Hardware Maintenance Manual
Page 1
IBM Mobile Systems S10L-9625-00 ThinkPad 560Z (2640) Computer Hardware Maintenance Manual August 1998
IBM Mobile Systems S10L-9625-00 ThinkPad 560Z (2640) Computer Hardware Maintenance Manual August 1998
Hardware Maintenance Manual
Page 3
ThinkPad 560Z HMM Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 10 Diskette Drive Checkout 11 Keyboard or Auxiliary Input Device Checkout . . 11 Memory ... 45 1020 DIMM Card (If Installed 46 1030 Battery Pack 47 1040 Hard Disk Drive 48 1050 Keyboard Bezel 49 1060 Keyboard Unit 52 Copyright IBM Corp. 1998 1
ThinkPad 560Z HMM Read This First 3 Screw Tightening Information 4 Product Overview 8 Checkout Guide 10 Diskette Drive Checkout 11 Keyboard or Auxiliary Input Device Checkout . . 11 Memory ... 45 1020 DIMM Card (If Installed 46 1030 Battery Pack 47 1040 Hard Disk Drive 48 1050 Keyboard Bezel 49 1060 Keyboard Unit 52 Copyright IBM Corp. 1998 1
Hardware Maintenance Manual
Page 4
1070 LCD Assembly 53 1080 Speaker 55 1081 HDD Flat Cable 56 1090 PC Card Slot Assembly 57 1100 Heat Sink 58 1110 CPU Mini Cartridge 59 1120 Fan 61 1130 System Board 62 2010 LCD Front Cover 64 2020 LCD Panel 66 2030 LCD Inverter Card 67 2040 LCD Cable and Hinges 68 3010 ThinkPad Port Replicator with Advanced EtherJet Feature 70 Locations 72 Front View 72 Bottom View 73 Rear View 74 Parts List for Model 560Z 75 LCD Assembly 77 Keyboards 78 Miscellaneous and Option Parts List 79 Notices 84 Trademarks 84 2
1070 LCD Assembly 53 1080 Speaker 55 1081 HDD Flat Cable 56 1090 PC Card Slot Assembly 57 1100 Heat Sink 58 1110 CPU Mini Cartridge 59 1120 Fan 61 1130 System Board 62 2010 LCD Front Cover 64 2020 LCD Panel 66 2030 LCD Inverter Card 67 2040 LCD Cable and Hinges 68 3010 ThinkPad Port Replicator with Advanced EtherJet Feature 70 Locations 72 Front View 72 Bottom View 73 Rear View 74 Parts List for Model 560Z 75 LCD Assembly 77 Keyboards 78 Miscellaneous and Option Parts List 79 Notices 84 Trademarks 84 2
Hardware Maintenance Manual
Page 5
FRU replacement should not be considered only when a recurring problem exists. ThinkPad 560Z HMM 3 Drives in the computer that have nothing to do not reappear. Replace FRUs only for the correct model. A FRU should be replaced because ...
FRU replacement should not be considered only when a recurring problem exists. ThinkPad 560Z HMM 3 Drives in the computer that have nothing to do not reappear. Replace FRUs only for the correct model. A FRU should be replaced because ...
Hardware Maintenance Manual
Page 6
... step. Whatever caused the first error code can cause a reliability problem. Screw Tightening Information Loose screws can result in false error codes being displayed. The IBM ThinkPad computer addresses this problem with the first error code. How to see if the symptoms change. 4 If no error code is listed in the "Symptom...
... step. Whatever caused the first error code can cause a reliability problem. Screw Tightening Information Loose screws can result in false error codes being displayed. The IBM ThinkPad computer addresses this problem with the first error code. How to see if the symptoms change. 4 If no error code is listed in the "Symptom...
Hardware Maintenance Manual
Page 7
... was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by attaching a nonsupported device Forgotten computer password (making the computer unusable). ThinkPad 560Z HMM 5 Machine type, model number, and serial number 9. What to Do First: The service personnel must fill in the following information in the parts...
... was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by attaching a nonsupported device Forgotten computer password (making the computer unusable). ThinkPad 560Z HMM 5 Machine type, model number, and serial number 9. What to Do First: The service personnel must fill in the following information in the parts...
Hardware Maintenance Manual
Page 9
... Main Menu appears. 4. Verify that the password prompt does not appear. To reactivate the password, set the password again. Select Restart on . Use this switch. ThinkPad 560Z HMM 7 then power on page 73 for the location of the microcode status and forces a power off the computer. 2. See "Bottom View" on the...
... Main Menu appears. 4. Verify that the password prompt does not appear. To reactivate the password, set the password again. Select Restart on . Use this switch. ThinkPad 560Z HMM 7 then power on page 73 for the location of the microcode status and forces a power off the computer. 2. See "Bottom View" on the...
Hardware Maintenance Manual
Page 10
... of the system features of the IBM ThinkPad 560 series: Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Diskette Drive (External) Hard Disk Drive Description 560X Intel Pentium MMX 200 MHz, L2 cache Intel Pentium MMX 233 MHz, L2 cache 560Z Intel Pentium II 233 MHz, L2 cache Intel Pentium II 300 MHz, L2 cache PCI Bus 560X...
... of the system features of the IBM ThinkPad 560 series: Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Diskette Drive (External) Hard Disk Drive Description 560X Intel Pentium MMX 200 MHz, L2 cache Intel Pentium MMX 233 MHz, L2 cache 560Z Intel Pentium II 233 MHz, L2 cache Intel Pentium II 300 MHz, L2 cache PCI Bus 560X...
Hardware Maintenance Manual
Page 13
... following to isolate the problem to select the test device: See "Running the Diagnostics" on page 33 for FDD-2 appears. If it before running the ThinkPad 560Z HMM 11 Diskette Drive Checkout Do the following to a controller, drive, or diskette. FDD-2 represents the external diskette drive attached to the advanced diagnostic...
... following to isolate the problem to select the test device: See "Running the Diagnostics" on page 33 for FDD-2 appears. If it before running the ThinkPad 560Z HMM 11 Diskette Drive Checkout Do the following to a controller, drive, or diskette. FDD-2 represents the external diskette drive attached to the advanced diagnostic...
Hardware Maintenance Manual
Page 15
... Diskette into drive A and power on Exit. The fan will be printed on the printer connected to run the memory test on the computer. The ThinkPad FRU Connections window appears. Follow the description in the flash memory. Select Memory and press Enter to run the test. Power off the computer. then.... 5. Flash Memory Update: System setup programs and diagnostic tests are stored in the window. then power on Exit again. 6. 2. The keyboard layout appears on Test. ThinkPad 560Z HMM 13 Click on the screen. 5. then power on base memory.
... Diskette into drive A and power on Exit. The fan will be printed on the printer connected to run the memory test on the computer. The ThinkPad FRU Connections window appears. Follow the description in the flash memory. Select Memory and press Enter to run the test. Power off the computer. then.... 5. Flash Memory Update: System setup programs and diagnostic tests are stored in the window. then power on Exit again. 6. 2. The keyboard layout appears on Test. ThinkPad 560Z HMM 13 Click on the screen. 5. then power on base memory.
Hardware Maintenance Manual
Page 17
... the computer and measure the output voltage at the plug of the AC Adapter for correct continuity and installation. Reinstall the battery pack. If the ThinkPad 560Z HMM 15 If the voltage is not good, replace the AC Adapter. Unplug the AC Adapter cable from the AC Adapter does not always...
... the computer and measure the output voltage at the plug of the AC Adapter for correct continuity and installation. Reinstall the battery pack. If the ThinkPad 560Z HMM 15 If the voltage is not good, replace the AC Adapter. Unplug the AC Adapter cable from the AC Adapter does not always...
Hardware Maintenance Manual
Page 19
... panel, except the Hard Disk In Use LED, should turn on the computer. Run the system board test to "Undetermined Problems" on page 31. Transfer ThinkPad 560Z HMM 17 If the voltage is being tested. Power off the computer. 2. Power on . Generally, the CPU mini-cartridge has a lower failure rate. This...
... panel, except the Hard Disk In Use LED, should turn on the computer. Run the system board test to "Undetermined Problems" on page 31. Transfer ThinkPad 560Z HMM 17 If the voltage is being tested. Power off the computer. 2. Power on . Generally, the CPU mini-cartridge has a lower failure rate. This...
Hardware Maintenance Manual
Page 20
... the TrackPoint. (Press-to verify the fix. 5. If FRU code 11 appears, reseat the CPU mini-cartridge. 4. Rerun the test to -Select). 10. Run the ThinkPad Configurations program and check if the TrackPoint is not, select Enable and enable it is enabled. 2. No service action needs to "Undetermined Problems" on the...
... the TrackPoint. (Press-to verify the fix. 5. If FRU code 11 appears, reseat the CPU mini-cartridge. 4. Rerun the test to -Select). 10. Run the ThinkPad Configurations program and check if the TrackPoint is not, select Enable and enable it is enabled. 2. No service action needs to "Undetermined Problems" on the...
Hardware Maintenance Manual
Page 21
... computer exits standby and resumes normal operation when any key is called suspend mode in the "Power Properties" window. Note: Suspend mode in the "Power ThinkPad 560Z HMM 19 If you add a check mark to the Hibernate when battery becomes low box in Windows 95 is pressed. or the AC Adapter...
... computer exits standby and resumes normal operation when any key is called suspend mode in the "Power Properties" window. Note: Suspend mode in the "Power ThinkPad 560Z HMM 19 If you add a check mark to the Hibernate when battery becomes low box in Windows 95 is pressed. or the AC Adapter...
Hardware Maintenance Manual
Page 23
... bus test failure. 109 Low meg-chip select test. 110 (Planar parity.) 1. System board. ThinkPad 560Z HMM 21 This index can be replaced when servicing a computer. Note: For IBM devices not supported by diagnostic codes in Sequence 10X 1. Numeric Error Codes Symptom / Error FRU /... Action in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement does ...
... bus test failure. 109 Low meg-chip select test. 110 (Planar parity.) 1. System board. ThinkPad 560Z HMM 21 This index can be replaced when servicing a computer. Note: For IBM devices not supported by diagnostic codes in Sequence 10X 1. Numeric Error Codes Symptom / Error FRU /... Action in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement does ...
Hardware Maintenance Manual
Page 25
.... 2. Fan. 2. Check if the configuration was added. 1. Check if a supported DIMM card is not valid. System board. 1. FRU / Action in Easy-Setup. 1. Hard disk drive. 1. ThinkPad 560Z HMM 23 System board. 1. Run the hard disk drive test. 2. System board. 1. System board. 1. For example, check if a DIMM card was changed. System board...
.... 2. Fan. 2. Check if the configuration was added. 1. Check if a supported DIMM card is not valid. System board. 1. FRU / Action in Easy-Setup. 1. Hard disk drive. 1. ThinkPad 560Z HMM 23 System board. 1. Run the hard disk drive test. 2. System board. 1. System board. 1. For example, check if a DIMM card was changed. System board...
Hardware Maintenance Manual
Page 27
... for the correct boot device. 5. System bus error or mouse error. 861X (Pointing device error when TrackPoint is installed in Sequence 1. System board. 1. System board. 1. ThinkPad 560Z HMM 25 TrackPoint error. No bootable device. Check that the operating system is enabled.) 8611 8612 8613 System bus error-I/F between 8042 and IPDC...
... for the correct boot device. 5. System bus error or mouse error. 861X (Pointing device error when TrackPoint is installed in Sequence 1. System board. 1. System board. 1. ThinkPad 560Z HMM 25 TrackPoint error. No bootable device. Check that the operating system is enabled.) 8611 8612 8613 System bus error-I/F between 8042 and IPDC...
Hardware Maintenance Manual
Page 29
... to low battery voltage.) Two short beeps with blank screen. CPU Mini-Cartridge. 4. CPU Mini-Cartridge. 1. Turn the volume up and check the speaker. 2. Speaker. 3. ThinkPad 560Z HMM 27 Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down due to "Power Systems Checkout" on...
... to low battery voltage.) Two short beeps with blank screen. CPU Mini-Cartridge. 4. CPU Mini-Cartridge. 1. Turn the volume up and check the speaker. 2. Speaker. 3. ThinkPad 560Z HMM 27 Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down due to "Power Systems Checkout" on...
Hardware Maintenance Manual
Page 31
... TrackPoint-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to "TrackPoint Checkout" on page 18. Reseat the keyboard cable on the system board. 2. Keyboard. 4. ThinkPad 560Z HMM 29 Make sure there are no fluorescent lights near the computer. If an error occurs and a FRU code is correct. The computer may...
... TrackPoint-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to "TrackPoint Checkout" on page 18. Reseat the keyboard cable on the system board. 2. Keyboard. 4. ThinkPad 560Z HMM 29 Make sure there are no fluorescent lights near the computer. If an error occurs and a FRU code is correct. The computer may...
Hardware Maintenance Manual
Page 33
... Power Shutdown switch. 2. Other Symptoms Symptom / Error Errors occur only when the port replicator is damaged. Rerun the test to do not replace any FRUs. 3. ThinkPad 560Z HMM 31 Check the power outlet. If any error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors...
... Power Shutdown switch. 2. Other Symptoms Symptom / Error Errors occur only when the port replicator is damaged. Rerun the test to do not replace any FRUs. 3. ThinkPad 560Z HMM 31 Check the power outlet. If any error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors...