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LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, ... commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. GS-35F-05925. © 2008, 2009 Lenovo Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 205. All rights reserved...
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, ... commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. GS-35F-05925. © 2008, 2009 Lenovo Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 205. All rights reserved...
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...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
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...page 17. © Copyright Lenovo 2008, 2009 v v The product-specific section includes service, reference, and product-specific parts information. About this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081..., 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and ...
...page 17. © Copyright Lenovo 2008, 2009 v v The product-specific section includes service, reference, and product-specific parts information. About this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081..., 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and ...
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v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 5 v "Handling devices that you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you service a ThinkPad computer.
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 5 v "Handling devices that you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you service a ThinkPad computer.
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...in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. "Product definition" on page 21 Important: BIOS and device driver fixes are ...BIOS downloads. Important service information This chapter presents following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 The BIOS and device drivers are available in this manual. "Strategy for replacing a hard disk drive" on the...
...in obtaining or installing any FRUs listed in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Select Downloads and drivers. 4. "Product definition" on page 21 Important: BIOS and device driver fixes are ...BIOS downloads. Important service information This chapter presents following important service information: v "Strategy for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 The BIOS and device drivers are available in this manual. "Strategy for replacing a hard disk drive" on the...
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...resources to support CTO, CMV, and GAV products. General Announce Variant (GAV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. An example of the machine label is a special bid offering. Custom Model Variant (CMV) This is a standard ...model (fixed configuration). FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home...
...resources to support CTO, CMV, and GAV products. General Announce Variant (GAV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. An example of the machine label is a special bid offering. Custom Model Variant (CMV) This is a standard ...model (fixed configuration). FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home...
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...in a particular machine serial (this is the same record found in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. v Authorized IBM Business Partners can be returned in the eSupport record under SYSTEM DETAILS. Type in the machine type and model (Example: 1829-CTO)...eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Filter by description, with applicable machine type model and FRU will access PEW when performing...
...in a particular machine serial (this is the same record found in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. v Authorized IBM Business Partners can be returned in the eSupport record under SYSTEM DETAILS. Type in the machine type and model (Example: 1829-CTO)...eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Filter by description, with applicable machine type model and FRU will access PEW when performing...
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... RoHS Products marketed after June 2006 Current or original Replacement FRU part Must be RoHS Must be used. Important service information 21 Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be RoHS compliant. Products sold in ...FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to these products and any product Lenovo produces containing RoHS compliant FRUs. Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic ...
... RoHS Products marketed after June 2006 Current or original Replacement FRU part Must be RoHS Must be used. Important service information 21 Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be RoHS compliant. Products sold in ...FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to these products and any product Lenovo produces containing RoHS compliant FRUs. Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic ...
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... the PC-Doctor® for DOS diagnostics program. If you go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 v Be careful not to read the entire page on page 29 The descriptions in the computer that the model of a single,...Recovery" on page 28 v "Power system checkout" on removing and replacing FRUs. "Diagnostics using PC-Doctor for Windows" on page 26 - "PC-Doctor for DOS" on page 28 - v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If you replace FRUs,...
... the PC-Doctor® for DOS diagnostics program. If you go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 v Be careful not to read the entire page on page 29 The descriptions in the computer that the model of a single,...Recovery" on page 28 v "Power system checkout" on removing and replacing FRUs. "Diagnostics using PC-Doctor for Windows" on page 26 - "PC-Doctor for DOS" on page 28 - v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If you replace FRUs,...
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.... The utility is available on the Web site. To avoid this problem, you will need to enable it to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. If...is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the following procedure, you initialize the computer configuration, some possible configurations of the procedure. When the ThinkPad logo comes up, immediately press F1 to "...
.... The utility is available on the Web site. To avoid this problem, you will need to enable it to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. If...is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the following procedure, you initialize the computer configuration, some possible configurations of the procedure. When the ThinkPad logo comes up, immediately press F1 to "...
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To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics" on the system and ...: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics" on the system and ...: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
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... takes several hours. To install the factory contents by you agree with a Supplemental Recovery Disc. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at the same time so that you must use recovery discs, recovery takes at least five hours. 1. If you . ...select I accept these terms and conditions and then click Next. 4. If you to restart the computer. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom...
... takes several hours. To install the factory contents by you agree with a Supplemental Recovery Disc. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at the same time so that you must use recovery discs, recovery takes at least five hours. 1. If you . ...select I accept these terms and conditions and then click Next. 4. If you to restart the computer. The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom...
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... can be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . 8. Power-on password A ... password" on the screen to Microsoft Windows screen is turned on. When the recovery process is complete, the Welcome to complete the Windows setup. the system administrator enters both ...drive can be needed for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored...
... can be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . 8. Power-on password A ... password" on the screen to Microsoft Windows screen is turned on. When the recovery process is complete, the Welcome to complete the Windows setup. the system administrator enters both ...drive can be needed for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored...
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...2. If the Using Passphrase item is available on page 63. 3. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the battery pack, see "1100 Backup battery" on the computer....computer and wait until the POST ends. then, in the menu, this function is displayed in the Setup confirmation window, select Yes . Turn on the screen; When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. For models supporting the Passphrase function, ...
...2. If the Using Passphrase item is available on page 63. 3. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the battery pack, see "1100 Backup battery" on the computer....computer and wait until the POST ends. then, in the menu, this function is displayed in the Setup confirmation window, select Yes . Turn on the screen; When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. For models supporting the Passphrase function, ...
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... any physical shock to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to the ThinkPad computer. 2. The latest version is plugged in Slot-1. Main hard disk drive. 3. Reseat the ...If in mind, the customer can still use it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached. System board. 2102 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint ...
... any physical shock to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to the ThinkPad computer. 2. The latest version is plugged in Slot-1. Main hard disk drive. 3. Reseat the ...If in mind, the customer can still use it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is attached. System board. 2102 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 1820 More than one external fingerprint ...
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... symptoms Important: The TFT LCD for LCD replacement on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will not provide replacement if the LCD is within specification as follows: Table 5. System...
... symptoms Important: The TFT LCD for LCD replacement on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will not provide replacement if the LCD is within specification as follows: Table 5. System...
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... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the...
... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the...
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Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 to 1/4″ hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB ... USB cable 40Y8704 USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive ...
Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 to 1/4″ hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB ... USB cable 40Y8704 USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive ...
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... subject matter described in this document in all countries. Changes are not intended for convenience only and do not allow disclaimer of Lenovo or third parties. Lenovo may result in any time without incurring any obligation to you any way it is at those Web sites are provided for use...manner serve as an endorsement of those Web sites is the user's responsibility to state or imply that only that does not infringe any Lenovo intellectual property right may not apply to you supply in any license to these changes will be incorporated in your own risk. The information...
... subject matter described in this document in all countries. Changes are not intended for convenience only and do not allow disclaimer of Lenovo or third parties. Lenovo may result in any time without incurring any obligation to you any way it is at those Web sites are provided for use...manner serve as an endorsement of those Web sites is the user's responsibility to state or imply that only that does not infringe any Lenovo intellectual property right may not apply to you supply in any license to these changes will be incorporated in your own risk. The information...
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... ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly. Actual results may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad... in the United States, other countries, or both: IBM (used under license) The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both: Windows® Windows Vista® The following are trademarks of Intel Corporation...
... ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly. Actual results may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad... in the United States, other countries, or both: IBM (used under license) The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both: Windows® Windows Vista® The following are trademarks of Intel Corporation...