Quick Start Guide
Page 14
... low on or blinking in combination with a single print cartridge, ignore this table. • On: Print cartridge is damaged, missing, or incompatible. Power and Resume lights on Check for diagnosing printing problems. The following locations: • Onscreen user's guide located on the HP Photosmart Pro software CD: See the "Printer lights reference" section. • Diagnostics...
... low on or blinking in combination with a single print cartridge, ignore this table. • On: Print cartridge is damaged, missing, or incompatible. Power and Resume lights on Check for diagnosing printing problems. The following locations: • Onscreen user's guide located on the HP Photosmart Pro software CD: See the "Printer lights reference" section. • Diagnostics...
Quick Start Guide
Page 15
...Problems printing an alignment page Check the printer to verify installation of recent events. The icon on the print cartridge should match the icon on the HP Photosmart Pro software CD). Verify installation preliminaries • Before installing software on a Windows computer, ensure all covers are using... reference." • Power cord and other programs are specifying the correct drive letter. • If the computer cannot recognize the HP Photosmart Pro software CD in the Ready state. Reinstall the printer software • If you need to ensure proper contact. English 12 The ...
...Problems printing an alignment page Check the printer to verify installation of recent events. The icon on the print cartridge should match the icon on the HP Photosmart Pro software CD). Verify installation preliminaries • Before installing software on a Windows computer, ensure all covers are using... reference." • Power cord and other programs are specifying the correct drive letter. • If the computer cannot recognize the HP Photosmart Pro software CD in the Ready state. Reinstall the printer software • If you need to ensure proper contact. English 12 The ...
Quick Start Guide
Page 16
... extent allowed by local law, the remedies provided in this Warranty Statement is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. D. Under such local law, certain disclaimers and limitations of this Warranty Statement...or materials equivalent to new in performance. 10. Local law 1. Hewlett-Packard (HP) warrants to the end-user customer that arise as a result of normal use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any way affected by this...
... extent allowed by local law, the remedies provided in this Warranty Statement is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. D. Under such local law, certain disclaimers and limitations of this Warranty Statement...or materials equivalent to new in performance. 10. Local law 1. Hewlett-Packard (HP) warrants to the end-user customer that arise as a result of normal use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any way affected by this...
User Guide
Page 5
... Special features ...2 Using this guide ...3 Finding other resources for the product 4 2 Getting started Understanding the printer parts and functions 6 Front view (trays, cover, and print cartridge cradle 6 Front view (input tray) ...7 Printer lights ...7 Back view ...8 Configuring the printer (Windows) ...9 Direct connection ...9 Installing printer software and sharing the printer 9 To install the...
... Special features ...2 Using this guide ...3 Finding other resources for the product 4 2 Getting started Understanding the printer parts and functions 6 Front view (trays, cover, and print cartridge cradle 6 Front view (input tray) ...7 Printer lights ...7 Back view ...8 Configuring the printer (Windows) ...9 Direct connection ...9 Installing printer software and sharing the printer 9 To install the...
User Guide
Page 7
... Support 77 myPrintMileage ...77 How Do I...78 Printer Services tab ...80 Using the HP Printer Utility (Macintosh 81 Viewing the HP Printer Utility panels 81 6 Troubleshooting Troubleshooting tips and resources 84 General troubleshooting tips ...85 Printing a demo page ...86 Printing a ...88 A non-recoverable error has occurred 88 Printer is not responding (nothing prints 88 Check printer setup 88 Check the print cartridge initialization 88 Check the printer software installation 88 Check cable connections 88 Check printer setup for network environment 89 Check any personal firewall...
... Support 77 myPrintMileage ...77 How Do I...78 Printer Services tab ...80 Using the HP Printer Utility (Macintosh 81 Viewing the HP Printer Utility panels 81 6 Troubleshooting Troubleshooting tips and resources 84 General troubleshooting tips ...85 Printing a demo page ...86 Printing a ...88 A non-recoverable error has occurred 88 Printer is not responding (nothing prints 88 Check printer setup 88 Check the print cartridge initialization 88 Check the printer software installation 88 Check cable connections 88 Check printer setup for network environment 89 Check any personal firewall...
User Guide
Page 8
...may be in Ink-backup Printing Mode 94 Verify the ink levels of the print cartridges 94 The print cartridges may need to be cleaned 94 Check the paper quality 94 Check the type of ...96 The printer may be in Ink-backup Printing Mode 96 Verify the ink levels of the print cartridges 96 The print cartridges may need to be cleaned 96 Check the media type 96 The print settings may need to ... the print mode 96 You may not be using the best print cartridge for the project 96 Check the paper type setting 97 Check the print cartridges 97 Colors are printed as black and white 97 Check the print ...
...may be in Ink-backup Printing Mode 94 Verify the ink levels of the print cartridges 94 The print cartridges may need to be cleaned 94 Check the paper quality 94 Check the type of ...96 The printer may be in Ink-backup Printing Mode 96 Verify the ink levels of the print cartridges 96 The print cartridges may need to be cleaned 96 Check the media type 96 The print settings may need to ... the print mode 96 You may not be using the best print cartridge for the project 96 Check the paper type setting 97 Check the print cartridges 97 Colors are printed as black and white 97 Check the print ...
User Guide
Page 9
... two-sided printing problems 107 Resolving network printing problems 108 7 Printer lights reference Understanding the printer lights ...110 8 HP supplies and accessories Ordering printing supplies through the Toolbox 116 Accessories ...117 Automatic two-sided printing accessory 117 USB cable ......117 Network interface ...117 Supplies ...118 Print cartridges ...118 Photo papers ...118 Inkjet papers ...119 Transparency films ...119 Specialty papers ...119 Greeting cards ...120 Brochure papers ...120...
... two-sided printing problems 107 Resolving network printing problems 108 7 Printer lights reference Understanding the printer lights ...110 8 HP supplies and accessories Ordering printing supplies through the Toolbox 116 Accessories ...117 Automatic two-sided printing accessory 117 USB cable ......117 Network interface ...117 Supplies ...118 Print cartridges ...118 Photo papers ...118 Inkjet papers ...119 Transparency films ...119 Specialty papers ...119 Greeting cards ...120 Brochure papers ...120...
User Guide
Page 12
...up to 330 x 483 mm (13 x 19 inches) or A3+ borderless. ● Ink backup mode - Print high-quality panoramic photographs with HP media. ● Cancel button - Cancel unwanted print jobs at the touch of your printer. It also provides access to 16 pages on a single...documentation, and online help for solving printer problems. ● Panoramic printing - Special features This printer is equipped with one print cartridge when the other print cartridge runs out of ink. ● Color management - Use the entire page surface when printing photos and cards by using the ...
...up to 330 x 483 mm (13 x 19 inches) or A3+ borderless. ● Ink backup mode - Print high-quality panoramic photographs with HP media. ● Cancel button - Cancel unwanted print jobs at the touch of your printer. It also provides access to 16 pages on a single...documentation, and online help for solving printer problems. ● Panoramic printing - Special features This printer is equipped with one print cartridge when the other print cartridge runs out of ink. ● Color management - Use the entire page surface when printing photos and cards by using the ...
User Guide
Page 13
...statement and other regulatory information, such as print speeds, tray capacity, and system requirements. Explains how to troubleshooting instructions), HP Instant Support, and the myPrintMileage Web site (which enhances the print quality of the Toolbox (such as borderless or photo...- Describes and illustrates printer light combinations, what they indicate, and what action to an external print server. ● Using print cartridges and accessories - Also contains a Declaration of printer usage information). ENWW Using this guide This guide includes the following sections: ●...
...statement and other regulatory information, such as print speeds, tray capacity, and system requirements. Explains how to troubleshooting instructions), HP Instant Support, and the myPrintMileage Web site (which enhances the print quality of the Toolbox (such as borderless or photo...- Describes and illustrates printer light combinations, what they indicate, and what action to an external print server. ● Using print cartridges and accessories - Also contains a Declaration of printer usage information). ENWW Using this guide This guide includes the following sections: ●...
User Guide
Page 14
...- Go to calibrate the printer, clean the print cartridges, print a test page, and find Web site support information. Included as the firmware version and model number. See Using the Toolbox for more information. ● HP Instant Support - Provides an explanation of charge. During...printed guide in the printer driver. Available from the following resources: ● Quick Start Guide - Provides information about print cartridge ink levels and access to printer maintenance services. Finding other resources for the product You can obtain product information and further ...
...- Go to calibrate the printer, clean the print cartridges, print a test page, and find Web site support information. Included as the firmware version and model number. See Using the Toolbox for more information. ● HP Instant Support - Provides an explanation of charge. During...printed guide in the printer driver. Available from the following resources: ● Quick Start Guide - Provides information about print cartridge ink levels and access to printer maintenance services. Finding other resources for the product You can obtain product information and further ...
User Guide
Page 16
Understanding the printer parts and functions Front view (trays, cover, and print cartridge cradle) 6 7 1 Extendable input tray 2 Extendable output tray 3 Front manual feed paper guide 4 Front manual feed slot 5 Top cover 6 Print cartridge latch 7 Print cartridge cradle 6 Chapter 2 Getting started ENWW
Understanding the printer parts and functions Front view (trays, cover, and print cartridge cradle) 6 7 1 Extendable input tray 2 Extendable output tray 3 Front manual feed paper guide 4 Front manual feed slot 5 Top cover 6 Print cartridge latch 7 Print cartridge cradle 6 Chapter 2 Getting started ENWW
User Guide
Page 17
For more information, see Printer lights reference. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 Cancel button ENWW Understanding the printer parts and functions 7 Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer.
For more information, see Printer lights reference. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 Cancel button ENWW Understanding the printer parts and functions 7 Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer.
User Guide
Page 27
3 Using print cartridges and accessories This section contains the following information: ● Using the print cartridges ● Installing the optional automatic two-sided printing accessory (duplex unit) ENWW 17
3 Using print cartridges and accessories This section contains the following information: ● Using the print cartridges ● Installing the optional automatic two-sided printing accessory (duplex unit) ENWW 17
User Guide
Page 28
... the supplies panel. Using the print cartridges Supported print cartridges To print... Full-color photos Insert this print cartridge in the left stall HP Tri-color Insert this print cartridge in the right stall HP Photo Black-and-white photos HP Tri-color HP Gray Photo Text and colored line drawings HP Tri-color HP Black You can obtain a list...
... the supplies panel. Using the print cartridges Supported print cartridges To print... Full-color photos Insert this print cartridge in the left stall HP Tri-color Insert this print cartridge in the right stall HP Photo Black-and-white photos HP Tri-color HP Gray Photo Text and colored line drawings HP Tri-color HP Black You can obtain a list...
User Guide
Page 29
... If you are placing the new print cartridge into its correct position. If you are replacing a print cartridge, grasp the installed print cartridge and slide it out of the printer before removing or installing print cartridges. 2. Be sure the print cartridge carriage is parked at the right-hand ... clear nozzle protective tape by pulling on the pink pull-tab. Turn on the new cartridge. 3. ENWW Using the print cartridges 19 To install or replace a print cartridge 1. CAUTION The print cartridge carriage may be moving into the correct position, verify the symbols on the latch match...
... If you are placing the new print cartridge into its correct position. If you are replacing a print cartridge, grasp the installed print cartridge and slide it out of the printer before removing or installing print cartridges. 2. Be sure the print cartridge carriage is parked at the right-hand ... clear nozzle protective tape by pulling on the pink pull-tab. Turn on the new cartridge. 3. ENWW Using the print cartridges 19 To install or replace a print cartridge 1. CAUTION The print cartridge carriage may be moving into the correct position, verify the symbols on the latch match...
User Guide
Page 30
...higher-quality photo media loaded in the input tray, you can realign the print cartridges. 20 Chapter 3 Using print cartridges and accessories ENWW Aligning the print cartridges The printer automatically aligns print cartridges whenever a new print cartridge is grainy, has stray dots, or jagged edges, you may not align with... the copper contacts facing the printer, and then slide the print cartridge into the cradle. However, if your printout is installed. Close the top cover. Push down on and wait a few seconds for...
...higher-quality photo media loaded in the input tray, you can realign the print cartridges. 20 Chapter 3 Using print cartridges and accessories ENWW Aligning the print cartridges The printer automatically aligns print cartridges whenever a new print cartridge is grainy, has stray dots, or jagged edges, you may not align with... the copper contacts facing the printer, and then slide the print cartridge into the cradle. However, if your printout is installed. Close the top cover. Push down on and wait a few seconds for...
User Guide
Page 31
... the printer driver (see Changing print settings.) 3. Open the HP Printer Utility. Cleaning the print cartridges This section contains a procedure for too long. In addition, if a print cartridge is out of time it . Clean the print cartridges if the printed characters are incomplete, or if dots or lines... is not necessary wastes ink and reduces the life of ink. For Windows You can align the print cartridges from the Toolbox or the printer driver. 1. See Using the HP Printer Utility (Macintosh). 3. In the Configuration Settings area, select Align. 4. For Windows You can clog...
... the printer driver (see Changing print settings.) 3. Open the HP Printer Utility. Cleaning the print cartridges This section contains a procedure for too long. In addition, if a print cartridge is out of time it . Clean the print cartridges if the printed characters are incomplete, or if dots or lines... is not necessary wastes ink and reduces the life of ink. For Windows You can align the print cartridges from the Toolbox or the printer driver. 1. See Using the HP Printer Utility (Macintosh). 3. In the Configuration Settings area, select Align. 4. For Windows You can clog...
User Guide
Page 32
...4. For Macintosh 1. Open the HP Printer Utility. 3. Storing the print cartridges When a cartridge is removed from the print cartridge, do not attempt to install the print cartridge in their sealed packages until they are stored with the photo print cartridges. Load plain paper into the ...printout, repeat this cleaning process. 6. Maintaining the print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● Keep all print cartridges in the printer. Dropping the print cartridge may damage it is out of ink and should be...
...4. For Macintosh 1. Open the HP Printer Utility. 3. Storing the print cartridges When a cartridge is removed from the print cartridge, do not attempt to install the print cartridge in their sealed packages until they are stored with the photo print cartridges. Load plain paper into the ...printout, repeat this cleaning process. 6. Maintaining the print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● Keep all print cartridges in the printer. Dropping the print cartridge may damage it is out of ink and should be...
User Guide
Page 33
... and snap it , you can still print with a single print cartridge NOTE To place the printer in the Print Cartridge Protector 1. To store the print cartridge in Ink-backup Printing Mode, remove the empty cartridge. To remove the print cartridge from the protector, press down and back on the tab inside the... protector to release the print cartridge, and then remove the print cartridge. Cartridge used Tri-color Photo Black Gray photo Output Color and very dark purple (not true black) Grayscale for color segments and black ...
... and snap it , you can still print with a single print cartridge NOTE To place the printer in the Print Cartridge Protector 1. To store the print cartridge in Ink-backup Printing Mode, remove the empty cartridge. To remove the print cartridge from the protector, press down and back on the tab inside the... protector to release the print cartridge, and then remove the print cartridge. Cartridge used Tri-color Photo Black Gray photo Output Color and very dark purple (not true black) Grayscale for color segments and black ...
User Guide
Page 34
.... Click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Macintosh): In the Configuration Settings area, select Color Calibration. For borderless printing, the tri-color print cartridge must be installed. NOTE To calibrate color, both print cartridges. NOTE Printing from one print cartridge, rather than two, may be slower and the print...
.... Click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Macintosh): In the Configuration Settings area, select Color Calibration. For borderless printing, the tri-color print cartridge must be installed. NOTE To calibrate color, both print cartridges. NOTE Printing from one print cartridge, rather than two, may be slower and the print...