HP Pro x360 Support and Manuals
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Popular HP Pro x360 Manual Pages
Maintenance and Service Guide - Page 2
..., and accessibility apps), and performance may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to change without notice. Certain default settings, features, and apps cannot be construed as constituting an additional warranty. Some features may apply over time for HP products and services are registered trademarks of the computer, please contact...
Maintenance and Service Guide - Page 5
...)...68
Starting Setup Utility (BIOS)...68
Updating Setup Utility (BIOS)...68 Determining the BIOS version ...68 Preparing for a BIOS update ...69 Downloading a BIOS update ...69 Installing a BIOS update...70
7 Computer Setup (BIOS), TPM, and HP Sure Start...71
Using Computer Setup ...71 Navigating and selecting in Computer Setup ...71 Restoring factory settings in Computer Setup ...72 Updating the...
Maintenance and Service Guide - Page 8
...and their descriptions
Category
Description
Product Name Processors
Chipset Digital pen Display
HP Pro x360 Fortis 11 inch G9 Notebook PC
● Intel™ Pentium® Silver N6000 1.10... L3 cache, 6 W)
● Intel Celeron N4500 1.10 GHz processor (burst up to DDR4-2933)
Supports the following configuration: 8 GB 3200 DDR4 1.2v IC 8GB × 16
Primary storage Audio and video
embedded...
Maintenance and Service Guide - Page 10
... 11 Pro 64 Downgrade Win 10 Pro 64 StF MSNA Standard
Windows 11 Pro 64 Downgrade Win 10 Pro 64 StF MSNA Strategic
Windows 11 Pro 64 Entry
Windows 11 Pro 64 Entry Chinese Market
Windows 11 Pro 64 StF MSNA Entry
Windows 11 Pro 64 StF MSNA Entry Emerging Market
Windows 11 Pro 64 StF MSNA Standard
Windows 11 Pro 64 StF MSNA Strategic
FreeDOS
Serviceability
End user replaceable part...
Maintenance and Service Guide - Page 18
When contacting support, you may be in this information before you troubleshoot system problems or travel internationally with the computer. Table 2-7 Service label components and their descriptions
Component
(1)
Serial number
(2)
Product ID
Labels 11 Your service label will resemble one of a tablet kickstand.
● Service label-Provides important information to identify your ...
Maintenance and Service Guide - Page 36
... use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom HP Smart adapter (7.4 mm [0.29 in]) Adapters: HDMI-to-DVI-D connector adapter HDMI-to-VGA ... Type-C-to-USB Type-A connector adapter Backpacks and bags: HP business 43.9 cm (17.3 in) laptop backpack HP Prelude Pro 39.6 cm (15.6 in) backpack
Spare part number 934739-850 226768-001 L43181-001
M85416-001
L43180-...
Maintenance and Service Guide - Page 37
Table 3-4 Miscellaneous part descriptions and part numbers (continued) Component HP Prelude Pro 15.6 top load backpack HP business 35.8 cm (14.1 in) laptop bag Docks: HP Thunderbolt dock with cable (120 W) HP USB Type-C dock with cable HP USB Type-C mini dock HP USB Type-A/Type-C universal dock with cable HP dock audio module Bracket Kit (includes connector board I/O bracket, power connector...
Maintenance and Service Guide - Page 52
To install the ... contact technical support. NOTE: eMMC storage devices are designed with a wireless module authorized for disassembly on page 42). 2. Table 5-3 WLAN module descriptions and part numbers
Description Intel... WW WLAN module with two antennas
Spare part number L22634-002 L92724-002
IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a notch to...
Maintenance and Service Guide - Page 61
...install them on the replacement system board: ● eMMC storage device (see eMMC storage device on page 44). ● WLAN module (see WLAN module on page 45). ● Heat sink (see Preparation for authorized service provider parts... 4 GB of system memory, without WWAN capability, and N00436-601 the Windows 11 operating system
Equipped with an Intel Pentium Silver N6000 1.1 GHz processor, 4 GB...
Maintenance and Service Guide - Page 76
... notebook, and then select Specifications. ● Setup Utility (BIOS)
1. Select Main, and then make a note of the path to the hard drive. Follow the on-screen instructions to download your selection to the location on your hard drive where the BIOS update is connected to the BIOS version currently installed on -screen instructions. 4. Make a note of...
Maintenance and Service Guide - Page 80
Type support in the taskbar search box, and then select File Explorer. 2. Follow the on-screen instructions. 4. b. You will need this path when you recorded earlier, open the folder that contains the update. 4. Using the hard drive path you are ready to install the update.
Changing the boot order using the f9 prompt
To dynamically choose...
Maintenance and Service Guide - Page 95
... programmed using write-protected. For more information, see Using HP Sure Start (select products only) on -screen instructions to this memory?
to continue. Select the Security menu and scroll down to run from the NIC
vendor.
can take several hours.
iii. Table 11-1 Troubleshooting steps for Disk Sanitizer to the Utilities menu.
DIMM Serial...
Maintenance and Service Guide - Page 96
... of this area.
data to http://www.hp.com/ support.
the public unless a
firmware upgrade is updated. System BIOS code is available on the HP website; A utility must be used
EEPROM
kilobits
configuration is updated via Intel secure firmware update utility.
Only firmware updates digitally signed by an administrator using the Computer Setup (BIOS) or a custom utility...
Maintenance and Service Guide - Page 105
... Diagnostics Windows accessing 78, 79 downloading 79, 80 failure ID code 78 installing 80 using 78
HP Recovery media recovery 76
HP Sure Recover 77 HP Sure Start 86, 92 hub, spare part numbers 30
I
I/O bracket illustrated 24, 26 removal 55 spare part numbers 24, 26, 55
illustrated parts catalog 14
J
jacks audio-out (headphone)/audio-in (microphone...
Maintenance and Service Guide - Page 106
... 25, 27, 50 serviceability, product description 3 setup utility navigating and selecting 71 restoring factory settings 72 sleeve, spare part number 33 slots security cable 5 software, locating 4 solid-state drive illustrated 24 spare part numbers 24 spare part country codes 67 speaker removal 61 spare part number 61 speakers location 11 special keys, using 9 specifications computer 84 display 84...
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