Quick Reference
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... USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Print job does not print or is printing blank pages ...cord into the wall outlet. 4 Turn on the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. You may have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB ...
... USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Print job does not print or is printing blank pages ...cord into the wall outlet. 4 Turn on the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. You may have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB ...
Quick Reference
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... plug the power cord into the wall outlet. 4 Turn on the printer. 45 Cannot delete documents from the print queue If you continue to have problems, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 ... a new one or more information, see the computer documentation. Troubleshooting If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try another USB port on the computer. An alignment page prints. The USB port is marked with . REMOVE...
... plug the power cord into the wall outlet. 4 Turn on the printer. 45 Cannot delete documents from the print queue If you continue to have problems, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 ... a new one or more information, see the computer documentation. Troubleshooting If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try another USB port on the computer. An alignment page prints. The USB port is marked with . REMOVE...
Quick Reference
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... printer models 6 printer parts diagram 12 printer printing blank pages 44 printer problems, basic solutions 43 printer software installing 19 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 18 printing documents 22 documents from a flash drive 23 network ...(TTI) setting 37 troubleshooting checking an unresponsive printer 43 54 contacting technical support 43 fax checklist 46 solving basic printer problems 43 wireless network 47 troubleshooting, fax cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 troubleshooting,...
... printer models 6 printer parts diagram 12 printer printing blank pages 44 printer problems, basic solutions 43 printer software installing 19 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 18 printing documents 22 documents from a flash drive 23 network ...(TTI) setting 37 troubleshooting checking an unresponsive printer 43 54 contacting technical support 43 fax checklist 46 solving basic printer problems 43 wireless network 47 troubleshooting, fax cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 troubleshooting,...
User's Guide
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...If your printer, and then click Add. Troubleshooting 132 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to a defective port.... 2 Make sure the cartridges are inserted correctly. Note: Make sure the printer is marked with . Note: If you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that...
...If your printer, and then click Add. Troubleshooting 132 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to a defective port.... 2 Make sure the cartridges are inserted correctly. Note: Make sure the printer is marked with . Note: If you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that...
User's Guide
Page 133
...navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to fit, then make sure the printhead is printing blank pages Blank pages may have problems, then try another USB port on the computer. A cleaning page prints. 5 Load plain, unmarked paper. 6 From the Maintenance menu ...1 Check the USB cable for more information. If the cable is not in Sleep mode. If the cartridges do not seem to Deep Clean Printhead, and then press . Troubleshooting 133 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the wall outlet...
...navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to fit, then make sure the printhead is printing blank pages Blank pages may have problems, then try another USB port on the computer. A cleaning page prints. 5 Load plain, unmarked paper. 6 From the Maintenance menu ...1 Check the USB cable for more information. If the cable is not in Sleep mode. If the cartridges do not seem to Deep Clean Printhead, and then press . Troubleshooting 133 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the wall outlet...
User's Guide
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... following : • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare...
... following : • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare...
User's Guide
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...: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into the printhead. Note: Make sure to install... the ink cartridges into place. 5 Close the printer. For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead..., and then close the latch until it clicks into place. Printhead Missing Try one or more...
...: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into the printhead. Note: Make sure to install... the ink cartridges into place. 5 Close the printer. For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead..., and then close the latch until it clicks into place. Printhead Missing Try one or more...
User's Guide
Page 152
... or end processes that are taking too much memory from your computer is slow If the "Before you troubleshoot" checklist does not solve the problem, then try using a different USB cable. Print speed is connected to an Ethernet or wireless network, then turn off the access point (wireless...support. ADD MEMORY TO THE COMPUTER Consider upgrading the RAM. Troubleshooting 152 MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on . 2 Wait one or more of graphics and ...
... or end processes that are taking too much memory from your computer is slow If the "Before you troubleshoot" checklist does not solve the problem, then try using a different USB cable. Print speed is connected to an Ethernet or wireless network, then turn off the access point (wireless...support. ADD MEMORY TO THE COMPUTER Consider upgrading the RAM. Troubleshooting 152 MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on . 2 Wait one or more of graphics and ...
User's Guide
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...tray location 10 adjusting dialing and ringer volume 93 adjusting speaker volume 93 advanced wireless setup 99 AliceBox 102 aligning the printhead 126 Alignment Problem 135 answering machine best settings for fax 93 setting up 73 appliances wireless network 120 assigning IP address 125 authentication ... 157 cannot run fax software 158 cannot scan to computer over a network 154 cannot send faxes 156 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 106 Change [Paper Source] to [Size] [Type] Paper 136 190 Change [Paper Source] to [Size] Paper 135...
...tray location 10 adjusting dialing and ringer volume 93 adjusting speaker volume 93 advanced wireless setup 99 AliceBox 102 aligning the printhead 126 Alignment Problem 135 answering machine best settings for fax 93 setting up 73 appliances wireless network 120 assigning IP address 125 authentication ... 157 cannot run fax software 158 cannot scan to computer over a network 154 cannot send faxes 156 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 106 Change [Paper Source] to [Size] [Type] Paper 136 190 Change [Paper Source] to [Size] Paper 135...
User's Guide
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...problems, basic solutions 130 Printer Settings 85 printer software installing 30 uninstalling 29 printer status determining 101 printer, setting as default 53 printers supported 56 printhead aligning 126 printhead access area location 12 Printhead Cannot Move 139 printhead error 139 Printhead Missing 140 printhead nozzles cleaning 127 Printhead Unsupported 141 Printhead...receiving faxes Auto Answer setting 89, 90 automatically 89 manually 90 tips 89, 90 recycling 7 Lexmark products 16 WEEE statement 175 redial attempts, fax setting 84 redial time, fax setting 84 ...
...problems, basic solutions 130 Printer Settings 85 printer software installing 30 uninstalling 29 printer status determining 101 printer, setting as default 53 printers supported 56 printhead aligning 126 printhead access area location 12 Printhead Cannot Move 139 printhead error 139 Printhead Missing 140 printhead nozzles cleaning 127 Printhead Unsupported 141 Printhead...receiving faxes Auto Answer setting 89, 90 automatically 89 manually 90 tips 89, 90 recycling 7 Lexmark products 16 WEEE statement 175 redial attempts, fax setting 84 redial time, fax setting 84 ...
User's Guide
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... network 164 changing wireless settings after installation (Macintosh) 103 changing wireless settings after installation (Windows) 103 resolving communication problems 169 two‑sided copying, automatic 61 copying, manual 61 two‑sided printing 49 two‑sided printing dry...setup instructions 102 uninstalling printer software 29 Universal Print Driver downloading 29 Unrecoverable Scan Error 143 Unsupported Cartridge 137 Unsupported printhead 141 updating printer software 29 USB 122 cable 117 Macintosh 109 USB cable 117 definition 117 USB connection with network...
... network 164 changing wireless settings after installation (Macintosh) 103 changing wireless settings after installation (Windows) 103 resolving communication problems 169 two‑sided copying, automatic 61 copying, manual 61 two‑sided printing 49 two‑sided printing dry...setup instructions 102 uninstalling printer software 29 Universal Print Driver downloading 29 Unrecoverable Scan Error 143 Unsupported Cartridge 137 Unsupported printhead 141 updating printer software 29 USB 122 cable 117 Macintosh 109 USB cable 117 definition 117 USB connection with network...