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GS-35F-05925. © 2008, 2009 Lenovo LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental ...limited and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″...restrictions set forth in Contract No. All rights reserved. Forth Edition (January 2009) © Copyright Lenovo 2008, 2009.
GS-35F-05925. © 2008, 2009 Lenovo LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental ...limited and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″...restrictions set forth in Contract No. All rights reserved. Forth Edition (January 2009) © Copyright Lenovo 2008, 2009.
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...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
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... familiar with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242,... 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v
... familiar with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242,... 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v
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v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you need to be familiar with before you service a ThinkPad computer.
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you need to be familiar with before you service a ThinkPad computer.
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... information. Follow the directions on page 18 - Important service information This chapter presents following important service information: v "Strategy for the Lenovo® authorized service technicians are available in this manual. Select Downloads and drivers. 4. Strategy for replacing FRUs Before replacing parts: Make... 800-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following strategy to http://www.lenovo.com/support 2. After a system board is loaded to contact the Customer Support Center at 800-565-3344 for replacing and ...
... information. Follow the directions on page 18 - Important service information This chapter presents following important service information: v "Strategy for the Lenovo® authorized service technicians are available in this manual. Select Downloads and drivers. 4. Strategy for replacing FRUs Before replacing parts: Make... 800-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following strategy to http://www.lenovo.com/support 2. After a system board is loaded to contact the Customer Support Center at 800-565-3344 for replacing and ...
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...are PEW, eSupport, and the HMM. FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home Customers can be found in PEW under the 4-digit MT and 3-digit model, where model = a "fixed part number", not "... at a MT - GAVs are loaded in the HMM. The MTM portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Also, PEW, eSupport, and the HMM will have this configuration sent to fulfillment, where it is NOT generally announced. Using PEW...
...are PEW, eSupport, and the HMM. FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home Customers can be found in PEW under the 4-digit MT and 3-digit model, where model = a "fixed part number", not "... at a MT - GAVs are loaded in the HMM. The MTM portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Also, PEW, eSupport, and the HMM will have this configuration sent to fulfillment, where it is NOT generally announced. Using PEW...
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...the following Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v Authorized IBM Business Partners can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Type in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. hard ...Business Partners using Eclaim will be returned in the machine type and model (Example: 1829-CTO) under COMPONENT INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. The key commodities will be used to view the complete list of FRUs, type in the eSupport record under SYSTEM ...
...the following Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v Authorized IBM Business Partners can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Type in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. hard ...Business Partners using Eclaim will be returned in the machine type and model (Example: 1829-CTO) under COMPONENT INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. The key commodities will be used to view the complete list of FRUs, type in the eSupport record under SYSTEM ...
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... June 2006 are non compliant, replacement parts can also be RoHS compliant. Important service information 21 RoHS requirements must be implemented on Lenovo products placed on the market before the implementation date and expects its suppliers to be ready to RoHS RoHS Must be RoHS Products... marketed after June 2006 Current or original Replacement FRU part Must be RoHS Must be RoHS Non-RoHS Can sub to support Lenovo's requirements and schedule in 2005 and 2006, will contain some RoHS compliant FRUs. Products sold in the EU. The following statement ...
... June 2006 are non compliant, replacement parts can also be RoHS compliant. Important service information 21 RoHS requirements must be implemented on Lenovo products placed on the market before the implementation date and expects its suppliers to be ready to RoHS RoHS Must be RoHS Products... marketed after June 2006 Current or original Replacement FRU part Must be RoHS Must be RoHS Non-RoHS Can sub to support Lenovo's requirements and schedule in 2005 and 2006, will contain some RoHS compliant FRUs. Products sold in the EU. The following statement ...
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... checkout This chapter presents following important notes. "PC-Doctor for Windows" on page 25 - "PC-Doctor for a variety of ...and the FRU part number are servicing sequence might have nothing to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 Single failures can occur for Rescue and Recovery" on page 28 v "Power system ...page on removing and replacing FRUs. "Diagnostics using PC-Doctor for DOS diagnostics program. v Before replacing any ThinkPad model that the model of a single, unreproducible failure. Drives in this chapter apply to your particular computer...
... checkout This chapter presents following important notes. "PC-Doctor for Windows" on page 25 - "PC-Doctor for a variety of ...and the FRU part number are servicing sequence might have nothing to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 Single failures can occur for Rescue and Recovery" on page 28 v "Power system ...page on removing and replacing FRUs. "Diagnostics using PC-Doctor for DOS diagnostics program. v Before replacing any ThinkPad model that the model of a single, unreproducible failure. Drives in this chapter apply to your particular computer...
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... that are disabled, such as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Diagnostics using Configuration utility for DOS. Note: PC-Doctor for ...DOS (hereafter called PC-Doctor.) You can detect errors by pressing Enter instead of the computer. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on , go to "Symptom-to initialize the computer setup by use of the BIOS Setup Utility before...
... that are disabled, such as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Diagnostics using Configuration utility for DOS. Note: PC-Doctor for ...DOS (hereafter called PC-Doctor.) You can detect errors by pressing Enter instead of the computer. When the ThinkPad logo comes up, immediately press F1 to "ThinkPad T500 and W500" on , go to "Symptom-to initialize the computer setup by use of the BIOS Setup Utility before...
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... for Rescue and Recovery In some models of the computer. To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics...System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance ...
... for Rescue and Recovery In some models of the computer. To run the PC-Doctor program to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics...System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance ...
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Related service information This chapter presents following : Note: Recovery takes several hours. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at the same time so that you have a Supplemental Recovery Disc, click No. Read the license. This is ..."Restoring the factory contents by using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is ...
Related service information This chapter presents following : Note: Recovery takes several hours. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at the same time so that you have a Supplemental Recovery Disc, click No. Read the license. This is ..."Restoring the factory contents by using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is ...
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...page 35. The Master + User mode requires two HDPs; The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . Supervisor password A supervisor password (SVP) protects the system...: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual The user must be made available to the servicer, there is no master HDP is displayed. The system board...
...page 35. The Master + User mode requires two HDPs; The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . Supervisor password A supervisor password (SVP) protects the system...: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual The user must be made available to the servicer, there is no master HDP is displayed. The system board...
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..., enter the BIOS Setup Utility and go to enterBIOS Setup Utility. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. For the other models, enter...until the POST ends. then enter the POP. To remove a user HDP that you have been saved window, press Enter. 8. then leave the Enter New Password field blank, and press Enter twice. 7. When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. For how to remove the...
..., enter the BIOS Setup Utility and go to enterBIOS Setup Utility. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. For the other models, enter...until the POST ends. then enter the POP. To remove a user HDP that you have been saved window, press Enter. 8. then leave the Enter New Password field blank, and press Enter twice. 7. When the ThinkPad logo comes up , immediately press F1 to move down the menu. 4. For how to remove the...
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...customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. If in mind, ...computer. 3. The latest version is attached. System board. 2102 1. disk drive) 3. Main hard disk drive. 3. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Place the ThinkPad computer on HDD0 (Main hard disk drive) 2. Reseat the hard disk drive. Power off and remove all but not in -Power ...
...customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. If in mind, ...computer. 3. The latest version is attached. System board. 2102 1. disk drive) 3. Main hard disk drive. 3. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Place the ThinkPad computer on HDD0 (Main hard disk drive) 2. Reseat the hard disk drive. Power off and remove all but not in -Power ...
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...contains many thin-film transistors (TFTs). LCD-related symptoms Symptom or error No beep, power-on indicator on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 ...13 13 QXGA Notes: v Lenovo will have zero pixel defects. v Characters missing pixels. Table 6. LCD assembly. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v...
...contains many thin-film transistors (TFTs). LCD-related symptoms Symptom or error No beep, power-on indicator on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 ...13 13 QXGA Notes: v Lenovo will have zero pixel defects. v Characters missing pixels. Table 6. LCD assembly. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v...
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... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the...
... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the...
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... card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203
... card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203
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... be used instead. Some jurisdictions do not in any way it is at those Web sites is the user's responsibility to non-Lenovo Web sites are not part of the materials for use of those Web sites are provided for information on the products and services ...may have patents or pending patent applications covering subject matter described in this document was determined in specific environments and is not intended to : Lenovo (United States), Inc. 1009 Think Place - Nothing in this document shall operate as an endorsement of any obligation to these changes will be...
... be used instead. Some jurisdictions do not in any way it is at those Web sites is the user's responsibility to non-Lenovo Web sites are not part of the materials for use of those Web sites are provided for information on the products and services ...may have patents or pending patent applications covering subject matter described in this document was determined in specific environments and is not intended to : Lenovo (United States), Inc. 1009 Think Place - Nothing in this document shall operate as an endorsement of any obligation to these changes will be...
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... or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint®..., or both: IBM (used under license) The following are trademarks of this document should verify the applicable data for their specific environment. Users of Intel Corporation or its subsidiaries in the United States, other countries, or both : Windows® Windows Vista® The...
... or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint®..., or both: IBM (used under license) The following are trademarks of this document should verify the applicable data for their specific environment. Users of Intel Corporation or its subsidiaries in the United States, other countries, or both : Windows® Windows Vista® The...