Basic Guide
Page 15
... or you know the HP product is the easiest approach to highlight Wireless Setup Wizard, and then press OK. This is on the local subnet, add incoming UDP port 427 to the "trusted" list. If this occurs, check that are in queue or printer goes offline • Scan communication ...errors or scanner busy messages • Unable to see printer status on the local subnet (sometimes called the "scope" or "zone"). Install the software for an option...
... or you know the HP product is the easiest approach to highlight Wireless Setup Wizard, and then press OK. This is on the local subnet, add incoming UDP port 427 to the "trusted" list. If this occurs, check that are in queue or printer goes offline • Scan communication ...errors or scanner busy messages • Unable to see printer status on the local subnet (sometimes called the "scope" or "zone"). Install the software for an option...
Basic Guide
Page 34
... product is the network address assigned to the product by accessing the HP Photosmart C6300 Allin-One series home page. (The home page is paused or offline, preventing you from your firewall settings to allow the computer and HP Photosmart C6300 All-in -One series (for printing or scanning). Troubleshooting and support 32 Troubleshooting and support You will need...
... product is the network address assigned to the product by accessing the HP Photosmart C6300 Allin-One series home page. (The home page is paused or offline, preventing you from your firewall settings to allow the computer and HP Photosmart C6300 All-in -One series (for printing or scanning). Troubleshooting and support 32 Troubleshooting and support You will need...
Basic Guide
Page 35
...as you still cannot use your product over the network, your firewall might be a problem with HP products" on your network or the router manufacturer for additional troubleshooting help . Do one of the following , depending on page 13. Double-click Services and Applications, and then select... more information see "Configure your firewall to work , there might need to work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume...
...as you still cannot use your product over the network, your firewall might be a problem with HP products" on your network or the router manufacturer for additional troubleshooting help . Do one of the following , depending on page 13. Double-click Services and Applications, and then select... more information see "Configure your firewall to work , there might need to work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume...
User Guide
Page 46
...network configuration page. Active connection type Network mode of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in -One is connected to the network. NOTE: If you call HP Support, depending on the problem, you try to the ...Embedded Web Server parameters. You must enter the password to make changes to your computer can also work with any HP All-in -One is no ...
...network configuration page. Active connection type Network mode of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in -One is connected to the network. NOTE: If you call HP Support, depending on the problem, you try to the ...Embedded Web Server parameters. You must enter the password to make changes to your computer can also work with any HP All-in -One is no ...
User Guide
Page 183
... status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. If the print job remains in the queue, try one or both of the printer driver had a paper jam. Some documents take a long time to the product. •...the paper jam and remove any messages. Chapter 14 Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue after you sent a print job to the product, check the product display to either offline or stop printing. Cause: The status of the following: • Disconnect...
... status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. If the print job remains in the queue, try one or both of the printer driver had a paper jam. Some documents take a long time to the product. •...the paper jam and remove any messages. Chapter 14 Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue after you sent a print job to the product, check the product display to either offline or stop printing. Cause: The status of the following: • Disconnect...
User Guide
Page 186
Make sure the power cord is performing another task such as the default printer to either offline or stop printing. If this did not solve the issue, try the next solution. Solution 5: Wait until the product completes the current task. If it ... when you have changed . Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of the printer driver had changed to ensure that the printer is turned off . Press the On button to the product and plugged into a power...
Make sure the power cord is performing another task such as the default printer to either offline or stop printing. If this did not solve the issue, try the next solution. Solution 5: Wait until the product completes the current task. If it ... when you have changed . Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of the printer driver had changed to ensure that the printer is turned off . Press the On button to the product and plugged into a power...
User Guide
Page 227
... Report, and then press OK. See the Start Here guide that the product is set as the default printer • Solution 5: Check if the printer is resolved. • Solution 1: Print a printer status report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable...into the input tray. 2. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether ...
... Report, and then press OK. See the Start Here guide that the product is set as the default printer • Solution 5: Check if the printer is resolved. • Solution 1: Print a printer status report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable...into the input tray. 2. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether ...
User Guide
Page 230
...product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. ... confirm. 4. If you made any changes, try printing again after the computer has restarted. 5. On the Printer menu, make sure the product is paused or offline Solution: Check to make sure there are still documents in the queue, restart the computer and try to open...
...product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. ... confirm. 4. If you made any changes, try printing again after the computer has restarted. 5. On the Printer menu, make sure the product is paused or offline Solution: Check to make sure there are still documents in the queue, restart the computer and try to open...