Hardware Maintenance Manual
Page 1
IBM Mobile Systems S10L-9625-00 ThinkPad 560Z (2640) Computer Hardware Maintenance Manual August 1998
IBM Mobile Systems S10L-9625-00 ThinkPad 560Z (2640) Computer Hardware Maintenance Manual August 1998
Hardware Maintenance Manual
Page 3
ThinkPad 560Z HMM Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 10 Diskette Drive Checkout 11 Keyboard or Auxiliary Input Device Checkout . . 11 Memory ... 45 1020 DIMM Card (If Installed 46 1030 Battery Pack 47 1040 Hard Disk Drive 48 1050 Keyboard Bezel 49 1060 Keyboard Unit 52 Copyright IBM Corp. 1998 1
ThinkPad 560Z HMM Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 10 Diskette Drive Checkout 11 Keyboard or Auxiliary Input Device Checkout . . 11 Memory ... 45 1020 DIMM Card (If Installed 46 1030 Battery Pack 47 1040 Hard Disk Drive 48 1050 Keyboard Bezel 49 1060 Keyboard Unit 52 Copyright IBM Corp. 1998 1
Hardware Maintenance Manual
Page 4
1070 LCD Assembly 53 1080 Speaker 55 1081 HDD Flat Cable 56 1090 PC Card Slot Assembly 57 1100 Heat Sink 58 1110 CPU Mini Cartridge 59 1120 Fan 61 1130 System Board 62 2010 LCD Front Cover 64 2020 LCD Panel 66 2030 LCD Inverter Card 67 2040 LCD Cable and Hinges 68 3010 ThinkPad Port Replicator with Advanced EtherJet Feature 70 Locations 72 Front View 72 Bottom View 73 Rear View 74 Parts List for Model 560Z 75 LCD Assembly 77 Keyboards 78 Miscellaneous and Option Parts List 79 Notices 84 Trademarks 84 2
1070 LCD Assembly 53 1080 Speaker 55 1081 HDD Flat Cable 56 1090 PC Card Slot Assembly 57 1100 Heat Sink 58 1110 CPU Mini Cartridge 59 1120 Fan 61 1130 System Board 62 2010 LCD Front Cover 64 2020 LCD Panel 66 2030 LCD Inverter Card 67 2040 LCD Cable and Hinges 68 3010 ThinkPad Port Replicator with Advanced EtherJet Feature 70 Locations 72 Front View 72 Bottom View 73 Rear View 74 Parts List for Model 560Z 75 LCD Assembly 77 Keyboards 78 Miscellaneous and Option Parts List 79 Notices 84 Trademarks 84 2
Hardware Maintenance Manual
Page 5
... overwritten. Read the FRU Removal and Replacement procedures before replacing any FRUs if log errors do with a hardware defect, such as copying, saving, or formatting. ThinkPad 560Z HMM 3 Be extremely careful during write operations such as : cosmic radiation, electrostatic discharge, or software errors. Do not replace any FRUs. A FRU should not...
... overwritten. Read the FRU Removal and Replacement procedures before replacing any FRUs if log errors do with a hardware defect, such as copying, saving, or formatting. ThinkPad 560Z HMM 3 Be extremely careful during write operations such as : cosmic radiation, electrostatic discharge, or software errors. Do not replace any FRUs. A FRU should not...
Hardware Maintenance Manual
Page 6
...: Torque driver If you suspect a problem with the first error code. Screw Tightening Information Loose screws can result in false error codes being displayed. The IBM ThinkPad computer addresses this problem with each FRU, one in the designated sequence, to diagnose failures.
...: Torque driver If you suspect a problem with the first error code. Screw Tightening Information Loose screws can result in false error codes being displayed. The IBM ThinkPad computer addresses this problem with each FRU, one in the designated sequence, to diagnose failures.
Hardware Maintenance Manual
Page 7
... caused by shock from excessive force, or by being dropped Fuses blown by the customer. Machine type, model number, and serial number 9. Date of purchase 5. ThinkPad 560Z HMM 5 Date that the machine failed 4. Date of service 3. Name and phone number of service personnel 2. Customer's name and address Before checking problems with...
... caused by shock from excessive force, or by being dropped Fuses blown by the customer. Machine type, model number, and serial number 9. Date of purchase 5. ThinkPad 560Z HMM 5 Date that the machine failed 4. Date of service 3. Name and phone number of service personnel 2. Customer's name and address Before checking problems with...
Hardware Maintenance Manual
Page 9
... ends. 9. Verify that the password prompt does not appear. A rectangular box appears. 5. Select Restart on . Press Enter twice. 7. After a few seconds, the password prompt appears. 3. ThinkPad 560Z HMM 7 To reactivate the password, set the password again. Enter your supervisor password and press the Space bar once. 6. Select Exit. 8. See "Bottom View...
... ends. 9. Verify that the password prompt does not appear. A rectangular box appears. 5. Select Restart on . Press Enter twice. 7. After a few seconds, the password prompt appears. 3. ThinkPad 560Z HMM 7 To reactivate the password, set the password again. Enter your supervisor password and press the Space bar once. 6. Select Exit. 8. See "Bottom View...
Hardware Maintenance Manual
Page 10
... of the system features of the IBM ThinkPad 560 series: Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Diskette Drive (External) Hard Disk Drive Description 560X Intel Pentium MMX 200 MHz, L2 cache Intel Pentium MMX 233 MHz, L2 cache 560Z Intel Pentium II 233 MHz, L2 cache Intel Pentium II 300 MHz, L2 cache PCI Bus 560X...
... of the system features of the IBM ThinkPad 560 series: Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Diskette Drive (External) Hard Disk Drive Description 560X Intel Pentium MMX 200 MHz, L2 cache Intel Pentium MMX 233 MHz, L2 cache 560Z Intel Pentium II 233 MHz, L2 cache Intel Pentium II 300 MHz, L2 cache PCI Bus 560X...
Hardware Maintenance Manual
Page 13
.... If the FDD-2 test detects an error, move the drive to -FRU Index" on page 13 to the port replicator. If it before running the ThinkPad 560Z HMM 11 Replace the system board. 6. If no errors occur in the FDD-1 position, the drive is connected, remove it is required. If an...
.... If the FDD-2 test detects an error, move the drive to -FRU Index" on page 13 to the port replicator. If it before running the ThinkPad 560Z HMM 11 Replace the system board. 6. If no errors occur in the FDD-1 position, the drive is connected, remove it is required. If an...
Hardware Maintenance Manual
Page 15
... detects a fan problem, replace it. Verify the memory size; Get the appropriate diskette containing the update. 2. The ThinkPad FRU Connections window appears. then power on Exit. Press Ctrl + A to isolate a port replicator problem. ThinkPad 560Z HMM 13 Select Memory and press Enter to the parallel port. then test the memory. The fan...
... detects a fan problem, replace it. Verify the memory size; Get the appropriate diskette containing the update. 2. The ThinkPad FRU Connections window appears. then power on Exit. Press Ctrl + A to isolate a port replicator problem. ThinkPad 560Z HMM 13 Select Memory and press Enter to the parallel port. then test the memory. The fan...
Hardware Maintenance Manual
Page 17
...: Pin Voltage (V dc) 1 +14.5 to "Checking Operational Charging." 1. If the operational charge does not work, go to room temperature. Reinstall the battery pack. If the ThinkPad 560Z HMM 15 "Checking the AC Adapter" on page 15 "Checking Operational Charging" "Checking the Battery Pack" on page 16 "Checking the Backup Battery" on...
...: Pin Voltage (V dc) 1 +14.5 to "Checking Operational Charging." 1. If the operational charge does not work, go to room temperature. Reinstall the battery pack. If the ThinkPad 560Z HMM 15 "Checking the AC Adapter" on page 15 "Checking Operational Charging" "Checking the Battery Pack" on page 16 "Checking the Backup Battery" on...
Hardware Maintenance Manual
Page 19
... the system board. If a numeric code indicates the system board or the CPU mini-cartridge as failing, do not replace the CPU mini-cartrige. Transfer ThinkPad 560Z HMM 17 This might cause unexpected errors. 2. Note: Do not touch the keyboard and the pointing device when the system board is not correct...
... the system board. If a numeric code indicates the system board or the CPU mini-cartridge as failing, do not replace the CPU mini-cartrige. Transfer ThinkPad 560Z HMM 17 This might cause unexpected errors. 2. Note: Do not touch the keyboard and the pointing device when the system board is not correct...
Hardware Maintenance Manual
Page 20
... CPU mini-cartridge. Verify that both buttons work , do the following : 1. If it . 3. Press the TrackPoint. (Press-to an item with the TrackPoint. 9. Run the ThinkPad Configurations program and check if the TrackPoint is enabled. 2. If FRU code 11 appears, reseat the CPU mini-cartridge. 4. If the problem still persists, do...
... CPU mini-cartridge. Verify that both buttons work , do the following : 1. If it . 3. Press the TrackPoint. (Press-to an item with the TrackPoint. 9. Run the ThinkPad Configurations program and check if the TrackPoint is enabled. 2. If FRU code 11 appears, reseat the CPU mini-cartridge. 4. If the problem still persists, do...
Hardware Maintenance Manual
Page 21
... is closed box in the "Power Management Properties" window, the computer will not enter suspend mode even if the LCD is plugged in the "Power ThinkPad 560Z HMM 19 The LCD only turns off . The battery indicator blinks orange indicating that the battery power is muted. The computer exits standby and...
... is closed box in the "Power Management Properties" window, the computer will not enter suspend mode even if the LCD is plugged in the "Power ThinkPad 560Z HMM 19 The LCD only turns off . The battery indicator blinks orange indicating that the battery power is muted. The computer exits standby and...
Hardware Maintenance Manual
Page 23
...the FRU replacement or actions in the sequence shown in the "FRU/Action in the ThinkPad notebook computers, see the manual for that device. This index can be replaced when servicing a computer. Note: For IBM devices not supported by diagnostic codes in Sequence" column. The most likely cause is ...If a FRU replacement does not solve the problem, put the original part back in the computer. Go to "Undetermined Problems" on page 12. 2. ThinkPad 560Z HMM 21 DIMM card. 3. Symptom-to-FRU Index The Symptom-to the computer. 4. If no codes are available, use narrative symptoms. If the...
...the FRU replacement or actions in the sequence shown in the "FRU/Action in the ThinkPad notebook computers, see the manual for that device. This index can be replaced when servicing a computer. Note: For IBM devices not supported by diagnostic codes in Sequence" column. The most likely cause is ...If a FRU replacement does not solve the problem, put the original part back in the computer. Go to "Undetermined Problems" on page 12. 2. ThinkPad 560Z HMM 21 DIMM card. 3. Symptom-to-FRU Index The Symptom-to the computer. 4. If no codes are available, use narrative symptoms. If the...
Hardware Maintenance Manual
Page 25
... if a supported DIMM card is not valid. DIMM card. 3. Fan. 2. Hard disk drive. 1. System board. 1. DIMM card. 3. Symptom / Error 185 (The startup sequence is installed. 2. ThinkPad 560Z HMM 23 Suspect that power was off when the startup sequence was being updated.) 186 188 (EEPROM CRC #2 error.) 190 (A depleted battery pack was...
... if a supported DIMM card is not valid. DIMM card. 3. Fan. 2. Hard disk drive. 1. System board. 1. DIMM card. 3. Symptom / Error 185 (The startup sequence is installed. 2. ThinkPad 560Z HMM 23 Suspect that power was off when the startup sequence was being updated.) 186 188 (EEPROM CRC #2 error.) 190 (A depleted battery pack was...
Hardware Maintenance Manual
Page 27
.... TrackPoint error. No bootable device. PC Card slot assembly. 2. Keyboard. 3. If not, install the operating system. 2. Check the startup sequence for the correct boot device. 5. ThinkPad 560Z HMM 25 I9990303 (Bank-2 flash ROM check sum error.) FRU / Action in the hard disk drive. PCMCIA device. 3. External keyboard. 3. External mouse. 4. Reseat the...
.... TrackPoint error. No bootable device. PC Card slot assembly. 2. Keyboard. 3. If not, install the operating system. 2. Check the startup sequence for the correct boot device. 5. ThinkPad 560Z HMM 25 I9990303 (Bank-2 flash ROM check sum error.) FRU / Action in the hard disk drive. PCMCIA device. 3. External keyboard. 3. External mouse. 4. Reseat the...
Hardware Maintenance Manual
Page 29
... POST. System board. 3. CPU Mini-Cartridge. 1. System board. 2. FRU / Action in Sequence 1. System board. 1. FRU / Action in Sequence System board. 1. CPU Mini-Cartridge. 4. System board. ThinkPad 560Z HMM 27 System board. 2. Connect the AC Adapter or install a fully charged battery. (Allow the system to access boot source." Check the power outlet...
... POST. System board. 3. CPU Mini-Cartridge. 1. System board. 2. FRU / Action in Sequence 1. System board. 1. FRU / Action in Sequence System board. 1. CPU Mini-Cartridge. 4. System board. ThinkPad 560Z HMM 27 System board. 2. Connect the AC Adapter or install a fully charged battery. (Allow the system to access boot source." Check the power outlet...
Hardware Maintenance Manual
Page 31
.... 3. The TrackPoint does not work correctly. Go to communicate using the Infrared (IR) Port. 1. The pointer moves automatically or does not work . 1. ThinkPad 560Z HMM 29 Use the ThinkPad Configurations utility. 2. If an error occurs and a FRU code is correct. Keyboard. 4. System board. Run the advanced diagnostic test. System board. Make sure...
.... 3. The TrackPoint does not work correctly. Go to communicate using the Infrared (IR) Port. 1. The pointer moves automatically or does not work . 1. ThinkPad 560Z HMM 29 Use the ThinkPad Configurations utility. 2. If an error occurs and a FRU code is correct. Keyboard. 4. System board. Run the advanced diagnostic test. System board. Make sure...
Hardware Maintenance Manual
Page 33
... board. 5. Battery pack. 3. Go to do not isolate nondefective FRUs). PC Card slot pin is used. FRU replacement should be caused by the FRU code. ThinkPad 560Z HMM 31 Power-Related Symptoms Symptom / Error FRU / Action in loop mode at least 10 times. 2. Remove the battery pack and let it cool...
... board. 5. Battery pack. 3. Go to do not isolate nondefective FRUs). PC Card slot pin is used. FRU replacement should be caused by the FRU code. ThinkPad 560Z HMM 31 Power-Related Symptoms Symptom / Error FRU / Action in loop mode at least 10 times. 2. Remove the battery pack and let it cool...