Hardware Maintenance Manual
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... Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout ... 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications ...47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
... Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout ... 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications ...47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
Hardware Maintenance Manual
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...Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. Check exterior covers for cracked or bulging batteries. 5. b. Check for damage (loose, broken, or sharp edges). 2. Checklist: 1. Use a meter to the safety of any potentially ...in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to attachment of non-ThinkPad features or options not covered by this inspection guide is to assist you can cause serious or fatal electrical shock) v ...
...Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. Check exterior covers for cracked or bulging batteries. 5. b. Check for damage (loose, broken, or sharp edges). 2. Checklist: 1. Use a meter to the safety of any potentially ...in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to attachment of non-ThinkPad features or options not covered by this inspection guide is to assist you can cause serious or fatal electrical shock) v ...
Hardware Maintenance Manual
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... have been certified (ISO 9000) as those listed below, to guard against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual Proper grounding of the ac plug on a double-insulated or battery-operated system, use coax or connector-outside shells on your clothing. Handling devices that are wearing a wrist strap...
... have been certified (ISO 9000) as those listed below, to guard against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual Proper grounding of the ac plug on a double-insulated or battery-operated system, use coax or connector-outside shells on your clothing. Handling devices that are wearing a wrist strap...
Hardware Maintenance Manual
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...External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v ... Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you ...to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500...
...External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v ... Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you ...to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500...
Hardware Maintenance Manual
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Check that power is not correct, replace the AC adapter. 4. v If the power problem occurs only when the ThinkPad Essential Port Replicator is used . Check that the battery pack supplies power when you are here because the computer fails only when the AC adapter is acceptable, do the following... for correct continuity and installation. v If the problem persists, go to "ThinkPad T500 and W500" on , check the power cord of the AC adapter cable. Disconnect the ac adapter and install the charged battery pack. 7. Unplug the AC adapter cable from the AC adapter does not...
Check that power is not correct, replace the AC adapter. 4. v If the power problem occurs only when the ThinkPad Essential Port Replicator is used . Check that the battery pack supplies power when you are here because the computer fails only when the AC adapter is acceptable, do the following... for correct continuity and installation. v If the problem persists, go to "ThinkPad T500 and W500" on , check the power cord of the AC adapter cable. Disconnect the ac adapter and install the charged battery pack. 7. Unplug the AC adapter cable from the AC adapter does not...
Hardware Maintenance Manual
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... it may not be 4 to 100% of the Windows® taskbar and wait for a while. Remove the battery pack and measure the voltage between battery terminals 5 and 7. If the voltage is less than 95% of battery power remaining is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual Perform operational charging. under...
... it may not be 4 to 100% of the Windows® taskbar and wait for a while. Remove the battery pack and measure the voltage between battery terminals 5 and 7. If the voltage is less than 95% of battery power remaining is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual Perform operational charging. under...
Hardware Maintenance Manual
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Remove the battery pack (see "1100 Backup battery" on page 63). 4. Remove the backup battery (see "1010 Battery pack" on page 79). 5. See the following : 1. v If the voltage is correct, replace the system board. v If the backup battery discharges quickly after replacement, replace the system board. ... Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the voltage is not correct, replace the backup battery. General checkout 31 Checking the backup battery Do the following figure. Power off the computer, and unplug the ac adapter from it. 2. Measure the voltage of...
Remove the battery pack (see "1100 Backup battery" on page 63). 4. Remove the backup battery (see "1010 Battery pack" on page 79). 5. See the following : 1. v If the voltage is correct, replace the system board. v If the backup battery discharges quickly after replacement, replace the system board. ... Wire Red Black Voltage (V dc) +2.5 to +3.2 Ground v If the voltage is not correct, replace the backup battery. General checkout 31 Checking the backup battery Do the following figure. Power off the computer, and unplug the ac adapter from it. 2. Measure the voltage of...
Hardware Maintenance Manual
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...the POP. For how to remove the battery pack, see "1100 Backup battery" on the screen; then enter the POP. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the... press F1 while HDP icon is displayed in the Setup confirmation window, select Yes . Related service information 35 Remove the battery pack. If the Using Passphrase item is appearing on page 79...Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. then enter the master HDP. Reinstall the backup battery and the battery...
...the POP. For how to remove the battery pack, see "1100 Backup battery" on the screen; then enter the POP. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the... press F1 while HDP icon is displayed in the Setup confirmation window, select Yes . Related service information 35 Remove the battery pack. If the Using Passphrase item is appearing on page 79...Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. then enter the master HDP. Reinstall the backup battery and the battery...
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...computer into standby mode automatically: v If a "suspend time" has been set on the "Turn off monitor" timer in the "Power Management Properties" window, the computer goes into hibernation mode.) Note for the APM operating system: Even if you do one of Fn+F4. v The CPU stops. To ... operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low, and then the computer enters the power-saving mode automatically. Power management To reduce power consumption, the computer has three ...
...computer into standby mode automatically: v If a "suspend time" has been set on the "Turn off monitor" timer in the "Power Management Properties" window, the computer goes into hibernation mode.) Note for the APM operating system: Even if you do one of Fn+F4. v The CPU stops. To ... operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low, and then the computer enters the power-saving mode automatically. Power management To reduce power consumption, the computer has three ...
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...Closing the lid. - v The ring indicator (RI) is powered off the power switch. To cause the computer to Hibernate when battery becomes low, and the battery charge becomes critically low. v If you are using the APM operating system and have defined one of the following conditions: v If... mode to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do undock it before taking any input immediately after it enters standby mode. Pressing the power button. - v The time set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance...
...Closing the lid. - v The ring indicator (RI) is powered off the power switch. To cause the computer to Hibernate when battery becomes low, and the battery charge becomes critically low. v If you are using the APM operating system and have defined one of the following conditions: v If... mode to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do undock it before taking any input immediately after it enters standby mode. Pressing the power button. - v The time set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance...
Hardware Maintenance Manual
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...the wireless LAN device that you installed. 2. DIMM. Table 1. Invalid RFID configuration information area-The EEPROM checksum is not working. 1. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0199 System Security- System board. 01C8 Two or more modem ...Security hardware tamper detected. Hard disk drive. 4. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 0188 System board. Run BIOS Setup Utility, and then save the current setting by ...
...the wireless LAN device that you installed. 2. DIMM. Table 1. Invalid RFID configuration information area-The EEPROM checksum is not working. 1. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0199 System Security- System board. 01C8 Two or more modem ...Security hardware tamper detected. Hard disk drive. 4. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual System board. 0188 System board. Run BIOS Setup Utility, and then save the current setting by ...
Hardware Maintenance Manual
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...miniPCI network card. 1. System board. 1803 1. Remove the daughter card that you Unauthorized daughter card is cleared. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Default configuration used . 1. System board. 02F6 Software NMI failed... 1. Reset the password by connecting the ac adapter. 2. Load "Setup Default" in the computer. CPU. 2. Replace the backup battery. 3. Remove Mini PCI network card. 2. Default configuration used . 1. System board. 02F0 CPU ID:xx Failed. 1. Run BIOS Setup Utility...
...miniPCI network card. 1. System board. 1803 1. Remove the daughter card that you Unauthorized daughter card is cleared. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Default configuration used . 1. System board. 02F6 Software NMI failed... 1. Reset the password by connecting the ac adapter. 2. Load "Setup Default" in the computer. CPU. 2. Replace the backup battery. 3. Remove Mini PCI network card. 2. Default configuration used . 1. System board. 02F0 CPU ID:xx Failed. 1. Run BIOS Setup Utility...
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...1. No valid operating system. 1. Invalid system configuration data. FRU or action, in the BIOS Setup Utility. 2. System board. 1. Backup battery. 3. Check that the operating system has no failure and is installed correctly. 2. Related service information 43 Error messages Table 2. I/O device ...IRQ conflict. Thermal sensing error. Backup battery. 3. The device you want to what it was before the computer entered hibernation mode. 2. System board. Fan error. Load "...
...1. No valid operating system. 1. Invalid system configuration data. FRU or action, in the BIOS Setup Utility. 2. System board. 1. Backup battery. 3. Check that the operating system has no failure and is installed correctly. 2. Related service information 43 Error messages Table 2. I/O device ...IRQ conflict. Thermal sensing error. Backup battery. 3. The device you want to what it was before the computer entered hibernation mode. 2. System board. Fan error. Load "...
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... attached to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Battery pack e. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. When analyzing an intermittent problem, do... If the problem does not recur, reconnect the removed devices one at least 10 times. 2. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Non-ThinkPad devices b. Rerun the test to verify that have no more errors exist. Replace any FRUs. 3. FRU replacement should...
... attached to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Battery pack e. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. When analyzing an intermittent problem, do... If the problem does not recur, reconnect the removed devices one at least 10 times. 2. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Non-ThinkPad devices b. Rerun the test to verify that have no more errors exist. Replace any FRUs. 3. FRU replacement should...
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...® Yes Battery v Li-ion battery (6 cells) 2.6 Ah v Li-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500...
...® Yes Battery v Li-ion battery (6 cells) 2.6 Ah v Li-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500...
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... diskette drive, or the drive in -use . Green: Bluetooth wireless is enabled. This indicator is on and not in standby mode. Orange: The battery is charged between 0% to 5% of the capacity. 9 AC power status Green: The computer is on when Bluetooth wireless is connected to use . ... wireless feature (802.11 standard or 802.11n) is on the keyboard is ready for status use . When this indicator is resuming normal operation. ThinkPad T500 and W500 51 Blinking green: Data is being transmitted. 4 Num lock Green: The numeric keypad on , and the radio link is enabled. Table...
... diskette drive, or the drive in -use . Green: Bluetooth wireless is enabled. This indicator is on and not in standby mode. Orange: The battery is charged between 0% to 5% of the capacity. 9 AC power status Green: The computer is on when Bluetooth wireless is connected to use . ... wireless feature (802.11 standard or 802.11n) is on the keyboard is ready for status use . When this indicator is resuming normal operation. ThinkPad T500 and W500 51 Blinking green: Data is being transmitted. 4 Num lock Green: The numeric keypad on , and the radio link is enabled. Table...
Hardware Maintenance Manual
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Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run the following...diagnose the hard disk drive without starting up correctly. 2. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. ThinkPad T500 and W500 53 Diagnostics --> Video Adapter 2. Turn on the computer. 3. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility...
Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run the following...diagnose the hard disk drive without starting up correctly. 2. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. ThinkPad T500 and W500 53 Diagnostics --> Video Adapter 2. Turn on the computer. 3. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility...
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...drawing. 6. Before touching it in the direction as given in the drawings by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual Follow the correct sequence in the steps for removing the FRU, as given by shaking the computer gently and ... To put the new FRU in place, reverse the removal procedure and follow any FRUs that all power cords from electrical outlets, remove the battery pack, and then disconnect any FRU, review "FRU replacement notices" on page 119. 8. Attention: The system board is sensitive to observe ...
...drawing. 6. Before touching it in the direction as given in the drawings by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual Follow the correct sequence in the steps for removing the FRU, as given by shaking the computer gently and ... To put the new FRU in place, reverse the removal procedure and follow any FRUs that all power cords from electrical outlets, remove the battery pack, and then disconnect any FRU, review "FRU replacement notices" on page 119. 8. Attention: The system board is sensitive to observe ...
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Removal steps of the slot. Then make sure that the battery release lever is in the parts list for your computer. Table 11. ThinkPad T500 and W500 63 Any other battery could ignite or explode. 1010 Battery pack DANGER Use only the battery specified in the locked position. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the direction shown by arrow 3. 1 2 3 When installing: Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 .
Removal steps of the slot. Then make sure that the battery release lever is in the parts list for your computer. Table 11. ThinkPad T500 and W500 63 Any other battery could ignite or explode. 1010 Battery pack DANGER Use only the battery specified in the locked position. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the direction shown by arrow 3. 1 2 3 When installing: Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 .
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... HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . v Before removing the drive, have the user make a backup copy of data. ThinkPad T500 and W500 65 The hard disk drive is sensitive to it if possible. v Never remove the drive while...
... HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . v Before removing the drive, have the user make a backup copy of data. ThinkPad T500 and W500 65 The hard disk drive is sensitive to it if possible. v Never remove the drive while...