User Guide
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Customer support for workstations and thin clients 29 Advisories and Bulletins and Notices 29 Calling support ...29 Locating warranty information 30 8 Using HP PC Hardware Diagnostics ...31 Using HP PC Hardware Diagnostics Windows ...31 Downloading HP PC Hardware Diagnostics Windows 31 Downloading the latest HP PC Hardware Diagnostics Windows version 32 Downloading HP Hardware Diagnostics Windows by...
Customer support for workstations and thin clients 29 Advisories and Bulletins and Notices 29 Calling support ...29 Locating warranty information 30 8 Using HP PC Hardware Diagnostics ...31 Using HP PC Hardware Diagnostics Windows ...31 Downloading HP PC Hardware Diagnostics Windows 31 Downloading the latest HP PC Hardware Diagnostics Windows version 32 Downloading HP Hardware Diagnostics Windows by...
User Guide
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Support Topic Location Product support For HP support, go /workstations. Click Search all QuickSpecs, type your product, go to http://www.hp.com/go/quickspecs. You can access the following types of the chassis. For complete and current information on the inside of support: ● Online chat with an HP technician ● Support telephone numbers...
Support Topic Location Product support For HP support, go /workstations. Click Search all QuickSpecs, type your product, go to http://www.hp.com/go/quickspecs. You can access the following types of the chassis. For complete and current information on the inside of support: ● Online chat with an HP technician ● Support telephone numbers...
User Guide
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...many other system components. For the latest online documentation, go / quickspecs/. To find your HP Limited Warranty located with the user guides on your product. See Maintenance, diagnostics, and ...HP newsletter, customer advisories, and more. Product documentation Topic HP user documentation, white papers, and third-party documentation Removal and replacement videos Product notifications Technical specifications Advisories, Bulletins, and Notices Location User documentation is located on your hard drive. Sign up to https://support.hp.com/us-en/products/workstations...
...many other system components. For the latest online documentation, go / quickspecs/. To find your HP Limited Warranty located with the user guides on your product. See Maintenance, diagnostics, and ...HP newsletter, customer advisories, and more. Product documentation Topic HP user documentation, white papers, and third-party documentation Removal and replacement videos Product notifications Technical specifications Advisories, Bulletins, and Notices Location User documentation is located on your hard drive. Sign up to https://support.hp.com/us-en/products/workstations...
User Guide
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Location Go to https://support.hp.com/us-en/products/workstations-thin-clients/ to http://www.linux.com. Product updates 3 For information, go to the following locations: ● Windows operating systems, go to http://www.support.... systems Location For additional information, see Updating the computer on updating the drivers and BIOS, see the computer Maintenance and Service Guide at http://www.hp.com/support. For more information on page 24.
Location Go to https://support.hp.com/us-en/products/workstations-thin-clients/ to http://www.linux.com. Product updates 3 For information, go to the following locations: ● Windows operating systems, go to http://www.support.... systems Location For additional information, see Updating the computer on updating the drivers and BIOS, see the computer Maintenance and Service Guide at http://www.hp.com/support. For more information on page 24.
User Guide
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...is on. ● Blinking white: The computer is in Hibernation. For additional information, see the computer Maintenance and Service Guide at http://www.hp.com/support. ● Off: The computer is a power-saving state that uses the least amount of power. Select Product Information, and then ...select your model name in a fault state. Click the link for your product. Click Search all QuickSpecs, type your workstation specifications. 8 Chapter 2 Computer features The computer shuts off or in the Sleep state, a power-saving state. Hibernation is off power to http...
...is on. ● Blinking white: The computer is in Hibernation. For additional information, see the computer Maintenance and Service Guide at http://www.hp.com/support. ● Off: The computer is a power-saving state that uses the least amount of power. Select Product Information, and then ...select your model name in a fault state. Click the link for your product. Click Search all QuickSpecs, type your workstation specifications. 8 Chapter 2 Computer features The computer shuts off or in the Sleep state, a power-saving state. Hibernation is off power to http...
User Guide
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... computer: 1. c. Configure the monitor. See the graphics card documentation for additional graphics cards. HP computers do not support all graphics cards are compatible with the monitors you plan to using only...hp.com/go /quickspecs. 2. Install the graphics card according to the procedure in Finding supported graphics cards on the card according to the video instructions for supported graphics cards, including how many monitors the card supports, connectors, power consumption, drivers, and other details. Select Search active QuickSpecs, and then select Desktops & Workstations...
... computer: 1. c. Configure the monitor. See the graphics card documentation for additional graphics cards. HP computers do not support all graphics cards are compatible with the monitors you plan to using only...hp.com/go /quickspecs. 2. Install the graphics card according to the procedure in Finding supported graphics cards on the card according to the video instructions for supported graphics cards, including how many monitors the card supports, connectors, power consumption, drivers, and other details. Select Search active QuickSpecs, and then select Desktops & Workstations...
User Guide
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... during this phase. If you do not have a Red Hat driver USB flash drive or optical disc for the OS version you have the appropriate HP driver media for HP Workstations at https://www.suse.com/yessearch/Search.jsp. 22 Chapter 5 Setting up SUSE Linux Enterprise Desktop (SLED...
... during this phase. If you do not have a Red Hat driver USB flash drive or optical disc for the OS version you have the appropriate HP driver media for HP Workstations at https://www.suse.com/yessearch/Search.jsp. 22 Chapter 5 Setting up SUSE Linux Enterprise Desktop (SLED...
User Guide
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.../desktop and search for HP Workstations at the HP support website are certified and supported by the driver disc. 1. Setting up Ubuntu HP offers a 64-bit Ubuntu 14.04 LTS preload on some cases, HP-tested proprietary graphics drivers may be obtained from your HP driver disc. Setting up...other computers. In some Z-series computers and supports 64-bit Ubuntu 14.04 on HP computers. Ubuntu is available at https://support.hp.com/usen/products/workstations-thin-clients/. Proprietary graphics drivers Most HP computers can be all graphics cards are required. NOTE: Not all that are ...
.../desktop and search for HP Workstations at the HP support website are certified and supported by the driver disc. 1. Setting up Ubuntu HP offers a 64-bit Ubuntu 14.04 LTS preload on some cases, HP-tested proprietary graphics drivers may be obtained from your HP driver disc. Setting up...other computers. In some Z-series computers and supports 64-bit Ubuntu 14.04 on HP computers. Ubuntu is available at https://support.hp.com/usen/products/workstations-thin-clients/. Proprietary graphics drivers Most HP computers can be all graphics cards are required. NOTE: Not all that are ...
User Guide
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...successfully booting the computer for the computer. See Upgrading device drivers on page 1. ● Consider a subscription to Driver Alerts at http://www.hp.com/support. See Locating HP resources on page 25. ● Become familiar with your computer to enter Computer Setup (F10). 3. Select Main, and then select System ... and download the latest available BIOS version, which includes the latest enhancements: 1. Follow the instructions in the release notes to https://support.hp.com/us-en/products/workstations-thin-clients/. 2. Press F10 to the BIOS versions on page 24).
...successfully booting the computer for the computer. See Upgrading device drivers on page 1. ● Consider a subscription to Driver Alerts at http://www.hp.com/support. See Locating HP resources on page 25. ● Become familiar with your computer to enter Computer Setup (F10). 3. Select Main, and then select System ... and download the latest available BIOS version, which includes the latest enhancements: 1. Follow the instructions in the release notes to https://support.hp.com/us-en/products/workstations-thin-clients/. 2. Press F10 to the BIOS versions on page 24).
User Guide
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.... 2. If you did not purchase your device from HP, HP recommends that you have the latest device drivers loaded. To upgrade device drivers: 1. Go to https://support.hp.com/us-en/products/workstations-thin-clients/ and select your HP computer. Upgrading device drivers If you install a peripheral ...device (such as a printer, display adapter, or network adapter), confirm that you go to the HP website first to see the website...
.... 2. If you did not purchase your device from HP, HP recommends that you have the latest device drivers loaded. To upgrade device drivers: 1. Go to https://support.hp.com/us-en/products/workstations-thin-clients/ and select your HP computer. Upgrading device drivers If you install a peripheral ...device (such as a printer, display adapter, or network adapter), confirm that you go to the HP website first to see the website...
User Guide
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...you encounter issues 29 Go to software and drivers for computers. ● http://www.hp.com/support/workstation_swdrivers-Provides access to https://support.hp.com/us -en/products/workstations-thin-clients/. 2. Select Advisories or Bulletins and Notices. 4. The following websites are also... that you : ● http://www.hp.com-Provides useful product information. ● http://www.hp.com/support-Provides the latest online documentation and worldwide technical support. ● https://support.hp.com/us-en/products/workstations-thin-clients/-Provides technical support information for ...
...you encounter issues 29 Go to software and drivers for computers. ● http://www.hp.com/support/workstation_swdrivers-Provides access to https://support.hp.com/us -en/products/workstations-thin-clients/. 2. Select Advisories or Bulletins and Notices. 4. The following websites are also... that you : ● http://www.hp.com-Provides useful product information. ● http://www.hp.com/support-Provides the latest online documentation and worldwide technical support. ● https://support.hp.com/us-en/products/workstations-thin-clients/-Provides technical support information for ...
BIOS Simulator
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... can select the tab of each of the other utility menus to navigate directly to that option. Interactive BIOS simulator HP Z4 G4 Workstation Welcome to the interactive BIOS simulator for the HP Z4 G4 Workstation Here's how to use the cursor to rollover the option and the information will find thumbnail images of each of...
... can select the tab of each of the other utility menus to navigate directly to that option. Interactive BIOS simulator HP Z4 G4 Workstation Welcome to the interactive BIOS simulator for the HP Z4 G4 Workstation Here's how to use the cursor to rollover the option and the information will find thumbnail images of each of...
BIOS Simulator
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Main Security Advanced UEFI Drivers BASIC SYSTEM INFORMATION Show Advanced System Information Product Name Processor 1 Memory Size System BIOS HP Z4 G4 Workstation Genuine Intel(R) CPU 0000%@ 8 GB ECC RDDR4 P61 v01.07 11/13/2017 SERVICE Born On Date Serial Number SKU Number Universally Unique Identifier (UUID) Asset Tracking Number 00/00/0000 1JP11AV SCC5E2BA-2E08-B220-E2C9-2A2EBSC5013C Help HP Computer Setup Item Specific Help
Main Security Advanced UEFI Drivers BASIC SYSTEM INFORMATION Show Advanced System Information Product Name Processor 1 Memory Size System BIOS HP Z4 G4 Workstation Genuine Intel(R) CPU 0000%@ 8 GB ECC RDDR4 P61 v01.07 11/13/2017 SERVICE Born On Date Serial Number SKU Number Universally Unique Identifier (UUID) Asset Tracking Number 00/00/0000 1JP11AV SCC5E2BA-2E08-B220-E2C9-2A2EBSC5013C Help HP Computer Setup Item Specific Help
BIOS Simulator
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Main Security Advanced UEFI Drivers ADVANCED SYSTEM INFORMATION Show Basic System Information Product Name Memory Size Memory Speed HP Z4 G4 Workstation 16384 MB 2133 MHz PROCESSOR 1 ProcessorType Cache Size (L1/L2/L3) Processor Speed MicroCode Revision Processor Stepping CPU0-DIMM1 CPU0-DIMM2 CPU0-... Intel(R) CPU 0000% @ 256 KB / 4 MB / 8448 KB 2400 MHz 80000034 2 8 GB Hynix Empty Empty Empty Empty Empty Empty Empty Next >>> Help HP Computer Setup Item Specific Help
Main Security Advanced UEFI Drivers ADVANCED SYSTEM INFORMATION Show Basic System Information Product Name Memory Size Memory Speed HP Z4 G4 Workstation 16384 MB 2133 MHz PROCESSOR 1 ProcessorType Cache Size (L1/L2/L3) Processor Speed MicroCode Revision Processor Stepping CPU0-DIMM1 CPU0-DIMM2 CPU0-... Intel(R) CPU 0000% @ 256 KB / 4 MB / 8448 KB 2400 MHz 80000034 2 8 GB Hynix Empty Empty Empty Empty Empty Empty Empty Next >>> Help HP Computer Setup Item Specific Help
BIOS Simulator
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Main Security Advanced UEFI Drivers Show Basic System Information SERVICE Born On Date 00/00/0000 Serial Number SKU Number 1JP11AV Universally Unique Identifier (UUID) SCC5E2BA-2E08-B220-E2C9-2A2EBSC5013C Asset Tracking Number Feature Byte Build ID Product Family 103C_53335X HP Workstation System Board ID 81C5 System Board CT Number COMMUNICATION Embedded LAN Controller (AMT) MAC Address 3C-52-82-DB-7A-27 Intel I210 Embedded LAN Port MAC Address A0-8C-FD-DD-D4-49
Main Security Advanced UEFI Drivers Show Basic System Information SERVICE Born On Date 00/00/0000 Serial Number SKU Number 1JP11AV Universally Unique Identifier (UUID) SCC5E2BA-2E08-B220-E2C9-2A2EBSC5013C Asset Tracking Number Feature Byte Build ID Product Family 103C_53335X HP Workstation System Board ID 81C5 System Board CT Number COMMUNICATION Embedded LAN Controller (AMT) MAC Address 3C-52-82-DB-7A-27 Intel I210 Embedded LAN Port MAC Address A0-8C-FD-DD-D4-49
BIOS Simulator
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Product Family Current Setting: 103C_53335X HP Workstation Press the space key followed by the enter key to clear current setting
Product Family Current Setting: 103C_53335X HP Workstation Press the space key followed by the enter key to clear current setting
BIOS Simulator
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Product Name Current Setting: HP Z4 G4 Workstation Press the space key followed by the enter key to clear current setting
Product Name Current Setting: HP Z4 G4 Workstation Press the space key followed by the enter key to clear current setting
Maintenance and Service Guide
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Removing the HP Recovery partition (select products only 90 Appendix A Battery replacement ...91 Appendix B Statement of memory volatility ...94 Nonvolatile memory usage ...94 Recommended steps for clearing user data and custom settings 95 Clearing storage drives (hard drive, solid-state drive, NVMe, and other 96 Questions and answers ...97 Using HP Sure Start ...97 Appendix C Specifications ...98 Appendix D Linux technical notes ...100 System RAM ...100 Audio ...101 Hyper-Threading Technology ...101 NVIDIA graphics workstations ...102 AMD graphics workstations ...103 Index ...104 viii
Removing the HP Recovery partition (select products only 90 Appendix A Battery replacement ...91 Appendix B Statement of memory volatility ...94 Nonvolatile memory usage ...94 Recommended steps for clearing user data and custom settings 95 Clearing storage drives (hard drive, solid-state drive, NVMe, and other 96 Questions and answers ...97 Using HP Sure Start ...97 Appendix C Specifications ...98 Appendix D Linux technical notes ...100 System RAM ...100 Audio ...101 Hyper-Threading Technology ...101 NVIDIA graphics workstations ...102 AMD graphics workstations ...103 Index ...104 viii
Maintenance and Service Guide
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Standard configuration features 1 NOTE: A technical white paper providing additional information regarding the HP Z4 G4 Workstation is available at http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-2219ENW. 1 Product features Standard configuration features Features may vary depending on the model.
Standard configuration features 1 NOTE: A technical white paper providing additional information regarding the HP Z4 G4 Workstation is available at http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-2219ENW. 1 Product features Standard configuration features Features may vary depending on the model.