Hardware Maintenance Manual
Page 5
... © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails...
... © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails...
Hardware Maintenance Manual
Page 11
... that it , ask the customer to power-off position. When using testers, set the controls correctly and use worn or broken tools and testers. First, check that supplies power to the machine, and to work with live electrical currents. Examples of mat to switch off controls, is a complete circuit. Working near you need to lock the wall box in your pocket or...
... that it , ask the customer to power-off position. When using testers, set the controls correctly and use worn or broken tools and testers. First, check that supplies power to the machine, and to work with live electrical currents. Examples of mat to switch off controls, is a complete circuit. Working near you need to lock the wall box in your pocket or...
Hardware Maintenance Manual
Page 26
.... Note the current configuration settings (using the View Configuration option); This will cause all customer data on the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. How to use error message Use the error codes displayed on a system board are very sensitive. v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be lost. Important...
.... Note the current configuration settings (using the View Configuration option); This will cause all customer data on the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. How to use error message Use the error codes displayed on a system board are very sensitive. v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be lost. Important...
Hardware Maintenance Manual
Page 31
... program. Consider replacing a FRU only when a problem recurs. "PC-Doctor for Rescue and Recovery" on page 28 v "Power system checkout" on removing and replacing FRUs. "PC-Doctor for Windows" on page 26 - Some descriptions might be replaced because of the machine and the FRU part number are servicing sequence might have nothing to your particular computer. If you replace FRUs, use new nylon-coated...
... program. Consider replacing a FRU only when a problem recurs. "PC-Doctor for Rescue and Recovery" on page 28 v "Power system checkout" on removing and replacing FRUs. "PC-Doctor for Windows" on page 26 - Some descriptions might be replaced because of the machine and the FRU part number are servicing sequence might have nothing to your particular computer. If you replace FRUs, use new nylon-coated...
Hardware Maintenance Manual
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... PC-Doctor. Instead of these devices, you need to enable it to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If the computer cannot be used to test a device that depend on model-unique functions, refer to enter the BIOS Setup Utility. Turn on the computer. Note: When you test one of pressing Enter, click the left button. 1. then power on the computer. 2. Note: PC...
... PC-Doctor. Instead of these devices, you need to enable it to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If the computer cannot be used to test a device that depend on model-unique functions, refer to enter the BIOS Setup Utility. Turn on the computer. Note: When you test one of pressing Enter, click the left button. 1. then power on the computer. 2. Note: PC...
Hardware Maintenance Manual
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... external monitor attached to your computer, detach it . 6. Run the applicable function test. 5. Exit Diag. otherwise, it cannot be held down menu appears. (Its exact form depends on the test menu are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive...
... external monitor attached to your computer, detach it . 6. Run the applicable function test. 5. Exit Diag. otherwise, it cannot be held down menu appears. (Its exact form depends on the test menu are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive...
Hardware Maintenance Manual
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... Windows setup. The computer does not start until the password is booted. The password must be entered before an operating system can be replaced for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual The Master + User mode requires two HDPs; The system administrator then provides the user HDP to the BIOS Setup Utility and change the system configuration. The user must be booted. The system board must enter the SVP in order to get access...
... Windows setup. The computer does not start until the password is booted. The password must be entered before an operating system can be replaced for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual The Master + User mode requires two HDPs; The system administrator then provides the user HDP to the BIOS Setup Utility and change the system configuration. The user must be booted. The system board must enter the SVP in order to get access...
Hardware Maintenance Manual
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... the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the battery pack, see "1100 Backup battery" on page 79. 4. For how to recover data from the hard disk drive. then enter the POP. then, in the Enter Current Password field. Remove the backup battery. For how to remove the hard-disk password Attention: If User only mode is appearing on page 63. 3. The POP has been removed. 5. Turn on...
... the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the battery pack, see "1100 Backup battery" on page 79. 4. For how to recover data from the hard disk drive. then enter the POP. then, in the Enter Current Password field. Remove the backup battery. For how to remove the hard-disk password Attention: If User only mode is appearing on page 63. 3. The POP has been removed. 5. Turn on...
Hardware Maintenance Manual
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... the battery is powered off . v If the battery indicator blinks orange, indicating that time. v Open the LCD cover. Standby mode When the computer enters standby mode, the following events, the computer automatically returns from standby mode and resume operation, do what occurs in either your setting or the default setting, whichever is available. so if you have set the low-battery alarm, the charge indicator notifies you do not set the low-battery...
... the battery is powered off . v If the battery indicator blinks orange, indicating that time. v Open the LCD cover. Standby mode When the computer enters standby mode, the following events, the computer automatically returns from standby mode and resume operation, do what occurs in either your setting or the default setting, whichever is available. so if you have set the low-battery alarm, the charge indicator notifies you do not set the low-battery...
Hardware Maintenance Manual
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... keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that causes the system to Power switch mode [Hibernation], turn off . v The ring indicator (RI) is restored from hibernation mode and resumes operation. Pressing Fn+F4 keys. Note: If the computer enters the hibernation mode while it before taking any of the following : v Press the Fn+F12 keys. v The time set on the hard disk drive...
... keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that causes the system to Power switch mode [Hibernation], turn off . v The ring indicator (RI) is restored from hibernation mode and resumes operation. Pressing Fn+F4 keys. Note: If the computer enters the hibernation mode while it before taking any of the following : v Press the Fn+F12 keys. v The time set on the hard disk drive...
Hardware Maintenance Manual
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... a device not supported by pressing F10. In the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to load the default setting. Press F9, and Bad CRC2. Numeric error codes Table 1. in the ThinkPad computers, see the manual for each error detected in the computer. Do not replace a nondefective FRU. Run BIOS Setup Utility, and save the current setting by diagnostic codes...
... a device not supported by pressing F10. In the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to load the default setting. Press F9, and Bad CRC2. Numeric error codes Table 1. in the ThinkPad computers, see the manual for each error detected in the computer. Do not replace a nondefective FRU. Run BIOS Setup Utility, and save the current setting by diagnostic codes...
Hardware Maintenance Manual
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... is not working. 1. Remove either a Mini-PCI Card or a modem daughter card. Hard disk drive. 4. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Extended RAM fails 2. Table 1. Numeric error codes (continued) Symptom or error FRU or action, in CMOS. System board. 0199 System Security- Remove one of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does...
... is not working. 1. Remove either a Mini-PCI Card or a modem daughter card. Hard disk drive. 4. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Extended RAM fails 2. Table 1. Numeric error codes (continued) Symptom or error FRU or action, in CMOS. System board. 0199 System Security- Remove one of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does...
Hardware Maintenance Manual
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... board. 02F4 EISA CMOS not writable. 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Charge the backup battery for more than 8 hours by running BIOS Setup Utility. 0260 System timer error. 1. CPU. 2. Replace the backup battery. 3. Related service information 41 System board. 0270 Real-time clock error. 1. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. System board. System board. 1803 1. System board. 02F7 Fail-safe timer...
... board. 02F4 EISA CMOS not writable. 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Charge the backup battery for more than 8 hours by running BIOS Setup Utility. 0260 System timer error. 1. CPU. 2. Replace the backup battery. 3. Related service information 41 System board. 0270 Real-time clock error. 1. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. System board. System board. 1803 1. System board. 02F7 Fail-safe timer...
Hardware Maintenance Manual
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... hard disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Undock docking station or port replicator if it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. Numeric error codes (continued) Symptom or error FRU or action, in Slot-1. Main hard disk drive. 3. Read error on HDD1 (Ultrabay hard disk drive) 1. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function...
... hard disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Undock docking station or port replicator if it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. Numeric error codes (continued) Symptom or error FRU or action, in Slot-1. Main hard disk drive. 3. Read error on HDD1 (Ultrabay hard disk drive) 1. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function...
Hardware Maintenance Manual
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... the LCD connector. 2. LCD assembly. 3. External CRT. 4. System board. System board. 2. LCD assembly. 3. beeps, and one short beep. Only the cursor appears. Reinstall the operating system. Four cycles of four short beeps and a blank System board (security chip) screen. DIMM. 3. System board. No beep, power-on indicator on password or a supervisor password is set . System board. Type the password and press Enter. Type the password and press Enter. 44 ThinkPad T500 and W500 Hardware Maintenance Manual
... the LCD connector. 2. LCD assembly. 3. External CRT. 4. System board. System board. 2. LCD assembly. 3. beeps, and one short beep. Only the cursor appears. Reinstall the operating system. Four cycles of four short beeps and a blank System board (security chip) screen. DIMM. 3. System board. No beep, power-on indicator on password or a supervisor password is set . System board. Type the password and press Enter. Type the password and press Enter. 44 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... used at least 10 times. 2. Non-ThinkPad devices b. Hard disk drive f. If the problem remains, replace the following : 1. If no error is operating correctly. (See "Power system checkout" on the computer. 5. Replace any error is not operating, follow these procedures to do not replace any FRUs. 3. Turn on page 29.) 1. System board b. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Optical disk or diskette in loop mode...
... used at least 10 times. 2. Non-ThinkPad devices b. Hard disk drive f. If the problem remains, replace the following : 1. If no error is operating correctly. (See "Power system checkout" on the computer. 5. Replace any error is not operating, follow these procedures to do not replace any FRUs. 3. Turn on page 29.) 1. System board b. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Optical disk or diskette in loop mode...
Hardware Maintenance Manual
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... the lower left of the screen, press F1 to start the diagnostic program. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Diagnostics --> Systemboard --> Keyboard 2. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Turn on the computer. 3. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Remove any physical shock to...
... the lower left of the screen, press F1 to start the diagnostic program. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Diagnostics --> Systemboard --> Keyboard 2. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Turn on the computer. 3. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Remove any physical shock to...
Hardware Maintenance Manual
Page 64
... function does not work while a DVD movie or a video clip is supported only on the ThinkPad computers that have the ThinkLight. Open the ThinkPad EasyEject Utility screen. Reserved. Note: This function is playing. The computer display becomes brighter. Table 10. You can stop , or remove external devices connected to a ThinkPad Essential Port Replicator and one or more USB devices have the ThinkPad PM device driver installed on the screen for switching a display output location, start Presentation Director, and change the settings. Turn...
... function does not work while a DVD movie or a video clip is supported only on the ThinkPad computers that have the ThinkLight. Open the ThinkPad EasyEject Utility screen. Reserved. Note: This function is playing. The computer display becomes brighter. Table 10. You can stop , or remove external devices connected to a ThinkPad Essential Port Replicator and one or more USB devices have the ThinkPad PM device driver installed on the screen for switching a display output location, start Presentation Director, and change the settings. Turn...
Hardware Maintenance Manual
Page 92
If the computer you install the card, route the antenna cables as shown in this figure. 84 ThinkPad T500 and W500 Hardware Maintenance Manual Installation of PCI Express Mini Card for wireless WAN Cable routing: When you are servicing is the wireless WAN-ready model, put the cables in the cable holders and secure them with tape as shown in this figure. Removal steps of the PCI Express Mini Card for wireless WAN (continued) 3 Table 25. Table 24.
If the computer you install the card, route the antenna cables as shown in this figure. 84 ThinkPad T500 and W500 Hardware Maintenance Manual Installation of PCI Express Mini Card for wireless WAN Cable routing: When you are servicing is the wireless WAN-ready model, put the cables in the cable holders and secure them with tape as shown in this figure. Removal steps of the PCI Express Mini Card for wireless WAN (continued) 3 Table 25. Table 24.
Hardware Maintenance Manual
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... 187 v "Miscellaneous parts" on page 189 v "AC adapters" on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as 3Dx (where 3D is not a RoHS compliant FRU. v FRU with finger print reader and touchpad. Once the access panel is removed, the specific CRU is identified...
... 187 v "Miscellaneous parts" on page 189 v "AC adapters" on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as 3Dx (where 3D is not a RoHS compliant FRU. v FRU with finger print reader and touchpad. Once the access panel is removed, the specific CRU is identified...