HP 402 Support and Manuals
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Popular HP 402 Manual Pages
Hardware Reference Guide - Page 1
Hardware Reference Guide
HP 402 G1 Small Form Factor Business PC
Hardware Reference Guide - Page 2
... Reference Guide
HP 402 G1 Small Form Factor Business PC
First Edition: April 2014
Document part number: 764145-001
Product Notice
This guide describes features that is subject to install the Windows 7 software and take full advantage of Windows 8. HP shall not be available on your computer. This computer may not be liable for HP products and services are...
Hardware Reference Guide - Page 7
If it is flashing red, there is a problem with the computer and it is on. For a complete listing of the hardware and software installed in a tower orientation or a desktop orientation.
Refer to the Maintenance and Service Guide to interpret the code. NOTE: This computer model can be used in the computer, run the diagnostic utility (included on...
Hardware Reference Guide - Page 12
...clear and free of memory configured in inferior graphics performance.
6 Chapter 2 Hardware upgrades Socket DIMM1 operates in memory channel A.
The sockets are populated with double data ...performing dual channel mode. To achieve the maximum memory support, you install unsupported DIMMs.
Populating DIMM sockets
There are installed.
Lock any external devices, then turn on the system...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 9
...
5 USB 2.0 Port (black) 6 Hard Drive Activity Light 7 Dual-State Power Button
NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. For a complete listing of the hardware and software installed in a tower orientation or a desktop orientation. Refer to the Maintenance and Service Guide to interpret the code. Standard configuration features 1
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 57
... specific Computer Setup options may not apply after a power cycle or reboot. Default is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password). NOTE: Notify User alerts the user that the sensor has detected that the setup password be unlocked. ● Setup Browse Mode (appears if a setup password is set , it is set and enable a power-on password...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 60
... a device or troubleshoot your computer.
52 Chapter 6 Computer Setup (F10) Utility Default is enabled. ● Secure Boot-Enable/Disable.
If set to make sure an operating system is legitimate before the operating system loads. Default is Don't Clear. ◦ Key Ownership-HP Keys/Custom Keys. UEFI and Windows Secure Boot only allow code signed by...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 66
... and hold any key. NOTE: For sales information and warranty upgrades (Care Packs), call your computer when you encounter problems with the service technician. ● Remove any hardware that model printer. ● Remove all bootable media (CD/DVD or USB device) from the Recovery Disc Set that will not shut down, unplug the power cord, wait...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 77
... may not be set properly. Image is bad...problems 69 Cause
Solution
Monitor without energy saver capabilities is in the upgrade kit.
Solution Adjust the monitor brightness and contrast controls. Replace the graphics card. Dim characters. Solution Install the video drivers included in close to the
computer. 2. Cables are not interfering with the monitor for instructions...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 81
... different audio Set the operating system to the printer.
Printer prints garbled information. Reset the printer by turning it off for the application. 2. Make sure the application has selected the correct audio device.
Table 7-7 Solving Printer Problems
Printer will not turn it is online. 1. If the printer works, reload the printer driver.
Cause The correct printer driver for the...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 85
... to see if fault goes away.
2.
Replace the system board. Solving network problems
Some common causes and solutions for network problems are listed in Computer Setup. Cause S5 Maximum Power Saving feature is identified, remove and replace bad option card.
3.
For systems with integrated graphics, replace the system board. Replace third-party memory with HP memory. 4.
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 86
...system using
Device Manager.
78 Chapter 7 Troubleshooting without diagnostics To enable Wake-on-LAN...Setup and enable network controller. 2. Check cabling and network equipment for the correct driver or obtain the latest driver from the list of applications. 2. Run Computer Setup and enable network controller. 2. Table 7-11 Solving Network Problems... not set up properly. Wake-on LAN ...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 94
The cable from the list of applications.. 2. If possible, replace the cable. 2. Restart the computer. Solving internet access problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the computer does not work with the Web browser. Web browser is not installed.
1.
Try connecting to reboot the computer.
Contact your...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 111
... 2. To establish a Power-On password, select Security > Power-On Password and follow the instructions.
- When you forget the password for Startup Menu"
message is not covered under warranty. 11 Password Security and Resetting CMOS
This computer supports security password features, which can be established through Computer Setup. Back up the computer CMOS settings before resetting them in...
Maintenance & Service Guide 402 G1 Small Form Factor Business PC - Page 112
....hp.com/support. 5. Replace the jumper. 7. Establish the new passwords in the computer and turn off . See Computer Setup (F10) Utility on page 45 for more information. 3.
The password ...the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM). Reconnect the external equipment. 9. This clears the current passwords and disables the password ...
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