Quick Reference
Page 5
...see the setup documentation. Accessing jam areas Open doors and remove trays to access jam areas. Make sure the stack height does not exceed the indicated maximum height. • Do not load wrinkled, creased, damp, or curled paper. • Flex, fan, and straighten paper before removing ...exit bin 3 Front door 4 Manual feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional tray (Tray 2) 7 Rear door Understanding jam lights and access locations The following hints can help you avoid jams: • Use only recommended paper or specialty media. • Do not load too ...
...see the setup documentation. Accessing jam areas Open doors and remove trays to access jam areas. Make sure the stack height does not exceed the indicated maximum height. • Do not load wrinkled, creased, damp, or curled paper. • Flex, fan, and straighten paper before removing ...exit bin 3 Front door 4 Manual feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional tray (Tray 2) 7 Rear door Understanding jam lights and access locations The following hints can help you avoid jams: • Use only recommended paper or specialty media. • Do not load too ...
Maintenance Guide
Page 5
... faded, and then replace the cartridge. Note: All life estimates for your printer are indicated. The part numbers are as follows. The recommended toner cartridges specifically designed for printer supplies... assume printing on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is low appears or when the print...countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where...
... faded, and then replace the cartridge. Note: All life estimates for your printer are indicated. The part numbers are as follows. The recommended toner cartridges specifically designed for printer supplies... assume printing on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is low appears or when the print...countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where...
User Guide
Page 33
On - Press twice quickly to the Ready state. On Front door is open - Replace the toner cartridge with the cartridge. On Cartridge error - Close the front door. Light sequence Not ready - On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. For more information, see the secondary message. Interpreting the printer control panel lights 33 Note: This LED pattern also indicates other problems with one suitable for your region.
On - Press twice quickly to the Ready state. On Front door is open - Replace the toner cartridge with the cartridge. On Cartridge error - Close the front door. Light sequence Not ready - On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. For more information, see the secondary message. Interpreting the printer control panel lights 33 Note: This LED pattern also indicates other problems with one suitable for your region.
User Guide
Page 62
... information about the printer, the toner cartridge, the margin settings, and the minimum stroke width, and a graphic for print quality test pages, as indicated on the printer settings configuration page. 6 Press and hold while turning the printer on. 3 Release . 4 Close the front door. The home menu...problems" on page 114. To exit the menus, turn the printer off , and then open the front door. 2 Press and hold until all the lights cycle. On - After a few minutes, the print quality test pages print. Printing the print quality test pages Print the print quality test pages to ...
... information about the printer, the toner cartridge, the margin settings, and the minimum stroke width, and a graphic for print quality test pages, as indicated on the printer settings configuration page. 6 Press and hold while turning the printer on. 3 Release . 4 Close the front door. The home menu...problems" on page 114. To exit the menus, turn the printer off , and then open the front door. 2 Press and hold until all the lights cycle. On - After a few minutes, the print quality test pages print. Printing the print quality test pages Print the print quality test pages to ...
User Guide
Page 74
... low Notes: • Off is the factory default setting. Note: Off is the factory default setting. Note: Off is low message will appear and the indicator light will appear as a warning. • Single means the Toner is the factory default setting. The Toner is low message will blink red. Settings menu General...
... low Notes: • Off is the factory default setting. Note: Off is the factory default setting. Note: Off is low message will appear and the indicator light will appear as a warning. • Single means the Toner is the factory default setting. The Toner is low message will blink red. Settings menu General...
User Guide
Page 113
... PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then close any open doors. Paper jam lights remain on page 49. Solving paper feed problems Paper frequently jams These are possible solutions. FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN... size loaded. Clear jammed paper from a fresh package. • Store paper in its original wrapper until you load does not exceed the maximum stack height indicated in the tray to the printer system board. Memory card Make sure the memory card is not clear.
... PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the entire paper path, and then close any open doors. Paper jam lights remain on page 49. Solving paper feed problems Paper frequently jams These are possible solutions. FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN... size loaded. Clear jammed paper from a fresh package. • Store paper in its original wrapper until you load does not exceed the maximum stack height indicated in the tray to the printer system board. Memory card Make sure the memory card is not clear.
User Guide
Page 114
... in the TCP/IP section. 2 From the Settings tab, make sure Jam Recovery is on . 3 Release . 4 Close the front door. The light sequence that requires adjustment or replacement. On - Troubleshooting 114 Page that jammed does not reprint after the jam is cleared Jam Recovery is connected to... problems. 1 Turn the printer off, and then open the Local Printer Settings Utility for Windows or Printer Settings for print quality test pages, as indicated on the printer settings configuration sheet. 6 Press and hold while turning the printer on a network, access the Embedded Web Server: 1 Type the...
... in the TCP/IP section. 2 From the Settings tab, make sure Jam Recovery is on . 3 Release . 4 Close the front door. The light sequence that requires adjustment or replacement. On - Troubleshooting 114 Page that jammed does not reprint after the jam is cleared Jam Recovery is connected to... problems. 1 Turn the printer off, and then open the Local Printer Settings Utility for Windows or Printer Settings for print quality test pages, as indicated on the printer settings configuration sheet. 6 Press and hold while turning the printer on a network, access the Embedded Web Server: 1 Type the...
Service Manual
Page 28
...) sequence When the printer is a problem in the printer such as a paper jam, then the panel lights indicate the problem. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature...
...) sequence When the printer is a problem in the printer such as a paper jam, then the panel lights indicate the problem. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature...
Service Manual
Page 29
...returns. However, if is double-clicked on the panel, a second pattern may be all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or function which case, when double-clicking, the pattern does not change the ...there may appear with more detailed information. See "Service codes" on page 2-30) indicate specific errors. Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Contact the next level of support. Diagnostics information 2-3 4513...
...returns. However, if is double-clicked on the panel, a second pattern may be all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or function which case, when double-clicking, the pattern does not change the ...there may appear with more detailed information. See "Service codes" on page 2-30) indicate specific errors. Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Contact the next level of support. Diagnostics information 2-3 4513...
Service Manual
Page 52
...cartridge z z z Meaning The toner in the toner cartridge is not supported by the printer. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner cartridge, and shake it to clear the... toner cartridge z z z Meaning The toner cartridge is getting low, or a defective toner cartridge has been detected. Too many options attached z z z z Meaning This message indicates that to clear the message. The option will be ignored. 2-26 Lexmark™ E260d, E260dn
...cartridge z z z Meaning The toner in the toner cartridge is not supported by the printer. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner cartridge, and shake it to clear the... toner cartridge z z z Meaning The toner cartridge is getting low, or a defective toner cartridge has been detected. Too many options attached z z z z Meaning This message indicates that to clear the message. The option will be ignored. 2-26 Lexmark™ E260d, E260dn
Service Manual
Page 54
... secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn 4513-220, -230 Service codes All service errors are indicated by all lights flash simultaneously, and double-clicking does not produce a secondary code, then there may be a code problem. The secondary light pattern indicates an area or function which has the error.
... secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn 4513-220, -230 Service codes All service errors are indicated by all lights flash simultaneously, and double-clicking does not produce a secondary code, then there may be a code problem. The secondary light pattern indicates an area or function which has the error.
Service Manual
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...✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which is the primary indication or code. Note: All service errors are initially communicated by paper port device ✷ ✷ ...10039; 906: Service engine software error ✷ ✷ ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn...
...✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which is the primary indication or code. Note: All service errors are initially communicated by paper port device ✷ ✷ ...10039; 906: Service engine software error ✷ ✷ ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn...
Service Manual
Page 57
...indicates a problem in thermistor path ✷ ✷ 925: Incorrect fuser ✷ ✷ ✷ 926: Service fuser error ✷ ✷ ✷ 927: Fan stalled ✷ ✷ ✷ ✷ 929: Toner sensor or toner cartridge are bad ✷ ✷ ✷ Diagnostics information 2-31 Service tertiary error codes: fuser, fan, or toner sensor Lights...10039; ✷ ✷ ✷ Fuser, fan, or toner sensor error Codes 920 through 929 indicate a problem in tray 2 motor. Check the continuity from the cable connection on the HVPS (high ...
...indicates a problem in thermistor path ✷ ✷ 925: Incorrect fuser ✷ ✷ ✷ 926: Service fuser error ✷ ✷ ✷ 927: Fan stalled ✷ ✷ ✷ ✷ 929: Toner sensor or toner cartridge are bad ✷ ✷ ✷ Diagnostics information 2-31 Service tertiary error codes: fuser, fan, or toner sensor Lights...10039; ✷ ✷ ✷ Fuser, fan, or toner sensor error Codes 920 through 929 indicate a problem in tray 2 motor. Check the continuity from the cable connection on the HVPS (high ...
Service Manual
Page 58
...: Service engine card failure ✷ ✷ 949: Service engine card failure ✷ ✷ ✷ 2-32 Lexmark™ E260d, E260dn Lights Service secondary codes: 94x Service tertiary codes: RIP engine communicator or engine card 940: Service RIP to the printhead. Codes 936 and 937 indicate a problem in the drive system motor. Error codes 947-949...
...: Service engine card failure ✷ ✷ 949: Service engine card failure ✷ ✷ ✷ 2-32 Lexmark™ E260d, E260dn Lights Service secondary codes: 94x Service tertiary codes: RIP engine communicator or engine card 940: Service RIP to the printhead. Codes 936 and 937 indicate a problem in the drive system motor. Error codes 947-949...
Service Manual
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...: NAND failure ✷ ✷ 959: SRAM failure ✷ ✷ ✷ RAM memory error Indicates an error in the NVRAM (nonvolatile random access memory). Codes 955-959 indicate a failed controller board assembly. Replace the operator panel assembly. 4513-220, -230 NVRAM failure Error codes 950...-954 indicate a problem in the RAM memory. Lights Service secondary codes: 96x Service tertiary codes: RAM memory error 960: Service RAM memory error ✷ ...
...: NAND failure ✷ ✷ 959: SRAM failure ✷ ✷ ✷ RAM memory error Indicates an error in the NVRAM (nonvolatile random access memory). Codes 955-959 indicate a failed controller board assembly. Replace the operator panel assembly. 4513-220, -230 NVRAM failure Error codes 950...-954 indicate a problem in the RAM memory. Lights Service secondary codes: 96x Service tertiary codes: RAM memory error 960: Service RAM memory error ✷ ...
Service Manual
Page 60
...10039; ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error in the paper port. Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service tertiary ...978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
...10039; ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error in the paper port. Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service tertiary ...978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
Service Manual
Page 61
Lights Service secondary codes: 99x Service tertiary codes: device equipment check or device controller board error 990: Service device equipment check 991: Service device controller board failure ✷ 4513-220, -230 ✷ ✷ Diagnostics information 2-35 Device equipment check or device controller board error Indicates a failure with the device's equipment or controller board.
Lights Service secondary codes: 99x Service tertiary codes: device equipment check or device controller board error 990: Service device equipment check 991: Service device controller board failure ✷ 4513-220, -230 ✷ ✷ Diagnostics information 2-35 Device equipment check or device controller board error Indicates a failure with the device's equipment or controller board.
Service Manual
Page 62
...operator panel displays light patterns describing the current state of the printer and indicates possible printer problems that must be caused by any of the following message and error codes will be visible only in the print event log in machine during warm-up) 2-36 Lexmark™ E260d, E260dn Possible causes ... sheet ahead. 200.03 The video never started on page 3-8. The media is not expected (media in the diagnostic mode for E260d and E260dn. This topic provides a list of lock condition after hitting the input sensor 200.04 The media at the input sensor before the EP was...
...operator panel displays light patterns describing the current state of the printer and indicates possible printer problems that must be caused by any of the following message and error codes will be visible only in the print event log in machine during warm-up) 2-36 Lexmark™ E260d, E260dn Possible causes ... sheet ahead. 200.03 The video never started on page 3-8. The media is not expected (media in the diagnostic mode for E260d and E260dn. This topic provides a list of lock condition after hitting the input sensor 200.04 The media at the input sensor before the EP was...
Service Manual
Page 76
.... Paper feed service checks Paper jam error indication during POR. Make sure the input paper feed sensors are incorrect, then see "Controller board service check" on page 3-46. If so, then replace the ACM manual feed clutch. 2-50 Lexmark™ E260d, E260dn With the printer on, verify the following ...Operator panel service check FRU Operator panel (LED) Controller board Warning: Do not replace the operator panel and controller board at J5. Action Lights If none of the fuser, is visible at the same time. Buttons If the buttons do not turn on and verify that the rollers ...
.... Paper feed service checks Paper jam error indication during POR. Make sure the input paper feed sensors are incorrect, then see "Controller board service check" on page 3-46. If so, then replace the ACM manual feed clutch. 2-50 Lexmark™ E260d, E260dn With the printer on, verify the following ...Operator panel service check FRU Operator panel (LED) Controller board Warning: Do not replace the operator panel and controller board at J5. Action Lights If none of the fuser, is visible at the same time. Buttons If the buttons do not turn on and verify that the rollers ...
Service Manual
Page 84
light message does not display if the 1,500-page toner cartridge is • Remove ...to the paper. The print is not being used, such as card stock or labels, then be a software error. The light displays. Solid black areas on transparencies Faint images or repetitive spots appear on toner. 4513-220, -230 Print quality problems (...on POR. Replace the cartridge. • There may be out of paper. Cause/action • Toner is getting light, but the printer has not indicated it off the page. See "Printhead service check" on page 2-60. • Also, see "Blank page" on...
light message does not display if the 1,500-page toner cartridge is • Remove ...to the paper. The print is not being used, such as card stock or labels, then be a software error. The light displays. Solid black areas on transparencies Faint images or repetitive spots appear on toner. 4513-220, -230 Print quality problems (...on POR. Replace the cartridge. • There may be out of paper. Cause/action • Toner is getting light, but the printer has not indicated it off the page. See "Printhead service check" on page 2-60. • Also, see "Blank page" on...