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... Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD...
... Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD...
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"FRU identification for replacing a hard disk drive" on page 18 - "Strategy for CTO, CMV, and GAV products" on page 19 v "Important information about replacing RoHS compliant FRUs" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show...that all software fixes, drivers, and BIOS downloads are available in this manual. Select Downloads and drivers. 4. Strategy for the Lenovo® authorized service technicians are installed before completing the service action. The BIOS and device drivers are posted on page 21 ...
"FRU identification for replacing a hard disk drive" on page 18 - "Strategy for CTO, CMV, and GAV products" on page 19 v "Important information about replacing RoHS compliant FRUs" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show...that all software fixes, drivers, and BIOS downloads are available in this manual. Select Downloads and drivers. 4. Strategy for the Lenovo® authorized service technicians are installed before completing the service action. The BIOS and device drivers are posted on page 21 ...
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...error message Use the error codes displayed on the hard disk to diagnose failures. Attention: The drive startup sequence in the computer you are servicing may alter the settings. Important notice for the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual If no ...error code is listed in effect. v Some computers have been customized. If you are instructed to it. Strategy for replacing a hard disk drive Always try to those settings remain in the Symptom-to see whether the error symptom is displayed, begin the diagnosis with the first...
...error message Use the error codes displayed on the hard disk to diagnose failures. Attention: The drive startup sequence in the computer you are servicing may alter the settings. Important notice for the computer you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual If no ...error code is listed in effect. v Some computers have been customized. If you are instructed to it. Strategy for replacing a hard disk drive Always try to those settings remain in the Symptom-to see whether the error symptom is displayed, begin the diagnosis with the first...
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... MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are announced and offered to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). The MTM portion of the machine label is...CTO and 1829-W15 will list these products as the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To ...
... MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are announced and offered to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). The MTM portion of the machine label is...CTO and 1829-W15 will list these products as the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To ...
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... Serial number and the list of service parts by Category" select SERVICE PARTS. v Business Partners using Eclaim will be displayed. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to view the complete...Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Under "View by Date" select SYSTEM SERVICE PARTS. Under "Parts Information by Document Type" select PARTS INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. Using the HMM For Key Commodities (Examples - hard disk drive, system board, ...
... Serial number and the list of service parts by Category" select SERVICE PARTS. v Business Partners using Eclaim will be displayed. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to view the complete...Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Under "View by Date" select SYSTEM SERVICE PARTS. Under "Parts Information by Document Type" select PARTS INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. Using the HMM For Key Commodities (Examples - hard disk drive, system board, ...
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Failing FRU name and part number __ 8. Following is covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Date of servicer __ 2. Failure symptoms, error codes appearing on which the failing FRU was detected __ ...excessive force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of a hard disk drive becomes noisy, it may be responsible for repair costs if the computer damage was subjected to it: __ 1. Machine type, model number, and ...
Failing FRU name and part number __ 8. Following is covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Date of servicer __ 2. Failure symptoms, error codes appearing on which the failing FRU was detected __ ...excessive force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of a hard disk drive becomes noisy, it may be responsible for repair costs if the computer damage was subjected to it: __ 1. Machine type, model number, and ...
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...Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of the computer. To run the PC...running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To cancel the test, press Esc. Select one of the ... below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to...
...Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of the computer. To run the PC...running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual To cancel the test, press Esc. Select one of the ... below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to...
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...the screen for the computer. Read the license. If you agree with the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by you must use . The length of the recovery process is fully automated and no action is normal.... © Copyright Lenovo 2008, 2009 33 If you do the following information: v "Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from...
...the screen for the computer. Read the license. If you agree with the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by you must use . The length of the recovery process is fully automated and no action is normal.... © Copyright Lenovo 2008, 2009 33 If you do the following information: v "Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from...
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...complete the Windows setup. Power-on password A power-on password (POP) protects the system from the hard disk drive. The system board must be entered before an operating system can use it appears on the screen whenever...Lenovo authorized servicers provide any ThinkPad computer: the power-on . Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. Passwords As many as three passwords may be replaced for the HDP: User only and Master + User. Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad...
...complete the Windows setup. Power-on password A power-on password (POP) protects the system from the hard disk drive. The system board must be entered before an operating system can use it appears on the screen whenever...Lenovo authorized servicers provide any ThinkPad computer: the power-on . Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. Passwords As many as three passwords may be replaced for the HDP: User only and Master + User. Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad...
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...Setup confirmation window, select Yes . Press F10; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. Turn on the screen; For models supporting the Passphrase function, press F1... appearing on the computer. 2. then enter the master HDP. Select Password. 5. Related service information 35 The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the power-on page 63. 3....
...Setup confirmation window, select Yes . Press F10; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. Turn on the screen; For models supporting the Passphrase function, press F1... appearing on the computer. 2. then enter the master HDP. Select Password. 5. Related service information 35 The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the power-on page 63. 3....
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...x is available on the ThinkPad computer. 3. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. A pop-up window ...opens. 6. Type the current master HDP in the Setup Configuration window. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual then leave the Enter...
...x is available on the ThinkPad computer. 3. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. A pop-up window ...opens. 6. Type the current master HDP in the Setup Configuration window. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual then leave the Enter...
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...enters standby mode, the following events occur in addition to return from standby mode and resumes operation: Related service information 37 v The hard disk drive is available. Note: If you are using the ACPI operating system, you when the battery is low, and then the computer ... power switch. To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is powered off. v The CPU stops. To put the computer into standby mode automatically: ...
...enters standby mode, the following events occur in addition to return from standby mode and resumes operation: Related service information 37 v The hard disk drive is available. Note: If you are using the ACPI operating system, you when the battery is low, and then the computer ... power switch. To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is powered off. v The CPU stops. To put the computer into standby mode automatically: ...
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..., and you are using the ACPI operating system and have to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do any of the following conditions: v If a "hibernation time" has been set on the hard disk drive is read, and system status is signaled by a serial device or ... the computer goes into hibernation mode, perform that time. v If the timer conditions are stored on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual Wait a few seconds before resuming normal operation. Closing the lid. - To cause the computer to ...
..., and you are using the ACPI operating system and have to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do any of the following conditions: v If a "hibernation time" has been set on the hard disk drive is read, and system status is signaled by a serial device or ... the computer goes into hibernation mode, perform that time. v If the timer conditions are stored on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual Wait a few seconds before resuming normal operation. Closing the lid. - To cause the computer to ...
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...0192 System Security- Remove one Wireless LAN devices are found. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Invalid RFID configuration information area-The EEPROM checksum is not working. 1. Remove the Ethernet device that you ...BIOS Setup Utility, and then save the current setting by pressing F10. 2. Invalid RFID Serialization Information Area. 0189 System board. Hard disk drive. 4. Reseat the hard disk drive. 2. System board. 01CA More than one of them . 1. Table 1.
...0192 System Security- Remove one Wireless LAN devices are found. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Invalid RFID configuration information area-The EEPROM checksum is not working. 1. Remove the Ethernet device that you ...BIOS Setup Utility, and then save the current setting by pressing F10. 2. Invalid RFID Serialization Information Area. 0189 System board. Hard disk drive. 4. Reseat the hard disk drive. 2. System board. 01CA More than one of them . 1. Table 1.
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...IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to enter SETUP 1. Note: For the construction of the DIMM slot, see "1050 DIMM" on a horizontal surface. Place the ThinkPad computer on page 70. 2000 Hard Drive Active Protection ...sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. Reseat the hard disk drive. Main hard disk drive. 3. Inform the following information to the customer: If in ...
...IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached to enter SETUP 1. Note: For the construction of the DIMM slot, see "1050 DIMM" on a horizontal surface. Place the ThinkPad computer on page 70. 2000 Hard Drive Active Protection ...sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. Reseat the hard disk drive. Main hard disk drive. 3. Inform the following information to the customer: If in ...
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...correctly. (See "Power system checkout" on the computer. 5. Visually check each FRU for the system board in the internal drive i. Battery pack e. DIMM h. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual If any FRUs. 3. Verify that the power supply being used at least 10 times. ...diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. Hard disk drive f. Optical disk or diskette in loop mode at the time of causes that no error is detected, do not replace any...
...correctly. (See "Power system checkout" on the computer. 5. Visually check each FRU for the system board in the internal drive i. Battery pack e. DIMM h. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual If any FRUs. 3. Verify that the power supply being used at least 10 times. ...diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. Hard disk drive f. Optical disk or diskette in loop mode at the time of causes that no error is detected, do not replace any...
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... (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (1280 × 800 resolution) TFT color LCD v 15... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Table 7.
... (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (1280 × 800 resolution) TFT color LCD v 15... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Table 7.
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...press the NumLk (ScrLk) key. 5 Caps lock Green: Caps Lock mode is charged between 5% to the hard disk drive, the diskette drive, or the drive in suspend mode. 3 Wireless WAN Green: The wireless WAN is on, and the radio link is on... and ready to 80% of the capacity, and being charged. Note: Do not move the system while the green drive-in standby mode. Blinking green: The battery is enabled. Blinking orange (rapid): The battery is charged between 0% to ...AC power status Green: The computer is connected to 5% of the capacity, and being transmitted. ThinkPad T500 and W500 51
...press the NumLk (ScrLk) key. 5 Caps lock Green: Caps Lock mode is charged between 5% to the hard disk drive, the diskette drive, or the drive in suspend mode. 3 Wireless WAN Green: The wireless WAN is on, and the radio link is on... and ready to 80% of the capacity, and being charged. Note: Do not move the system while the green drive-in standby mode. Blinking green: The battery is enabled. Blinking orange (rapid): The battery is charged between 0% to ...AC power status Green: The computer is connected to 5% of the capacity, and being transmitted. ThinkPad T500 and W500 51
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...Setup Utility, do as follows: 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Diagnostics --> Systemboard --> Keyboard 2. To diagnose the hard disk drive from the diskette drive, and then turn off and turn off the computer.... on the computer. 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Turn on the computer. Then, run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Conexant Smart...
...Setup Utility, do as follows: 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Diagnostics --> Systemboard --> Keyboard 2. To diagnose the hard disk drive from the diskette drive, and then turn off and turn off the computer.... on the computer. 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Turn on the computer. Then, run Diagnostics --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Conexant Smart...
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...1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . v Before removing the drive, ...have the user make a backup copy of all the information on page 63 Attention: v Do not drop the hard disk drive or apply any physical shock to physical shock... HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 3 4 2 When installing: ...
...1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . v Before removing the drive, ...have the user make a backup copy of all the information on page 63 Attention: v Do not drop the hard disk drive or apply any physical shock to physical shock... HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 3 4 2 When installing: ...