Setup Poster
Page 1
Start Here HP Photosmart D7500 series 1 Do not connect the USB cable until prompted in the ...load paper. Lower the output tray and touch OK. 7 Load photo paper a. Installation CD Power Cable Basics Guide Color Cartridges Printhead 4 X 6 photo paper* Printable CD * USB Cable * *May be included *Q8440-90030* *Q8440-90030* Q8440-90030 b.... Press to snap it is fully closed. Hold the printhead upright, as shown. 5b Install the ink cartridges 6 Load paper IMPORTANT: You must complete step 5a before installing ink ...
Start Here HP Photosmart D7500 series 1 Do not connect the USB cable until prompted in the ...load paper. Lower the output tray and touch OK. 7 Load photo paper a. Installation CD Power Cable Basics Guide Color Cartridges Printhead 4 X 6 photo paper* Printable CD * USB Cable * *May be included *Q8440-90030* *Q8440-90030* Q8440-90030 b.... Press to snap it is fully closed. Hold the printhead upright, as shown. 5b Install the ink cartridges 6 Load paper IMPORTANT: You must complete step 5a before installing ink ...
Basic Guide
Page 5
English Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Print directly onto a CD/DVD...7 Avoid paper jams...9 Print a photo on photo paper...10 Replace ... support Uninstall and reinstall the software 14 Setup troubleshooting...15 Clear paper jams...17 CD/DVD print troubleshooting 17 Information on ink cartridges and the printhead 21 Support process...21 3 Technical information System requirements...22 Product specifications...22 Regulatory notices...22 Warranty...23 1
English Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Print directly onto a CD/DVD...7 Avoid paper jams...9 Print a photo on photo paper...10 Replace ... support Uninstall and reinstall the software 14 Setup troubleshooting...15 Clear paper jams...17 CD/DVD print troubleshooting 17 Information on ink cartridges and the printhead 21 Support process...21 3 Technical information System requirements...22 Product specifications...22 Regulatory notices...22 Warranty...23 1
Basic Guide
Page 15
... result in the Start Here guide for an extended period of the shopping links on the page. If you have replacement ink cartridges for the HP Photosmart, to order cartridges, go to both the product and the ink cartridge. If prompted, choose your product, and then click one of time. CAUTION: ...first time, make sure you need to the center of the product. Do not leave the ink cartridge outside of the product for installing the printhead and the ink cartridges. Open the ink cartridge door by lifting from the slot. Touch Print or press Print Photos. This can touch Add more...
... result in the Start Here guide for an extended period of the shopping links on the page. If you have replacement ink cartridges for the HP Photosmart, to order cartridges, go to both the product and the ink cartridge. If prompted, choose your product, and then click one of time. CAUTION: ...first time, make sure you need to the center of the product. Do not leave the ink cartridge outside of the product for installing the printhead and the ink cartridges. Open the ink cartridge door by lifting from the slot. Touch Print or press Print Photos. This can touch Add more...
Basic Guide
Page 25
... country/region, and language. It is available to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Support process 21 Call HP support. Also, make sure you leave the ink cartridges installed. If you notice a significant decrease in the original sealed ... power cord. Support options and availability vary by turning off the product, the printhead assembly might not return to the correct position. • Store ink cartridges at www.hp.com/support. Visit the HP online support Web site at room temperature (15.6°-26.6° C or...
... country/region, and language. It is available to all ink cartridges in print quality. • Do not clean the printhead unnecessarily. Support process 21 Call HP support. Also, make sure you leave the ink cartridges installed. If you notice a significant decrease in the original sealed ... power cord. Support options and availability vary by turning off the product, the printhead assembly might not return to the correct position. • Store ink cartridges at www.hp.com/support. Visit the HP online support Web site at room temperature (15.6°-26.6° C or...
User Guide
Page 5
... photo 71 Adjust the brightness of your photos 71 Apply special color effects to your photos 72 9 Maintain the HP Photosmart Work with ink cartridges...73 Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges 75 Remove ink from your skin and clothing 78...
... photo 71 Adjust the brightness of your photos 71 Apply special color effects to your photos 72 9 Maintain the HP Photosmart Work with ink cartridges...73 Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges 75 Remove ink from your skin and clothing 78...
User Guide
Page 7
... messages...162 Power and connection messages 167 Ink cartridge and printhead messages 170 12 HP warranty and support Warranty...215 Ink cartridge warranty information 215 Support process...216 Before you call HP support...216 HP support by phone...217 Phone support period...217 Placing a... support period 217 Additional warranty options...217 HP Quick Exchange Service (Japan 218 HP Korea customer support 218 Prepare the product for shipment 219 Secure the ink system...219 Remove the control panel faceplate 219 Pack the HP Photosmart...220 13 Technical information Specifications...221 4
... messages...162 Power and connection messages 167 Ink cartridge and printhead messages 170 12 HP warranty and support Warranty...215 Ink cartridge warranty information 215 Support process...216 Before you call HP support...216 HP support by phone...217 Phone support period...217 Placing a... support period 217 Additional warranty options...217 HP Quick Exchange Service (Japan 218 HP Korea customer support 218 Prepare the product for shipment 219 Secure the ink system...219 Remove the control panel faceplate 219 Pack the HP Photosmart...220 13 Technical information Specifications...221 4
User Guide
Page 16
.... Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP Photosmart overview section provides general information about the main features of the HP Photosmart. • The Troubleshooting section provides information about setting up the HP Photosmart, including printhead installation, ink cartridge insertion, paper loading, and software installation. section provides links so you...
.... Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP Photosmart overview section provides general information about the main features of the HP Photosmart. • The Troubleshooting section provides information about setting up the HP Photosmart, including printhead installation, ink cartridge insertion, paper loading, and software installation. section provides links so you...
User Guide
Page 76
... intended for first time installation. • If you need to replace ink cartridges, clean the printhead assembly, or align the printer from the HP Photosmart, you will also need to replace an ink cartridge, wait until you follow the instructions in ...the printhead The following topics: • Work with ink cartridges • Print a printer status report • Print and evaluate a print quality report • Clean the HP Photosmart • Turn off the HP Photosmart Work with ink cartridges 73 Maintain the HP Photosmart 9 Maintain the HP Photosmart The HP Photosmart requires...
... intended for first time installation. • If you need to replace ink cartridges, clean the printhead assembly, or align the printer from the HP Photosmart, you will also need to replace an ink cartridge, wait until you follow the instructions in ...the printhead The following topics: • Work with ink cartridges • Print a printer status report • Print and evaluate a print quality report • Clean the HP Photosmart • Turn off the HP Photosmart Work with ink cartridges 73 Maintain the HP Photosmart 9 Maintain the HP Photosmart The HP Photosmart requires...
User Guide
Page 77
Maintain the HP Photosmart Chapter 9 • Turn off the HP Photosmart by pressing the On button. If you improperly turn off a power strip. This wastes ink and shortens the life of ink remaining in the ink cartridges. it is left in printhead servicing, which prepares the product and ...the correct position causing problems with crumpled newspaper to prevent the print carriage from occurring to determine how soon you turn off the HP Photosmart, the print carriage might not return to replace an ink cartridge. Dropping, jarring, or rough handling during transportation. ◦...
Maintain the HP Photosmart Chapter 9 • Turn off the HP Photosmart by pressing the On button. If you improperly turn off a power strip. This wastes ink and shortens the life of ink remaining in the ink cartridges. it is left in printhead servicing, which prepares the product and ...the correct position causing problems with crumpled newspaper to prevent the print carriage from occurring to determine how soon you turn off the HP Photosmart, the print carriage might not return to replace an ink cartridge. Dropping, jarring, or rough handling during transportation. ◦...
User Guide
Page 78
NOTE: You can result in damage to www.hp.com/buy/supplies. The estimated ink levels for installing the printhead and the ink cartridges. If prompted, choose your country/region, follow the instructions in English only. Touch Display Ink Gauge....all cartridges installed. To check the ink levels from the Print Properties dialog box. Touch Tools. 3. Maintain the HP Photosmart To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to replace ink cartridges. This can also open the Printer Toolbox from the control...
NOTE: You can result in damage to www.hp.com/buy/supplies. The estimated ink levels for installing the printhead and the ink cartridges. If prompted, choose your country/region, follow the instructions in English only. Touch Display Ink Gauge....all cartridges installed. To check the ink levels from the Print Properties dialog box. Touch Tools. 3. Maintain the HP Photosmart To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to replace ink cartridges. This can also open the Printer Toolbox from the control...
User Guide
Page 81
Wash the fabric in cold water and use sudsy ammonia. Close the ink cartridge door. Maintain the HP Photosmart Related topics "Shop for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot ...the ink cartridge into the fabric. Advanced printhead maintenance If you are experiencing problems with printing, you might have a problem with an abrasive soap. Warm or hot water can waste ink and shorten the life of the cartridges. 78 Maintain the HP Photosmart You should perform the procedures in cold water...
Wash the fabric in cold water and use sudsy ammonia. Close the ink cartridge door. Maintain the HP Photosmart Related topics "Shop for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot ...the ink cartridge into the fabric. Advanced printhead maintenance If you are experiencing problems with printing, you might have a problem with an abrasive soap. Warm or hot water can waste ink and shorten the life of the cartridges. 78 Maintain the HP Photosmart You should perform the procedures in cold water...
User Guide
Page 82
If you receive an error message about two minutes, uses one or more information. To clean the printhead from the HP Photosmart Software 1. The product cleans the printhead. In the HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then ...uses an increasing amount of cleaning. This section contains the following topics: • Clean the printhead • Align the printer Clean the printhead If your printed output is poor. Maintain the HP Photosmart 2. Load letter, A4, or legal unused plain white paper into the main input tray....
If you receive an error message about two minutes, uses one or more information. To clean the printhead from the HP Photosmart Software 1. The product cleans the printhead. In the HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then ...uses an increasing amount of cleaning. This section contains the following topics: • Clean the printhead • Align the printer Clean the printhead If your printed output is poor. Maintain the HP Photosmart 2. Load letter, A4, or legal unused plain white paper into the main input tray....
User Guide
Page 83
... with the printing system in the HP Photosmart. Maintain the HP Photosmart 2. This report provides useful information on page 80 Print and evaluate a print quality report Print quality issues can print a print quality report to help diagnose the problem. The product prints a status report. The product aligns the printhead. Load letter or A4 unused plain...
... with the printing system in the HP Photosmart. Maintain the HP Photosmart 2. This report provides useful information on page 80 Print and evaluate a print quality report Print quality issues can print a print quality report to help diagnose the problem. The product prints a status report. The product aligns the printhead. Load letter or A4 unused plain...
User Guide
Page 84
...the text is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. Touch the Setup icon. Figure 9-2 Sample text area - streaks or smears Print and evaluate a print quality report 81 Maintain the HP Photosmart 3. The type should be sharp and clear. uneven ... quality issues. expected result • If the type is not legible, you can check the estimated ink levels from the control panel or HP Photosmart Software. Figure 9-3 Sample text area - To print a print quality report 1. Check the ink levels shown on the page. Touch Tools....
...the text is uneven, streaked, or smeared, clean the printhead, and then print this diagnostic page again. Touch the Setup icon. Figure 9-2 Sample text area - streaks or smears Print and evaluate a print quality report 81 Maintain the HP Photosmart 3. The type should be sharp and clear. uneven ... quality issues. expected result • If the type is not legible, you can check the estimated ink levels from the control panel or HP Photosmart Software. Figure 9-3 Sample text area - To print a print quality report 1. Check the ink levels shown on the page. Touch Tools....
User Guide
Page 85
Figure 9-6 Sample demonstration picture - Figure 9-5 Sample demonstration picture - blurry Maintain the HP Photosmart 82 Maintain the HP Photosmart expected result • If the picture is blurry or streaked, clean the printhead, align the printer, and then print this diagnostic page again. Chapter 9 3. The picture should be sharp and clear. Look at the demonstration picture, on the left side of the page below the large text.
Figure 9-6 Sample demonstration picture - Figure 9-5 Sample demonstration picture - blurry Maintain the HP Photosmart 82 Maintain the HP Photosmart expected result • If the picture is blurry or streaked, clean the printhead, align the printer, and then print this diagnostic page again. Chapter 9 3. The picture should be sharp and clear. Look at the demonstration picture, on the left side of the page below the large text.
User Guide
Page 86
...with no blurriness or area of mixed color. smeared or scraped NOTE: If you still encounter this issue after inserting clean, wrinkle-free paper, contact HP support for service. • If the picture has a smear or scrape, check to see if the paper is wrinkled. Figure 9-9 Adjacent color ... the large text. Figure 9-8 Sample demonstration picture - expected result Print and evaluate a print quality report 83 streaks NOTE: If cleaning the printhead and aligning the printer do not solve this diagnostic page again. Maintain the HP Photosmart Figure 9-7 Sample demonstration picture -
...with no blurriness or area of mixed color. smeared or scraped NOTE: If you still encounter this issue after inserting clean, wrinkle-free paper, contact HP support for service. • If the picture has a smear or scrape, check to see if the paper is wrinkled. Figure 9-9 Adjacent color ... the large text. Figure 9-8 Sample demonstration picture - expected result Print and evaluate a print quality report 83 streaks NOTE: If cleaning the printhead and aligning the printer do not solve this diagnostic page again. Maintain the HP Photosmart Figure 9-7 Sample demonstration picture -
User Guide
Page 87
... is blurry, fuzzy, or the color seems mixed, clean the printhead, and then print this diagnostic page again. white streaks (blue bar) and uneven color (top bar) 84 Maintain the HP Photosmart Maintain the HP Photosmart Chapter 9 If the division between the colors is different from the... name (for instance, if the block labeled 'green' looks blue), clean the printhead, and then print this diagnostic page again. expected result...
... is blurry, fuzzy, or the color seems mixed, clean the printhead, and then print this diagnostic page again. white streaks (blue bar) and uneven color (top bar) 84 Maintain the HP Photosmart Maintain the HP Photosmart Chapter 9 If the division between the colors is different from the... name (for instance, if the block labeled 'green' looks blue), clean the printhead, and then print this diagnostic page again. expected result...
User Guide
Page 88
... off before you must properly shut it down by using the On button located on page 102 Clean the HP Photosmart Use a soft cloth or slightly moistened sponge to the exterior of the HP Photosmart, do not see any defects on the other things you can check: • Check the paper. ...; "Align the printer" on page 80 • "Clean the printhead" on page 79 • "Print quality troubleshooting" on the product. Turn off the HP Photosmart To avoid damaging the product, you unplug the power cord or turn off the HP Photosmart 85 The problem might not appear on the print quality report, then...
... off before you must properly shut it down by using the On button located on page 102 Clean the HP Photosmart Use a soft cloth or slightly moistened sponge to the exterior of the HP Photosmart, do not see any defects on the other things you can check: • Check the paper. ...; "Align the printer" on page 80 • "Clean the printhead" on page 79 • "Print quality troubleshooting" on the product. Turn off the HP Photosmart To avoid damaging the product, you unplug the power cord or turn off the HP Photosmart 85 The problem might not appear on the print quality report, then...
User Guide
Page 105
...but print out differently, or magenta was replaced with cyan in your graphic or photo look different than what you are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray; the entire stack of paper in the input ...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support 102 Troubleshooting Troubleshooting Try the following print quality problems, try the solutions in a storage book to prevent bleeding over time from the ...
...but print out differently, or magenta was replaced with cyan in your graphic or photo look different than what you are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray; the entire stack of paper in the input ...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support 102 Troubleshooting Troubleshooting Try the following print quality problems, try the solutions in a storage book to prevent bleeding over time from the ...
User Guide
Page 106
... is appropriate for the product. Genuine HP ink cartridges are designed and tested with HP printers to help you are ready to print, remove only the paper you want to the printhead during printing, the ink might be covered under warranty. NOTE: HP cannot guarantee the quality or reliability of... using genuine HP ink cartridges Solution: Check to the plastic bag. For example, if you easily ...
... is appropriate for the product. Genuine HP ink cartridges are designed and tested with HP printers to help you are ready to print, remove only the paper you want to the printhead during printing, the ink might be covered under warranty. NOTE: HP cannot guarantee the quality or reliability of... using genuine HP ink cartridges Solution: Check to the plastic bag. For example, if you easily ...