltage at J3-2. If incorrect, check the voltage at J3-2. Check to ensure...from the sensor cable. 4060-xxx 202 Paper Jam Open Rear Door displays and a sheet of paper is jammed prior to the pass thru sensor flag or 202 Paper Jam Open Rear Door displays, a sheet of paper feeds out to the standard bin even though bin x is not loose or broken. ...
Service Manual
Page 106
... POST completes and cannot be cleared. If incorrect, replace the flag. Note: A broken or improper operating sensor flag causes a Remove Paper Standard Bin message to display before attempting to service the unit. Make sure the option is correctly installed. Also make sure the ESD brush ... sensor. Therefore, unless the flag is in the sensor, and 0 V dc when the flag is firmly attached to post the Remove Paper Standard Bin message: 1. Check the flag for proper operation. Output expander service check Service tip: The majority of the mechanical components can be installed...
... POST completes and cannot be cleared. If incorrect, replace the flag. Note: A broken or improper operating sensor flag causes a Remove Paper Standard Bin message to display before attempting to service the unit. Make sure the option is correctly installed. Also make sure the ESD brush ... sensor. Therefore, unless the flag is in the sensor, and 0 V dc when the flag is firmly attached to post the Remove Paper Standard Bin message: 1. Check the flag for proper operation. Output expander service check Service tip: The majority of the mechanical components can be installed...
Service Manual
Page 107
... covers. Top" on the drive pulley and belt idler pulley. A sheet of paper is selected. A sheet of paper feeds out to the standard bin even though bin x is jammed prior to the pass thru sensor flag. 202 Paper Jam Open Rear Door message displays. Service tip: For this type of the redrive...control board to make sure it is not loose or broken. Diagnostic information 2-73 If the printer recognizes any single option as necessary. Remove the front control board cover. If the voltages are attached securely and correctly. FRU 1 Output expander drive belt drive Pulley drive belt ...
... covers. Top" on the drive pulley and belt idler pulley. A sheet of paper is selected. A sheet of paper feeds out to the standard bin even though bin x is jammed prior to the pass thru sensor flag. 202 Paper Jam Open Rear Door message displays. Service tip: For this type of the redrive...control board to make sure it is not loose or broken. Diagnostic information 2-73 If the printer recognizes any single option as necessary. Remove the front control board cover. If the voltages are attached securely and correctly. FRU 1 Output expander drive belt drive Pulley drive belt ...
Service Manual
Page 326
... tray tests 3-10 input tray feed test 3-10 paper feed tests base sensor test 3-16 feed to all bins test 3-12 input tray sensor test 3-10 output bin feed test 3-11 output bin sensor test 3-12 output bin test - standard bin 3-11 print registration 3-16 print tests 3-19 printer... ESD-sensitive parts 4-1 F fan removal, main 4-46 feed tests, finisher 3-14 feed to all bins test 3-12 flag paper bin full sensor 4-54 paper tray paper out sensor 4-51 flash test 3-3 frames parts catalog 7-4 removals 4-20 fuser connectors 5-2 installation 4-24 parts catalog 7-24 removals 4-23 service check 2-52 sub ...
... tray tests 3-10 input tray feed test 3-10 paper feed tests base sensor test 3-16 feed to all bins test 3-12 input tray sensor test 3-10 output bin feed test 3-11 output bin sensor test 3-12 output bin test - standard bin 3-11 print registration 3-16 print tests 3-19 printer... ESD-sensitive parts 4-1 F fan removal, main 4-46 feed tests, finisher 3-14 feed to all bins test 3-12 flag paper bin full sensor 4-54 paper tray paper out sensor 4-51 flash test 3-3 frames parts catalog 7-4 removals 4-20 fuser connectors 5-2 installation 4-24 parts catalog 7-24 removals 4-23 service check 2-52 sub ...
Service Manual
Page 327
I -3 standard bin 3-11 output expander parts catalog 7-52, 7-54 service check 2-72 output expander control board 5-7 Index I inner paper deflector removal 4-33 inner shield parts catalog 7-32 removal 4-34 input sensor removal 4-34 input tray feed test 3-10 input tray sensor test 3-10 installation bevel gear 4-17 fuser assembly 4-24 pick roll assembly (integrated tray autocompensator) 4-39...
I -3 standard bin 3-11 output expander parts catalog 7-52, 7-54 service check 2-72 output expander control board 5-7 Index I inner paper deflector removal 4-33 inner shield parts catalog 7-32 removal 4-34 input sensor removal 4-34 input tray feed test 3-10 input tray sensor test 3-10 installation bevel gear 4-17 fuser assembly 4-24 pick roll assembly (integrated tray autocompensator) 4-39...