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HP Deskjet 3050 Support Question

HP Deskjet 3050 Support Question

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Question posted by kristenekhoff on January 13th, 2014

My Computer Says My Hp 3050 J611 Printer Is Offline,

One of my computers says my printer is offline, but I can print to it wirelessly from my other computer and phone fine. How do I successfully connect my first computer to my printer? How do I fix their communication?

Current Answers

Answer #1: Posted by waelsaidani1 on January 14th, 2014 2:26 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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The following reasons might be responsible for offline messages : Print jobs are stuck in the print queue No response from the printer Click the plus sign (+ ) next to your operating system for more information. Complete the instrctions on how to solve this problem here : http://goo.gl/JHB0Hw

Related HP Deskjet 3050 Manual Pages

Reference Guide - Page 2

... some event that requires your attention. 2 The printer is wirelessly connected to the Setup screen. 9 Cartridge lights: Indicate low ink or a print cartridge problem. 10 Attention light: Indicates that you see Setup on the printer display, and then press the Scan button. 5 Wireless button: Shows wireless menu on printer display. If wireless menu is not displayed when you press...
Reference Guide - Page 3

...All Programs > HP > HP Deskjet 3050 J610 series, then select Connect new Printer. 2. English About networking Change the HP Deskjet from a USB connection to a network connection If you first install the HP Deskjet with a USB connection, you can later change it again when installing the HP Deskjet software on a network computer, for USB cable is successful, the blue wireless light on -screen...
Reference Guide - Page 4

... the top-level of different ways, including in the initialization process, which prepares the device and cartridges for your HP Deskjet Get quicker service and support alerts by HP. Windows: Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3050 J610 series > Help. Mac: Find electronic Help Mac OS X v10.5 and v10.6: From Help, choose...
Reference Guide - Page 5

... you are unable to print a test page: •• If your printer is connected to your computer with a USB cable and you are still unable to print, or the Windows software installation fails: 1. Double-click HP Uninstaller. Follow the on -screen instructions to install the printer software. Insert the HP software CD into your computer's CD/DVD drive. 3. registered...
Reference Guide - Page 7

A security software suite can 't print to the printer even though you have an All-in-One, some basic guidelines for using devices like being able to print, try the following possible conditions: •• Your computer might be connected to your firewall and check if the problem goes away. Problems you have successfully installed the HP Deskjet Software on your...
Setup Guide - Page 2

Use buttons to select and confirm your region. 5 Door closed Make sure door is closed and tray is open 2 • HP DESKJET 3050 ALL-IN-ONE J610 SERIES Tray open . Then select and confirm your language on the printer display. 3 ! 4 Press On button.
Setup Guide - Page 3

61 2 3 Raise input tray. OK HP DESKJET 3050 ALL-IN-ONE J610 SERIES • 3 Slide guide. Pull out tray extender. Load white paper. 4 Select OK on printer display.
Setup Guide - Page 4

Pull pink tab to remove clear tape. OK 4 • HP DESKJET 3050 ALL-IN-ONE J610 SERIES 7 81 2 Open cartridge door. Push both cartridges into carriage until they snap. 91 Close cartridge door. 2 Select OK on printer display.
Setup Guide - Page 5

Place alignment page face down. 3 Close lid. 4 OK Select OK on printer display. 10 1 2 Wait 30 seconds for alignment page to print. HP DESKJET 3050 ALL-IN-ONE J610 SERIES • 5 Open lid.
Setup Guide - Page 6

... then follow the on -screen instructions to complete the setup. 6 • HP DESKJET 3050 ALL-IN-ONE J610 SERIES Important! Do not connect the USB cable unless prompted during the software install. If you want to connect your printer using a USB cable. 2 When you reach the Connection Type screen, select Network or USB. • Select Network if you...
User Guide - Page 8

... to know the HP All-in -One Returns you want to print. 4 Scan: Shows scan menu on printer display. 5 Wireless button: Shows wireless menu on printer display. 6 Wireless light: Signals if there is a wireless connection. 7 Selection buttons: Use buttons to select menu items on the printer display. 8 Printer display: Displays menus for copying, Quick Forms, wireless connections, and other product...
User Guide - Page 10

...be established, make sure printer is searching for connection to enable wireless printing. Wait for a wireless connection. If connection cannot be established. Get to know the HP All-in -One 8 Get to access wireless menu on printer display. Press wireless button to know the HP All-in -One Wireless connection has been established and you can print. Wireless error has occurred...
User Guide - Page 12

... to select the appropriate output quality from the output tray. NOTE: If your software application, click Print. 4. Make sure the output tray is the selected printer. 10 Print Print Click Print or OK to close the Properties dialog box. 8. Print photos To print a photo on the Paper/Quality or Layout tab. Chapter 3 6. Reload the paper in your...
User Guide - Page 18

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other supplies, go to use . HP Iron-On Transfers HP Iron-on both sides for two-sided use and handle and dries quickly without smudging. Original HP inks and HP Advanced Photo Paper have been designed to select your color presentations...
User Guide - Page 37

... the HP All-in-One on. NOTE: The product begins a timer for approximately two minutes in which the corresponding button on the networking device needs to be connected to the wireless network that includes a WPS-enabled wireless router or access point. ❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The printer...
User Guide - Page 38

... the printer display. Follow the instructions on the networking device. 2. NOTE: Do not connect the USB cable to the product until you are prompted, connect the product to the computer using the USB setup cable included in -One on . ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). Traditional Wireless Connection To connect the HP All...
User Guide - Page 39

...; Learn about the Network Diagnostic Utility and other device on your network., including the printer. • Learn how to go online for more information. • Learn how to work with your wireless router or access point is connected to wireless connection. Click here to find your computer is powered on the computer. • If your network security settings.
User Guide - Page 45

... more information. If you are no check marks next to Pause Printing or Use Printer Offline. The default printer has a check mark in order: 1. Try using your product to...• Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, ...
User Guide - Page 46

...; If the service is set as the default printer, right-click the correct product and select Set as the default printer. If the wrong product is not already running , under Service status, click Start, and then click OK. To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
User Guide - Page 47

...computer. 7. Clear the print queue. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to go online for more information. Check the print queue again to remove jammed paper. Clear the print carriage Remove any tools or other devices... this issue. To clear the print queue NOTE: HP provides a Printer Diagnostic Utility that are missing. ...

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