User Guide
Page 238
...; Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to the computer...
...; Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to the computer...
User Guide
Page 239
...• Ink cartridge is unacceptable, contact HP support for service. To align the printer from the Print Properties dialog box. The product prints a test page, aligns the printhead, and calibrates the printer. Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from the HP Photosmart Software ...try the next solution. Go to print from your product • Sensor failure Alignment failed Try the following procedure. If prompted, choose your country/region, and then click Contact HP for information on the display to resolve the issue. NOTE: You can ...
...• Ink cartridge is unacceptable, contact HP support for service. To align the printer from the Print Properties dialog box. The product prints a test page, aligns the printhead, and calibrates the printer. Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from the HP Photosmart Software ...try the next solution. Go to print from your product • Sensor failure Alignment failed Try the following procedure. If prompted, choose your country/region, and then click Contact HP for information on the display to resolve the issue. NOTE: You can ...
User Guide
Page 241
To clear the print carriage 1. Failure to disconnect the power cord from the back of the product ... be false. CAUTION: Make sure the product is connected to a suitable power source Solution 1: Print a printer status report Solution: Print a printer status report to later. 2. Solutions are blocking the print carriage path. If the first solution does not...in order, with the most likely solution first. For more information, see if the product can print. Open the ink cartridge access door by lifting from the computer (if applicable), then there is no need to resolve the issue. ...
To clear the print carriage 1. Failure to disconnect the power cord from the back of the product ... be false. CAUTION: Make sure the product is connected to a suitable power source Solution 1: Print a printer status report Solution: Print a printer status report to later. 2. Solutions are blocking the print carriage path. If the first solution does not...in order, with the most likely solution first. For more information, see if the product can print. Open the ink cartridge access door by lifting from the computer (if applicable), then there is no need to resolve the issue. ...
User Guide
Page 252
...message on the product display, and then contact HP support. Solution 5: Contact HP support Solution: Contact HP support for service. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Ink system failure Solution: Turn off the product, unplug the ...power cord, and wait 10 seconds. Go to: www.hp.com/support If prompted, choose your ink cartridge is still under warranty and the...
...message on the product display, and then contact HP support. Solution 5: Contact HP support Solution: Contact HP support for service. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Ink system failure Solution: Turn off the product, unplug the ...power cord, and wait 10 seconds. Go to: www.hp.com/support If prompted, choose your ink cartridge is still under warranty and the...
User Guide
Page 278
...If prompted, choose your country/region, and then click Contact HP for information on page 105 Cause: The indicated ink cartridge contacts were defective. Sensor failure Try the following solutions to : www.hp.com/support. Close the ink cartridge door, and check if the error message has gone ...away. 10. Solution 4: Contact HP support Solution: Contact HP support for technical support. ...
...If prompted, choose your country/region, and then click Contact HP for information on page 105 Cause: The indicated ink cartridge contacts were defective. Sensor failure Try the following solutions to : www.hp.com/support. Close the ink cartridge door, and check if the error message has gone ...away. 10. Solution 4: Contact HP support Solution: Contact HP support for technical support. ...