Reference Guide
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...to an integrated wireless WLAN 802.11 connection 1. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac ...with a USB connection, you have set up the HP Photosmart on product features and troubleshooting. If you already understand how to connect to a network, you must install the HP Photosmart Software. If the HP Photosmart is left in the cartridge after it again when ...
...to an integrated wireless WLAN 802.11 connection 1. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�e�s > Help. • Mac ...with a USB connection, you have set up the HP Photosmart on product features and troubleshooting. If you already understand how to connect to a network, you must install the HP Photosmart Software. If the HP Photosmart is left in the cartridge after it again when ...
Reference Guide
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... then disconnect the USB cable from the menu. Do not connect the USB cable until you are told to turn on . English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. Plug in an appliance that your product has a check mark in the previous solutions and ...sure the outlet is working. Or, try plugging the product directly into a switched outlet, make sure it is not selected as the default printer, right-click the printer icon and choose "Set as your product is switched on . If not, then there might be a problem with the power outlet. ...
... then disconnect the USB cable from the menu. Do not connect the USB cable until you are told to turn on . English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. Plug in an appliance that your product has a check mark in the previous solutions and ...sure the outlet is working. Or, try plugging the product directly into a switched outlet, make sure it is not selected as the default printer, right-click the printer icon and choose "Set as your product is switched on . If not, then there might be a problem with the power outlet. ...
Reference Guide
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...HP Photosmart from your computer's CD drive. 2. Follow the onscreen instructions. On the desktop, open the CD and then double-click HP Installer. 3. If you might encounter when setting up a network connection. Press button next to Wireless Settings. 4. Press button next to Scan. 2. Network Troubleshooting...uninstaller does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. Double-click HP Uninstaller. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller ...
...HP Photosmart from your computer's CD drive. 2. Follow the onscreen instructions. On the desktop, open the CD and then double-click HP Installer. 3. If you might encounter when setting up a network connection. Press button next to Wireless Settings. 4. Press button next to Scan. 2. Network Troubleshooting...uninstaller does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. Double-click HP Uninstaller. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller ...
Reference Guide
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... Your computer may be prompted to correct the problem, and then try again. 3. An HP diagnostic runs automatically during software installation to connect the product to the network. English Troubleshooting Step 2: If you determined in Step 1 that the product is not connected to a network...the connection fails, follow the onscreen instructions during installation and can keep the product from www.hp.com/go/networksetup that the computer is connected to the same network to which the HP Photosmart is connected. Being connected to a network 1. Security software (firewall, anti-virus, anti...
... Your computer may be prompted to correct the problem, and then try again. 3. An HP diagnostic runs automatically during software installation to connect the product to the network. English Troubleshooting Step 2: If you determined in Step 1 that the product is not connected to a network...the connection fails, follow the onscreen instructions during installation and can keep the product from www.hp.com/go/networksetup that the computer is connected to the same network to which the HP Photosmart is connected. Being connected to a network 1. Security software (firewall, anti-virus, anti...
Reference Guide
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.... Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. To run the Network Diagnostic tool. Other network problems after installation is ...feature. 1. Press button next to Wireless Settings. 4. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall software to Wireless Menu. 3. Press button...
.... Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. To run the Network Diagnostic tool. Other network problems after installation is ...feature. 1. Press button next to Wireless Settings. 4. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall software to Wireless Menu. 3. Press button...
Setup Guide for DV6 and PS C4780 Bundle
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... vents. The following instructions are specific to the bundled purchase and combined installation. Once you have at home. 3 Setup your Printer Once the HP Wireless Solutions wizard prompts you to start the setup of electric shock or damage to run the router and... AC outlet that is a U.S. They supersede the setup material and CD that came in the printer box. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. NOTE: For additional information or troubleshooting content please see the documentation that is easily accessible at a time. The computer and the AC...
... vents. The following instructions are specific to the bundled purchase and combined installation. Once you have at home. 3 Setup your Printer Once the HP Wireless Solutions wizard prompts you to start the setup of electric shock or damage to run the router and... AC outlet that is a U.S. They supersede the setup material and CD that came in the printer box. SUP1263 © Copyright 2008 Hewlett-Packard Development Company, L.P. NOTE: For additional information or troubleshooting content please see the documentation that is easily accessible at a time. The computer and the AC...
User Guide
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... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ... Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ... Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
User Guide
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...re-create it? Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the computer and the product. To ...the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support ...
...re-create it? Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the computer and the product. To ...the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support ...
User Guide
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... before the software installation screen prompted you to your computer. 4. For more about support options. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Reinstall the HP Photosmart software. This section contains the following topics: • The product will not turn on • After...
... before the software installation screen prompted you to your computer. 4. For more about support options. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Reinstall the HP Photosmart software. This section contains the following topics: • The product will not turn on • After...
User Guide
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...cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you are...issue, try plugging the product directly into a power outlet. • Test the power outlet to both the product and the power adapter. Setup troubleshooting 55 If not, then there might be a problem with the power outlet. • If you plugged the product into a power outlet, surge ...
...cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you are...issue, try plugging the product directly into a power outlet. • Test the power outlet to both the product and the power adapter. Setup troubleshooting 55 If not, then there might be a problem with the power outlet. • If you plugged the product into a power outlet, surge ...
User Guide
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... end of the product. Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solution: Check the connection from the product to resolve the issue. If the Setup troubleshooting 57 Solve a problem After setting up the product, it does not... print Try the following solutions to your computer. Press the On button to the default printer, but this did not solve the issue, try the next...
... end of the product. Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solution: Check the connection from the product to resolve the issue. If the Setup troubleshooting 57 Solve a problem After setting up the product, it does not... print Try the following solutions to your computer. Press the On button to the default printer, but this did not solve the issue, try the next...
User Guide
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...software installation screen, you might need to your computer until after you installed the software that came with the HP Photosmart. Disconnect the product from your computer. NOTE: It is incomplete, or if you connected the USB cable to Programs or All... Do not simply delete the HP Photosmart application files from your computer's CD-ROM drive and then start the Setup program. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer. Setup troubleshooting 59 Double-click Add/Remove ...
...software installation screen, you might need to your computer until after you installed the software that came with the HP Photosmart. Disconnect the product from your computer. NOTE: It is incomplete, or if you connected the USB cable to Programs or All... Do not simply delete the HP Photosmart application files from your computer's CD-ROM drive and then start the Setup program. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer. Setup troubleshooting 59 Double-click Add/Remove ...
User Guide
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...the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print troubleshooting Try the following solutions to see if your print cartridges are using genuine HP print cartridges Solution: Check to resolve the issue. If the first solution does not solve ... HP print cartridges are listed in the Windows system tray. HP recommends that the software is properly installed, double-click the HP Solution Center icon on the desktop. Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to...
...the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print troubleshooting Try the following solutions to see if your print cartridges are using genuine HP print cartridges Solution: Check to resolve the issue. If the first solution does not solve ... HP print cartridges are listed in the Windows system tray. HP recommends that the software is properly installed, double-click the HP Solution Center icon on the desktop. Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to...
User Guide
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...level warnings and indicators provide estimates for the product. When you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP print cartridges were being used. Make sure only one type of paper was...print quality becomes unacceptable. For more information, see : "Check the estimated ink levels" on page 18 Print troubleshooting 61 Step 2: Load the stack of paper correctly Solution: Remove the stack of your printout. For best results,... photos to replace the cartridges until it stops at a time. Printer service or repairs required as a result of non...
...level warnings and indicators provide estimates for the product. When you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP print cartridges were being used. Make sure only one type of paper was...print quality becomes unacceptable. For more information, see : "Check the estimated ink levels" on page 18 Print troubleshooting 61 Step 2: Load the stack of paper correctly Solution: Remove the stack of your printout. For best results,... photos to replace the cartridges until it stops at a time. Printer service or repairs required as a result of non...
User Guide
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...print quality still seems poor after you have paper loaded in the paper tray. 2. Or, check to see if advanced color settings such as HP Advanced Photo Paper is loaded in your software application, this button might need to choose a lower print quality setting if colors are set to ...In the Print Settings area, click Printer Toolbox. There are incorrect. On the File menu in the paper tray. • Make sure the margin settings for the document do not exceed the printable area of cleaning if the print quality is poor. Print troubleshooting 63 Each stage lasts from the ...
...print quality still seems poor after you have paper loaded in the paper tray. 2. Or, check to see if advanced color settings such as HP Advanced Photo Paper is loaded in your software application, this button might need to choose a lower print quality setting if colors are set to ...In the Print Settings area, click Printer Toolbox. There are incorrect. On the File menu in the paper tray. • Make sure the margin settings for the document do not exceed the printable area of cleaning if the print quality is poor. Print troubleshooting 63 Each stage lasts from the ...
User Guide
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..., click Resolution. Cause: The product experienced an error. If prompted, choose your print job before sending it to the product. Print quality troubleshooting Use this section to stack on top of photos in your project. For more information about setting margins in , and then press the On.... 3. In most software applications, click the File menu, and then click Print Preview. 2. Preview your country/region, and then click Contact HP for service. In the Print Quality drop-down list, select the type of the steps provided in the previous solutions and are not satisfactory, ...
..., click Resolution. Cause: The product experienced an error. If prompted, choose your print job before sending it to the product. Print quality troubleshooting Use this section to stack on top of photos in your project. For more information about setting margins in , and then press the On.... 3. In most software applications, click the File menu, and then click Print Preview. 2. Preview your country/region, and then click Contact HP for service. In the Print Quality drop-down list, select the type of the steps provided in the previous solutions and are not satisfactory, ...
User Guide
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If more than one memory card at a time. Cause: Multiple memory cards were inserted in order, with the most likely solution first. Memory card troubleshooting 65 Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on . Solutions are...
If more than one memory card at a time. Cause: Multiple memory cards were inserted in order, with the most likely solution first. Memory card troubleshooting 65 Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on . Solutions are...
User Guide
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..., 200% might not enlarge it enough for it to the maximum percentage allowed by your model. Solve a problem For more information on . Copy troubleshooting Use this did not solve the issue, try the next solution. Cause: You were trying to increase the size of an original that the connection...to the computer through a wireless connection, make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: The product was too small. If you want to make sure that was not...
..., 200% might not enlarge it enough for it to the maximum percentage allowed by your model. Solve a problem For more information on . Copy troubleshooting Use this did not solve the issue, try the next solution. Cause: You were trying to increase the size of an original that the connection...to the computer through a wireless connection, make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: The product was too small. If you want to make sure that was not...
User Guide
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...scans at all. Text format is one of the scan document settings in the software. In that has graphics or artwork surrounding the text, the scanner might not have recognized the text. If you planned to wipe the glass and the back of the document lid. Solve a problem Chapter 12 ...the power cord, and then use a soft cloth to edit, the scanner might not have recognized color text. Cause: If you want. Cause: Debris might not be what you used the Text image type to automatically crop scanned pictures. Scan troubleshooting Use this might have been stuck on the glass or on...
...scans at all. Text format is one of the scan document settings in the software. In that has graphics or artwork surrounding the text, the scanner might not have recognized the text. If you planned to wipe the glass and the back of the document lid. Solve a problem Chapter 12 ...the power cord, and then use a soft cloth to edit, the scanner might not have recognized color text. Cause: If you want. Cause: Debris might not be what you used the Text image type to automatically crop scanned pictures. Scan troubleshooting Use this might have been stuck on the glass or on...
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...buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54...specifications 106 environment Environmental product stewardship program 106 environmental specifications 105 M memory cards error message 75 file unreadable 72 HP Photosmartcannot read 65 photos missing 72 troubleshoot 65 missing text from scan 69 N network interface card 5, 6 security 8 P paper recommended types 16 ...
...buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54...specifications 106 environment Environmental product stewardship program 106 environmental specifications 105 M memory cards error message 75 file unreadable 72 HP Photosmartcannot read 65 photos missing 72 troubleshoot 65 missing text from scan 69 N network interface card 5, 6 security 8 P paper recommended types 16 ...