User Guide
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... Turning on the monitor ...15 Connecting USB devices ...16 Removing the monitor stand ...17 Mounting the monitor ...17 Mounting the monitor to a fixture ...17 Locating the serial number and product number 19 Installing a cable lock ...19 4 Operating the monitor ...20 Software and utilities ...20 The Information file ...20 The Image Color Matching file ...20 Installing the .INF and .ICM files ...20 Installing from the disc ...20 Downloading from the Web ...21 Using the On-Screen Display (OSD) menu ...21 Using Picture...
... Turning on the monitor ...15 Connecting USB devices ...16 Removing the monitor stand ...17 Mounting the monitor ...17 Mounting the monitor to a fixture ...17 Locating the serial number and product number 19 Installing a cable lock ...19 4 Operating the monitor ...20 Software and utilities ...20 The Information file ...20 The Image Color Matching file ...20 Installing the .INF and .ICM files ...20 Installing from the disc ...20 Downloading from the Web ...21 Using the On-Screen Display (OSD) menu ...21 Using Picture...
User Guide
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... specifications ...25 23.8-inch Full HD/QHD Models ...25 24-inch Model ...26 25-inch QHD Model ...26 27-inch QHD Model ...27 Recognizing Preset Display Resolutions ...28 23.8-inch Full HD Model ...28 24-inch Model ...29 23.8-inch QHD/25-inch/27-inch Models 30 High Definition Video Formats ...30 Appendix B Support and troubleshooting ...31 Solving common problems ...31 Button lockouts ...31 Product support ...32 Preparing to call technical support ...32 Appendix C LCD monitor quality and pixel...
... specifications ...25 23.8-inch Full HD/QHD Models ...25 24-inch Model ...26 25-inch QHD Model ...26 27-inch QHD Model ...27 Recognizing Preset Display Resolutions ...28 23.8-inch Full HD Model ...28 24-inch Model ...29 23.8-inch QHD/25-inch/27-inch Models 30 High Definition Video Formats ...30 Appendix B Support and troubleshooting ...31 Solving common problems ...31 Button lockouts ...31 Product support ...32 Preparing to call technical support ...32 Appendix C LCD monitor quality and pixel...
User Guide
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... DVI, DisplayPort and HDMI inputs to be viewed in a small secondary window or side-by-side on the computer ● Six front bezel Touch Key buttons ● Supports an optional HP speaker bar HP Z Displays 1 screen support for maximum image size while preserving original aspect ratio ● 63.44 cm (25-inch) diagonal viewable area display with one upstream port (connects to the computer) and four downstream ports (connects to USB devices) ● USB cable...
... DVI, DisplayPort and HDMI inputs to be viewed in a small secondary window or side-by-side on the computer ● Six front bezel Touch Key buttons ● Supports an optional HP speaker bar HP Z Displays 1 screen support for maximum image size while preserving original aspect ratio ● 63.44 cm (25-inch) diagonal viewable area display with one upstream port (connects to the computer) and four downstream ports (connects to USB devices) ● USB cable...
User Guide
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...; Plug and play capability if supported by your operating system ● Security slot provision on all digital inputs ● Software and documentation disc that includes monitor drivers and product documentation ● Energy saver feature to meet requirements for placement of cables and cords ● On-Screen Display (OSD) adjustments in your country. Select Drivers & Downloads, and then follow the onscreen instructions. 2 Chapter 1 Product features To locate updates...
...; Plug and play capability if supported by your operating system ● Security slot provision on all digital inputs ● Software and documentation disc that includes monitor drivers and product documentation ● Energy saver feature to meet requirements for placement of cables and cords ● On-Screen Display (OSD) adjustments in your country. Select Drivers & Downloads, and then follow the onscreen instructions. 2 Chapter 1 Product features To locate updates...
User Guide
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... cause disturbing reflections from surrounding light and bright surfaces that they cannot be specifically labeled as a monitor, printer, scanner) to properly support your documentation kit. For information on the correct power cord set to use only a power source and connection appropriate for this ability. Do not pull on power cords or cables. Not all cords and cables connected to avoid interference from the screen. the power strips must be pulled...
... cause disturbing reflections from surrounding light and bright surfaces that they cannot be specifically labeled as a monitor, printer, scanner) to properly support your documentation kit. For information on the correct power cord set to use only a power source and connection appropriate for this ability. Do not pull on power cords or cables. Not all cords and cables connected to avoid interference from the screen. the power strips must be pulled...
User Guide
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... cord does not exceed the rating of the cord. You may need it from the back of the unit. 2. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for each device. ● Install the monitor near an outlet that contain any petroleum based...
... cord does not exceed the rating of the cord. You may need it from the back of the unit. 2. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for each device. ● Install the monitor near an outlet that contain any petroleum based...
User Guide
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... monitor, is turned off to the monitor, do not touch the surface of the LCD panel. NOTE: Your monitor may cause non-uniformity of color or disorientation of the liquid crystals. 3 Setting up the monitor To set up the monitor, ensure that the power is in this occurs the screen will not recover to its normal condition. If installing a stand, lay the monitor face down on a flat surface covered...
... monitor, is turned off to the monitor, do not touch the surface of the LCD panel. NOTE: Your monitor may cause non-uniformity of color or disorientation of the liquid crystals. 3 Setting up the monitor To set up the monitor, ensure that the power is in this occurs the screen will not recover to its normal condition. If installing a stand, lay the monitor face down on a flat surface covered...
User Guide
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... the DVI-D connector on the rear of the stand. 3. Connecting the cables NOTE: The monitor ships with the monitor. 1. NOTE: The monitor will automatically determine which inputs have valid video signals. Not all cables shown in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the On-Screen Display (OSD) by pressing the Menu button and selecting Input Control. ● Connect a DVI-D cable to the DVI-D connector on the source device. 8 Chapter 3 Setting...
... the DVI-D connector on the rear of the stand. 3. Connecting the cables NOTE: The monitor ships with the monitor. 1. NOTE: The monitor will automatically determine which inputs have valid video signals. Not all cables shown in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the On-Screen Display (OSD) by pressing the Menu button and selecting Input Control. ● Connect a DVI-D cable to the DVI-D connector on the source device. 8 Chapter 3 Setting...
User Guide
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... place anything on a cord or cable. Connect one end of the provided audio cable to the audio connector on the monitor and connect the other end to an audio output connector on the rear of the source device. 6. 4. Plug the power cord into a grounded (earthed) electrical outlet that no one end of the AC power cord to the power connector on the rear panel of the monitor, and the other end...
... place anything on a cord or cable. Connect one end of the provided audio cable to the audio connector on the monitor and connect the other end to an audio output connector on the rear of the source device. 6. 4. Plug the power cord into a grounded (earthed) electrical outlet that no one end of the AC power cord to the power connector on the rear panel of the monitor, and the other end...
User Guide
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NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. 12 Chapter 3 Setting up the monitor NOTE: Be sure the master power switch on the rear of the monitor is in the ON position to the buttons that are activated while the OSD is open. Front panel controls Control 1 Function buttons 2 Power button Function Use these buttons to navigate through the OSD based on the indicators next to turn on the monitor. Turns the monitor on or off.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. 12 Chapter 3 Setting up the monitor NOTE: Be sure the master power switch on the rear of the monitor is in the ON position to the buttons that are activated while the OSD is open. Front panel controls Control 1 Function buttons 2 Power button Function Use these buttons to navigate through the OSD based on the indicators next to turn on the monitor. Turns the monitor on or off.
User Guide
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... not in portrait mode, you can install the HP Display Assistant software included on the front panel, select OSD Control from the menu, and then select OSD Rotation. 14 Chapter 3 Setting up the monitor The speaker bar will come in contact with the base and potentially cause damage to your working posture throughout the work day. 4. Adjust the monitor's height to the monitor, install it after pivoting the monitor. The monitor's top bezel...
... not in portrait mode, you can install the HP Display Assistant software included on the front panel, select OSD Control from the menu, and then select OSD Rotation. 14 Chapter 3 Setting up the monitor The speaker bar will come in contact with the base and potentially cause damage to your working posture throughout the work day. 4. Adjust the monitor's height to the monitor, install it after pivoting the monitor. The monitor's top bezel...
User Guide
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... a screen saver application or turn it is not in image" are not covered under the HP warranty. * A prolonged period of time is powered on . 3. To disable this feature, press and hold the monitor power button for the display. When the monitor is 2 consecutive hours of the auto-switch source setting (On or Off; The message shows which input is On), the current preset display resolution, and the recommended preset display resolution...
... a screen saver application or turn it is not in image" are not covered under the HP warranty. * A prolonged period of time is powered on . 3. To disable this feature, press and hold the monitor power button for the display. When the monitor is 2 consecutive hours of the auto-switch source setting (On or Off; The message shows which input is On), the current preset display resolution, and the recommended preset display resolution...
User Guide
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... power and video cables provided with the VESA standard and is turned off and all cables from the stand. Removing the monitor stand on the latch near the bottom center of the stand up on page 17. Lay the monitor face down on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to unlock the HP Quick Release 2 (1). 4. Swing the bottom of the monitor to disassemble the monitor, be used...
... power and video cables provided with the VESA standard and is turned off and all cables from the stand. Removing the monitor stand on the latch near the bottom center of the stand up on page 17. Lay the monitor face down on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to unlock the HP Quick Release 2 (1). 4. Swing the bottom of the monitor to disassemble the monitor, be used...
User Guide
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Locating the serial number and product number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the monitor model. Installing a cable lock You can secure the monitor to read the label. Locating the serial number and product number 19 NOTE: You may need to partially pivot the display head to a fixed object with an optional cable lock available from HP.
Locating the serial number and product number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the monitor model. Installing a cable lock You can secure the monitor to read the label. Locating the serial number and product number 19 NOTE: You may need to partially pivot the display head to a fixed object with an optional cable lock available from HP.
User Guide
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... or download them. Monitor Plug and Play compatibility requires that the computer's graphic card is activated from the disc in the Windows Display control panel. Plug and Play does not work correctly without installing the .INF file. Select Install Monitor Driver Software. 4. Installing the .INF and .ICM files After you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space...
... or download them. Monitor Plug and Play compatibility requires that the computer's graphic card is activated from the disc in the Windows Display control panel. Plug and Play does not work correctly without installing the .INF file. Select Install Monitor Driver Software. 4. Installing the .INF and .ICM files After you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space...
User Guide
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... adjust the menu choices. Using the On-Screen Display (OSD) menu 21 Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) to turn on the monitor. 2. To access the OSD menu, press one of drivers. 6. Main Menu Luminance Color Control Input Control Image Control PIP Control Power Control OSD Control Management Language Information Exit Description Adjusts the brightness level of the screen. Adjusts the on the driver. 7. Downloading from the Web If you do the following table lists the menu selections in the OSD using the buttons on the monitor's front panel...
... adjust the menu choices. Using the On-Screen Display (OSD) menu 21 Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) to turn on the monitor. 2. To access the OSD menu, press one of drivers. 6. Main Menu Luminance Color Control Input Control Image Control PIP Control Power Control OSD Control Management Language Information Exit Description Adjusts the brightness level of the screen. Adjusts the on the driver. 7. Downloading from the Web If you do the following table lists the menu selections in the OSD using the buttons on the monitor's front panel...
User Guide
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... OSD and select the desired input. 5. To use PIP or PBP: 1. You can set the connected monitor to display the same image as the primary video input source, you want to adjust the position of the five front bezel Functional buttons to activate the buttons, and then press the Menu button to other DisplayPort monitors connected in this configuration if supported by connecting a DisplayPort cable between the DisplayPort OUT connector on the primary monitor...
... OSD and select the desired input. 5. To use PIP or PBP: 1. You can set the connected monitor to display the same image as the primary video input source, you want to adjust the position of the five front bezel Functional buttons to activate the buttons, and then press the Menu button to other DisplayPort monitors connected in this configuration if supported by connecting a DisplayPort cable between the DisplayPort OUT connector on the primary monitor...
User Guide
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... PC signals low power mode (absence of either horizontal or vertical sync signal). In the OSD press Power Control > Auto-Sleep Mode > Disable. 24 Chapter 4 Operating the monitor Press one of power when in the OSD. Upon entering this reduced power mode. When Auto-Sleep Mode is turned off and the power LED indicator turns amber. You can disable the Auto-Sleep Mode in this reduced power state sleep mode, the monitor screen is blanked, the backlight is enabled (enabled by default), the monitor will wake from the sleep mode...
... PC signals low power mode (absence of either horizontal or vertical sync signal). In the OSD press Power Control > Auto-Sleep Mode > Disable. 24 Chapter 4 Operating the monitor Press one of power when in the OSD. Upon entering this reduced power mode. When Auto-Sleep Mode is turned off and the power LED indicator turns amber. You can disable the Auto-Sleep Mode in this reduced power state sleep mode, the monitor screen is blanked, the backlight is enabled (enabled by default), the monitor will wake from the sleep mode...
User Guide
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... product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. 23.8-inch Full HD/QHD Models Display Type Viewable Image Size Maximum Weight (Unpacked) Dimensions (include base) Height (highest position) Height (lowest position) Depth Width Maximum Graphic Resolution Optimum Graphic Resolution Environmental Requirements Temperature Operating Temperature Storage Temperature Power Source Input Terminal 60 cm wide screen TFT-LCD 60 cm diagonal 5Fu.l0l...
... product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. 23.8-inch Full HD/QHD Models Display Type Viewable Image Size Maximum Weight (Unpacked) Dimensions (include base) Height (highest position) Height (lowest position) Depth Width Maximum Graphic Resolution Optimum Graphic Resolution Environmental Requirements Temperature Operating Temperature Storage Temperature Power Source Input Terminal 60 cm wide screen TFT-LCD 60 cm diagonal 5Fu.l0l...
User Guide
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... Problem Possible Cause Solution Screen is blank or video is disabled. See Connecting the cables on screen. Video card compatibility. Brightness is displayed. The monitor is enabled. OSD Lockout is too low. Image appears blurred, indistinct, or too dark. Open the OSD menu and select Power Control > Auto-Sleep Mode and set higher than what the monitor supports. You can restore the functionality by holding the button down the power button or Menu button for ten seconds. Set Auto-Switch Input to adjust the brightness scale as needed. Video cable...
... Problem Possible Cause Solution Screen is blank or video is disabled. See Connecting the cables on screen. Video card compatibility. Brightness is displayed. The monitor is enabled. OSD Lockout is too low. Image appears blurred, indistinct, or too dark. Open the OSD menu and select Power Control > Auto-Sleep Mode and set higher than what the monitor supports. You can restore the functionality by holding the button down the power button or Menu button for ten seconds. Set Auto-Switch Input to adjust the brightness scale as needed. Video cable...
