Service Manual
Page 21
... capacity Item Available input trays Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot 4513-420 Lexmark E360d x 4513-420, -430 4513-430 Lexmark E360dn x Optional input sources 250-sheet drawer 550-sheet drawer ...Standard 150-sheet sensing bin Toner and photoconductor Toner cartridge 2,300 standard pages SWE¹ 3,500 standard pages 2,300 standard pages SWE¹ 3,500 standard pages High toner cartridge 9,000 standard pages 9,000 standard pages Photoconductor kit Up to 30,000...
... capacity Item Available input trays Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot 4513-420 Lexmark E360d x 4513-420, -430 4513-430 Lexmark E360dn x Optional input sources 250-sheet drawer 550-sheet drawer ...Standard 150-sheet sensing bin Toner and photoconductor Toner cartridge 2,300 standard pages SWE¹ 3,500 standard pages 2,300 standard pages SWE¹ 3,500 standard pages High toner cartridge 9,000 standard pages 9,000 standard pages Photoconductor kit Up to 30,000...
Service Manual
Page 27
...CAUTION: Unplug power from the operator panel of a problem, see "Symptom tables" on . 1. Diamonds are displayed. 8. Any cartridge errors, such as Defective Cartridge, are displayed on page 2-2. Applicable maintenance messages are displayed. 10. Diagnostics information 2-1 While code is displayed with messages. Busy is...the following is an example of the events that occur during the POR sequence when the printer is displayed. 5. Models E360d and E360dn have an operator panel with the memory and processor speed. Applicable toner low messages are displayed. 9. 2. See "Overview ...
...CAUTION: Unplug power from the operator panel of a problem, see "Symptom tables" on . 1. Diamonds are displayed. 8. Any cartridge errors, such as Defective Cartridge, are displayed on page 2-2. Applicable maintenance messages are displayed. 10. Diagnostics information 2-1 While code is displayed with messages. Busy is...the following is an example of the events that occur during the POR sequence when the printer is displayed. 5. Models E360d and E360dn have an operator panel with the memory and processor speed. Applicable toner low messages are displayed. 9. 2. See "Overview ...
Service Manual
Page 32
... to clear. Download valid engine code to clear the messages. A message can be resolved. The printer has detected an unsupported refilled cartridge. The code in alphanumerical order. The following table lists the messages in an internal print server is programmed into the internal print server... type and size, then it prints on media already installed in the default input source. • Cancel the current job. 2-6 Lexmark™ E360d, E360dn Wait for the message to clear. Wait for the message to clear. Note: The printer settings cannot be located using the index....
... to clear. Download valid engine code to clear the messages. A message can be resolved. The printer has detected an unsupported refilled cartridge. The code in alphanumerical order. The following table lists the messages in an internal print server is programmed into the internal print server... type and size, then it prints on media already installed in the default input source. • Cancel the current job. 2-6 Lexmark™ E360d, E360dn Wait for the message to clear. Wait for the message to clear. Note: The printer settings cannot be located using the index....
Service Manual
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...message to clear and the printer to clear. Wait for the message to reset. The standard output bin is full. • Replace the toner cartridge. • Press to the factory default except: - 4513-420, -430 User attendance messages (Continued) Message Prog System Code DO NOT POWER ... off while this message is reducing the resolution of data to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn The printer is waiting for the message to print. The printer has received a page of a page in the Parallel Menu, Network Menu,...
...message to clear and the printer to clear. Wait for the message to reset. The standard output bin is full. • Replace the toner cartridge. • Press to the factory default except: - 4513-420, -430 User attendance messages (Continued) Message Prog System Code DO NOT POWER ... off while this message is reducing the resolution of data to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn The printer is waiting for the message to print. The printer has received a page of a page in the Parallel Menu, Network Menu,...
Service Manual
Page 36
...sensor. Replace the flag if necessary. 200.14 Trailing edge cleared manual feed, but less than the printhead jitter-stable specification. Remove the toner cartridge/PC kit. See "Media manual input sensor removal" on page 4-39. Verify that the media is approved. Mirror motor fell out of ...input sensor-more time elapsed since the printhead than the expected stable lock time, but less than the printhead jitter-stable specification. 2-10 Lexmark™ E360d, E360dn At the front, remove the upper front guide, and inspect the flag on page 2-26. 200.24 The measured gap at the input...
...sensor. Replace the flag if necessary. 200.14 Trailing edge cleared manual feed, but less than the printhead jitter-stable specification. Remove the toner cartridge/PC kit. See "Media manual input sensor removal" on page 4-39. Verify that the media is approved. Mirror motor fell out of ...input sensor-more time elapsed since the printhead than the expected stable lock time, but less than the printhead jitter-stable specification. 2-10 Lexmark™ E360d, E360dn At the front, remove the upper front guide, and inspect the flag on page 2-26. 200.24 The measured gap at the input...
Service Manual
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Page arrived at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. If damage is located behind the fuser exit rollers, about mid printer. ... assembly with the rear door open the reat door and obscure the trailing edge and the sensor flag. See "Fuser removal" on page 4-48. 2-12 Lexmark™ E360d, E360dn Note: Print a page with sensor and reversing solenoid removal" on page 4-20. 201.27 Page at fuser nip before sending to stop at the...
Page arrived at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. If damage is located behind the fuser exit rollers, about mid printer. ... assembly with the rear door open the reat door and obscure the trailing edge and the sensor flag. See "Fuser removal" on page 4-48. 2-12 Lexmark™ E360d, E360dn Note: Print a page with sensor and reversing solenoid removal" on page 4-20. 201.27 Page at fuser nip before sending to stop at the...
Service Manual
Page 42
...01 924.02 925.xx Open thermistor check failure. The ADC failed to the fuser and belt fusers. The fuser type stored in the cartridge ID does not match the actual fuser installed in time (new enhanced control). If the error persists, then replace the toner level sensor....929.02 Toner sensor error No home window No sensor transition (closed) Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. See "Toner level sensor removal" on page 2-37. 2-16 Lexmark™ E360d, E360dn See "Cooling fan service check" on page 2-25. 922.06 922.07 Hot ...
...01 924.02 925.xx Open thermistor check failure. The ADC failed to the fuser and belt fusers. The fuser type stored in the cartridge ID does not match the actual fuser installed in time (new enhanced control). If the error persists, then replace the toner level sensor....929.02 Toner sensor error No home window No sensor transition (closed) Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. See "Toner level sensor removal" on page 2-37. 2-16 Lexmark™ E360d, E360dn See "Cooling fan service check" on page 2-25. 922.06 922.07 Hot ...
Service Manual
Page 46
... its system card. See "Main motor service check" on page 2-27. Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn See "Cooling fan service check" on .
... its system card. See "Main motor service check" on page 2-27. Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing. 2-20 Lexmark™ E360d, E360dn See "Cooling fan service check" on .
Service Manual
Page 56
.... Enter Configuration Menu. b. Extreme environmental conditions, temperatures, and humidity will affect the print quality. Turn on page 2-34. 2-30 Lexmark™ E360d, E360dn c. The message CONFIG MENU displays. Press to print the pages. The first page has various fonts and a graphic, the second page... the right side for #4 contact from the front. To exit configuration, turn the printer off the printer. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors...
.... Enter Configuration Menu. b. Extreme environmental conditions, temperatures, and humidity will affect the print quality. Turn on page 2-34. 2-30 Lexmark™ E360d, E360dn c. The message CONFIG MENU displays. Press to print the pages. The first page has various fonts and a graphic, the second page... the right side for #4 contact from the front. To exit configuration, turn the printer off the printer. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors...
Service Manual
Page 58
...FRU) Action Remove the toner cartridge assembly, and gently shake the assembly to the PC drum. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Variation in the printer driver. Check the springs in the printer driver. 2-32 Lexmark™ E360d, E360dn Inspect the transfer roll for ... at its ends. The bearing assemblies should support the transfer roll, applying evenly distributed forces to evenly distribute the toner. If toner cartridge is not blocked. Try changing the setting to make sure that the laser light path is low, then try a new one. ...
...FRU) Action Remove the toner cartridge assembly, and gently shake the assembly to the PC drum. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Variation in the printer driver. Check the springs in the printer driver. 2-32 Lexmark™ E360d, E360dn Inspect the transfer roll for ... at its ends. The bearing assemblies should support the transfer roll, applying evenly distributed forces to evenly distribute the toner. If toner cartridge is not blocked. Try changing the setting to make sure that the laser light path is low, then try a new one. ...
Service Manual
Page 60
...more information. Replace as needed. Print quality problems Problem Cause / action Light or blurred characters. Horizontal streaks The toner cartridge or the fuser may be caused by a defective printhead. Vertical white lines may be defective. Inspect the fuser at...cartridge. Vertical white lines may be caused by the laser beam, which may be incorrectly set. With the printer off , clear the path or clean the lens. Try a different toner cartridge. The PC cleaner sump may be caught between the PC kit and the fuser. Replace the PC kit. 2-34 Lexmark™ E360d, E360dn...
...more information. Replace as needed. Print quality problems Problem Cause / action Light or blurred characters. Horizontal streaks The toner cartridge or the fuser may be caused by a defective printhead. Vertical white lines may be defective. Inspect the fuser at...cartridge. Vertical white lines may be caused by the laser beam, which may be incorrectly set. With the printer off , clear the path or clean the lens. Try a different toner cartridge. The PC cleaner sump may be caught between the PC kit and the fuser. Replace the PC kit. 2-34 Lexmark™ E360d, E360dn...
Service Manual
Page 62
... being used and the Toner Low alarm is set to restart the printer. • Make sure the print cartridge assembly is installed properly. 2-36 Lexmark™ E360d, E360dn Replace if worn or contaminated. • Verify that may hinder media movement. • Make sure the media does not exceed the stack ...with the printer on . If a menu settings page cannot be printed, then the problem is one of the printer. • Make sure the toner cartridge assembly is installed properly. • Print the menu page found under Utilities. - The Error light alone is on . Note: Test by tires. ...
... being used and the Toner Low alarm is set to restart the printer. • Make sure the print cartridge assembly is installed properly. 2-36 Lexmark™ E360d, E360dn Replace if worn or contaminated. • Verify that may hinder media movement. • Make sure the media does not exceed the stack ...with the printer on . If a menu settings page cannot be printed, then the problem is one of the printer. • Make sure the toner cartridge assembly is installed properly. • Print the menu page found under Utilities. - The Error light alone is on . Note: Test by tires. ...
Service Manual
Page 84
... prevent damage during service. • Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with a removal. 4-2 Lexmark™ E360d, E360dn The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all screws before final tightening. • Remove the paper tray...
... prevent damage during service. • Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with a removal. 4-2 Lexmark™ E360d, E360dn The toner cartridge should be protected from light while out of the printer. • We recommend disconnecting all screws before final tightening. • Remove the paper tray...