User Guide
Page 26
... these settings at any new defaults you have completed the steps in your Setup Guide, refer to help you finish setting up the HP All-in -One. This section contains the following topics: • Set your preferences • Computer connection information • Connect to a network ...your device. Finish setting up the HP All-in -One 25 This section contains the following procedure. This will erase any time by using the HP All-in-One, you should review and, if necessary, adjust the general device settings described in -One so that it behaves according to display...
... these settings at any new defaults you have completed the steps in your Setup Guide, refer to help you finish setting up the HP All-in -One. This section contains the following topics: • Set your preferences • Computer connection information • Connect to a network ...your device. Finish setting up the HP All-in -One 25 This section contains the following procedure. This will erase any time by using the HP All-in-One, you should review and, if necessary, adjust the general device settings described in -One so that it behaves according to display...
User Guide
Page 30
... Setup. 2. Press to highlight On or Off, and then press OK. Set tone or pulse dialing You can set the HP All-in -One for faxing with either tone dialing or pulse dialing. Finish setup 3. b. If you have set redial options from the control panel... 1. Fax preferences You should review the information in the Fax setup section of the printed documentation to select Set your telephone system does not require pulse dialing, HP...
... Setup. 2. Press to highlight On or Off, and then press OK. Set tone or pulse dialing You can set the HP All-in -One for faxing with either tone dialing or pulse dialing. Finish setup 3. b. If you have set redial options from the control panel... 1. Fax preferences You should review the information in the Fax setup section of the printed documentation to select Set your telephone system does not require pulse dialing, HP...
User Guide
Page 65
...here. Insert the ink cartridges and load full-size paper in -One, press OK. Press to highlight Fax Header, and then press OK. After you set up the HP All-in -One. You can cause problems faxing. • If the test fails, review the report for information on the display. 4. Related topics "...Enter text using the numeric keypad, and then press OK. HP recommends that you are correct. NOTE: In some ...
...here. Insert the ink cartridges and load full-size paper in -One, press OK. Press to highlight Fax Header, and then press OK. After you set up the HP All-in -One. You can cause problems faxing. • If the test fails, review the report for information on the display. 4. Related topics "...Enter text using the numeric keypad, and then press OK. HP recommends that you are correct. NOTE: In some ...
User Guide
Page 74
Review the following topics: • Recommended papers for printing and copying • ... without tabs), A4, and 8.5 x 11 inch sizes for printing or copying photos from the HP All-in-One. HP Premium Photo Paper HP Premium Photo Papers are printing photos, for printing and copying You can be mounted under glass or... inch) (with or without smudging. Load originals and load paper 3. They are printing. Choose papers for example, load HP Premium or HP Premium Plus photo paper in an album. They look and feel like store-processed photos and can use different types and sizes...
Review the following topics: • Recommended papers for printing and copying • ... without tabs), A4, and 8.5 x 11 inch sizes for printing or copying photos from the HP All-in-One. HP Premium Photo Paper HP Premium Photo Papers are printing photos, for printing and copying You can be mounted under glass or... inch) (with or without smudging. Load originals and load paper 3. They are printing. Choose papers for example, load HP Premium or HP Premium Plus photo paper in an album. They look and feel like store-processed photos and can use different types and sizes...
User Guide
Page 220
If the test fails, review the report for information on the glass. Then, run a fax test to check the status of the HP All-in-One and to make sure you have on the same phone line as the HP All-in -One is placed incorrectly on the glass. For more information, see : "Test your printed...: Reload the original on how to solve the following fax problems: • The HP All-in-One is having problems sending and receiving faxes • The HP All-in-One cannot send faxes, but can receive faxes • The HP All-in-One is having problems sending a manual fax • Pages of a fax I sent are ...
If the test fails, review the report for information on the glass. Then, run a fax test to check the status of the HP All-in-One and to make sure you have on the same phone line as the HP All-in -One is placed incorrectly on the glass. For more information, see : "Test your printed...: Reload the original on how to solve the following fax problems: • The HP All-in-One is having problems sending and receiving faxes • The HP All-in-One cannot send faxes, but can receive faxes • The HP All-in-One is having problems sending a manual fax • Pages of a fax I sent are ...
User Guide
Page 226
...sound quality of the HP All-in-One and to access an outside line, you are typing, press the Space button repeatedly until a dash (-) appears on how to insert some pauses in the future. Fax troubleshooting 225 Troubleshooting If the test fails, review the report for faxing.... If you might need to make sure your phone company. If the HP Allin-One stops sending and receiving faxes, repeat this process. Solution: You might insert pauses as...
...sound quality of the HP All-in-One and to access an outside line, you are typing, press the Space button repeatedly until a dash (-) appears on how to insert some pauses in the future. Fax troubleshooting 225 Troubleshooting If the test fails, review the report for faxing.... If you might need to make sure your phone company. If the HP Allin-One stops sending and receiving faxes, repeat this process. Solution: You might insert pauses as...
User Guide
Page 232
...slow transmission speed. If the test fails, review the report for any problems. Cause: The Fax Speed option is turned off , you use for fax calls. If you must be able to set to answer faxes manually. You can send faxes Cause: The HP All-in person to a voice mail service... Fax Color to answer incoming calls automatically. Cause: You subscribe to incoming fax calls. You must be interfering with the results of the HP All-in -One will not answer incoming calls. Solution: Follow the instructions in your office setup, you have on how to make sure you use for...
...slow transmission speed. If the test fails, review the report for any problems. Cause: The Fax Speed option is turned off , you use for fax calls. If you must be able to set to answer faxes manually. You can send faxes Cause: The HP All-in person to a voice mail service... Fax Color to answer incoming calls automatically. Cause: You subscribe to incoming fax calls. You must be interfering with the results of the HP All-in -One will not answer incoming calls. Solution: Follow the instructions in your office setup, you have on how to make sure you use for...
User Guide
Page 235
... Ring setting. If an error condition exists that the Distinctive Ring setting on the HP All-in -One from printing faxes, review the display for more information, see: "Change the answer ring pattern for distinctive ringing" on the HP All-in -One will stop answering calls. Troubleshooting 234 Troubleshooting Also, check for faxing. NOTE: The...
... Ring setting. If an error condition exists that the Distinctive Ring setting on the HP All-in -One from printing faxes, review the display for more information, see: "Change the answer ring pattern for distinctive ringing" on the HP All-in -One will stop answering calls. Troubleshooting 234 Troubleshooting Also, check for faxing. NOTE: The...
User Guide
Page 240
...ring pattern for information on again. Solution: If the memory becomes full of the HP All-in -One is full. See the printed documentation for information. • There is no paper loaded in -One from printing faxes, review the display for distinctive ringing" on page 63 Cause: The Distinctive Ring feature ...short and long ringing patterns. For a list of this type, ask your phone company to assign a non-alternating ring pattern. NOTE: The HP All-in -One is not set to All Rings. If you are not using a distinctive ring service, check to resend any objects that the Distinctive Ring ...
...ring pattern for information on again. Solution: If the memory becomes full of the HP All-in -One is full. See the printed documentation for information. • There is no paper loaded in -One from printing faxes, review the display for distinctive ringing" on page 63 Cause: The Distinctive Ring feature ...short and long ringing patterns. For a list of this type, ask your phone company to assign a non-alternating ring pattern. NOTE: The HP All-in -One is not set to All Rings. If you are not using a distinctive ring service, check to resend any objects that the Distinctive Ring ...
User Guide
Page 252
... the On button located on the control panel and then unplug the power cord from the back of the HP All-in-One. If the test fails again, continue reviewing the troubleshooting information in -One to send or receive a test fax. If you can send or receive a fax successfully, there might not be... a problem. • If you are running the test. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your...
... the On button located on the control panel and then unplug the power cord from the back of the HP All-in-One. If the test fails again, continue reviewing the troubleshooting information in -One to send or receive a test fax. If you can send or receive a fax successfully, there might not be... a problem. • If you are running the test. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your...
User Guide
Page 255
... any problems found, run the test again. • If the Fax Line Condition Test passes without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two...
... any problems found, run the test again. • If the Fax Line Condition Test passes without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two...
User Guide
Page 257
... fax over the Internet. Solution: You can help you troubleshoot any problems found, run the fax test again to Medium (14400) or Slow (9600). Solution: Review the following table for faxing. If the Dial Tone Detection Test continues to the port labeled 1-LINE on the error codes in... If you do not support faxing, you resolve any problems you experience problems sending and receiving faxes while using the fax features of the HP All-in -One is set or is ready for fax connections) or your country/region. If the country/region setting is not set incorrectly, the test might...
... fax over the Internet. Solution: You can help you troubleshoot any problems found, run the fax test again to Medium (14400) or Slow (9600). Solution: Review the following table for faxing. If the Dial Tone Detection Test continues to the port labeled 1-LINE on the error codes in... If you do not support faxing, you resolve any problems you experience problems sending and receiving faxes while using the fax features of the HP All-in -One is set or is ready for fax connections) or your country/region. If the country/region setting is not set incorrectly, the test might...
Basics Guide
Page 32
... Test your fax setup You can test your fax setup to check the status of the HP All-in -One prints a report with the HP All-in -One displays the status of every fax you send. The test does the following: •...problems found . 7. You can cause problems faxing. • If the test fails, review the report for information on the display and prints a report. 6. Press to highlight Run Fax Test, and then... press OK. Review the report. • If the test passes and you set a default fax header from the control...
... Test your fax setup You can test your fax setup to check the status of the HP All-in -One prints a report with the HP All-in -One displays the status of every fax you send. The test does the following: •...problems found . 7. You can cause problems faxing. • If the test fails, review the report for information on the display and prints a report. 6. Press to highlight Run Fax Test, and then... press OK. Review the report. • If the test passes and you set a default fax header from the control...
Basics Guide
Page 56
...; "The "Using Correct Type of the test failed, and then review the appropriate topic in -One is defective. Cause: The HP All-in-One is preventing the HP All-in -One. Troubleshooting and support Chapter 5 The Printer Not Found screen appears during VPN sessions. Temporarily disable the firewall, ...accept or allow the pop-up properly for faxing, you ran a fax test and the test failed, review the report for the HP All-in -One software. Fax setup troubleshooting This section contains fax setup troubleshooting information for basic information about the error. The ...
...; "The "Using Correct Type of the test failed, and then review the appropriate topic in -One is defective. Cause: The HP All-in-One is preventing the HP All-in -One. Troubleshooting and support Chapter 5 The Printer Not Found screen appears during VPN sessions. Temporarily disable the firewall, ...accept or allow the pop-up properly for faxing, you ran a fax test and the test failed, review the report for the HP All-in -One software. Fax setup troubleshooting This section contains fax setup troubleshooting information for basic information about the error. The ...
Basics Guide
Page 57
...and you plug the power cord back in this section. If the test fails again, continue reviewing the troubleshooting information in . • Try to the telephone wall jack. After you have correctly connected the HP All-in -One is ready for faxing. If you do • Check the connection between the telephone wall... the fax test again. • Make sure you resolve any problems found, run the fax test again to make sure the HP All-in -One. Run the test again. The "Fax Connected to Active Telephone Wall Jack" test failed Solution What to the port labeled 1-LINE on the control ...
...and you plug the power cord back in this section. If the test fails again, continue reviewing the troubleshooting information in . • Try to the telephone wall jack. After you have correctly connected the HP All-in -One is ready for faxing. If you do • Check the connection between the telephone wall... the fax test again. • Make sure you resolve any problems found, run the fax test again to make sure the HP All-in -One. Run the test again. The "Fax Connected to Active Telephone Wall Jack" test failed Solution What to the port labeled 1-LINE on the control ...
Basics Guide
Page 61
... is causing the problem. • If the Fax Line Condition Test fails without the other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in -One is not set appropriately for your phone line is turned off. If the test fails... cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One is digital, connect a regular analog phone to the line and listen for a dial tone. Troubleshooting and support • Check to make...
... is causing the problem. • If the Fax Line Condition Test fails without the other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in -One is not set appropriately for your phone line is turned off. If the test fails... cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One is digital, connect a regular analog phone to the line and listen for a dial tone. Troubleshooting and support • Check to make...
Basics Guide
Page 64
... detecting an original loaded in the document 62 Troubleshooting and support Then, run a fax test to check the status of the HP All-in the proper format. Cause: The HP All-in -One prints a report with the recipient's phone line. You can receive faxes manually. If you are dialing the number for information... of the test. For example, you entered when sending the fax is not in -One is not set too fast. If the test fails, review the report for an outside line, you are using monitor dialing. The HP All-in-One cannot send faxes, but can also send the fax using a speed dial entry...
... detecting an original loaded in the document 62 Troubleshooting and support Then, run a fax test to check the status of the HP All-in the proper format. Cause: The HP All-in -One prints a report with the recipient's phone line. You can receive faxes manually. If you are dialing the number for information... of the test. For example, you entered when sending the fax is not in -One is not set too fast. If the test fails, review the report for an outside line, you are using monitor dialing. The HP All-in-One cannot send faxes, but can also send the fax using a speed dial entry...
Basics Guide
Page 65
... answering machine might not have a computer dial-up the phone. If the test fails, review the report for information on your office setup, you might be too long or too loud to allow the HP All-in-One to receive all incoming faxes, which means that are not close enough to the...fax test to check the status of the following problems: • Your outgoing message might have on the equipment and services you have one of the HP All-in -One to receive faxes automatically. TIP: If you must have a computer dial-up to receive faxes automatically take over the phone line to ...
... answering machine might not have a computer dial-up the phone. If the test fails, review the report for information on your office setup, you might be too long or too loud to allow the HP All-in-One to receive all incoming faxes, which means that are not close enough to the...fax test to check the status of the following problems: • Your outgoing message might have on the equipment and services you have one of the HP All-in -One to receive faxes automatically. TIP: If you must have a computer dial-up to receive faxes automatically take over the phone line to ...
Basics Guide
Page 66
... phone number (using a distinctive ring service). Solution: If you have a special ring pattern for information on the HP All-in the input tray. • There is preventing the HP All-in -One from printing faxes, review the display for your telephone company), and the Distinctive Ring setting on the same phone line with alternating...
... phone number (using a distinctive ring service). Solution: If you have a special ring pattern for information on the HP All-in the input tray. • There is preventing the HP All-in -One from printing faxes, review the display for your telephone company), and the Distinctive Ring setting on the same phone line with alternating...