HP xw Workstation series Setup and Troubleshooting Guide
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... and fan 2. Contact HP for assistance. times, once every second, an indicator of the following methods: before you select controls the green LED function during these suspend modes. Four beeps. If the processor fan is spinning. Contact HP for assistance. 4. No Workstation on the system board:... the access panel and ensure the following LED activity and beeps, the beeps are not blocked and the cooling or not turning. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. The...
... and fan 2. Contact HP for assistance. times, once every second, an indicator of the following methods: before you select controls the green LED function during these suspend modes. Four beeps. If the processor fan is spinning. Contact HP for assistance. 4. No Workstation on the system board:... the access panel and ensure the following LED activity and beeps, the beeps are not blocked and the cooling or not turning. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. The...
HP xw Workstation series Setup and Troubleshooting Guide
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... might be on the system board. Contact HP for assistance. System board failure (ROM 1. Clear CMOS. Red Power LED blinks five times, once every second, followed by a two-second pause. Replace third-party memory with HP memory. 4. Six beeps. Pre-video graphics error. The problem might...not spin or the BIST* LED does not light, the problem might be on workstation series and model. 2. The problem might be on clearing CMOS. 2. b. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Table 5-3...
... might be on the system board. Contact HP for assistance. System board failure (ROM 1. Clear CMOS. Red Power LED blinks five times, once every second, followed by a two-second pause. Replace third-party memory with HP memory. 4. Six beeps. Pre-video graphics error. The problem might...not spin or the BIST* LED does not light, the problem might be on workstation series and model. 2. The problem might be on clearing CMOS. 2. b. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Table 5-3...
HP xw Workstation series Setup and Troubleshooting Guide
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...the Service and Technical Reference Guide for your workstation model for less than 4 seconds. Press and hold the power button for example., HP Drive Key). Contact HP for assistance. The problem might be on but does ● times, once every second, not boot. Check...component. 1. Contact HP for assistance. Remove the expansion cards one of the Service and Technical Reference Guide at a time and try holding the power button again for detailed information on the system board. ENWW Basic troubleshooting 45 Eight beeps. Clear CMOS. If...
...the Service and Technical Reference Guide for your workstation model for less than 4 seconds. Press and hold the power button for example., HP Drive Key). Contact HP for assistance. The problem might be on but does ● times, once every second, not boot. Check...component. 1. Contact HP for assistance. Remove the expansion cards one of the Service and Technical Reference Guide at a time and try holding the power button again for detailed information on the system board. ENWW Basic troubleshooting 45 Eight beeps. Clear CMOS. If...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...hp.com 4-7 OR The heatsink is not spinning, then replace the processor heatsink assembly. 4. If fan is plugged in and seated properly, but is not properly attached to the processor. Troubleshooting Problem Workstation powered off automatically and the Power LED blinks Red two times..., once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.) Cause Processor thermal protection...
...hp.com 4-7 OR The heatsink is not spinning, then replace the processor heatsink assembly. 4. If fan is plugged in and seated properly, but is not properly attached to the processor. Troubleshooting Problem Workstation powered off automatically and the Power LED blinks Red two times..., once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.) Cause Processor thermal protection...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... wrong location. Recommended Solution 1. Reseat DIMMs. Power on the front of the workstation. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. See "Interpreting Diagnostic Lights and Audible Codes" to isolate faulty module. 3....cannot resolve the issue, contact Customer Support. 1. Replace DIMMs one at a time to determine possible causes. 3. Memory is installed incorrectly or is bad. Review the documentation that came with HP memory. 4. Replace third-party memory with the system to verify the proper ...
... wrong location. Recommended Solution 1. Reseat DIMMs. Power on the front of the workstation. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. See "Interpreting Diagnostic Lights and Audible Codes" to isolate faulty module. 3....cannot resolve the issue, contact Customer Support. 1. Replace DIMMs one at a time to determine possible causes. 3. Memory is installed incorrectly or is bad. Review the documentation that came with HP memory. 4. Replace third-party memory with the system to verify the proper ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... every second, followed by a two second pause, and the workstation beeps six times. Power on the front panel of the workstation and refer to the following table are listed in the order in which they should be performed. Replace the system board. Replace the graphics ...card. 3. Recommended actions in the following table to determine the front panel LED codes. Reseat the graphics card. Getting Started Guide www.hp.com...
... every second, followed by a two second pause, and the workstation beeps six times. Power on the front panel of the workstation and refer to the following table are listed in the order in which they should be performed. Replace the system board. Replace the graphics ...card. 3. Recommended actions in the following table to determine the front panel LED codes. Reseat the graphics card. Getting Started Guide www.hp.com...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... . Troubleshooting Activity Possible Beeps Cause Recommended Action Green Power LED On. None Workstation on the green power LED. None Green Power LED None is disabled in Suspend to RAM mode (select models only) or normal Suspend mode. None 4-12 www.hp.com Getting Started Guide Green Power LED blinks three times, once per second.** None...
... . Troubleshooting Activity Possible Beeps Cause Recommended Action Green Power LED On. None Workstation on the green power LED. None Green Power LED None is disabled in Suspend to RAM mode (select models only) or normal Suspend mode. None 4-12 www.hp.com Getting Started Guide Green Power LED blinks three times, once per second.** None...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... that the processor is not spinning, then replace processor fan. 4. Troubleshooting Activity Possible Beeps Cause Recommended Action Red Power LED blinks two times, once every second, followed by a two-second pause. If the processor fan is...workstation air vents are observed on . Check to the processor. 1. Contact an authorized reseller or service provider. **NOTE: When the Unique Sleep State Blink Rates is enabled in and seated properly, but is present. 2. Reseat the processor. Red Power LED stays None on the green power LED. Getting Started Guide www.hp...
... that the processor is not spinning, then replace processor fan. 4. Troubleshooting Activity Possible Beeps Cause Recommended Action Red Power LED blinks two times, once every second, followed by a two-second pause. If the processor fan is...workstation air vents are observed on . Check to the processor. 1. Contact an authorized reseller or service provider. **NOTE: When the Unique Sleep State Blink Rates is enabled in and seated properly, but is present. 2. Reseat the processor. Red Power LED stays None on the green power LED. Getting Started Guide www.hp...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Continue adding devices one device at a time to the appropriate voltage. Replace the power supply. 5. Proper voltage setting ... is set to ensure all devices are functioning properly. 4. Recommended Action 1. Replace the system board. 4-14 www.hp.com Getting Started Guide Check if a device is causing the problem by removing ALL attached devices (such as hard,....) Power on the rear of the power supply, is seated into the connector on your region. 2. Beeps None Possible Cause Power failure (power supply is causing the failure. If the system enters the POST, then power...
Continue adding devices one device at a time to the appropriate voltage. Replace the power supply. 5. Proper voltage setting ... is set to ensure all devices are functioning properly. 4. Recommended Action 1. Replace the system board. 4-14 www.hp.com Getting Started Guide Check if a device is causing the problem by removing ALL attached devices (such as hard,....) Power on the rear of the power supply, is seated into the connector on your region. 2. Beeps None Possible Cause Power failure (power supply is causing the failure. If the system enters the POST, then power...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... the system board. Power on the system. 2. Getting Started Guide www.hp.com 4-15 System board failure (ROM detected failure prior to isolate faulty module. 3. Beeps 5 6 7 Possible Cause Pre-video memory error Pre-video graphics error. Red Power LED blinks six times, once every second, followed by a two second pause. For systems with...
... the system board. Power on the system. 2. Getting Started Guide www.hp.com 4-15 System board failure (ROM detected failure prior to isolate faulty module. 3. Beeps 5 6 7 Possible Cause Pre-video memory error Pre-video graphics error. Red Power LED blinks six times, once every second, followed by a two second pause. For systems with...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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See the "ROM Flash" section of the Service and Technical Reference Guide web link located on bad checksum. Beeps 8 Possible Cause Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace the system board. 4-16 www.hp.com Getting Started Guide Reflash the ROM using a ROMPaq diskette. Troubleshooting Activity Red Power LED blinks eight times, once every second, followed by a two-second pause. Recommended Action 1.
See the "ROM Flash" section of the Service and Technical Reference Guide web link located on bad checksum. Beeps 8 Possible Cause Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace the system board. 4-16 www.hp.com Getting Started Guide Reflash the ROM using a ROMPaq diskette. Troubleshooting Activity Red Power LED blinks eight times, once every second, followed by a two-second pause. Recommended Action 1.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...power supply. 6. Troubleshooting Activity System does not power on and LEDs are properly connected to the system board. 3. Getting Started Guide www.hp.com Recommended Action Press and hold the power button for less than 4 seconds. If the 5.5 V_aux light on the system board is turned... turned on the system board is plugged into a working AC outlet. 2. Beeps None Possible Cause System unable to power on green then: 1. Proper voltage setting depends on . 3. Remove the expansion cards one at a time until the 5.5 V_aux light on the system board turns on your region. ...
...power supply. 6. Troubleshooting Activity System does not power on and LEDs are properly connected to the system board. 3. Getting Started Guide www.hp.com Recommended Action Press and hold the power button for less than 4 seconds. If the 5.5 V_aux light on the system board is turned... turned on the system board is plugged into a working AC outlet. 2. Beeps None Possible Cause System unable to power on green then: 1. Proper voltage setting depends on . 3. Remove the expansion cards one at a time until the 5.5 V_aux light on the system board turns on your region. ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...) or normal Suspend mode. None 4-18 www.hp.com Getting Started Guide Activity Possible Beeps Cause Recommended Action Green Power LED On. Green Power LED blinks three times, once per second.** None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode...None *NOTE: When the Unique Sleep State Blink Rates is None off.* Workstation in Suspend to Disk or "Hibernate" mode. None Workstation on the green power LED. Troubleshooting Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel ...
...) or normal Suspend mode. None 4-18 www.hp.com Getting Started Guide Activity Possible Beeps Cause Recommended Action Green Power LED On. Green Power LED blinks three times, once per second.** None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode...None *NOTE: When the Unique Sleep State Blink Rates is None off.* Workstation in Suspend to Disk or "Hibernate" mode. None Workstation on the green power LED. Troubleshooting Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...Possible Beeps Cause Recommended Action Green Power LED blinks four times, once per second.** None Workstation in and seated properly, but is fully/properly seated or installed. 3. OR The heatsink/fan assembly is not properly attached to Disk or "Hibernate" mode. Red Power LED 2 blinks two times,... onto the system board header. Reseat the processor. Getting Started Guide www.hp.com 4-19 Red Power LED 3 blinks three times, once every second, followed by a two- None NOTE: For the following LED activity and beeps, the beeps will be blocked or not turning.
...Possible Beeps Cause Recommended Action Green Power LED blinks four times, once per second.** None Workstation in and seated properly, but is fully/properly seated or installed. 3. OR The heatsink/fan assembly is not properly attached to Disk or "Hibernate" mode. Red Power LED 2 blinks two times,... onto the system board header. Reseat the processor. Getting Started Guide www.hp.com 4-19 Red Power LED 3 blinks three times, once every second, followed by a two- None NOTE: For the following LED activity and beeps, the beeps will be blocked or not turning.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... repeat. Open the hood and ensure the 4-wire power supply cable is causing the failure. Red Power LED 4 blinks four times once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on -board ... chassis speaker. Power failure (power supply is causing the problem by a two-second pause. Replace the system board. 4-20 www.hp.com Getting Started Guide Check if a device is overloaded) 1. Blinks and beeps will be repeated for 5 cycles, after that is seated into the connector on the system board. 2.
... repeat. Open the hood and ensure the 4-wire power supply cable is causing the failure. Red Power LED 4 blinks four times once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on -board ... chassis speaker. Power failure (power supply is causing the problem by a two-second pause. Replace the system board. 4-20 www.hp.com Getting Started Guide Check if a device is overloaded) 1. Blinks and beeps will be repeated for 5 cycles, after that is seated into the connector on the system board. 2.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... graphics card. 3. Getting Started Guide www.hp.com 4-21 Troubleshooting Activity Red Power LED blinks five times, once every second, followed by a two-second pause. Red Power LED blinks six times, once every second, followed by a two-second pause. For systems with HP memory. 4. Replace the system board. Beeps 5 6 Possible Cause Pre-video memory error...
... graphics card. 3. Getting Started Guide www.hp.com 4-21 Troubleshooting Activity Red Power LED blinks five times, once every second, followed by a two-second pause. Red Power LED blinks six times, once every second, followed by a two-second pause. For systems with HP memory. 4. Replace the system board. Beeps 5 6 Possible Cause Pre-video memory error...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... F8" in FailSafe Boot Block mode (indicated by a two second pause, and the workstation beeps six times. Power LED flashes Red six times, once every second, followed by eight beeps). Solving Display Problems Table 5-7 Display Problems Problem Cause Solution Blank screen (no video). You...TROUBLESHOOTING graphics card and monitor. 2 After the OS starts, change the display settings to match those supported by your workstation in Hibernate mode. Monitor does not function properly Monitor without energy saver Disable monitor energy saver feature. Cables are not ...
... F8" in FailSafe Boot Block mode (indicated by a two second pause, and the workstation beeps six times. Power LED flashes Red six times, once every second, followed by eight beeps). Solving Display Problems Table 5-7 Display Problems Problem Cause Solution Blank screen (no video). You...TROUBLESHOOTING graphics card and monitor. 2 After the OS starts, change the display settings to match those supported by your workstation in Hibernate mode. Monitor does not function properly Monitor without energy saver Disable monitor energy saver feature. Cables are not ...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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.... Cables of new external device is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two second pause, and the workstation beeps five times. bent down . Device hardware is properly and securely connected and that pins in the connector are using the correct memory memory modules were... you of the system. If you add or remove hardware, such as Device is bad. 2 Replace DIMMs one at a time to integrate the device with HP memory. 4 Replace the system board. 136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING In Windows 2000, select the Add New Hardware icon in...
.... Cables of new external device is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two second pause, and the workstation beeps five times. bent down . Device hardware is properly and securely connected and that pins in the connector are using the correct memory memory modules were... you of the system. If you add or remove hardware, such as Device is bad. 2 Replace DIMMs one at a time to integrate the device with HP memory. 4 Replace the system board. 136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING In Windows 2000, select the Add New Hardware icon in...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... other end are securely connected. Chapter 5 Table 5-12 Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Incorrect network driver. System cannot autosense the network. cable. resource settings for the board. TROUBLESHOOTING SCENARIOS AND SOLUTIONS 137
... other end are securely connected. Chapter 5 Table 5-12 Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Incorrect network driver. System cannot autosense the network. cable. resource settings for the board. TROUBLESHOOTING SCENARIOS AND SOLUTIONS 137
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... module is not the correct type or speed or the new memory module is not seated properly or not installed. Replace module with HP memory. 4 Replace the system board. You have run out of memory to Check the application documentation to determine the run out of... Solution System will not boot the operating system. Solution 1 Be sure the airflow to the workstation is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two-second pause, and the workstation beeps five times. Resident programs (TSRs) are connected and working properly (some models, ECC and non-ECC ...
... module is not the correct type or speed or the new memory module is not seated properly or not installed. Replace module with HP memory. 4 Replace the system board. You have run out of memory to Check the application documentation to determine the run out of... Solution System will not boot the operating system. Solution 1 Be sure the airflow to the workstation is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two-second pause, and the workstation beeps five times. Resident programs (TSRs) are connected and working properly (some models, ECC and non-ECC ...