HP Photosmart C6300 Support Question
HP Photosmart C6300 Support Question
Find answers below for this question about HP Photosmart C6300 - All-in-One Printer.Need a HP Photosmart C6300 manual? We have 3 online manuals for this item!
Question posted by fcolin68 on September 9th, 2012
Hp C6380 All In One Offline
My HP C6380 instalation disc will not load on my toshiba laptop I have downloaded a driver from the HP site which works with the printer cable but not wireless the wireless the test report is perfect with no faults and the network configuration page is good and network is ready but printer remains offline can you suggest anything ?
Current Answers
Related HP Photosmart C6300 Manual Pages
Setup Guide - Page 2
Adjust the display and remove its protective film. Open the device and remove all tape from inside the device.
2 • HP Photosmart C6300 All-in-One series b
b.
Remove all the packaging materials
from the front and back of the device. 3
a
a.
Setup Guide - Page 4
..., as shown. f. c. d.
Slowly lower the latch.
4 • HP Photosmart C6300 All-in-One series b. Do not touch the copper colored contacts.
Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. Firmly raise the gray...
Setup Guide - Page 5
e
e.
HP Photosmart C6300 All-in-One series • 5 5b
a b
c
c
IMPORTANT: You must complete step 5a before installing ink cartridges. Twist the orange cap to load paper. c. d d. You will hear the device making noises.
Remove the plastic wrap by pulling the orange tab. Repeat steps a, b, and c for all ink cartridges. a. b.
While the initialization process continues, ...
Setup Guide - Page 9
..., and then re-insert the green HP All-in again.
Unplug the USB cable, and then insert the green HP All-in -One series • 9 HP Photosmart C6300 All-in -One CD. USB Troubleshooting
www.hp.com/support
Problem: (Windows) The Microsoft Add Hardware screen appears.
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears...
Setup Guide - Page 10
... Section D of the device. d. Go to install your Ethernet/network cable. Connect it to the cable modem.
b. B - Locate your
software. Connect one end of the Ethernet/network cable to the
Ethernet port on the back of the Ethernet/network cable to
the router (not in -One to the router only.
10 • HP Photosmart C6300 All-in -One must...
Setup Guide - Page 15
... -One software, you may need to the network. HP Photosmart C6300 All-in -One, the router, and your neighborhood that uses the same network name. Any wireless device that may be power cycled. Problem: While you install the HP All-in -One may help identify the problem. For a wireless connection, make sure you type the network name correctly...
Setup Guide - Page 16
...Hewlett-Packard Development Company, L.P. f.
Explore the features
Now that your HP Photosmart software program is installed on your camera into the appropriate memory card slot in the HP All-in the color graphics display, press OK to select View. ... done so, load photo paper in the photo tray. When the Photo menu appears in -One. If you can try out one of the features on the HP All-in ()...
Basic Guide - Page 6
... called an infrastructure network. Once you use a wireless router or access point (802.11) to the network, install the software. For optimal performance and security in -One uses an internal networking component that supports a wireless network. Connect the Ethernet cable to an available port on your wireless network, HP recommends you have connected the product to...
Basic Guide - Page 15
...devices in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer
The firewall might be preventing your HP...firewall to work with HP products
A personal firewall, which is complete, open Printers and Faxes (or Printers) in your computer. Network setup
3. This can be found when installing HP software &#...
Basic Guide - Page 21
...Load paper
19
This Web site offers technical support, drivers, supplies, and ordering information. Insert the stack of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes.
To load full-size paper 1. HP Web site...
menu and select Photosmart C6300 All-in -One series
> Help. • Macintosh: Open the HP Device Manager and click the ? ...
Basic Guide - Page 34
... HP Photosmart C6300 All-in-One series home page or are sure both the computer and HP Photosmart C6300 All-in-One series have the HP Photosmart Software installed, you can access the home page, try using the product over the network (such as it was successful.
If you are able to access the Embedded Web Server. Run the Wireless...
Basic Guide - Page 35
... product over the network again. Step 5: Make sure the HP Network Devices Support service is running
To restart the HP Network Device Support service 1. Scroll down the list of a paper jam...periodically perform this still does not work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the ...
User Guide - Page 30
... (recommended).
❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC).
Finish setup
The advantages of the required materials.
Connect to connect the product and the other network elements.
The computer must be connected to the wireless network that you intend to install the HP All-in-One on an...
User Guide - Page 108
...then press OK. Scanning text using your OCR software. Related topics "Use the HP Photosmart Software" on the product, or
a storage device is important if you installed with the HP All-in the JPEG format. Press Start Scan. 4. Scan
To save a... use your Optical Character Recognition (OCR) software. Load your memory card is an art that takes time and practice to the memory card or storage...
User Guide - Page 130
... page 257 for more sheets of cleaning, try aligning the printer. If print quality problems persist after you receive an error message about two minutes, uses one or more information. Maintain the HP All-in the printhead. To clean the printhead from the HP Photosmart Software 1. Press the down arrow button to highlight Tools...
User Guide - Page 146
...printer, but this did not solve the issue, try the next solution. If this product was not the default printer...Work with each other. If this did not solve the issue, try the next solution.
Setup troubleshooting 143
Troubleshooting
For more information, see : "Load...cartridges are installed properly and have ink Solution: Check that the ink cartridges are installed properly ...
User Guide - Page 214
... to scan again. If this did not solve the issue, try using a different USB cable to connect the product to complete the installation. 9. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows Device Manager. Disconnect the USB cable from www.hp.com/support.
7. Cause: Communication problems between the product and the USB controller caused this...
User Guide - Page 215
... such as HP Photosmart C6300 All-in the HP Solution Center. Verify that the product is running .
Try to the HP Solution Center.... Windows taskbar, click Start, Programs or All Programs, HP, HP
Solution Center. 2. Click Status. If you receive ... the Digital Imaging Monitor icon in the Select Device area or that the appropriate
tab is ready.... HP Solution Center Solution: Check the status of the...
User Guide - Page 221
... product name and model number in the
218 Troubleshooting
Troubleshooting
If there is no error condition, a green check mark is installed. 5. The utility is equipped with your computer where the HP software is displayed next to scan.
Go to correct the error conditions. Select Download drivers and software (and firmware). 3. Try to the component.
User Guide - Page 246
... not solve the issue, try the next solution. After the cable is connected to the computer through a wired, wireless, or Bluetooth
Errors 243
Troubleshooting Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to install the HP Photosmart Software. 3. Solution 2: Turn on the product Solution: Turn on...
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