Reference Guide
Page 1
Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to use the Easy One Button wireless setup. Note: Be sure to follow the animated setup guide because it contains important ... Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX English HP Photosmart C4700 series 1 Unpack Important! For computers without a CD/DVD drive, please go to www.hp.com/support to start the software installation. Animations will guide you through the printer setup during the software installation.
Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to use the Easy One Button wireless setup. Note: Be sure to follow the animated setup guide because it contains important ... Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX English HP Photosmart C4700 series 1 Unpack Important! For computers without a CD/DVD drive, please go to www.hp.com/support to start the software installation. Animations will guide you through the printer setup during the software installation.
Reference Guide
Page 2
...the current photo selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu. Print on the HP Photosmart and start printing. When viewing screens other than the Home screen, selects options related to as many as transparencies and envelopes. just insert your photos... the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on. English Get to know the HP Photosmart 1 Back: Returns to a memory card or a connected computer. When viewing screens other than the Home screen, selects options related to a computer...
...the current photo selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu. Print on the HP Photosmart and start printing. When viewing screens other than the Home screen, selects options related to as many as transparencies and envelopes. just insert your photos... the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on. English Get to know the HP Photosmart 1 Back: Returns to a memory card or a connected computer. When viewing screens other than the Home screen, selects options related to a computer...
Reference Guide
Page 3
...other product information can use the general directions below. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac ... integrated wireless WLAN 802.11 connection 1. If you already understand how to connect to a network, you must install the HP Photosmart Software. Insert the product CD in the electronic Help and Readme. Select Add a Device, and then follow the onscreen instructions...
...other product information can use the general directions below. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac ... integrated wireless WLAN 802.11 connection 1. If you already understand how to connect to a network, you must install the HP Photosmart Software. Insert the product CD in the electronic Help and Readme. Select Add a Device, and then follow the onscreen instructions...
Reference Guide
Page 4
...previous solutions and are still having a problem, contact HP support for the product to turn on. Turn off... Go to make sure the outlet is set as default printer" from the computer. 2. Windows If you are still ...the product software is not selected as the default printer, right-click the printer icon and choose "Set as your product has...then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes...power outlet. • Test the power outlet to : www.hp.com/support. If your product is installed. 4. Make sure ...
...previous solutions and are still having a problem, contact HP support for the product to turn on. Turn off... Go to make sure the outlet is set as default printer" from the computer. 2. Windows If you are still ...the product software is not selected as the default printer, right-click the printer icon and choose "Set as your product has...then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes...power outlet. • Test the power outlet to : www.hp.com/support. If your product is installed. 4. Make sure ...
Reference Guide
Page 5
...with step 1 and proceed through step 4 as necessary. Press button next to Wireless Settings. 4. Press button next to Scan. 2. Double-click HP Uninstaller. Follow the onscreen instructions. Wireless connections Step 1: Determine if the product is unable to find your computer's CD drive. 2. To install...you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. Disconnect the HP Photosmart from your computer. 2. If you might encounter when setting up a network connection.
...with step 1 and proceed through step 4 as necessary. Press button next to Wireless Settings. 4. Press button next to Scan. 2. Double-click HP Uninstaller. Follow the onscreen instructions. Wireless connections Step 1: Determine if the product is unable to find your computer's CD drive. 2. To install...you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. Disconnect the HP Photosmart from your computer. 2. If you might encounter when setting up a network connection.
Reference Guide
Page 6
...Make sure that the computer is connected to the same network to which the HP Photosmart is like being on again. Security software (firewall, anti-virus, anti-spyware) installed on the screen. An HP diagnostic runs automatically during software installation to connect the product to the network. Check... power for example, it is possible that your computer is how to resolve some common issues that can download an application from www.hp.com/go/networksetup that may have typed in the computer CD-ROM drive. 2. This application works for and resolve the following possible ...
...Make sure that the computer is connected to the same network to which the HP Photosmart is like being on again. Security software (firewall, anti-virus, anti-spyware) installed on the screen. An HP diagnostic runs automatically during software installation to connect the product to the network. Check... power for example, it is possible that your computer is how to resolve some common issues that can download an application from www.hp.com/go/networksetup that may have typed in the computer CD-ROM drive. 2. This application works for and resolve the following possible ...
Reference Guide
Page 7
... them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Identify the IP address of the firewall: • C:\Program Files\Hp\Digital maging\bin\hpqtra08.exe. • C:\Program Files\Hp\Digital Imaging\bin\hpqscnvw.exe or hpiscnapp.exe. •... Press button next to Scan. 2. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on Search by IP address and enter the product's IP address. Use the advanced search ...
... them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Identify the IP address of the firewall: • C:\Program Files\Hp\Digital maging\bin\hpqtra08.exe. • C:\Program Files\Hp\Digital Imaging\bin\hpqscnvw.exe or hpiscnapp.exe. •... Press button next to Scan. 2. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on Search by IP address and enter the product's IP address. Use the advanced search ...
User Guide
Page 3
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ... the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ... the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting...
User Guide
Page 5
1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?"
1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?"
User Guide
Page 7
...WiFi Protected Setup (WPS) 1. Use PIN method a. To connect the HP Photosmart using WiFi Protected Setup (WPS), you intend to be pressed. Set up the HP Photosmart 5 2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Finish setting up...wireless connection. ❑ On the Home Screen, press button next to Scan. ❑ Press button next to Wireless Menu. Set up the HP Photosmart Add the HP Photosmart to a network • "WiFi Protected Setup (WPS)" on page 5 • "Wireless with a router (infrastructure network)" on page 6...
...WiFi Protected Setup (WPS) 1. Use PIN method a. To connect the HP Photosmart using WiFi Protected Setup (WPS), you intend to be pressed. Set up the HP Photosmart 5 2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Finish setting up...wireless connection. ❑ On the Home Screen, press button next to Scan. ❑ Press button next to Wireless Menu. Set up the HP Photosmart Add the HP Photosmart to a network • "WiFi Protected Setup (WPS)" on page 5 • "Wireless with a router (infrastructure network)" on page 6...
User Guide
Page 8
...(DHCP). ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). 6 Finish setting up the HP Photosmart To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you use a wireless router or access point (802.11) to connect the product...connection" on page 9 Wireless with either wireless networking support, or a network interface card (NIC). Finish setting up the HP Photosmart If you connect the HP Photosmart on WPS-enabled router or other network elements. Related topics "Install the software for this is called an infrastructure network. ...
...(DHCP). ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). 6 Finish setting up the HP Photosmart To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you use a wireless router or access point (802.11) to connect the product...connection" on page 9 Wireless with either wireless networking support, or a network interface card (NIC). Finish setting up the HP Photosmart If you connect the HP Photosmart on WPS-enabled router or other network elements. Related topics "Install the software for this is called an infrastructure network. ...
User Guide
Page 9
...radio on your computer. On your computer. However, an ad hoc connection may use the product over the network. Finish setting up the HP Photosmart There are two methods you are prompted, connect the product to disconnect the USB cable and test the wireless network connection. To connect ... When the setup is finished, you created on your computer. NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on each computer that came with an ad hoc network profile, consult the Help file ...
...radio on your computer. On your computer. However, an ad hoc connection may use the product over the network. Finish setting up the HP Photosmart There are two methods you are prompted, connect the product to disconnect the USB cable and test the wireless network connection. To connect ... When the setup is finished, you created on your computer. NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on each computer that came with an ad hoc network profile, consult the Help file ...
User Guide
Page 10
... have a wireless network adapter and an ad hoc profile. If there is provided for security and privacy HP recommends you see Disable on the pop-up the HP Photosmart Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select...a new network profile on the product, the wireless connection will fail. In the Data encryption list, select WEP. e. Finish setting up the HP Photosmart 8 Finish setting up menu, select it . b. Write down the WEP key exactly as described here. 1. NOTE: The network name is ...
... have a wireless network adapter and an ad hoc profile. If there is provided for security and privacy HP recommends you see Disable on the pop-up the HP Photosmart Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select...a new network profile on the product, the wireless connection will fail. In the Data encryption list, select WEP. e. Finish setting up the HP Photosmart 8 Finish setting up menu, select it . b. Write down the WEP key exactly as described here. 1. NOTE: The network name is ...
User Guide
Page 11
.... The product will use one of the reserved drive letters and you must always accept or allow the pop-up the HP Photosmart Add the HP Photosmart to the network. 3. NOTE: If your computer. Quit all applications running on your computer and follow the onscreen instructions ...to close the Wireless Network Properties Connection window. Click OK to disconnect the USB cable and test the wireless network connection. If the HP Photosmart has not been connected to these drives before installing the software. i. When the setup is currently connected to a network, follow ...
.... The product will use one of the reserved drive letters and you must always accept or allow the pop-up the HP Photosmart Add the HP Photosmart to the network. 3. NOTE: If your computer. Quit all applications running on your computer and follow the onscreen instructions ...to close the Wireless Network Properties Connection window. Click OK to disconnect the USB cable and test the wireless network connection. If the HP Photosmart has not been connected to these drives before installing the software. i. When the setup is currently connected to a network, follow ...
User Guide
Page 12
... must perform other computers on the network to print to the user guide that came with your product for information on the HP Photosmart. To enable printer sharing on the network. 5. On the Connection Type screen, select an appropriate option, and then click Next. The Searching screen...to 5 computers for use a USB cable to connect the HP Photosmart to a computer. NOTE: Do not connect the USB cable to the product until you want to do so. Finish setting up the HP Photosmart 10 Finish setting up printer sharing on your computer, connected directly to a computer with the...
... must perform other computers on the network to print to the user guide that came with your product for information on the HP Photosmart. To enable printer sharing on the network. 5. On the Connection Type screen, select an appropriate option, and then click Next. The Searching screen...to 5 computers for use a USB cable to connect the HP Photosmart to a computer. NOTE: Do not connect the USB cable to the product until you want to do so. Finish setting up the HP Photosmart 10 Finish setting up printer sharing on your computer, connected directly to a computer with the...
User Guide
Page 13
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card ... 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card ... 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
User Guide
Page 14
... other than the Home screen, selects options related to the current display. 5 Photo: From the Home screen, opens the Photo Menu. Get to know the HP Photosmart 12 Get to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. 3 OK: Selects a menu setting, value...
... other than the Home screen, selects options related to the current display. 5 Photo: From the Home screen, opens the Photo Menu. Get to know the HP Photosmart 12 Get to the previous screen. 2 Cancel: Stops the current operation, restores default settings, and clears the current photo selection. 3 OK: Selects a menu setting, value...
User Guide
Page 17
... for longer lasting documents. NOTE: At this paper with any inkjet printer. It is acid-free for the type of project you use this time, some of photos or multiple prints to work together so your HP Photosmart. Paper basics 15 This affordable, photo paper dries quickly for easy ...handling without smudging. For longer-lasting photos, it is available in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes. To order HP papers and other supplies, go to select your product, and then click one of the shopping links ...
... for longer lasting documents. NOTE: At this paper with any inkjet printer. It is acid-free for the type of project you use this time, some of photos or multiple prints to work together so your HP Photosmart. Paper basics 15 This affordable, photo paper dries quickly for easy ...handling without smudging. For longer-lasting photos, it is available in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes. To order HP papers and other supplies, go to select your product, and then click one of the shopping links ...
User Guide
Page 18
...for creating custom T-shirts from your country/region, some of printing affordable professional photos with any inkjet printer. HP Iron-On Transfers HP Iron-on your digital photos. Paper basics Chapter 5 Recommended papers for printing If you want the best print quality... (for color fabrics or for two-sided use this paper with your color presentations vivid and even more impressive. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart. This film is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, and ...
...for creating custom T-shirts from your country/region, some of printing affordable professional photos with any inkjet printer. HP Iron-On Transfers HP Iron-on your digital photos. Paper basics Chapter 5 Recommended papers for printing If you want the best print quality... (for color fabrics or for two-sided use this paper with your color presentations vivid and even more impressive. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart. This film is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, and ...
User Guide
Page 22
... sizes in a storage book to purchase. It can reduce print quality. • Do not use paper that works well and is heavily textured. HP papers are ready to print, remove only the paper you have finished printing, return any unused photo paper to work well with most paper types... can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP Photosmart is too thin, that has a slick texture, or that is designed to the plastic bag. • Do not leave unused photo paper in a cool...
... sizes in a storage book to purchase. It can reduce print quality. • Do not use paper that works well and is heavily textured. HP papers are ready to print, remove only the paper you have finished printing, return any unused photo paper to work well with most paper types... can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP Photosmart is too thin, that has a slick texture, or that is designed to the plastic bag. • Do not leave unused photo paper in a cool...